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PODCAST

Remarkable Results Radio Podcast

The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here

leisure automotive

All Episodes

36:17

Setting Goals for Success in 2025 [E152] - Business...

Remarkable Results Radio Podcast ·

2025/01/09

Thanks to our partners, NAPA TRACS and PromotiveSetting the right goals for your auto repair shop can make or break your business's success. In this episode of Business by the Numbers, Hunt breaks down the critical differences between sales goals and profit goals, and why efficiency is key. Learn actionable strategies to align your team's targets with your financial objectives for a successful 2025.Why setting profit goals is more important than focusing on sales goals.How to calculate labor and

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23:03

The Art Of Slowing Down [E134] - The Auto Repair...

Remarkable Results Radio Podcast ·

2025/01/08

As a business owner, the fast pace of entrepreneurship can feel overwhelming, but when do you give yourself permission to slow down? In this episode, we delve into The Art of Slowing Down—what it means, why it’s important, and how to make it a reality in your daily life.From intentional daily practices to creating systems that allow you to step away, this episode shares actionable insights and personal experiences to inspire you to find balance. Whether you’re planning for the future or simply

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18:17

Negative Gatekeeping [E168] - Diagnosing the...

Remarkable Results Radio Podcast ·

2025/01/08

Thanks to our Partner, NAPA Autotech Matt Fanslow shares a story about a mother illustrating the concept of "negative gatekeeping." He connects this to the automotive industry, where subtle criticism of competitors can erode trust and damage customer relationships.Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact

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19:24

Inside Joe’s Garage AAPEX 2024: Bosch Booth [RR 1021]

Remarkable Results Radio Podcast ·

2025/01/07

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Take a tour of Joe's Garage at AAPEX 2024! Explore cutting-edge automotive training and get the latest updates from Bosch, including the critical role of ADAS calibration, educating customers on recalibration, and the advancements in camera technology for vehicle safety systems. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Show Notes Watch Full Video EpisodeTraining

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21:41

Unmatched Intentionality - The Lost Art of Letter...

Remarkable Results Radio Podcast ·

2025/01/06

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:The idea of this podcast is to stretch our comfort zones and grow.Growth isn’t automatic or instant - it’s a journey.In this episode Craig takes you on a thought process that came about from an article that was shared - with him that highlighted to real security breach to texting infrastructure in the US thanks to state sponsored hackers. The article lead to conversations with and eventually a subtle joke that

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38:08

License to Skill: Automotive Training and Networking...

Remarkable Results Radio Podcast ·

2025/01/03

Thanks to our Partners, NAPA TRACS, and Today's Class Join an in-depth discussion on Vision Hi-Tech Automotive Training & Expo 2025 with guests Sheri Hamilton, Executive Director of the Midwest Auto Care Alliance and Conference Manager, and Matt Fanslow, trainer and host of 'Diagnosing the Aftermarket A to Z Podcast.' Discover the lineup of keynote speakers, the importance of continuous education, and how to maximize your experience at one of the industry's premier events. Don’t miss the scoop

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72:31

Auto Repair Tech Talk with Brin Kline [E167] -...

Remarkable Results Radio Podcast ·

2025/01/01

Thanks to our Partner, NAPA Autotech Join us for a dynamic and unfiltered 'Ask Us Anything' Live Stream featuring Matt Fanslow and Brin Kline. This is your chance to get expert advice and insights from those who know the industry inside and out.Why This Matters:Continuing education and asking questions are critical to staying competitive in the ever-evolving automotive industry.Networking with peers and learning from experts can open doors to new ideas, solutions, and opportunities for growth.Watch

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13:29

What Do You Look Like When You're Not There? [E133] -...

Remarkable Results Radio Podcast ·

2025/01/01

What impression does your business leave behind when you’re not there? In this episode, we tackle a vital question every shop owner should consider: What do you look like when you're not there? From the way your team interacts with customers to the legacy you leave for your family, this discussion will inspire you to reflect on your leadership and the culture you've built.We'll explore how to lead by example, empower your team, and ensure your presence is felt even in your absence. Whether it’s in

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25:55

Unstoppable Framework for Auto Shop Owners Part 4:...

Remarkable Results Radio Podcast ·

2024/12/31

Thanks to our Partner, NAPA Auto Care Join Maryann Croce in the fourth episode of the Unstoppable Framework for Auto Shop Owners series. Discover essential strategies for building trust, loyalty, and a thriving business by staying customer-focused and adaptable. Learn about gathering and acting on customer feedback, streamlining customer experiences, offering added services, building referral networks, and staying current with industry trends and training. Maryann Croce, Small Biz Vantage

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19:09

Chris' Favorite Things! [E197] - Chris Cotton Weekly...

