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PODCAST

The Josh Bersin Company

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.

business management

All Episodes

00:13:47

Introducing Galileo Learn™, A Bold New Platform for...

The Josh Bersin Company ·

2025/05/21

Welcome to Galileo Learn, the world’s first AI-native platform for all areas of corporate learning and professional development. And yes, Galileo Learn is also the new, dynamic version of The Josh Bersin Academy, and also your personal professional development coach. As the world’s first AI native platform for learning, Galileo Learn delivers an exciting new learning experience and the most dynamic, productive way to build content in the market. And in an

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00:20:21

Digital Twins, The Curiosity Cycle, And Radical...

The Josh Bersin Company ·

2025/05/15

This week I dig into digital twins and AI and why I believe the “pedagogical” approach to corporate learning is going away. While we will always have educational programs in business, the L&D world is going in a wild new, positive direction. This podcast explains the forgetting curve, spaced learning, and what I call “the curiosity cycle” in business. Does this mean “the death of courseware?” In some ways the answer is yes, so listen in. Additional

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00:20:21

Digital Twins, The Curiosity Cycle, And Radical...

The Josh Bersin Company ·

2025/05/15

This week I dig into digital twins and AI and why I believe the “pedagogical” approach to corporate learning is going away. While we will always have educational programs in business, the L&D world is going in a wild new, positive direction. This podcast explains the forgetting curve, spaced learning, and what I call “the curiosity cycle” in business. Does this mean “the death of courseware?” In some ways the answer is yes, so listen in. Additional

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00:19:18

AI Creates High-Scale, High-Quality Recruitment...

The Josh Bersin Company ·

2025/05/12

In this episode we hear from Irena Flego Maric, Global Talent Acquisition Leader and HR Technology Strategist at Foundever, one of the largest customer service companies in the world. She describes how the company is transforming its highly demanding recruitment process with next-gen AI. The company uses Maki People’s AI-powered solution to manage massive scale of hiring, sometimes recruiting 2,000 customer service reps over a weekend while handling

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00:19:18

AI Creates High-Scale, High-Quality Recruitment...

The Josh Bersin Company ·

2025/05/12

In this episode we hear from Irena Flego Maric, Global Talent Acquisition Leader and HR Technology Strategist at Foundever, one of the largest customer service companies in the world. She describes how the company is transforming its highly demanding recruitment process with next-gen AI. The company uses Maki People’s AI-powered solution to manage massive scale of hiring, sometimes recruiting 2,000 customer service reps over a weekend while handling

en-us

00:15:28

The "Workflow-Ization" Of All HR Software - AI...

The Josh Bersin Company ·

2025/05/09

This week I discuss the total re-engineering of HR and business software and why the “functional application” approach is going to be destroyed by workflow-oriented systems. I apologize for the slightly awkward voice, I recorded this on a long walk this morning! I discuss ServiceNow, Maki People, Galileo, Hubspot, Salesforce, HiBob, Workday, SAP, Paradox, and many other innovative systems. Come to Irresistible 2025 in a few weeks to hear and see

en-us

00:15:28

The "Workflow-Ization" Of All HR Software - AI...

The Josh Bersin Company ·

2025/05/09

This week I discuss the total re-engineering of HR and business software and why the “functional application” approach is going to be destroyed by workflow-oriented systems. I apologize for the slightly awkward voice, I recorded this on a long walk this morning! I discuss ServiceNow, Maki People, Galileo, Hubspot, Salesforce, HiBob, Workday, SAP, Paradox, and many other innovative systems. Come to Irresistible 2025 in a few weeks to hear and see

en-us

00:06:24

Galileo Now Embedded Within ServiceNow and HiBob

The Josh Bersin Company ·

2025/05/07

This week we announce the deep integration of Galileo, the world’s AI Assistant for HR, into ServiceNow (Now Assist) and the fast-growing HCM system HiBob. This means you can now access Galileo in the flow of work. Additional Information Announcement Details The Mercury Release of Galileo Signals a New Era for Intelligent Agents Q&A: Get Galileo for ServiceNow Q&A: Get Galileo for HiBob

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00:06:24

Galileo Now Embedded Within ServiceNow and HiBob

The Josh Bersin Company ·

2025/05/07

This week we announce the deep integration of Galileo, the world’s AI Assistant for HR, into ServiceNow (Now Assist) and the fast-growing HCM system HiBob. This means you can now access Galileo in the flow of work. Additional Information Announcement Details The Mercury Release of Galileo Signals a New Era for Intelligent Agents Q&A: Get Galileo for ServiceNow Q&A: Get Galileo for HiBob

en-us

00:25:33

Welcome To AI Agent World! (Everything you need to...

