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PODCAST

The Business of Healthcare Podcast with Tara Humphrey

Tara Humphrey looks behind the scenes at the business side of healthcare by talking to NHS and private healthcare leaders. Throughout this podcast, she also shares her own leadership insights. Tara has an MBA in Healthcare Leadership and Management and is the Founder and CEO of THC Primary Care, a leading healthcare consultancy.

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All Episodes

39:41

#372 How GP Practices Can Grow, Innovate & Truly...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/04/22

In this episode of The Business of Healthcare, Tara sits down with GP partner and entrepreneur Nabeel Arshad to explore what it really means to run a modern general practice like a business. From growing a patient list from 10,000 to 20,000 in under five years, to transforming patient access through tech and communication, Nabeel shares practical, honest insights into what works, and what doesn't. They discuss: Why GP practices must think like businesses (without losing patient care) How

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33:40

#371 Why Physio Belongs at the Heart of Primary Care...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/04/08

What happens when a physio drives 35 minutes to see one patient, drives 35 minutes back, and does it again the next day? That's how Pure Physiotherapy started in 2006, in a small room off the back of a gym in Rotherham. Twenty years later, Finn Robinson's company supports nearly 250 PCNs across England, seeing over 90,000 patients a month. In this episode, Tara sits down with Phin, returning guest, founder of Pure Physio, to talk about what two decades of building in primary care actually looks

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24:08

#370 Returning to Work After Bereavement: What Nobody...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/04/03

Returning to work after bereavement is one of the hardest things you will ever navigate — and almost nobody talks honestly about what it looks like from the inside. In this episode of The Business of Healthcare, Tara Humphrey shares her personal experience of working while grieving after losing her daughter. This is not a how-to guide. It is an honest, unfiltered account of what grief at work actually feels like — the contradictions, the cost of showing up, and what has genuinely helped. If you are

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40:03

#369 Funding, Advocacy & What Needs to Change with Dr...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/03/25

In this episode of The Business of Healthcare Podcast, Tara is joined by Dr Steve Taylor, Steve had been a GP Partner in Manchester since 1994 before leaving his partnership in 2021 to work as a locum. He was also a GP trainer for 24 years and involved in training more than 60 GPs. He started advocating for GPs and the NHS more generally in 2021 having more time to look at the issues and potential solutions. This started with exploring the data available and sharing findings via social media. In

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29:00

#368 Neighbourhoods, PCNs & The Future of Primary...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/03/11

In this episode of The Business of Healthcare Podcast, Tara is joined by Ben Gowland, Director and Principal Consultant at Ockham Healthcare, to discuss the future of primary care, the role of relationships in effective leadership, and what the latest GP contract signals for Primary Care Networks and neighbourhood working. Ben & Tara reflect on how leadership, collaboration and system dynamics have evolved over the last decade, exploring the shift from PCNs towards neighbourhood based working, how

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24:00

#367 Selling Healthcare Solutions with Jim Gabriel –...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/03/04

We've reached the final episode of our How It Got Commissioned series, and this one takes a different perspective. This week, Tara is joined by Jim Gabriel, Chief Commercial Officer of CardMedic, bringing a rare secondary care and commercial lens to one of healthcare's biggest questions: How do you actually sell innovation into the NHS? While many conversations focus on ideas and innovation, Jim explores the reality behind commissioning, the strategy, relationships and science

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26:22

#366 Innovation, Integration & Impact with Neil Modha...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/02/25

This week on The Business of Healthcare Podcast, we're joined by Dr Neil Modha from Thistlemoor Medical Centre. Neil shares his insights on how primary care practices can identify opportunities, innovate services, and work collaboratively with hospitals to create sustainable, patient-focused solutions. In this episode, we cover: Turning opportunities into action - How Neil transformed unused space into an endoscopy unit in partnership with a hospital. Stacking services for impact -

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24:46

#365 Commissioning Without Waiting: A Primary Care...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/02/18

In the fifth episode of The Business of Healthcare Podcast – How It Got Commissioned series, Tara is joined by Dr Faris Al-Ramadani, GP Partner and former Primary Care Network Clinical Director, to explore how a locally developed mental health service moved from frontline problem to a working, commissionable model during the COVID-19 pandemic. As demand for mental health support rapidly increased, general practice teams were seeing patients struggle to access timely care, with long waiting lists

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26:33

#364 Innovating Healthcare Delivery: The Barnardo's...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/02/11

In this episode of The Business of Healthcare Podcast – How It Got Commissioned, Tara is joined by Rukshana Kapasi, Director of Health at Barnardo's, the UK's largest children's charity. Rukshana shares the story behind a short-term pilot that placed family support workers in A&E to reduce avoidable and repeat attendances by children and young people. What began as a three month, winter-pressures pilot went on to generate compelling evidence, and ultimately informed a national NHS England rollout

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15:11

#363 Same Day Access: The Tower Hamlets Story with...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/02/04

In the third episode of the 'How It Got Commissioned' series, Tara is joined by Dr Selvaseelan Selvarajah to explore how the Same Day Access service was commissioned and developed in Tower Hamlets. Selvaseelan shares the real story behind designing a service from scratch to address one of the biggest pressures in primary care: same day access. Together, they unpack how collaboration between PCNs, commissioners, and local GPs led to a model that works for patients, practices, and the wider

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28:07

#362 Delivering Digital Health: The SleepStation...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/01/28

In this episode of The Business of Healthcare Podcast – How It Got Commissioned, Tara is joined by Alison Gardiner, Founder of Born Digital Health and Co-Founder & CEO of Sleepstation, a digital health service focused on improving sleep at scale across the NHS. Alison shares the real story behind how Sleepstation was commissioned, scaled, and sustained through major system change, offering practical insight into what commissioners look for, how digital services succeed at scale, and why

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26:05

#361 Personal Health Records: Patients Know Best...

