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PODCAST

Connecting the Dots

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into

health & fitness medicine

All Episodes

32:43

Traveling down the Continuous Improvement path with...

Connecting the Dots ·

2023/06/29

MarkHallett, MD is aphysician executive and chief medical officer with more than 20 years of progressive and diverse leadership experience in hospitals, ambulatory settings and healthcare systems. Possesses a strong track record of building teams that deliver clinical and operational excellence with demonstrated competencies in medical and operational leadership and performance improvement. An expert in using lean methodologies for improving healthcare safety, quality and value. Leadership

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29:37

Karen Martin speaks about what causes improvement not...

Connecting the Dots ·

2023/06/22

KarenMartin, President of the global consulting firm TKMG, Inc. and President and Founder of TKMG Academy, Inc., is a leading authority on business performance improvement, problem solving, and Lean management systems. Known for her keen diagnostic skills and rapid-results approach,Karenand her team have worked with clients such as Adventist Health, AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States

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27:02

Improvement and the Supply Chain with Emily Lantz

Connecting the Dots ·

2023/06/15

EmilyLantzis an industrial engineer who has a passion for all things people, process and systems! Receiving her undergraduate degree in Industrial Engineering from the University of Dayton, she put her degree to use in manufacturing, distribution and 3PL. Working as a consultant, she was able to see different industries and how processes vary but have so many commonalities. With a passion for people and improvement, she found her way into Healthcare at The Ohio State University Wexner Medical

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30:38

Management for Omotenashi by Mike Martyn

Connecting the Dots ·

2023/06/08

Mike Martyn is the Founder and President of SISU Consulting Group, and international consultancy supporting more than 500 organizations in 22 countries.Over the past 20 years, Mike has also contributed hugely to the development of the Shingo Model and Assessment Framework, is Director Emeritus of the Shingo Institute, a 3x Shingo Prize winning author and Lifetime Member of the Shingo Academy.One of Mike’s primary roles with SISU is the development of leaders at each level of the organization.In this

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32:05

The 4 Disciplines of Execution with Chris McChesney

Connecting the Dots ·

2023/06/01

ChrisMcChesneyis the co-author of the best-selling book in the world on strategy execution. He is the Global Practice Leader of Execution for FranklinCovey Co. and one of the primary developers of The 4 Disciplines of Execution. For 15 years, he has led FranklinCovey’s ongoing design and development of these principles, as well as the consulting organization that has achieved extraordinary growth in many countries around the globe and impacted hundreds of organizations. Chris has personally led many

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33:52

Dr. Paul DeChant on Preventing Physician Burnout

Connecting the Dots ·

2023/05/25

Dr.PaulF.DeChant, MD, MBA, FAAFPis a family physician and healthcare leader who advises C-level executives on reducing physician burnout. As CEO of the Sutter Gould Medical Foundation he led a transformation that improved physician satisfaction from the 45thto 87thpercentile on AMGA’s Provider Satisfaction Survey and achieved recognition for the group as the highest performing among 170 medical groups across the State of California, two years in a row. Co-author of the book, “Preventing Physician

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30:26

Morgan L. Jones on the new book Transform Behaviors,...

Connecting the Dots ·

2023/05/18

Morgan has over 30 years' experience in Lean and 20years in Six Sigma, a pragmatic and experienced improvementLeader, delivering over $2.1.Bn in hard savings to organisation ,improving customer, staff experiences and improved Health and Safety. Thelegacy capabilities of Business Improvement have resulted in over 23international awards and chairing 27 international conferences around BusinessImprovement. Morgan is an international award-winningauthor and written 5books. He has led a business unit

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30:05

Mistake-proofing (Poka-yoke) with John Grout

Connecting the Dots ·

2023/05/11

John Grout is the David C. Garrett Jr. Professor, formerdean, and award-winning teacher in the Campbell School of Business. Dr. Grouthas researched lean supply chain management and mistake-proofing (a.k.a.Poka-Yoke) extensively and published numerous articles on the topic. In2004, John was awarded the Shingo Prize for his paper, “The Human Side ofMistake-Proofing” with Douglas Stewart. John has also consulted with alarge variety of firms to mistake-proof their processes. John's book

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28:56

Becoming A High Reliability Care Organization (HRO)...

Connecting the Dots ·

2023/05/04

Shane D. Lewis, MDFACS, a general surgeon in Salt Lake City, Utah, serves as the Medical Directorof High Reliability at Intermountain Healthcare overseeing safety, quality,experience, and clinical risk across a multi-state footprint. Dr. Lewis startedhis first business at the early age of five, Shane’s Shoe Shine Shack, and hasbeen working to buff the scuffs and scrapes of others ever since. With his leadershipand ability to effectively collaborate with others, the organization hasachieved greater

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31:59

Improving for Patients and Families with Alpa Vyas &...

Connecting the Dots ·

2023/04/27

Dr. Ko joined Stanford Medicinein 2012 and serves as Director and Chief of Medical Dermatology for StanfordHealth Care (SHC) while also spearheading the dermatology department's effortsaround network development, digital health, quality/safety/performanceimprovement, and value-based care. He is active in a number of leadership roleswithin the organization including as an Associate Chief Quality Officer andphysician dyadic partner to the Chief Experience Offer, as well as co-chair ofthe Clinic

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33:27

Visiting with Joshua Howell, President, and Executive...

