x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Remarkable Results Radio Podcast

The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here

leisure automotive

All Episodes

53:22

Why Employee Reviews Are Broken and What to Do...

Remarkable Results Radio Podcast ·

2026/03/03

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode of Coffee with Carm and a Coach, Carm Capriotto and leadership coach Murray Voth explain why traditional employee reviews often fail to build trust, engagement, or real growth. Instead, they advocate replacing formal evaluations with ongoing “Career Alignment Meetings,” and one-on-one conversations focused on coaching, open dialogue, and removing obstacles. They discuss the shop owner’s role as a

en

47:26

Why Women are the Secret Weapon in Auto Repair Shop...

Remarkable Results Radio Podcast ·

2026/02/27

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry’s “secret weapon.” The panel explores the concept of automotive hospitality, focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability. They share how hospitality driven environments, strong listening skills, and

en

53:26

Looking Rich VS Living Free: The Hidden Truth About...

Remarkable Results Radio Podcast ·

2026/02/13

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode"Rich is loud. Wealthy is quiet." In this episode, host Carm Capriotto sits down with Jerry Kezhaya and Dr. Laura Shwaluk, owners of The Auto Shop and business coaches with Business Builder Mentor and Mastermind. They share their unconventional journey from healthcare to auto repair, including how Laura stepped in to run the shop while Jerry was hospitalized. With no technical background, she

en

36:44

Executing a 25 Year Plan: Retired at 47 [RR 1078]

Remarkable Results Radio Podcast ·

2026/02/10

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, Carm Capriotto reconnects with industry veteran Peter Rudloff to explore his transition from shop owner to consultant, his “stay in your lane” philosophy, and the future of EV repair. Rudloff shares how a 25-year exit plan allowed him to retire from shop ownership at 47 and transition into his home-based “Pete Cave,” where he continues hands-on work without managing employees. He later founded Rhino

en

49:19

The 250K Mile Mindset: Selling Maintenance Without...

Remarkable Results Radio Podcast ·

2026/01/30

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Reaching 250,000 miles on a vehicle isn’t luck—it’s leadership. In this episode, we explore what long-term vehicle maintenance really looks like and why today’s shops must rethink how they communicate with customers. Too often, maintenance is treated as a series of isolated repairs. This conversation reframes it as a strategic process built on education, transparency, planning, and advocacy. In

en

35:35

Beyond Babysitters: Developing Strong Managers and...

Remarkable Results Radio Podcast ·

2026/01/27

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Chris Lawson of TechnicianFind tackles a critical disconnect in the automotive repair industry: shop owners say they want a General Manager to run their business, but are only willing to hire a “babysitter.” The conversation explores what it truly takes to build real management—centered on financial transparency, clearly defined roles, and intentional recruitment. The Transparency Trap At the heart of the issue is a

en

40:16

Streamlining the Mundane: How Automation Buys Back...

Remarkable Results Radio Podcast ·

2026/01/23

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Saim Raza and Tristen Sweeney, co-founders of Shift Automotive, discuss how their AI-powered software is transforming the vehicle service experience. Their platform automates OEM maintenance recommendations and simplifies shop workflows by integrating manufacturer data into professionally formatted, customer-facing reports. This approach not only improves operational efficiency but also helps

en

39:51

The Capacity Crisis: What If It Didn’t Have To Be So...

Remarkable Results Radio Podcast ·

2026/01/20

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Krystal Zellmer tackles the capacity crisis facing automotive shop owners, challenging the idea that leadership has to be hard. The conversation centers on self-awareness, highlighting how recognizing automatic behaviors is the first step to becoming a more effective, intentional leader. Using her peanut M&M metaphor, Zellmer explains that while individuals are responsible for their results and emotions, those outer

en

32:44

Mastering Your Shop Finance: The Power of Specialized...

Remarkable Results Radio Podcast ·

2026/01/16

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode This episode explores the critical role of specialized financial management with shop owner Liz Perkins and CPA Hunt Demarest. The discussion focuses on Perkins’ move to a CPA firm dedicated solely to the automotive industry, emphasizing how general accountants often misclassify data and miss key industry nuances. Demarest explains that a strong accounting partnership should extend beyond tax

en

44:19

Do You Own a Business or a Job? [RR 1074]

Remarkable Results Radio Podcast ·

2026/01/13

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode James Stephenson shares his journey from a struggling technician to the leader of multiple successful businesses, offering a candid look at what truly drives sustainable growth in auto repair. The conversation tackles the technician hiring crisis head-on, reframing recruitment as an ongoing, intentional process and rooted in a positive, proactive mindset. Stephenson credits much of his success to mentorship from Bob

en

36:59

Profitable vs. Valuable: The Hard Truth About Selling...

Remarkable Results Radio Podcast ·

2025/12/30

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Becca Zanders, Certified Exit Planning Advisor, explains why most auto repair shop owners are unprepared for an exit—and how to change that. Only 20–30% of businesses that go to market actually sell, and nearly half of those sales are forced by the “Five Ds”: Death, Divorce, Disability, Disagreement, or Distress. Becca introduces the Value Acceleration Methodology, which reframes exit planning into three stages: Discover

en

32:39

Vehicle Service Experts: Resources, Strategy and Best...

