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PODCAST

Better Every Shift

FireRescue1’s Better Every Shift Podcast spotlights the passion and perseverance of firefighters. Hosted by Madison, Wisconsin, Firefighter Aaron Zamzow, the show brings kitchen table conversations to the airwaves, always focused on solutions, positivity and the realities of station life. Zamzow and guests tackle myriad hot topics, whether fire service, news or even pop culture-focused, bringing some levity to the often very serious nature of the profession. Dig into what drives firefighters to

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All Episodes

39:25

‘I need to talk’: Four words can change everything

Better Every Shift ·

2026/10/01

“Meet me at the bench.” That’s it. No explanation required. Retired Orlando firefighters Chris DeMaagd and Joseph McCluan created The Bench 988 as a safe place for firefighters who want to connect with someone — ideally starting a conversation before they hit a crisis point. The Bench 988 started as an idea to memorialize two Orlando firefighters lost to suicide but quickly grew into something much bigger: weekly walks, peer support and a way to keep retirees connected with active members. DeMaagd

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44:10

Dad 101: CRR beyond smoke alarms

Better Every Shift ·

2026/09/25

Community risk reduction doesn’t have to start with smoke alarms, fall prevention or another familiar program. Sometimes it starts with a firefighter asking, “What does our community actually need?” Cherry Grove (Michigan) Fire and Rescue Chiefs Noah Knauf and Aaron Sogge have taken that approach with Dad 101, a class created by dads for dads that tackles everything from infant care and choking to what parents can expect when they call 911. But the bigger story is how one idea opened the door to

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54:26

What firefighters really want from training

Better Every Shift ·

2026/09/17

“Stop talking. Give me reps.” That’s the message from the What Firefighters Want survey report focused on training. Captain Lisa Burton joins Zam and Janelle to break down the survey findings, including the fact that motivation isn’t the issue; it’s securing training that respects firefighters’ time and prepares them for the job. The discussion gets into checkbox drills, instructor qualifications, measurable objectives, micro-training, realistic scenarios and the challenge of fitting meaningful

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74:24

What ‘Never Forget’ means 25 years later

Better Every Shift ·

2026/09/09

As mark the 25-year remembrance of 9/11, FDNY Chief of Department John Esposito joins podcast hosts Lt. Aaron Zamzow, Jim Dudley and Rob Lawrence for a deeply personal conversation about 9/11, its enduring impact and the lessons that continue to shape fire, EMS and law enforcement. Esposito was a newly promoted FDNY lieutenant on Sept. 11, 2001. He recalls returning to the city after the towers fell, the collapse of command and communications, the desperate effort to account for missing

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73:21

Create your resilience protocol

Better Every Shift ·

2026/09/03

The worst time to figure out how you’ll respond to trauma is after it happens. Resilience has to be built beforehand — through sleep, relationships, fitness, trusted peers and a culture where asking for help is part of the job, not a last resort. That idea sits at the heart of our conversation with retired FDNY Captain Frank Leto, who helped shape the department’s counseling and peer support programs in the years after 9/11. As the fire service approaches the 25th anniversary of the Sept. 11

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44:19

Inside a leadership think tank

Better Every Shift ·

2026/08/27

“Call the meeting. Get them in the same room.” That simple advice helped spark a leadership think tank that has spent more than a decade connecting fire service leaders around the problems, ideas and pressures that rarely fit neatly on an agenda. Fort Lupton (Colo.) Fire Protection District Fire Chief Greg Ward explains how to make it work: Keep it simple, bring in people who don’t all think alike, and create enough trust for real conversations to happen. But the value goes well beyond

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73:36

Learning to lead differently

Better Every Shift ·

2026/08/20

There’s no single leadership style that works for every person, problem or moment — and Milwaukee Fire Chief Aaron Lipski learned that through plenty of trial and error. Raised around two very different leadership models, Lipski describes his grandfather as measured and graceful, while his father was direct, information-driven and confrontational when necessary. Over nearly 30 years in the fire service, Lipski tried both approaches and “everything in between,” eventually realizing that good

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48:06

How EV weight impacts your tactics

Better Every Shift ·

2026/08/06

The battery fire may get the attention, but the vehicle’s weight could create the next problem. Deputy Chief Vince Bettinazzi returns with a broader look at electric vehicle response, including how heavier vehicles, low centers of gravity and reduced lifting points can complicate stabilization and extrication. He explains why crews must identify EVs early and understand what their equipment can actually support. Bettinazzi also shares lessons from developing EV charging-station ordinances and an

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41:21

How to build company drills from NIOSH reports

Better Every Shift ·

2026/07/31

You’ve probably read — or at least skimmed — a NIOSH firefighter fatality report, but do you know what to do with it? Or how it came to be? Wesley Attwood, a senior investigator with NIOSH’s Fire Fighter Fatality Investigation and Prevention Program, explains how departments request an investigation, what investigators examine and why the process is voluntary, independent and nonpunitive. He also clears up some common misconceptions, including that NIOSH investigates every line-of-duty death and

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19:44

Your tone is your leadership

Better Every Shift ·

2026/07/23

You can be absolutely right and still lose the room — all because of your tone. Drawing from personal experience, Zam shares four practical lessons for saying what you mean, with respect. Whether you're leading a company, mentoring a probationary firefighter or challenging a policy you disagree with, this episode is a reminder that leadership isn't just about what you say — it's how you say it.Email bettereveryshift@firerescue1.com to share your feedback.