The Business of Healthcare Podcast with Tara Humphrey ·

2026/01/21

In this episode of The Business of Healthcare Podcast – How It Got Commissioned, we speak with Dr Mohammad Al-Ubaydli, CEO and Founder of Patients Know Best, about the commissioning and rollout of personal health records in Northwest London. Mohammad shares insights on the unique challenges of the tender process, the importance of patient consent, and navigating negotiations with key stakeholders. We also explore the role of G-Cloud as a procurement framework and the lessons learned from rapid

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17:07

#360 The Importance of Context

The Business of Healthcare Podcast with Tara Humphrey ·

2026/01/14

In this episode of The Business of Healthcare Podcast, Tara explores the importance of understanding the context in which we work, and why context shapes how people think, act, and respond to change. Drawing on personal experience in leadership and consultancy, Tara reflects on why taking time to understand different perspectives has been central to her work for over a decade. She explains how policy, system-level decisions, organisational pressures, and personal experiences all influence

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27:07

#359 Starting 2026 When You've Had a Hard Year

The Business of Healthcare Podcast with Tara Humphrey ·

2026/01/07

In this first episode of 2026, Tara opens the year with a very different kind of conversation, and marks the launch of The Business of Healthcare Podcast on YouTube. This episode is for anyone who isn't entering the new year with "New Year, New Me" energy, particularly those who have experienced loss, uncertainty, or significant change. Tara shares her own reflections and the tools that are helping her move into 2026 with steadiness, self compassion, and intention, rather than pressure or

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51:44

#358 How can we create change with Professor Partha Karr

The Business of Healthcare Podcast with Tara Humphrey ·

2025/11/26

This November, in recognition of Diabetes Awareness Month, we are resharing a series of important episodes that explore the realities, challenges, and innovations surrounding diabetes care and management. This week's reshared episode features Partha Kar, Consultant in Diabetes and Endocrinology, among many other roles. Partha shares what inspired him to work in diabetes and reflects on an important question: how can we create change? This month carries a particularly deep meaning for us all at THC,

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50:27

#357 How DigiBeat is Transforming Type 1 Diabetes...

The Business of Healthcare Podcast with Tara Humphrey ·

2025/11/19

This November, in recognition of Diabetes Awareness Month, we are resharing a series of important episodes that explore the realities, challenges, and innovations surrounding diabetes care and management. This week's episode features Maddie Julian, CEO and Co-founder of DigiBete, an NHS-approved, patient-centred video platform and app created to support and empower children, young people, and families living with diabetes. Maddie shares how DigiBete is helping raise awareness and improve access to

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43:18

#356 You Never Switch Off: Life with Type 1 Diabetes...

The Business of Healthcare Podcast with Tara Humphrey ·

2025/11/12

This November, in recognition of Diabetes Awareness Month, we are resharing a series of important episodes that explore the realities, challenges, and innovations surrounding diabetes care and management. This week's reshared episode features Chris Bright, a passionate advocate who is reshaping the narrative around diabetes. Chris highlights the importance of education and awareness, and discusses how collaboration between healthcare providers and organisations can lead to stronger support

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37:53

#355 The Business of Eye Care: Challenges and...

The Business of Healthcare Podcast with Tara Humphrey ·

2025/10/29

Dharmesh Patel, Chief Executive of Primary Eyecare Services, joins Tara to explore how optometry can transform the future of primary care. As the NHS shifts more services into the community, Dharmesh explains how local opticians can become a frontline defense, easing hospital pressure while improving access to essential eye care. Dharmesh shares his perspective on the financial, ethical, and structural challenges facing the sector, from underfunded NHS sight tests to the need for stronger

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31:13

#354 A Masterclass in Product Development with...

The Business of Healthcare Podcast with Tara Humphrey ·

2025/10/15

In this episode, Melissa Lato, Product Director at X-on Health, a leading provider of healthcare communication solutions, shares her inspiring journey from the finance sector to the forefront of healthcare innovation. From mentoring at hackathons to leading X-on Health’s transformation into an intelligent care navigation system, Melissa discusses how AI technologies are reshaping patient engagement and redefining the healthcare experience. Melissa and Tara explore the art of product development,

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36:52

#353 Skin Analytics & AI: A New Era in Skin Cancer...

The Business of Healthcare Podcast with Tara Humphrey ·

2025/10/01

Can AI transform healthcare? Dr Dan Mullarkey, Medical Director at Skin Analytics and GP, joins Tara to discuss how AI is revolutionising skin cancer detection. Dan shares his journey from traditional GP training to leading digital health innovations focused on preventative care. We explore the challenges of adopting AI in dermatology, including clinical validation, regulation, and trust issues. Takeaways: Dans journey from NHS GP to digital health leader. How Skin Analytics uses AI for early

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