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PODCAST

Unpacking the Digital Shelf

Digital Shelf Institute

Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org

business management

All Episodes

00:39:54

Relevance and Inspiration: The Twin Forces to Drive...

Unpacking the Digital Shelf ·

2026/04/06

With a career spanning brand management at P&G and Danone, to 9 years at Amazon building out retail media globally, and now leading retail media at Tesco, Florian Clemens is a human representation of all sides of omnichannel marketing and consumer experience. He brings this deep perspective and insightful data to a rollicking conversation about how brands and retailers have ever better opportunities to drive incrementality. It’s as simple, and as hard, as putting each shopper in control and being

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00:48:17

Owning the Experience Without Owning the Transaction,...

Unpacking the Digital Shelf ·

2026/03/31

What happens when your brand doesn’t own the transaction, but still needs to influence the path to purchase and build a direct customer relationship? Ryobi is sold exclusively through Bunnings, which means the retailer owns the checkout. Vera Skocic, Head of Customer and Strategy (Consumer & Commercial) at Techtronic Industries, shares how Ryobi has built the right to play across the full customer lifecycle, from pre-purchase consideration to post-purchase onboarding and maintenance. We unpack how

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00:36:21

Running a Spin Cycle of Content for the Digital and...

Unpacking the Digital Shelf ·

2026/03/30

Some of the most inspiring stories in our industry are when a company who has been a leader in their category for more than 100 years can find the grit, determination, and change management energy to transform to meet today and tomorrow’s shopper however and wherever they want. Like, say, Whirlpool. Marilia Moreira, Whirlpool’s Digital Marketing Director, has spent 18 years at Whirlpool, and is now focused on bringing their digital and agentic product experiences to life for consumers on every

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00:35:33

Precisely Curating Consumer Intent, Engagement, and...

Unpacking the Digital Shelf ·

2026/03/23

Once a person takes a tour of Bunnahabhain, one of CVH Spirit’s renowned distilleries in Scotland, established in 1881, it is likely that their average order value will double. The experience is the key. The trick is then to turn that experience into a long-term relationship with the brand across every touchpoint. That challenge lies in the creative and capable hands of Dave Stamp, Digital Transformation & Consumer Experience Director at CVH Spirits. Dave joined the podcast to share the omnichannel

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00:41:24

Calm the F&^% down, and Other Thoughts on Agentic...

Unpacking the Digital Shelf ·

2026/03/16

We really are trying desperately hard to be the no-hype machine on all this AI and Agentic stuff. We have an incredible partner in that effort, who brings outstanding research and analysis to the fight. Yes, listener, Russ Dieringer, Founder and CEO of Stratably, is back on the podcast following earnings season, CAGNY meetings, and his own research on behalf of his clients to present the reality of the agentic opportunity vs. the hype. It’s a great “deep breath” moment for all of us working amidst

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00:39:52

The GUIDE Framework for Strategic AI Prompting, with...

Unpacking the Digital Shelf ·

2026/03/09

Lauren Schiavone spent 17 years at P&G as a brand manager and a builder of ecommerce from the ground up. She has now taken that wealth of process, tech, and organizational experience and combined it with a deep understanding of AI to create Wonder Consulting LLC. She works with teams to guide them from AI novice to AI expert, moving AI value from “write this email” to “optimize my PDP content across this retailer for the upcoming season”. Lauren joins our Lauren Livak Gilbert and Peter Crosby to

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00:44:45

From Shelves to Screens: How Content, Community and...

Unpacking the Digital Shelf ·

2026/03/03

How do kids, parents and shoppers really discover brands today, and what does that mean for marketers trying to keep up? In this episode, Teresa sits down with Belinda Gruebner, former CMO of Moose Toys, to explore how the toy industry has evolved from catalogue-driven retail to creator-led discovery and always-on storytelling. Belinda shares lessons from scaling a global brand portfolio, building digital and marketing capability across markets, and rethinking packaging, content and owned assets as

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00:43:31

AI Prompting Cheat Codes for Ecommerce Success, with...

Unpacking the Digital Shelf ·

2026/03/02

Over the past year Chris Perry, Chief Learning Officer at firstmovr, has had literally, and I mean that literally, hundreds of conversations with ecommerce leaders and doers about the ways in which AI can be wielded to simplify work and improve outcomes. As they often do at firstmovr, they generously created a new series of free content called PROMPTED that clearly lays out some of those AI cheat codes that can supercharge your work and help you see around corners. We interrogated him about a few of

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00:40:26

From Driving Ecommerce at Three Distinctive Brands...

Unpacking the Digital Shelf ·

2026/02/23

Reckitt. Red Bull. Congo Brands. Working across an ecommerce powerhouse, to one of the most vibrant brands in the industry, and now at a feisty startup, Wendell Venerable, VP eCommerce at Congo Brands has amassed a ton of hard lessons and hard-fought victories. Wendell joins the pod to share generously from his past experience, and his view on the future of commerce in the next era.

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00:43:37

“Just Go For It!”, and Other Stories from the Front...

Unpacking the Digital Shelf ·

2026/02/16

With 4500 customers across every industry creating digital assets inside their platform, Bynder has a bird’s eye view of the rapid transformation of the process to make imagery and drive it to market. And how AI is transforming that cycle. Our guest Cliff Crosbie is VP, AI Consultancy at Bynder, and he brings both stories and data that illuminate the strategies and best practices that are working to drive massively greater efficiency and better results on the digital shelf and the agentic

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00:55:37

New Research: Breaking Down IT and Business Silos,...

