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PODCAST

Unpacking the Digital Shelf

Digital Shelf Institute

Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org

business management

All Episodes

00:43:37

“Just Go For It!”, and Other Stories from the Front...

Unpacking the Digital Shelf ·

2026/02/16

With 4500 customers across every industry creating digital assets inside their platform, Bynder has a bird’s eye view of the rapid transformation of the process to make imagery and drive it to market. And how AI is transforming that cycle. Our guest Cliff Crosbie is VP, AI Consultancy at Bynder, and he brings both stories and data that illuminate the strategies and best practices that are working to drive massively greater efficiency and better results on the digital shelf and the agentic

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00:55:37

New Research: Breaking Down IT and Business Silos,...

Unpacking the Digital Shelf ·

2026/02/09

Do you feel as though your IT function and marketing or eCommerce functions are not in sync? This is often the case in organizations but it doesn't have to be. It is time to break down the silos between IT and other business functions and start to think about every function as the business.The Digital Shelf Institute partnered with MikMak to interview CIOs and business leaders from over 15 different brands to understand how they are bridging the gap between these functions. This is an audio

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00:43:32

Transforming an Iconic Australian Brand for the...

Unpacking the Digital Shelf ·

2026/02/03

When an iconic Australian brand with 125 years of history realised it needed to evolve digitally, Bega’s leadership knew transformation couldn’t wait. Darryn Wallace, Executive GM of Retail Sales, and Carla Salsone, Head of Retail Marketing and eCommerce, join the podcast to share their journey so far and the lessons along the way. From adapting their approach to retailer engagement, to embedding digital shelf fundamentals and building cross-functional ways of working, they walk us through practical

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00:34:38

Your PDP Imagery Should Be a Revenue Booster, with...

Unpacking the Digital Shelf ·

2026/02/02

Today, PDP imagery packs more of a punch in search and conversion than ever before, as the carousel becomes a full-funnel storyteller for both humans and agents. Dave Feinleib, Founder & CEO at It’sRapid, brought a set of New Year’s resolutions for your image strategy to power up their top line revenue impact.

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00:34:55

Earn Early Trust to Win the Longer Consumer...

Unpacking the Digital Shelf ·

2026/01/26

The holiday shopping season is always the perfect petri dish for how consumer behavior is shifting, and the data from their journeys should be listened to. Daniel Reid, Principal Insights Analyst at Similarweb, joins the podcast armed with that hot off the holidays data that highlights the extended consumer shopping journey, and how earning confidence and trust early and often can get you in that shopping cart early, and make your promotions more impactful when your meaningful shopping seasons

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00:45:19

What to Stop, Start, and Double Down on in 2026:...

Unpacking the Digital Shelf ·

2026/01/19

The ecommerce industry over the last decade has relied upon the kindness of strangers, to paraphrase Tennessee Williams. People who, on the path of their career, share their discoveries, painful lessons, and future musings with the rest of their peers. One such person is our guest Todd Hassenfelt, Sr. Director, Global Digital Commerce Strategy & Execution at Colgate-Palmolive, who brings both his wealth of knowledge and optimistic perspective to this conversation about focusing, deprioritizing, and

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00:42:48

New Research: Reinventing the Organization for...

Unpacking the Digital Shelf ·

2026/01/12

Getting omnichannel “right” is essential for sustained growth, profitability, and competitive advantage in today's rapidly evolving commerce landscape. The challenge is, most omnichannel companies have not taken the steps necessary to transform their business to better match the way their consumers shop. That’s why Lauren Livak Gilbert, my genius co-host and executive director of the Digital Shelf Institute, embarked on deep research to unlock the transformative strategies necessary to create the

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00:49:30

Beyond the Traditional Marketing Mix with Ben Galvin,...

Unpacking the Digital Shelf ·

2026/01/05

As retail media spending explodes and traditional measurement methods struggle to keep pace amidst inconsistent KPIs across retailers, marketing mix modeling (MMM) finds itself at a critical crossroads. New research from MediaLink and the Digital Shelf Institute lays out the challenges and evolving best practices in MMMs to transform marketing mix models from a quarterly planning tool into a dynamic, real-time strategic asset.This is an audio rebroadcast of a webinar focused on that research, led

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00:35:02

Eat Your Pancakes to Fuel AI Big Bet Outcomes, with...

Unpacking the Digital Shelf ·

2025/12/22

Incremental growth in the future across ecommerce and agentic commerce will be unlocked by two major AI-driven trends - increased scale with increased specificity. Higher discovery driven by specific use cases, higher conversion rates through personalized experiences, and delivered on vastly more endpoints and agentic conversations. To be part of these trends early means taking some big bets on AI transformation. The question is how? John Rossman, Author of Big Bet Leadership: Your Transformation

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00:44:35

Lessons from Africa on Localisation and Digital Shelf...

Unpacking the Digital Shelf ·

2025/12/16

Building digital shelf capability in emerging markets is a very different challenge, and few people know that better than Anna Adams. After leading eCommerce for Coca Cola and Philips across Africa, she’s seen firsthand how to balance global strategy with local realities in one of the most diverse regions in the world.Anna joins the podcast to break down how she built capability with limited resources, scaled digital across markets at different maturity levels, and tapped into mobile-first

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00:43:00

Speed and Agility Trump Scale and Heritage: Warning...

