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PODCAST

Remarkable Results Radio Podcast

Carm Capriotto, AAP

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers,

leisure automotive

All Episodes

16:11

Are You Prepared for the Unexpected Loss of a Loved...

Remarkable Results Radio Podcast ·

2025/01/20

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. I’d like to give another shoutout to our sponsor, Shop Marketing Pros. They are the only marketing company I recommend, and they handle all of the marketing for my own shop as well. If you’re serious about growth, you need strategies that actually work: better websites, higher Google

en

58:51

Ask the Host! Evan asks - Craig Answers [E026] -...

Remarkable Results Radio Podcast ·

2025/01/20

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:In our episode this week - roles are reversed!Our host Craig O’Neill allows himself to be interviewed by a friend of the show - Evan Wisner.This is one of those conversations you can turn on - laugh, and learn with.The reason for this role reversal? Evan had suggested it would be good for our listeners to get a chance to hear more about the journey which led Craig to develop a passion for focusing on

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46:34

Selling Your Auto Repair Business [THA 416]

Remarkable Results Radio Podcast ·

2025/01/17

Thanks to our Partners, NAPA TRACS, and Today's ClassJoin Carm Capriotto and a panel of experts—Joe Marconi, Dan Buss, and Nick Salas—as they delve into the intricacies of selling your automotive repair business. This insightful episode covers everything from preparing your business for sale and understanding valuations to structuring deals and ensuring clean financials. Learn from seasoned shop owners about succession planning, transparent communication with employees, and navigating the

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26:10

Should I Use Profit First? [E153] - Business By The...

Remarkable Results Radio Podcast ·

2025/01/16

Thanks to our partners, NAPA TRACS and PromotiveManaging your cash flow can feel overwhelming, but the Profit First system offers a fresh approach to organizing your finances. In this episode of Business by the Numbers, Hunt Demarest, CPA, dives into the pros, cons, and practical applications of Profit First for auto repair shops. Whether you’re new to the system or looking to refine your cash management strategy, this episode is packed with actionable insights.Key Takeaways:What is Profit First

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21:01

Entertaining My Granddaughter: Learning From Her...

Remarkable Results Radio Podcast ·

2025/01/15

Thanks to our Partner, NAPA Autotech Matt Fanslow discusses lessons learned from children's movies. He usesfilms likeThe Sandlot,Ratatouille, andBee Movieto illustrate principles applicable to managing an auto repair shop, such as team building, recognizing employee potential, and appreciating the value of all tasks.The overarching message emphasizes that fostering passion, providing adequate tools, and creating a supportive environment are essential for building a successful and productive team

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14:35

Podcast Hosts Don't Have It All Figured Out [E135] -...

Remarkable Results Radio Podcast ·

2025/01/15

Podcasting isn’t about having all the answers—it’s about sharing the journey. In this episode, we tackle the hard truth: Podcast hosts don’t have it all figured out. From the insecurities of giving advice to the challenges of staying authentic, we explore what it really means to put yourself out there as a host.You’ll discover how to sift through advice, find what works for you, and embrace the imperfect process of learning and leading. If you’ve ever felt like you don’t have it all together, this

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31:37

Managing An Independent Shop: A Dealership Veteran’s...

Remarkable Results Radio Podcast ·

2025/01/14

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management NetworkTune in to hear James Marsh's journey as he navigates the transition from a family-owned dealership to managing an independent automotive shop. James shares the significant differences between dealership and independent shop environments. He discusses marketing strategies, the importance of customer service, and the challenges and opportunities independent shops face. James Marsh, Empower Automotive, Traverse

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24:50

K.I.S.S. - Keep It Simple [E025] - Speak Up!

Remarkable Results Radio Podcast ·

2025/01/13

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:In today’s episode, Craig dives into an acronym that’s deceptively simple yet surprisingly difficult to master—KISS: “Keep It Simple, Stupid!” We explore the challenges of simplifying communication, especially in specialized industries like auto repair, where jargon can create barriers rather than build trust.Join us as we examine why breaking complex ideas into plain language is a critical skill for

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26:25

Help! I Need Cash! [E151] - Business By The Numbers

Remarkable Results Radio Podcast ·

2025/01/02

Thanks to our partners, NAPA TRACS and PromotiveRunning low on cash? Before panic sets in, it’s time to get strategic. In this episode of Business by the Numbers, Hunt explores practical steps to manage cash flow challenges, cut expenses wisely, and secure financing without sinking your business. Learn what options are available and how to make informed decisions to keep your shop running smoothly.Understand the root causes of cash flow issues to avoid repeating mistakes.Learn why preserving cash

en

24:21

Maintaining Proper Reserves [E150] - Business By The...

Remarkable Results Radio Podcast ·

2024/12/26

Thanks to our partners, NAPA TRACS and PromotiveThe holiday season can make or break your cash reserves, especially for auto shop owners juggling finances. In this episode of Business by the Numbers, Hunt Demarest, CPA, breaks down the art of cash management for small businesses. Learn actionable strategies to protect your reserves and avoid the pitfalls of cashflow mismanagement.Understanding what "cash reserves" truly mean for your business.Setting the ideal reserve amount: three to six months of

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26:19

Stolen Leadership And Allowing Your Team To Make...

