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PODCAST

The Business of Healthcare Podcast with Tara Humphrey

Tara Humphrey looks behind the scenes at the business side of healthcare by talking to NHS and private healthcare leaders. Throughout this podcast, she also shares her own leadership insights. Tara has an MBA in Healthcare Leadership and Management and is the Founder and CEO of THC Primary Care, a leading healthcare consultancy.

health & fitness management

All Episodes

47:54

#240 Leadership Accountability and Influence with...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/04/26

I am delighted to welcome back North East London Local Pharmacy Community CEO, pharmacist and Business of Healthcare original podcast guest, Shilpa Shah! Shilpa and I first met when we were co-collaborators as part of the Kent and Medway Integrated Medicines Optimisation Board and I was able to witness first hand Shilpa's incredible eye for detail, her ability to influence, and, as a self-confessed 'completer-finisher', her strength in clearly communicating on vision and delivering the required

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47:03

#239 There is always a resolution with Mehmet Gem

The Business of Healthcare Podcast with Tara Humphrey ·

2023/04/19

On the Business of Healthcare podcast this week we meet Pure Physiotherapy's Regional Clinical Lead for the South and West, Mehmet Gem. Alongside his role at Pure, Mehmet is a highly specialist hip physiotherapist based in Exeter (and the surrounding area), a Dad of two, keen sports fan and he also makes a pretty great job of content creation in his space. I was really keen to grab time with Mehmet to talk through: Pure Physio; their company ethos, structure, senior team interface and why they are

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54:06

#238 The importance of checking and challenging each...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/04/12

For regular listeners of The Business of Healthcare podcast, Monique Carayol needs no introduction. She is my friend, ally, sounding board, informal coach; my champion; my go-to person when I need support or advice and an absolute inspiration. As well as being a key influence on me professionally (and personally), Monique is an experienced leadership coach, consultant, ex-NHS director and now MD of Your New Avenue. She’s an award-winning strategist and change agent and started her NHS career as a

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25:12

#237 What firing fast and hiring slow looks like

The Business of Healthcare Podcast with Tara Humphrey ·

2023/04/05

In this week’s podcast, I work through the often-thorny topic of recruitment and onboarding, and, at the opposite end of the spectrum, outline my approach when a hire is just not working out and facing down the challenge of letting staff go. You’ll hear all about: How promotion of strong content and a creative approach to recruitment can pay off for both recruiters and applicants Why going with your gut instinct is key (hint: don’t ignore those red flags!) Why I believe oversharing

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36:06

#236 Knowing when to let things go with Jacob Haddad...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/03/29

I’m incredibly excited to be joined this week by Accurx CEO and Co-Founder Jacob Haddad! For those of you who aren’t familiar with Accurx (where have you been?!) they are a health tech company who specialise in delivery of communications software, primarily (to date) across the general practice landscape. Put simply; if you’ve had a text from your own GP, it’s likely to have been powered by the Accurx solution. As Jacob is co-founder of one of the healthcare industry’s fastest growing tech

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48:49

#235 War Stories & Lucky Breaks with Gus Kennedy

The Business of Healthcare Podcast with Tara Humphrey ·

2023/03/22

I always work hard to dig a little deeper and deliver raw and honest podcast material, from my own perspective and that of others, and this week’s episode truly does not disappoint. I had the total pleasure of interviewing Gus Kennedy; Managing Director of Hero Health, soon to be new Dad, cricket lover and passionate about all things health tech. Inspired by his GP Mum’s continued frustrations about the need for better tech in Primary Care, Gus founded Hero Health in 2017; building and

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17:56

#234 Using coaching to help you grow and enhance your...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/03/15

Hey, and welcome back to the Business of Healthcare podcast…. recording from Nashville, Tennessee! In episode 224 I talked about travel being firmly back on the agenda (since the height of the pandemic has passed) and how 2022 was a big travel year for me both nationally and internationally. The reason I’m in Nashville is because I’m here on a business retreat with my business coach and mastermind group, and I thought some of you might find my approach to business coaching,

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26:08

#233 Aiming for Better with Dr Nikki Kanani MBE

The Business of Healthcare Podcast with Tara Humphrey ·

2023/03/08

It’s International Women’s Day and with this in mind, today’s Business of Healthcare podcast guest really requires no introduction. I am extremely proud to feature NHS England Director for Clinical Integration (and deputy lead responsible for the delivery of the Covid vaccination programme), GP, Mum of two and former NHSE first female Medical Director for Primary Care, Dr Nikki Kanani MBE. To say I was super excited to do this interview would be an understatement and amongst the many

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08:39

#232 How to stop overdelivering and sustainably...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/03/01

One reoccurring thought I am having currently is around the concept of over-delivering. The age-old saying is that “we should under promise and over deliver and then everyone’s happy, but I don’t think this approach in the field of healthcare is sustainable. Most people just want what you said you would do, and for you to be nice to them during your interactions. If they get it quicker than what you originally said, then great, but I think the first thought should be what is the minimum high-quality

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36:47

#231 The Future of patient-centric health information...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/02/22

Introducing Dr Juhi Tandon; superstar GP, wife, mother of two, and co-founder and Medical Director of Cognitant Group; a health technology group whose mission is to help people better understand their health by innovating the content and delivery of health information and digital services. I had the great pleasure of meeting Juhi over dinner at a MedTech conference in Malta and after hearing more about her passion for preventative medicine, reducing health inequalities and empowering patients