Unpacking the Digital Shelf ·

2025/12/15

We have long looked to Jeriad Zoghby, CPG C Suite whisperer across leading commerce roles at Accenture and until recently Chief Commerce Strategy Officer at IPG, to bring the data and the color commentary about the big transformations and strategies necessary to win at commerce. He arrives at today’s podcast armed with two new sets of data about the platform shifts in CPG. Shifts that will demand deep organizational and process change for you to drive growth at a reasonable cost in the future.

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00:37:15

A Retail Media/PDP Silo-Busting Deep Dive, with Jack...

Unpacking the Digital Shelf ·

2025/12/08

As long listeners of this podcast know, there’s few things that tick us off more than the retail media team and ecommerce team, and even supply chain, not finding a way to work together towards a single shared goal for max ROI. But that’s because it’s really hard. Our guest today, Jack Lindberg, Head of Product Strategy & Design at Shalion, has been working intensely on how teams can do some silo-busting armed with the right framework, data, and aligned incentives.

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00:34:25

Authentically Influencing a High Consideration Sale,...

Unpacking the Digital Shelf ·

2025/12/01

When you are a brand selling products that fuel a lifestyle, there can often be a ton of education, inspiration, and connection that needs to happen with the shopper before they convert. The team at Brompton Bicycles, creator of the foldable bike, is led in the Americas by Juliet Scott-Croxford. One of the marketing approaches they have refined to achieve that connection is bespoke campaigns with influencers that can attract new consumers and inspire a test drive. She joins the podcast today to walk

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00:35:40

Your AI Pilots Need to Grow Up to Keep Up, with Barry...

Unpacking the Digital Shelf ·

2025/11/24

The constant stream of AI announcements and prognostications can sometimes be paralyzing - you need to pay attention, but you can’t be distracted. The key to powering through and taking advantage of the opportunities of the era is staying focused on the business outcomes you mean to drive, and relentlessly shaping your AI strategy to match. From our guests Sonal Gandhi, Chief Content Officer at The Lead and Barry McGeough, Global Vice President of Innovation and Strategy at AmeriCo Group, come

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00:37:19

The Best 2026 RMN Investment You Can Make is Aligned...

Unpacking the Digital Shelf ·

2025/11/17

The retail media network platforms continue to be the most powerful, measurable source of incremental sales and households in the industry today, and our guest Mike Feldman, SVP of Commerce at Flywheel, predicts that will continue to be the case in 2026. The big question is whether brands investing in it have organized their incentive structures to make sure they will spend their next dollar in the best way possible for maximum ROI.

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00:32:29

Putting the Product Imagery Lifecycle in Hyperdrive,...

Unpacking the Digital Shelf ·

2025/11/10

The proven power of quantity and quality of digital imagery in the shopping journey is only going to increase in an era of agentic commerce. But meeting that moment requires a much more automated, scalable, and timely process for managing that product imagery lifecycle. Preet Singh, Founder and CEO at Imagine.io, is a strong advocate of the need to compress and combine the product development and imagery development processes to get products to market faster with all the imagery needed to inspire,

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00:32:03

Reimagining Category Marketing: Collaboration, Retail...

Unpacking the Digital Shelf ·

2025/11/04

Category marketing is no longer business as usual. In today’s retail landscape, it’s evolving fast - reshaping how brands collaborate with retailers and how retail media connects to the shopper experience. In this episode, Teresa sits down with Melissa Polglase, General Manager – Marketing & Retail Media at David Jones, to explore what’s changing and why. Melissa shares her perspective on how brands can better collaborate with retailer partners, the role of empowerment in driving innovation, and how

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00:33:58

The Path to Agentic Commerce Readiness, with Natalija...

Unpacking the Digital Shelf ·

2025/11/03

“In this moment, the existential threat is the “do nothing” paradigm.” That little harbinger of potential doom is less depressing than you’d think - it’s more of a representation of how quickly our topic, Agentic AI is beginning to hint at the promise of becoming a real growth channel if you get it right. And the speaker of that teeny, tiny, doomsaying, Natalija Pavic, Product Marketing Leader at KIBO Commerce, spends the rest of the pod on smart advice and practical ways to think about a path to

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00:30:29

The DNA of Winning in eCommerce: Lessons from...

Unpacking the Digital Shelf ·

2025/10/27

For the ninth year, Profitero has mapped the anatomy of eCommerce excellence and the 2025 results reveal an industry at an inflection point. Only 14% of brands feel “ahead of the curve,” but the leaders are rewriting what success looks like by embedding omnichannel into their organizational DNA. In this episode, we unpack the findings with Mike Black diving into the state of eCategory management, the private label battleground, the rise of social as a conversion engine, and how AI is shifting from

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00:32:14

Great Brand and Retailer Collaboration Starts and...

Unpacking the Digital Shelf ·

2025/10/20

A successful collaboration between brands and retailers rely on a shared understanding of the importance of getting the fundamentals right. There is a lot of noise and upheaval in commerce today, but according to Brooke Chambers, Director of Growth & Strategy Merchandising at Kroger, the strongest relationships come when there is a shared understanding of the consumer’s flywheel at that retailer. That fundamental insight becomes the north star for joint business planning, and brings clarity to the

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353 results

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