Unpacking the Digital Shelf ·

2026/02/09

Do you feel as though your IT function and marketing or eCommerce functions are not in sync? This is often the case in organizations but it doesn't have to be. It is time to break down the silos between IT and other business functions and start to think about every function as the business.The Digital Shelf Institute partnered with MikMak to interview CIOs and business leaders from over 15 different brands to understand how they are bridging the gap between these functions. This is an audio

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00:43:32

Transforming an Iconic Australian Brand for the...

Unpacking the Digital Shelf ·

2026/02/03

When an iconic Australian brand with 125 years of history realised it needed to evolve digitally, Bega’s leadership knew transformation couldn’t wait. Darryn Wallace, Executive GM of Retail Sales, and Carla Salsone, Head of Retail Marketing and eCommerce, join the podcast to share their journey so far and the lessons along the way. From adapting their approach to retailer engagement, to embedding digital shelf fundamentals and building cross-functional ways of working, they walk us through practical

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00:34:38

Your PDP Imagery Should Be a Revenue Booster, with...

Unpacking the Digital Shelf ·

2026/02/02

Today, PDP imagery packs more of a punch in search and conversion than ever before, as the carousel becomes a full-funnel storyteller for both humans and agents. Dave Feinleib, Founder & CEO at It’sRapid, brought a set of New Year’s resolutions for your image strategy to power up their top line revenue impact.

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00:34:55

Earn Early Trust to Win the Longer Consumer...

Unpacking the Digital Shelf ·

2026/01/26

The holiday shopping season is always the perfect petri dish for how consumer behavior is shifting, and the data from their journeys should be listened to. Daniel Reid, Principal Insights Analyst at Similarweb, joins the podcast armed with that hot off the holidays data that highlights the extended consumer shopping journey, and how earning confidence and trust early and often can get you in that shopping cart early, and make your promotions more impactful when your meaningful shopping seasons

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00:45:19

What to Stop, Start, and Double Down on in 2026:...

Unpacking the Digital Shelf ·

2026/01/19

The ecommerce industry over the last decade has relied upon the kindness of strangers, to paraphrase Tennessee Williams. People who, on the path of their career, share their discoveries, painful lessons, and future musings with the rest of their peers. One such person is our guest Todd Hassenfelt, Sr. Director, Global Digital Commerce Strategy & Execution at Colgate-Palmolive, who brings both his wealth of knowledge and optimistic perspective to this conversation about focusing, deprioritizing, and

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00:42:48

New Research: Reinventing the Organization for...

Unpacking the Digital Shelf ·

2026/01/12

Getting omnichannel “right” is essential for sustained growth, profitability, and competitive advantage in today's rapidly evolving commerce landscape. The challenge is, most omnichannel companies have not taken the steps necessary to transform their business to better match the way their consumers shop. That’s why Lauren Livak Gilbert, my genius co-host and executive director of the Digital Shelf Institute, embarked on deep research to unlock the transformative strategies necessary to create the

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00:49:30

Beyond the Traditional Marketing Mix with Ben Galvin,...

Unpacking the Digital Shelf ·

2026/01/05

As retail media spending explodes and traditional measurement methods struggle to keep pace amidst inconsistent KPIs across retailers, marketing mix modeling (MMM) finds itself at a critical crossroads. New research from MediaLink and the Digital Shelf Institute lays out the challenges and evolving best practices in MMMs to transform marketing mix models from a quarterly planning tool into a dynamic, real-time strategic asset.This is an audio rebroadcast of a webinar focused on that research, led

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00:35:02

Eat Your Pancakes to Fuel AI Big Bet Outcomes, with...

Unpacking the Digital Shelf ·

2025/12/22

Incremental growth in the future across ecommerce and agentic commerce will be unlocked by two major AI-driven trends - increased scale with increased specificity. Higher discovery driven by specific use cases, higher conversion rates through personalized experiences, and delivered on vastly more endpoints and agentic conversations. To be part of these trends early means taking some big bets on AI transformation. The question is how? John Rossman, Author of Big Bet Leadership: Your Transformation

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00:44:35

Lessons from Africa on Localisation and Digital Shelf...

Unpacking the Digital Shelf ·

2025/12/16

Building digital shelf capability in emerging markets is a very different challenge, and few people know that better than Anna Adams. After leading eCommerce for Coca Cola and Philips across Africa, she’s seen firsthand how to balance global strategy with local realities in one of the most diverse regions in the world.Anna joins the podcast to break down how she built capability with limited resources, scaled digital across markets at different maturity levels, and tapped into mobile-first

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00:43:00

Speed and Agility Trump Scale and Heritage: Warning...

Unpacking the Digital Shelf ·

2025/12/15

We have long looked to Jeriad Zoghby, CPG C Suite whisperer across leading commerce roles at Accenture and until recently Chief Commerce Strategy Officer at IPG, to bring the data and the color commentary about the big transformations and strategies necessary to win at commerce. He arrives at today’s podcast armed with two new sets of data about the platform shifts in CPG. Shifts that will demand deep organizational and process change for you to drive growth at a reasonable cost in the future.

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362 results

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