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PODCAST

The Lash Business Lounge

Welcome to The Lash Business Lounge, the ultimate podcast for beauty business owners who want to scale, streamline, and succeed! Hosted by salon owner, industry educator, and beauty business coach Lauren Lappin, this podcast delivers no-fluff, straight-to-the-point strategies to help you build a profitable and sustainable beauty business. Whether you’re a solo lash artist ready to take the next step or a salon owner looking to grow your team and maximize your profits, Lauren shares her expert

business fashion & beauty

All Episodes

06:34

Ep. 44: What To Do When You're Off-Track with Your...

The Lash Business Lounge ·

2023/02/10

https://www.instagram.com/laurenlappin_Revenue Goals are a key pillar to growing your Salon Business, but what do you do when you and your Team are a little off-track with making the goal?In this week's episode Lauren discusses how she motivates her Team when the Salon is behind with getting to their Monthly Revenue Goal. She shares several key strategies you can implement right now to get your Revenues back on track. Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything

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26:01

Ep. 43: How to Set Income Goals (and Actually Hit...

The Lash Business Lounge ·

2023/02/02

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses Setting (and actually Hitting) Income Goals in your beauty business in 2023. Lauren lays out a practical step-by-step process for setting realistic yet inspirational Income Goals for your Salon business, and then she shares some information about her upcoming Master Class - which is focussed on taking this process (and your profitability) to a whole new level:

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11:33

Ep. 42: SALON GOALS - The 12 Week Group Coaching...

The Lash Business Lounge ·

2023/01/26

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses her Premier Group Coaching Program, SALON GOALS. This episode describes not only the style of delivery and the content inside the course, but also (and more importantly) how the course can help your grow and profit from your Salon business. Lauren herself has taken many online trainings and courses that weren't all they were cracked up to be, so she has meticulously designed SALON GOALS to be everything she thought was

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12:47

Ep. 41: Pre-Made Volume Fans vs Handmade. What's Your...

The Lash Business Lounge ·

2023/01/19

https://www.instagram.com/laurenlappin_In this week's episode Lauren shares her current thoughts around the Pre-made Volume Fans vs Handmade Volume Fans. Regarding the increased quality of Pre-made/Pro-made fans: "Honestly, they look so good! They look better than my fans". ~ Lauren Lappin. Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at

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32:52

Ep. 40: Don't Do These Things If You Want to Grow...

The Lash Business Lounge ·

2023/01/12

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses some crucial Don't Do's if you want to grow your Salon Clientele in 2023, and beyond. Don't Do's. Giving Rubbish Customer Service!No or Rushed Consultations with Clients.No or Low Quality Replies to Messages and DM's. Poorly executed (or negative) social media posts.Not taking the time to fully understand your Customers evolving wants and needs. Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything

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48:37

Ep. 39: Katie Godfrey from KG Salon shares her lash...

The Lash Business Lounge ·

2023/01/05

https://www.instagram.com/laurenlappin_In this week's episode Lauren is joined by Multi-Award Winning Salon Owner and Lash Trainer, Katie Godfrey from the UK. @KG_katiegodfrey on Instagram. How Katie got started in business. And how she discovered Lashing. Winning Awards and how-to keep the focus on your Team, and your Brand. How did becoming a Mother for first time change Katie's approach to life and business? Katie's biggest challenge when she first stepped away from her business."Delegation is

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24:06

Ep. 38: Six Things You Should Be Focusing On If You...

The Lash Business Lounge ·

2022/12/29

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses: 6 Things You Should Be Focusing On If You Want To Grow Your Salon Business in 2023.Stop Doing Time-Consuming Tasks (00:55). Looking Inward and Focusing on Your Own Business and Goals (07:00).You Don't Need to do Another Lash Training or Course (11:00).You Need to Understand All of Your Numbers (incl. per-service costs) (14:15).Allocate Time for Growth-Based Tasks (17:55).Over-consuming Content. Create Content Instead

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25:08

Ep. 37: What To Do When Your Partner is Unsupportive...

The Lash Business Lounge ·

2022/12/21

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses what to do when your partner (or spouse) is unsupportive of your beauty business. Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to

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22:19

Ep. 36: 3 Things I'd Do Differently If I Had to Start...

The Lash Business Lounge ·

2022/12/15

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses three things she would do differently if she was to start over today. Increase her prices earlier, and by a larger amount to accomodate for increasing overheads, and GST.Hire staff earlier, so you're hiring from a position of patience instead of a place of desperation. I'd say NO more often. And I'd set and maintain solid boundaries with Clients. Allure's Instagram:

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20:36

Ep. 35: Don't Make These Communication Mistakes with...