Remarkable Results Radio Podcast ·

2024/12/30

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. I’d like to give another shoutout to our sponsor, Shop Marketing Pros. They are the only marketing company I recommend, and they handle all of the marketing for my own shop as well. If you’re serious about growth, you need strategies that actually work: better websites, higher Google

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39:45

Communicating On Growth with Darrin Mallett [E023] -...

Remarkable Results Radio Podcast ·

2024/12/30

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:The idea of this podcast is to stretch our comfort zones and grow.Growth isn’t automatic or instant - it’s a journey.In this episode of Speak Up! Effective Communication - our host Craig O’Neill welcomes loyal listener, Darrin Mallett. Darrin is the owner of Kilgore Tire and Auto Care in Kilgore, Texas and Darrin exemplifies what it means to be on a journey of growth. Craig and Darrin meet regularly on

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40:39

Should I Hire A Shop Manager? [THA 413]

Remarkable Results Radio Podcast ·

2024/12/27

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Explore the pivotal moment when an automotive shop owner must decide to hire a shop manager. Learn about the challenges and benefits of bringing in a manager, different approaches to onboarding, and the impact on business operations. The experts share personal stories, management strategies, and advice for identifying the right time and person for the role. Whether you're a single-shop owner or managing multiple

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33:56

ASE Test Prep Explained [RR 1019]

Remarkable Results Radio Podcast ·

2024/12/27

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Carl Borsani, the owner of ASETestPrep.com, discusses acquiring an ASE testing company in 2012 and transforming it into a comprehensive educational tool for technicians. Learn about the innovative approaches Carl has implemented to enhance ASE test preparation and automotive education, including the development of AutomotiveStudentTesting.com. He discusses the challenges technicians face in test preparation and

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32:29

How Manufacturers Are Supporting Auto Repair...

Remarkable Results Radio Podcast ·

2024/12/20

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network John Hanighen shares insights on Cloyes' recent acquisitions and their strategy to diversify product offerings, particularly in the electric vehicle market. He highlights the need for continuous learning and better perception of service professionals. The episode underscores the significance of collaboration among industry stakeholders and the role of manufacturers in supporting ongoing education and training

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22:58

The Handbook for Self-Rentals: Fair Market and Taxes...

Remarkable Results Radio Podcast ·

2024/12/19

Thanks to our partners, NAPA TRACS and PromotiveThanks to our partners, NAPA TRACS and PromotiveDid you know that NAPA TRACS has onsite training plus six days a week support?It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice.Let us prove to you that Tracs is the single best shop management system in the business. Find NAPA TRACS on the Web at NAPATRACS.comThanks to our partner, PromotiveIt’s time

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32:53

Branding Your Shop As A Concierge Auto Repair Shop...

Remarkable Results Radio Podcast ·

2024/12/18

Standing out in the auto repair industry takes more than just great service—it’s about creating an experience that keeps clients coming back. In today’s episode, we’re exploring how to brand your shop as a Concierge Auto Repair Shop, offering high-end, personalized service that goes far beyond the typical repair visit.I’m your host, Brian Walker, and I’ll walk you through the strategies to elevate your shop’s reputation, attract the right customers, and deliver unforgettable service. From perfecting

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27:16

The Job Shadow and the Education Mountain [E165] -...

Remarkable Results Radio Podcast ·

2024/12/18

Thanks to our Partner, NAPA Autotech Matt Fanslow discusses his experience with a student from a local school who came to job shadow. This encounter highlights the challenges of training newcomers to the automotive repair profession, especially those lacking basic mechanical knowledge. Matt reflects on the student's unpreparedness and the broader issues within automotive education. He emphasizes the need for extended training programs and proper mentorship to adequately prepare individuals for

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34:20

Creating a Working Relationship: Balancing...

Remarkable Results Radio Podcast ·

2024/12/17

Thanks to our Partner, NAPA Auto Care Tune in to hear how mother-daughter duo Kathleen Callahan and Delaney Jarosik navigate their professional and personal lives and the valuable lessons they’ve learned along the way. This episode is a testament to the power of collaboration, mentorship, and the unique dynamics of a mother-daughter partnership in the business world. Whether you’re looking for professional insights, personal growth tips, or just a dose of inspiration, this conversation has

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16:10

Unlocking the Secrets to Parts Cost Management: Boost...

Remarkable Results Radio Podcast ·

2024/12/16

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

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35:08

Imposter Syndrome [E021] - Speak Up!

Remarkable Results Radio Podcast ·

2024/12/16

Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing and In-BoundIn this episode - host Craig O’Neill goes further into the topic of public speaking anxiety.Familiar guest, Evan Wisner is back again with additional insights into Imposter Syndrome - which plagues the mind of experts in any field - particularly when they are called on to speak up!In addition to touching on elements of the Dunning Krueger effect - there is a debate which (probably remains unsettled - you’ll

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