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47:02

Today's fires demand a hazmat mindset

Better Every Shift ·

2026/07/16

The next hazmat challenge probably isn't coming — it's already in your first-due. Mesa Fire and Medical Department Captain Jim Barnhart has spent years studying lithium-ion batteries, photovoltaics and emerging energy systems, and he makes the case that firefighters need to stop treating these incidents as rare exceptions. Using the recent Los Angeles Boyle Heights cold storage fire as a launching point, Barnhart explains how solar arrays, battery storage and evolving building technology are

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51:51

Inside the new U.S. Wildland Fire Service with Chief...

Better Every Shift ·

2026/07/09

“Why do we have all of these fire agencies?” It’s a question many in the wildland world have asked for years — and Chief Brian Fennessy is now in position to do something about it. The director of the newly created U.S. Wildland Fire Service explains what it means to build an entirely new federal fire organization from the ground up and why the mission extends far beyond changing patches and organizational charts. Fennessy discusses unifying federal wildland agencies, creating a true

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72:20

Cold storage close call

Better Every Shift ·

2026/07/02

One routine smoke investigation. Ten minutes later, a cold storage building erupted around Firefighter Andrew Klein. This week, we’re revisiting the harrowing close call that nearly ended Klein’s career. Klein walks through the fireground decisions, details the hidden danger of a cold storage building packed with spray foam insulation, and recalls the moment his PPE became the only thing standing between him and catastrophic injury. He also shares the emotional aftermath of believing fellow

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49:09

Your post-call reset starts here

Better Every Shift ·

2026/06/25

“Pain sucks,” as Zam puts it — and ignoring it doesn’t make it go away. Dr. Bita Shahidi, a physical therapist who has worked with firefighters and professional athletes, explains why the aches and pains firefighters push through during their careers often become the injuries that define retirement. She urges firefighters to approach their bodies like tactical athletes, with regular movement screenings, mobility work and recovery built into the job — instead of waiting until something breaks

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55:36

NERIS: Everybody calm down already

Better Every Shift ·

2026/06/11

“Everybody just calm down about NERIS.” That’s Zam’s charge to Misfit Nation this week as he speaks with NERIS lead developer Craig Weinschenk. The conversation goes beyond software updates and reporting requirements to explore how the fire service can finally quantify rescues, identify emerging risks and make a stronger case for the resources it needs.As director of research for the Fire Safety Research Institute, Weinschenk stepped away from fire behavior research to help lead one of the most

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46:21

The grant clock is ticking

Better Every Shift ·

2026/06/04

AFG, SAFER, and Fire Prevention and Safety grants are open — and the clock is already ticking toward the June 22 deadline. For Lexipol grant specialist Jane Prescott, it's the fire service equivalent of the Super Bowl: Hundreds of millions of dollars in available funding, a compressed application window and departments across the country scrambling to get their requests submitted. Prescott joins Zam and Fire Chief Jason Caughey to cut through some of the biggest misconceptions surrounding federal

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46:58

Schaeffer: The fire service can’t afford CAVE leadership

Better Every Shift ·

2026/05/28

Nobody tells you that becoming chief means owning problems you can’t fully control, absorbing pressure that doesn’t clock out and still leading like the weight isn’t showing. Columbia (Mo.) Fire Chief Brian Schaeffer digs into the uncomfortable realities of adding bugles, including the pressure to move an organization forward when maintaining the status quo is far easier. Schaeffer talks succession planning, firefighter wellness, organizational culture and why chiefs have to stop acting like “fire

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42:38

Safety Stand Down 2026 goes all-in on fitness

Better Every Shift ·

2026/05/21

Fitness is so much more than hitting the gym from time to time in order to pass an annual exam. It’s about whether you can get the job done today AND 20 years from now, not to mention whether you’ll actually be able to enjoy your retirement. Chief Darin Wallentine, chair of the Firefighter Safety Stand Down, breaks down this year’s fitness theme and why the campaign expanded from five days to seven. Each letter in FITNESS tackles a different piece of firefighter wellness. Wallentine also digs into

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33:43

Zam’s formula for better health and performance

Better Every Shift ·

2026/05/15

For years, Zam was known as “the fitness guy” in the fire service, preaching workouts and functional training. But his perspective has evolved to recognize that firefighter health is rooted in the convergence of several factors — the difference-makers for career longevity:Nutrition and hydration to reduce inflammation Functional fitness, mobility and core work to improve performance and reduce injuries The power of sleep and recovery The role gratitude, mindset and positivity in changing

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47:48

Dena Ali returns: Mental health starts with leadership

Better Every Shift ·

2026/05/07

“We have to rethink it.” That’s the challenge Battalion Chief Dena Ali brings to our latest conversation on firefighter mental health, not because the fire service hasn’t made significant strides but because too many firefighters are still struggling in silence. In her return to Better Every Shift, Ali explains why leadership, sleep and psychological safety are deeply tied to firefighter wellness, and how peer support programs tap into the “magic” of the brotherhood and sisterhood. Ali also shares

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