Remarkable Results Radio Podcast ·

2025/12/26

Thanks to our Partners, Shop Dog Marketing, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded live at AAPEX 2025, this episode features Tara Topel, the new president of Vehicle Service Experts (VSE), and Missy Stephens, Community Engagement Manager for the Auto Care Association. The discussion highlights the rebranding of the Auto Care Association’s Car Care Professionals Network (CCPN) to VSE, reflecting the broader industry that includes heavy-duty vehicles

en

35:28

When Customers Ask AI First: What Shop Owners Need to...

Remarkable Results Radio Podcast ·

2025/12/23

Thanks to our Partners, Shop Dog Marketing, NAPA Auto Care, and NAPA TRACS Watch Full Video Episode Recorded live at AAPEX 2025, this episode features Dan Vance, CEO of Shop Dog Marketing, sharing how Artificial Intelligence is reshaping marketing, business strategy, and the auto repair industry. The conversation explores how AI is changing consumer behavior—from lightning fast website visits focused on trust signals to customers using AI for vehicle self-diagnosis and shop recommendations, with AI

en

48:34

The Aussie Connection: US and Australian Auto Repair...

Remarkable Results Radio Podcast ·

2025/12/19

Thanks to our Partners, Shop Dog Marketing, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded live at AAPEX 2025, this episode brings together leaders from Australia’s Jax Tyres and Auto to show just how closely the Australian automotive aftermarket mirrors the U.S. market. Featuring CEO Steve Grossreider, franchise owner Dan Spiteri, future franchisee Will Attard, and Autoflow’s Chris Cloutier and Craig O’Neill, the conversation underscores shared global

en

33:07

The Level Testing Sales Amplifier: A Tiered System...

Remarkable Results Radio Podcast ·

2025/12/16

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Eric Svedberg breaks down a smarter, more profitable way to price diagnostic work—what he calls the Level Testing Sales Amplifier. At its core, the system tackles a problem most repair shops quietly accept: testing is often a loss leader. When technicians are tied up diagnosing complex issues, shops miss out on parts sales. A-level technicians can earn less than their B-level counterparts doing routine work, and the

en

44:28

The Future of Automotive Services: Diversify or Get...

Remarkable Results Radio Podcast ·

2025/12/09

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Recorded Live at ASTA 2025, we explore the rise of the automotive specialist and why the industry needs a language shift—calling instructors “educators” instead of “trainers” to reflect the complex, continuing education modern technicians require. We also dive into the mobile diagnostics and repair market, discussing strategies for growth, high-complexity work, and the investments needed to compete. Looking ahead, the industry faces a

en

28:26

The Value of Diverse Training at ASTA 2025: From...

Remarkable Results Radio Podcast ·

2025/12/02

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Recorded Live at ASTA 2025, Ryan Ragan, Executive Director of ASTA, discusses the explosive growth of the event, Ragan’s long-term vision, the wildly creative opening-night party, and the industry-wide push to elevate professional language in the automotive field. Episode Highlights Record-Breaking Growth:ASTA 2025 moved to a larger venue and saw a 34–35% increase in registrations, reaching four-digit attendance. Ragan

en

46:45

Building a Foundation to Prevent Employee Turnover...

Remarkable Results Radio Podcast ·

2025/11/28

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Craig Noel, Nicole Bennecoff, and Brad Updegraff share actionable strategies for reducing turnover and creating workplaces where employees genuinely want to stay. Their discussion focuses on hiring for culture, adapting to generational expectations around flexibility, and investing personally in the people who make the business run. Turnover Prevention Starts in the Interview Preventing turnover

en

46:09

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

Remarkable Results Radio Podcast ·

2025/11/25

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Recorded Live at ASTA 2025, Dutch Silverstein delivers a powerful reframing of how the automotive industry can approach customer interaction—shifting from high-pressure sales tactics to a relationship-first model built on the idea that “People hate to be sold, yet they love to buy. Advocates, Not SalespeopleDutch’s relationship-based shop model stands in stark contrast to transactional sales environments. No

en

43:37

Good Debt, Bad Debt: Distinguishing Healthy Leverage...

Remarkable Results Radio Podcast ·

2025/11/21

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode It’s time to dig into real-world strategies for managing debt and strengthening the financial foundation of your auto repair business. Shiju Thomas,Hotchkiss Auto RepairDustin Brown,Brown Auto ExpertsHunt Demarest, CPA,Paar Melis and Associates The first big takeaway: Cash is king.Our panel emphasizes the power of maintaining healthy cash reserves—ideally three to six months of operating

en

311 results

Similar Podcasts

Expres Ráno

Expres FM

詭哭郎嚎

郎祖筠 & FMTaiwan製作團隊

Ron en Erik Podcast

Ron en Erik

Poor Man"s Pinball Podcast

Poor Men Ian and Drew

WeAreChange on Odysee

WeAreChange