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PODCAST

Better Every Shift

FireRescue1’s Better Every Shift Podcast spotlights the passion and perseverance of firefighters. Hosted by Madison, Wisconsin, Firefighter Aaron Zamzow, the show brings kitchen table conversations to the airwaves, always focused on solutions, positivity and the realities of station life. Zamzow and guests tackle myriad hot topics, whether fire service, news or even pop culture-focused, bringing some levity to the often very serious nature of the profession. Dig into what drives firefighters to

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All Episodes

01:11:35

‘If you find yourself alone, start worrying’: Linda...

Better Every Shift ·

2023/12/07

Despite seemingly endless opportunities for connection, many firefighters find themselves more alone than ever, sometimes inadvertently, so we must double-down on our efforts to build connections and avoid silos that create division. Linda Willing – a retired career fire officer who works with departments on issues related to leadership, decision-making and diversity training – offers insights into how build connections among crews, manage problem members, and foster diversity of all types to build

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01:12:55

Chief Frank Leeb returns: Make yourself ‘difficult to...

Better Every Shift ·

2023/11/30

To help Better Every Shift mark its milestone 1-year anniversary, our very first guest, FDNY Chief of Safety Frank Leeb, returns to the show to talk all things leadership, safety and training – including the critical mindset that “we owe it to our loved ones to be better every day to make sure that we are making ourselves difficult to injure and impossible to kill.” Plus, we dig into all this: What Leeb believes will keep fire chiefs up at night for the next 20 years Key principles from Leeb’s new

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43:04

Fire up the festivities: 5 great gifts for your crew

Better Every Shift ·

2023/11/22

’Tis the season for gratitude – and gift-giving! And today’s show is all about both. We’re gearing up for the holidays by sharing some great firefighter gift ideas. These products are all available on TheFireStore.com to whom we are exceedingly grateful, as they are a generous sponsor of the podcast. Guiding us through our gift options is Amanda Keesey, a fourth-generation firefighter in Pennsylvania, who also serves as a merchandising manager for Witmer Public Safety Group. (Listen in to get a

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01:03:24

‘We are anti-fragile’: How firefighters can get...

Better Every Shift ·

2023/11/16

Today’s episode digs into a variety of psychological concepts that impact firefighter work and home life, all courtesy of Dr. Derrick Edwards, a nearly 20-year fire service veteran who also serves as a professional counselor and a mental health service provider. Dr. Edwards introduces a lot of new terms and concepts, including anti-fragile, psyche ache, urge-surfing, the end-of-days fallacy, and his favorite, the white bear, all to help us better understand ourselves – our emotions, reactions,

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01:07:55

‘I connect the dots’: Joe Minogue on the power of...

Better Every Shift ·

2023/11/09

FDNY Lt. (ret.) Joe Minogue – “my guy Joe!” as Zam likes to say – joins Better Every Shift to offer a window into his innate ability to connect people – firefighters, families, friends, really anyone. If you need a connection, Joe’s your guy, too. Minogue currently serves as the National Fallen Firefighters Foundation liaison to the FDNY and the Phoenix Society of Burn Survivors, but his commitment to service extends to so much more, including his time as an FDNY bugler, his work coordinating 9/11

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49:01

‘I held it in for so long’: Lauran McColloh shares...

Better Every Shift ·

2023/11/02

No one thought she’d stay. Lauran McColloh was a new firefighter, just 18 years old, facing a double-LODD incident – on her very first fire. What’s more: One of the fallen firefighters was her friend Victor Isler. But McColloh didn’t consider quitting; firefighting was her dream. Now a Salisbury FD battalion chief, McCulloh joins Better Every Shift to share how she processed the abnormality of experiencing such trauma so early in her career and, more recently, how she discovered the power of

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47:20

‘We’re all engineers’: Chief Randall Hanifen talks...

Better Every Shift ·

2023/10/26

Self-described “pracademic” Dr. Randall Hanifen knows two languages – academic speak and boots-on-the-ground speak – a skill he uses to bridge the gap between the more theoretical university world and our practical fireground experiences. This is one of the many talents he’s honed during his work with the Institution of Fire Engineers-USA Branch for which he now serves as president, in addition to serving as assistant chief of operations for the West Chester (Ohio) Fire Department. On this week’s

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01:12:10

‘Please don’t turn me away’: Ben Vernon on seeking...

Better Every Shift ·

2023/10/18

Part 2 of our interview with Ben Vernon includes descriptions of violence and suicidal ideation that may be triggering for some, as well as explicit language. Please listen with caution. For months after being stabbed on the job – a “routine” medical call gone wrong – Ben Vernon was in a world of hurt, unable to sleep due to constant nightmares, barred from talking to his crew about the incident due to the impending criminal trial, and even experiencing suicidal ideation. Vernon shares the triggers

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59:20

‘This is a kill shot’: Captain Ben Vernon details his...

Better Every Shift ·

2023/10/18

Please note, this episode includes descriptions of violence that may be triggering for some, as well as explicit language. “To witness in real time an attempted murder is pretty intense,” says San Diego Fire-Rescue Captain Ben Vernon recalling the first time he saw slow-motion body camera footage of his own stabbing during a seemingly “routine” medical call. No one expected that a bystander would turn violent, leaving Vernon and his partner with serious injuries. Vernon offers a detailed

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01:01:32

‘I’ve never been lonely at the top’: Chief John...