Remarkable Results Radio Podcast ·

2024/12/25

In this episode of the Auto Repair Marketing Podcast, we explore the concept of "stolen leadership"—a fascinating approach to leadership where proactive team members step up and take ownership without waiting for permission. We'll discuss why this behavior can be a game-changer for your business, how to embrace it, and the importance of allowing your team to make mistakes as part of their growth.You'll hear insightful stories and practical advice on navigating the balance between guiding your team

en

26:03

Storytime and Modern Validation [E166] - Diagnosing...

Remarkable Results Radio Podcast ·

2024/12/25

Thanks to our Partner, NAPA Autotech Matt Fanslow starts out reminiscing about a close call involving his Dad's "cardiac" event. He then brings up raising a son with ADHD and IED, and how he and his wife go to therapy together to learn how to better help him. He then weaves together some stories about his childhood and how validation worked for him, to then compare to modern times, and how there's little way for younger generations to actually be able to have such experiences; which leads to us

en

22:23

The Legacy of Standard Motor Products: A Journey...

Remarkable Results Radio Podcast ·

2024/12/24

Thanks to our Partner, NAPA Auto CareExplore the rich legacy of Standard Motor Products, a family-owned business established in 1919, and its ongoing commitment to innovation in the automotive industry. Eric Sills, President of Standard Motor Products, shares insights into the company’s dedication to quality, technology, and education, as well as their latest acquisition of Nissens and vision for future global advancements. Eric Sills, President/CEO, Standard Motor Products Show Notes Watch

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47:34

The Repair Shop Role Focused on Communication - The...

Remarkable Results Radio Podcast ·

2024/12/23

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:Our host Craig O’Neill welcomes his friend Rui Martins from Evolve AD. Rui is a coach and trainer for our Canadian neighbors in the North.Listeners will appreciate this conversation which is focused on a pivotal role listeners will be keen to introduce to their shops.It’s a role that focuses on communication, serves clients well, and will set your shop apart with deliberate authenticity in our new age of

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13:19

How to Increase Customer Trust and Sales with...

Remarkable Results Radio Podcast ·

2024/12/23

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. I’d like to give another shoutout to our sponsor, Shop Marketing Pros. They are the only marketing company I recommend, and they handle all of the marketing for my own shop as well. If you’re serious about growth, you need strategies that actually work: better websites, higher Google

en

55:31

Transforming Your Repair Shop to Professional Auto...

Remarkable Results Radio Podcast ·

2024/12/20

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class The transition from a traditional repair shop to a professional auto service center requires a commitment to professionalism, continuous education, and a people first approach. Join industry business coaches Cecil Bullard, Vic Tarasik, and Dave Schedin as they break down how to transform your auto repair shop into a professional service center that stands out and delivers exceptional value to your employees and

en

22:28

End of 2024 Update: Interest Rates, ERTC, BOI...

Remarkable Results Radio Podcast ·

2024/12/12

Thanks to our partners, NAPA TRACS and PromotiveEnd-of-year chaos is here, and Hunt’s been busy diving into webinars, questions, and updates on some big topics like the BOI report, interest rates, and the infamous Employee Retention Tax Credit (ERTC). In this episode, Hunt breaks down what’s happening, what you need to know, and what you should (or shouldn’t) do before heading into 2024.Here’s What You’ll Learn in This Episode:BOI Report (Beneficial Ownership Information): This rule was meant to

en

30:53

King Theoden and Being a Leader [E164] - Diagnosing...

Remarkable Results Radio Podcast ·

2024/12/11

Thanks to our Partner, NAPA Autotech Matt Fanslow draws leadership lessons from King Théoden of Rohan in "The Lord of the Rings: The Two Towers." Matt explores themes of trust, fear, and alliances, paralleling Théoden's journey with the challenges faced by shop owners and leaders in the automotive industry. He emphasizes the importance of trusting the right advisors, seeking support, and fostering collaboration. By reflecting on Théoden’s transformation and battles, Matt provides valuable insights

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52:31

Beyond CRM: Using AppFueled to Redefine Customer...

Remarkable Results Radio Podcast ·

2024/12/11

When it comes to keeping your customers loyal and engaged, technology might be the missing piece in your shop’s success. In this episode, we’re joined by Jeremy Glassco, founder of AppFueled, an innovative tool designed to disrupt customer behavior and redefine loyalty in auto repair.You might think AppFueled is just another CRM, but it’s actually so much more. Today, we’ll explore how its features—from branded call centers to custom loyalty programs—are setting new standards for customer

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46:05

The Cost Of Wanting To Be Right: Finding Balance in...

Remarkable Results Radio Podcast ·

2024/12/10

Thanks to our Partner, NAPA Auto Care"Let’s stop hiding behind "I’m right and you’re wrong." Explore the profound impact of self-awareness on personal and professional development, the art of managing emotions, and the intentionality needed to create meaningful success. Tune in for practical insights and transformative ideas to elevate both your business and personal life. Krystal Zellmer, VP at Klemmer Leadership and Character Development. Krystal's previous episodes HERE Show Notes Watch

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527 results

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