Connecting the Dots ·

2023/04/20

JoshuaHowell is president and executive team leader at the Lean Enterprise Institute(LEI). For over a decade, he has supported individuals and organizations withlean transformations for improved business performance. As a coach, he helpspeople become lean thinkers and practitioners through experiential learning,believing such an approach can lead to enterprise-wideimprovement.Regular e-letters are how he shares what he’s learning withlean practitioners worldwide.Prior tojoining LEI, Howell was an

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28:35

The Façade of Excellence with John Dyer

Connecting the Dots ·

2023/04/13

John Dyer is anauthor, coach, and trainer with 38 years of experience in the field ofimproving processes. His recently published book “the Façade of Excellence;Defining a New Normal of Leadership” examines the four leadership stylesrequired to move an organization’s culture to one of trust, collaboration, andteamwork. John started his career with General Electric and then workedfor Ingersoll-Rand before starting his own consulting company. He has hadthe opportunity to study with the leaders in the

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33:04

Digital Health and Continuous Improvement with Dr....

Connecting the Dots ·

2023/04/06

Christopher Longhurst MD, MS, isthe chief medical officer (CMO) and chief digital officer (CDO) at UC San DiegoHealth. This dual, complementary role provides leadership to medical staff,ensuring that standards and protocols are in place to provide the highestquality of care to patients. He also serves as anassociate dean at theSchool of Medicine, overseeing and aligning our education and research missionswithin the clinical environment, and leading our journey to become a highlyreliable, learning

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31:55

Lessons Learned about LEAN in Healthcare with Dr....

Connecting the Dots ·

2023/03/30

Dr. Billiserves as Professor Emeritus in Internal Medicine and Learning Health Sciences(Medical School), Health Management and Policy (Public Health), and IntegratedSystems and Design (Engineering) at the University of Michigan. Dr. Billi'smanagement and research interests are in health services delivery, especiallythe use of lean thinking to improve quality and efficiency, the use ofcommunity collaboratives to improve quality and population health, clinicalpractice transformation, the creation and

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31:37

Building a Principle-based Architecture considering...

Connecting the Dots ·

2023/03/23

Dr Mohamed Saleh is a thought leader in shifting cultural mindsets byredesigning business systems. Dr. Saleh has a successful track record anchoredin two decades of hands-on transformations with a strong interest in making aglobal difference by providing distinctive leading-edge Lean-inspired educationand advisory services aimed at helping organizations in an array of industriesachieve the highest levels of performance excellence. Mohamed’s roles in thesecompanies were centred around Lean

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30:37

Leading Performance Improvement at Stanford with Dr....

Connecting the Dots ·

2023/03/16

Terry Platchek, MDserves as Vice President for Performance Improvement and Associate Chief Quality Officer at Stanford Medicine Children’sHealth, as Co-Executive Director of the StanfordMedicine Center for Improvement and as a Clinical Professor of Pediatrics and Medicine at Stanford. Dr. Platchek’s career focuses on healthcare improvement with an emphasis on using Lean management to improve quality,safety, service, appropriateness and cost in healthcare delivery. Dr. Platchekis co-author of the

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30:09

The power of Safety Huddles with Dr. Paul Helgerson

Connecting the Dots ·

2023/03/09

Paul Helgerson, MD is theAssociate Chief Medical Officer of Acute Care at the University ofVirginia. He is a hospital medicine physician and also serves as the ViceChair of the Department of Medicine at UVA. Dr. Helgerson has previouslyserved in various positions in quality and performance improvement as well ashospital medicine leadership. He is a member of the Society ofHospital Medicine’s Quality and Patient Safety Committee, and his scholarlyinterests include issues related to hospital

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32:56

How Leaders Can Inspire Accountability with Michael...

Connecting the Dots ·

2023/03/02

Michael Timms believes that everyone deserves to beinspired and uplifted by their leaders at work. A best-selling author andsought-after speaker and consultant, Michael teaches leaders how to inspiregreatness in those they lead. Michael is the author of the book How LeadersCan Inspire Accountability which the world’s #1 leadership coach, MarshallGoldsmith, called “the ultimate guide for embracing accountability as aleader.” His first book, Succession Planning That Works, receivedcritical acclaim as

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27:26

Emily Elrod on Wellbeing

Connecting the Dots ·

2023/02/23

Her clientsdescribe Emily Elrod as energetic, wise beyond her years, and the person thatgets things done. Her husband describes her as a blonde, good momma, and animalphilanthropist.But if you ask her, she is just a lover of humanity, darkchocolate, and nouns as she will gladly nerd out with you on ways people,places, and things (aka nouns) go from stressed to strategic as she helps themperform at their top potential.She has a background in ergonomic engineering, HumanResources, and Wholistic

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28:00

Lessons on Leadership from Dr. David Zaas

Connecting the Dots ·

2023/02/16

Dr. DavidZaasjoined the Medical University of South Carolina in June 2020 as the Chief Executive Officer for the Charleston Division and the Chief Clinical Officer for MUSC Health. In addition, he is an Professor at the MUSC School of Medicine with a clinical practice in pulmonary medicine and lung transplantation at MUSC.Dr.Zaaswas the President of Duke Raleigh Hospital from 2014-2020. He previously served as the Chief Medical Officer for the Duke Faculty Practice, the Private Diagnostic Clinic

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