Better Every Shift ·

2023/10/12

IAFC President John Butler – “the chief of chiefs!” – joins Better Every Shift this week, talking all things leadership, including why the adage “It’s lonely at the top” has never applied to him. In addition to his superpower of always seeming calm, cool and collected, the Fairfax County fire chief has a knack for being able to spot talent and knows how to surround himself with passionate people who support the mission and the organization. Plus, we dig into all this: IAFC presidency and priorities

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01:13:49

‘I don’t want rules-followers’: Brian Fennessy...

Better Every Shift ·

2023/10/05

Don’t get the wrong idea here. “Rules are important,” says Orange County (California) Fire Authority Chief Brian Fennessy; however, firefighters need to be trusted to make smart decisions when things go awry in the world of chaos around us – and this trust is best achieved through an intent-driven culture where members understand the organizational mission. Plus, we dig into all this: Learn: The OCFA Doctrine shaping the future of the department Action: The power of a station visit, particularly for

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01:00:00

‘I’m going to change this department if it kills me’:...

Better Every Shift ·

2023/09/28

If Chief Thomas Bell of the Greensburg (Pa.) Volunteer Fire Department had a nickel for every time someone remarked that he had some “big shoes to fill” after taking the reins from a local legend who had 60-plus years on the job, well, he’d have a lot of nickels. But the new chief had a simple plan – being himself. Bell vowed to create his own destiny – in even bigger shoes – and revamp a department that needed an organizational culture change in a big way. Bell shares his focus on firefighter

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51:55

‘This podcast is worth millions’: Jerry Brant...

Better Every Shift ·

2023/09/21

Chief Jerry Brant – the 70-million-dollar man – joins the show this week, explaining the role that all firefighters play in the grants process, what application reviewers are looking for this year, plus common grant proposal mistakes. (And yes, Brant has indeed written more than $70 million in successful grant applications in his career, some for FireGrantsHelp.) The self-proclaimed “pope of the church of planning,” Brant urges people to work ahead, particularly since it’s no surprise that there’s a

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49:45

Fire Prevention Week prep: Plug-and-play messaging...

Better Every Shift ·

2023/09/14

We’re not going to Stop, Drop and Roll over on our fire prevention messages; we’re going to embrace them with open arms to create simple but effective calls to action that can make a difference in your community. Helping us in this effort is Andrea Vastis, senior director for public education with the NFPA, which runs Fire Prevention Week™, coming up Oct. 8-14. This year’s FPW theme is “Cooking Safety Starts with YOU! Pay attention to fire prevention.™" We dig into all of this: The top 3 cooking

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37:38

Remembering 9/11: Legacy, vigilance and cohesiveness

Better Every Shift ·

2023/09/07

This episode of the Better Every Shift EMS podcast is sponsored by Verizon Frontline, the advanced network for first responders on the front lines. Learn more at verizon.com/frontline. In this special crossover episode of the Better Every Shift, Policing Matters and Inside EMS podcasts, co-hosts Aaron Zamzow, Jim Dudley and Chris Cebollero discuss preserving the legacy of 9/11 responders and how to assess our readiness to respond to a large-scale MCI in our communities. The hosts talk technology

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56:01

‘The better we are, the better we serve’: Common...

Better Every Shift ·

2023/08/31

“Oh, the leaders we’ve talked to!” Better Every Shift marks 40 episodes with a walk down memory lane, hitting the common themes that have emerged from discussions with fire service leaders. Listen in as Janelle challenges Zam to a friendly game of “Who said it?” along with reflections on top lessons learned along the way. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

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01:07:43

‘It’s the same circus with different clowns’: Gordon...

Better Every Shift ·

2023/08/24

The man, the myth, the legend, Mr. Gordon Graham joins the show this week talking all things risk management, the study of bad outcomes, plus the power of policy and systems in reducing risk for your members – and of course he does it all with the perfect anecdotes that put it all in perspective. We dig into all of this: The #1 question he asks when evaluating a fire department The quality that separates good supervisors from great supervisors The “core critical tasks” all firefighters should train

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01:02:13

Chief John Oates: ”Can we just retire the ‘it’s a...

Better Every Shift ·

2023/08/17

For all the boomers to Gen Z firefighters out there, today’s episode digs into critical questions: Do generational differences even exist, and why are we so intent on defining people by the year they were born? Chief John Oates, CEO of the International Public Safety Data Institute (IPSDI), shares his perspective on the issue with Zam and Janelle. We dig into all of this: Generational differences vs. lifespan development differences How to avoid the “generational crutch” in training, leading by

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51:53

‘We can’t read your mind’: Ben Thompson urges...

Better Every Shift ·

2023/08/10

The newly released What Firefighters Want in 2023 survey special coverage highlights a perfect storm of stressors facing the fire service. On today’s show, Battalion Chief Ben Thompson expands on his article “'Buyer beware’: A message from stressed-out firefighters,” encouraging members to speak up about their stressors and offering guidance for leaders unsure how to help members who may be experiencing high stress. We dig into all of this: What firefighters ranked their #1 stressor (it’s actually

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01:02:09

‘Make THIS place better’: Kris Kazian’s advice to...

Better Every Shift ·

2023/08/03

It’s easy to sit around the kitchen table complaining about your agency’s lack of leadership or what you’ve heard about how much better it is at some other department. But when faced with a bad situation, you do have a choice. On this week’s Better Every Shift podcast, Chief Kris Kazian urges members to take action to lead up, foster a positive environment, and develop the future leaders of the department. We dig into all of this: Showing vulnerability to your members; The Q12 survey gauge employee

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285 results

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