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39:53

#230 Diary of a Managing Director with Tara Humphrey

The Business of Healthcare Podcast with Tara Humphrey ·

2023/02/15

For a long time, I’ve felt there’s a noticeable gap in the podcast market of business leaders who are prepared to bare their souls and offer an honest and open, warts and all insight into their daily lives. And not just their professional lives; but how we balance the common conflict of being Managing Director and Mum, and maintaining ample self-care. So here goes…… This week I bring to you the diary of me. Access all areas to six days in a very typical week where I talk about… Why

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33:19

#229 Creating the culture & leading by experience...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/02/08

“Creating the culture and leading by experience” is a mantra this week’s podcast guest, Ankish Patel, swears by. As Chief Pharmacist and Head of Primary Care Workforce at Nottingham City General Practice Alliance, Ankish has responsibility for supporting over 150 members of staff spanning 8 primary care network areas and it’s clear; he knows his stuff when it comes to managing, developing, and getting the best from his team. So I took this opportunity to quiz this self-confessed board game geek

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19:08

#228 How to choose which events to attend

The Business of Healthcare Podcast with Tara Humphrey ·

2023/02/01

Let’s get event planning! We are all well versed in mandatory training and where development within our individual roles is measured by the ‘must do’ workplace-based courses but when it comes to the events we choose, how do we target those which are most likely to make the biggest impact on our personal growth, and in our learning and progression as businesses and business leaders? Before the ‘new year, new me’ effect truly wears off (!) and diaries fill up even further, I bring to you a podcast

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20:38

#227 5 book recommendations to improve your...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/01/25

It’s our third episode of 2023 and to counter any recent effects of ‘Blue Monday’, as ever, it’s my aim to offer some inspiration! So, this week on the podcast, I’m fully focused on my top five, most recently impactful reads, for those seeking empowerment, increased productivity levels and improved communication and leadership skills. These books have truly influenced my approach; both internally at THC Primary Care as a business leader, and in the way I collaborate with the networks and teams

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38:32

#226 Proud2bOps with Emma Challans-Rasool

The Business of Healthcare Podcast with Tara Humphrey ·

2023/01/18

This week I have the pleasure of speaking with Emma Challans-Rasool the Founder and Chair of Proud2bOps & Director of Organisational Development, Culture and Talent, NHS Nottingham and Nottinghamshire Emma has worked across healthcare for almost 20 years. She started her career in Clinical Audit and Effectiveness working across Sheffield health and care partners. Emma has been fortunate to lead in various senior leadership roles including Operational Management, Service Improvement, Organisational

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33:28

#225 How to make your NHS job application stand out...

The Business of Healthcare Podcast with Tara Humphrey ·

2023/01/11

This week I have the pleasure of discussing how to make your NHS job application stand out with Dr Hussain Gandhi. We cover the following topics The difference of how and where you apply for your NHS job In the supporting documentation, do not disclose your demographic information Tailor your application Contact the organisation to ask any questions prior to your application Do your research Think about what you want from your ideal employer Being Professional in the interview process

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28:55

#224 Designing Your Career with Tara Humphrey

The Business of Healthcare Podcast with Tara Humphrey ·

2023/01/04

This is the first podcast of 2023 and I think for many people, the start of a new year provides us with the opportunity to look back and reflect over the past year. For me, one of the highlights of last year was the amount I got to travel for work I think because I'm happy to travel, because I have a really strong support system which enables me to do this, and because I leverage social media, this podcast and our blog, this exposure has created so many opportunities that have given me the

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34:01

#223 Phin Robinson Trusting the people around you

The Business of Healthcare Podcast with Tara Humphrey ·

2022/12/28

223 – Phin Robinson Trusting the people around you This week I have the pleasure of interviewing Phin Robinson from Pure Physiotherapy. Phin is the Founder & Director at Pure Physiotherapy Ltd. Phin gives us a leadership and management masterclass. He has a tremendous amount of experience, please do check out his organisation if you are looking for a First Contact Physio or ways in which their organisation could in fact help your Primary Care Network. Why Phin chose Physiotherapy Scaling &

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47:43

#222 Diversity, LGBTQ + inclusion for patients and...

The Business of Healthcare Podcast with Tara Humphrey ·

2022/12/21

This week I have the pleasure of interviewing Alex Matheson who is the NHS rainbow badge programme manager. We discuss a variety of topics but I wanted to have Alex onto the podcast to share the importance of the rainbow badge scheme within the NHS. Alex also shares the health and workforce implications of not having an inclusive environment along with the following, Performance Allyship The Importance of Pronouns Pride & Practice Managing Wellbeing & resilience Work with me I’m

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19:12

#221 Insights from Med-Tech World

The Business of Healthcare Podcast with Tara Humphrey ·

2022/12/14

Welcome back to The Business of Healthcare Podcast, this week I am discussing my trip to the Med-Tech World Conference that was held in Malta; I discuss amongst many other things What did a PCN Manager get out of this conference? Are we truly measuring how we use technology? Could we use technology to improve our patient experience? Be on that curve of innovation and change Are we making the most of the technology available to us? Reservations about Health Tech The Digital

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