The Josh Bersin Company ·

2025/05/02

This week, in advance of major announcements from us and other vendors, I give you a good overview of the AI Agent market, and discuss the new role of AI governance platforms, AI agent development tools, AI agent vendors, and how AI agents will actually manifest and redefine what we call an “application.” I discuss ServiceNow, Microsoft, SAP, Workday, Paradox, Maki People, and other vendors. My goal today is to “demystify” this space and explain the

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00:25:33

Welcome To AI Agent World! (Everything you need to...

The Josh Bersin Company ·

2025/05/02

This week, in advance of major announcements from us and other vendors, I give you a good overview of the AI Agent market, and discuss the new role of AI governance platforms, AI agent development tools, AI agent vendors, and how AI agents will actually manifest and redefine what we call an “application.” I discuss ServiceNow, Microsoft, SAP, Workday, Paradox, Maki People, and other vendors. My goal today is to “demystify” this space and explain the

en-us

00:20:18

Dara Engle, CHRO of ORIX, Describes Global HR Governance

The Josh Bersin Company ·

2025/05/01

In this episode of the WhatWorks podcast, Dara Engle, CHRO of ORIX USA, speaks with Kathi Enderes to explore the power of systemic HR in transforming a global organization. Discover how Dara navigates the complexities of leading HR in a multinational context, leveraging her extensive experience to drive strategic alignment and transformation. From building resilient cultures to managing change in a fast-paced environment and coaching senior executives,

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00:20:18

Dara Engle, CHRO of ORIX, Describes Global HR Governance

The Josh Bersin Company ·

2025/05/01

In this episode of the WhatWorks podcast, Dara Engle, CHRO of ORIX USA, speaks with Kathi Enderes to explore the power of systemic HR in transforming a global organization. Discover how Dara navigates the complexities of leading HR in a multinational context, leveraging her extensive experience to drive strategic alignment and transformation. From building resilient cultures to managing change in a fast-paced environment and coaching senior executives,

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00:32:03

Is The HR Profession As We Know It Doomed? In A Way...

The Josh Bersin Company ·

2025/04/26

In this week’s podcast I discuss my meetings with many companies in Europe about “how to rapidly implement AI” to improve productivity and scale. And every single company is being asked to do this now, some with very mature and sophisticated plans. So the first question I ask is “how do we implement AI to improve the productivity of the company” and then “how do we also do this within HR?” Well now that we’re a few years into this journey, the land mines

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00:32:03

Is The HR Profession As We Know It Doomed? In A Way...

The Josh Bersin Company ·

2025/04/26

In this week’s podcast I discuss my meetings with many companies in Europe about “how to rapidly implement AI” to improve productivity and scale. And every single company is being asked to do this now, some with very mature and sophisticated plans. So the first question I ask is “how do we implement AI to improve the productivity of the company” and then “how do we also do this within HR?” Well now that we’re a few years into this journey, the land mines

en-us

00:20:50

What Does AI-Native Mean? How "AI-First" Apps Change HR.

The Josh Bersin Company ·

2025/04/19

This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D. I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking. Vendors here include Sana, Degreed, Docebo, CodeSignal, Arist, Uplimit, and many other pioneers to come. (I

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00:20:50

What Does AI-Native Mean? How "AI-First" Apps Change HR.

The Josh Bersin Company ·

2025/04/19

This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D. I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking. Vendors here include Sana, Degreed, Docebo, CodeSignal, Arist, Uplimit, and many other pioneers to come. (I

en-us

00:18:37

Transforming The Talent Acquisition Function at NHS, UK

The Josh Bersin Company ·

2025/04/15

Alfredo Thompson, Chief People Officer at Royal United Hospitals Bath, NHS Foundation Trust, talks with Kathi Enderes about how he is leading an end-to-end transformation of talent acquisition and onboarding for the Trust. Built on principles of customer orientation and systemic HR®, the organization shifted recruitment from a compliance-oriented fulfillment center to a business growth function, using a combination of mindset shift, process redesign,

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00:36:24

How AI Is Blowing Up The Corporate Learning Market:...

The Josh Bersin Company ·

2025/04/12

This week I detail the whole story: how the $360 billion corporate learning market is being blown up by AI. This tidal wave has now arrived, with every major company asking “how can I get rid of a third of my training department and deliver skills faster in the flow of work?” What happens to the Chief Learning Officer? What happens to the LMS? Is Instructional Design going away? What happens to needs analysis? And What are the new jobs in L&D being

en-us

00:36:24

How AI Is Blowing Up The Corporate Learning Market:...

The Josh Bersin Company ·

2025/04/12

This week I detail the whole story: how the $360 billion corporate learning market is being blown up by AI. This tidal wave has now arrived, with every major company asking “how can I get rid of a third of my training department and deliver skills faster in the flow of work?” What happens to the Chief Learning Officer? What happens to the LMS? Is Instructional Design going away? What happens to needs analysis? And What are the new jobs in L&D being

en-us

602 results

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