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PODCAST

Remarkable Results Radio Podcast

Carm Capriotto, AAP

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers,

leisure automotive

All Episodes

01:18:35

Insights Into Tragedy: Addressing Intimate Partner...

Remarkable Results Radio Podcast ·

2025/01/29

Thanks to our Partner, NAPA Autotech Matt Fanslow and Margaret Light, a Licensed Marriage and Family Therapist and Certified Sex Therapistin the state of Minnesota, discuss a recent murder-suicide within the automotive community. Theydiscuss the alarming statisticssurrounding such events, emphasizing the significant role ofdomestic violenceas a predictor. The conversation exploresrisk factors, including untreated mental illness, access to firearms, and the dynamics of control within relationships

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53:11

Making Great First Impressions [E137] - The Auto...

Remarkable Results Radio Podcast ·

2025/01/29

Thank you to our friends at RepairPal for providing you this episode. RepairPal’s CertifiedNetwork of shops are trusted by millions of customers each month. Learn more atRepairPal.com/shopsAre you ready to convert clients to members? App fueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your own customer loyalty app. Visit Appfueled.comAre your customers getting the right first impression of your shop? In this

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32:07

Are You Micromanaging Your Team to Disengagement? [RR...

Remarkable Results Radio Podcast ·

2025/01/28

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network"I had mistook tasks for servant leadership. Servant leadership is critical. If I'm not there to serve the people that work for me, to empower them to do the best possible job that they can do, then I'm holding them back." Connor Tracy, Director of Partner Development at KUKUI, discusses leadership challenges in auto repair shops, the importance of delegation and empowerment, adapting to industry changes, and the

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32:31

Networking at Conference with Confidence [E027] -...

Remarkable Results Radio Podcast ·

2025/01/27

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:Conference season is here, and it’s time to get ready for some incredible industry events! In this episode, Craig shares his excitement for the upcoming Institute Summit in Jacksonville, Florida, and reflects on how attending conferences has shaped his career—from being a learner and attendee to becoming a speaker, sponsor, and vendor.If you’re new to the conference scene or feeling overwhelmed, this episode is

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14:52

What Are Men Thinking? The Hidden Burdens We Carry...

Remarkable Results Radio Podcast ·

2025/01/27

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here:

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41:02

Artificial Intelligence: Friend or Foe? A Shop...

Remarkable Results Radio Podcast ·

2025/01/24

Thanks to our Partners, NAPA TRACS, and Today's ClassDiscover how to harness AI tools effectively in business with two experts from Optimize Digital Marketing. They share practical tips on using AI to streamline operations, generate creative marketing ideas, optimize SEO, and improve customer interactions—all while maintaining a personal touch. Learn how to balance AI’s efficiency with human creativity and judgment, avoid pitfalls like bias and plagiarism, and make AI work for you without losing

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01:06:27

Real Mechanic Reacts: Google's Top Auto Repair...

Remarkable Results Radio Podcast ·

2025/01/22

Thanks to our Partner, NAPA Autotech Matt Fanslow, an ASE certified Master Automotive Technician, reviews a YouTube video reacting to Google's top questions about car problems.Matt provides his expert insights and clarifications on topics ranging from car batteries, vibrations, and parasitic drains to more complex issues involving EVAP systems and the importance of proper diagnostics. Additionally, he offers commentary on the importance of ongoing training for technicians, skill gaps in the

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30:12

Preparing for March's Marketing [E136] - The Auto...

Remarkable Results Radio Podcast ·

2025/01/22

Ready to plan ahead and make your March marketing a success? Join Brian Walker and Caroline Legrand as they share creative, actionable ideas to help your auto repair shop stand out this spring. With Women’s History Month, spring maintenance season, and pre-trip inspections for spring break on the horizon, this episode is packed with strategies to prepare your shop for a busy March.Discover how to leverage upcoming opportunities like St. Patrick’s Day, tax refund season, and National Days such as

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12:16

Fuel Efficiency Through Electrification with Nissens...

Remarkable Results Radio Podcast ·

2025/01/21

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management NetworkDiscover Nissens' innovative electric components for new energy vehicles, designed to enhance fuel efficiency and reduce emissions. Jeff Hansen, President of North America at Nissens, also discusses their recent strategic partnership with Standard Motor Products, which broadens their global reach and expands their product portfolio. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the

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16:11

Are You Prepared for the Unexpected Loss of a Loved...

Remarkable Results Radio Podcast ·

2025/01/20

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. I’d like to give another shoutout to our sponsor, Shop Marketing Pros. They are the only marketing company I recommend, and they handle all of the marketing for my own shop as well. If you’re serious about growth, you need strategies that actually work: better websites, higher Google

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58:51

Ask the Host! Evan asks - Craig Answers [E026] -...