The Lash Business Lounge ·

2022/12/11

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses some of the Client Communication Mistakes salons have been making during this holiday season. Sending Clients and Potential Clients to the website booking system.Making Clients feel disorganised (and out-of-the-loop) when they're trying to book-in during busy periods. Telling Clients that if they don't pay their deposit or booking fee (in particular for longer more involved appointments), that their appointment is

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25:52

Ep. 34: How to Survive the Silly Season

The Lash Business Lounge ·

2022/11/18

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses how she approaches the busiest time of the year in her Salon (being November and December). She shares some super valuable tips for thriving during this period, keeping your Team motivated, and your Clients happy. Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at

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22:19

Ep. 33: How to Get Started in the Industry and Take...

The Lash Business Lounge ·

2022/11/03

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses how to get started in Beauty and Lashing, and the first steps you need to take to start your own Beauty Business. Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out

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23:51

Ep. 32: Working in Somebody Else's Salon vs Working...

The Lash Business Lounge ·

2022/10/27

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses one of the most important questions that all Beauty Professionals must face: Should you work in Someone Else's Salon or should you Work for Yourself?Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the

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24:38

Ep. 31: How to Know When You're Ready to Hire

The Lash Business Lounge ·

2022/10/20

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses some of the fears that Salon Owners (and/or the people around them) have when The Fears. Your New Hires will eventually leave and take all their regular Clients with them.It's Hard to have employees, and it's not worth the additional stress in training, managing and administering those employees.Some people are just scared of Fast Business Growth and the speed of decision making that comes with accelerated growth. When

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15:03

Ep. 30: Are you following up with your Clients?

The Lash Business Lounge ·

2022/10/12

https://www.instagram.com/laurenlappin_In this week's episode, Lauren discusses why collecting and evaluating Customer Feedback is one of the key growth-drivers inside any thriving Salon business. Lauren shares 4 important factors that you as the Business Owner (or Manager) need to keep in mind when considering when and how to follow up with Customers and Clients, and what to do with their feedback.It shows that you care about your Customers and Clients.Time passes quickly, and your Clients most

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20:28

Ep. 29: How to Get Your Team to Perform at Their...

The Lash Business Lounge ·

2022/10/05

https://www.instagram.com/laurenlappin_In this week's episode Lauren tackles the question: How do you get your Team to perform at their highest level?•Hire for Personality and Not Skills. (You can teach skills, but you can't teach loyalty and work-ethic). •Lead By Example. (Show your team dedicated and efficient work). •Understand What Motivates Each Individual Employee. (Money and bonuses aren't fix-alls for motivating your Team). •Spend Time With Your Team Members. (Take time for individual and

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16:57

Ep. 28: The Pros & Cons of Salon Memberships

The Lash Business Lounge ·

2022/09/28

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the Pros and Cons of instituting a Membership System into your Salon."I want people to come back, of their own accord. I them to come back because the product and service that I'm selling, is fantastic". ~ Lauren LappinAllure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at

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17:52

Ep. 27: So You Want to Stop Accepting New Clients?...

The Lash Business Lounge ·

2022/09/22

https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses why she believes you shouldn't be publicising that You're No Longer Accepting New Clients. And she also shares what she feels you should be doing instead. Clue: it's got something to with Episode 8 of The Lash Business Lounge. Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at

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41:12

Ep. 26: Lashes Aren't a Fad | Failure's Not an Option...

The Lash Business Lounge ·

2022/08/08

https://www.instagram.com/laurenlappin_In this week's episode Lauren is in the interviewee chair. In early 2021 she dropped massive knowledge on Producer Josh's very own show, Punching Sideways. Lashes Are Not a Fad.Failure is Not an Option. Bringing Systems Thinking to the Beauty Industry.Being Nominated for Multiple NALA (Global Lash Association) Awards.The Value (or lack thereof) of Local Business Awards and Business Chamber Meetings. "To be a successful Business Owner, you have to be prepared

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17:08

Ep. 25: Lauren's Beauty Business Journey (part 2/2)

The Lash Business Lounge ·

2022/08/01

https://www.instagram.com/laurenlappin_In this week's episode Lauren shares part 2 of her journey from IT Professional to Novice Salon Owner to Successful Beauty Business Entrepreneur. Allure's Instagram: https://www.instagram.com/allure_lashbeautybarEverything Lauren Lappin: https://www.laurenlappin.com.au....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on

en

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