Remarkable Results Radio Podcast ·

2025/01/20

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:In our episode this week - roles are reversed!Our host Craig O’Neill allows himself to be interviewed by a friend of the show - Evan Wisner.This is one of those conversations you can turn on - laugh, and learn with.The reason for this role reversal? Evan had suggested it would be good for our listeners to get a chance to hear more about the journey which led Craig to develop a passion for focusing on

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46:34

Selling Your Auto Repair Business [THA 416]

Remarkable Results Radio Podcast ·

2025/01/17

Thanks to our Partners, NAPA TRACS, and Today's ClassJoin Carm Capriotto and a panel of experts—Joe Marconi, Dan Buss, and Nick Salas—as they delve into the intricacies of selling your automotive repair business. This insightful episode covers everything from preparing your business for sale and understanding valuations to structuring deals and ensuring clean financials. Learn from seasoned shop owners about succession planning, transparent communication with employees, and navigating the

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26:10

Should I Use Profit First? [E153] - Business By The...

Remarkable Results Radio Podcast ·

2025/01/16

Thanks to our partners, NAPA TRACS and PromotiveManaging your cash flow can feel overwhelming, but the Profit First system offers a fresh approach to organizing your finances. In this episode of Business by the Numbers, Hunt Demarest, CPA, dives into the pros, cons, and practical applications of Profit First for auto repair shops. Whether you’re new to the system or looking to refine your cash management strategy, this episode is packed with actionable insights.Key Takeaways:What is Profit First

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21:01

Entertaining My Granddaughter: Learning From Her...

Remarkable Results Radio Podcast ·

2025/01/15

Thanks to our Partner, NAPA Autotech Matt Fanslow discusses lessons learned from children's movies. He usesfilms likeThe Sandlot,Ratatouille, andBee Movieto illustrate principles applicable to managing an auto repair shop, such as team building, recognizing employee potential, and appreciating the value of all tasks.The overarching message emphasizes that fostering passion, providing adequate tools, and creating a supportive environment are essential for building a successful and productive team

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14:35

Podcast Hosts Don't Have It All Figured Out [E135] -...

Remarkable Results Radio Podcast ·

2025/01/15

Podcasting isn’t about having all the answers—it’s about sharing the journey. In this episode, we tackle the hard truth: Podcast hosts don’t have it all figured out. From the insecurities of giving advice to the challenges of staying authentic, we explore what it really means to put yourself out there as a host.You’ll discover how to sift through advice, find what works for you, and embrace the imperfect process of learning and leading. If you’ve ever felt like you don’t have it all together, this

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31:37

Managing An Independent Shop: A Dealership Veteran’s...

Remarkable Results Radio Podcast ·

2025/01/14

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management NetworkTune in to hear James Marsh's journey as he navigates the transition from a family-owned dealership to managing an independent automotive shop. James shares the significant differences between dealership and independent shop environments. He discusses marketing strategies, the importance of customer service, and the challenges and opportunities independent shops face. James Marsh, Empower Automotive, Traverse

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24:50

K.I.S.S. - Keep It Simple [E025] - Speak Up!

Remarkable Results Radio Podcast ·

2025/01/13

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:In today’s episode, Craig dives into an acronym that’s deceptively simple yet surprisingly difficult to master—KISS: “Keep It Simple, Stupid!” We explore the challenges of simplifying communication, especially in specialized industries like auto repair, where jargon can create barriers rather than build trust.Join us as we examine why breaking complex ideas into plain language is a critical skill for

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26:25

Help! I Need Cash! [E151] - Business By The Numbers

Remarkable Results Radio Podcast ·

2025/01/02

Thanks to our partners, NAPA TRACS and PromotiveRunning low on cash? Before panic sets in, it’s time to get strategic. In this episode of Business by the Numbers, Hunt explores practical steps to manage cash flow challenges, cut expenses wisely, and secure financing without sinking your business. Learn what options are available and how to make informed decisions to keep your shop running smoothly.Understand the root causes of cash flow issues to avoid repeating mistakes.Learn why preserving cash

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24:21

Maintaining Proper Reserves [E150] - Business By The...

Remarkable Results Radio Podcast ·

2024/12/26

Thanks to our partners, NAPA TRACS and PromotiveThe holiday season can make or break your cash reserves, especially for auto shop owners juggling finances. In this episode of Business by the Numbers, Hunt Demarest, CPA, breaks down the art of cash management for small businesses. Learn actionable strategies to protect your reserves and avoid the pitfalls of cashflow mismanagement.Understanding what "cash reserves" truly mean for your business.Setting the ideal reserve amount: three to six months of

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26:03

Storytime and Modern Validation [E166] - Diagnosing...

Remarkable Results Radio Podcast ·

2024/12/25

Thanks to our Partner, NAPA Autotech Matt Fanslow starts out reminiscing about a close call involving his Dad's "cardiac" event. He then brings up raising a son with ADHD and IED, and how he and his wife go to therapy together to learn how to better help him. He then weaves together some stories about his childhood and how validation worked for him, to then compare to modern times, and how there's little way for younger generations to actually be able to have such experiences; which leads to us

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536 results

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