PODCAST

healthsystemCIO.com

Anthony Guerra

Comprehensive interviews and panel discussions with health system IT leaders.

technology tech news

All Episodes

35:28

Q&A with Denver Health Enterprise CISO Randall...

healthsystemCIO.com ·

2023/10/23

Randall “Fritz” Frietzsche has been on a mission to protect and serve for a long time. Way back when, it was in traditional law enforcement as a deputy sheriff. Later, as he embraced his technical acumen, it was in cybersecurity. But Frietzsche, Enterprise CISO for Denver Health, attests that all the technical chops in the […] Source: Q&A with Denver Health Enterprise CISO Randall “Fritz” Frietzsche: “Building Relationships & Mastering Communication are Keys to CISO Effectiveness” on

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59:57

Improving Patient Communications as the Cornerstone...

healthsystemCIO.com ·

2023/10/17

All of the excellent clinical care in the world can be quickly forgotten if patients are then subjected to a barrage of excessive, fragmented and/or poorly sequenced communication from your health system. And it's happening around the industry. In a move from famine to feast, many organizations have gone from no digital patient engagement tools to too many, with departments and service lines bombarding those receiving care with uncoordinated robocalls, emails and texts. In this timely webinar, we'll

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28:14

Q&A with Atrium Health Floyd CIO Jeff Buda: Open...

healthsystemCIO.com ·

2023/10/17

The key aspect in being able to lead teams through a major change – or two, in this case – is transparency, according to Jeff Buda, CIO at Atrium Health Floyd. In this interview, he talks about his open-door policy, the benefits of becoming part of a large organization, and why he’s a big proponent of remote work. Source: Q&A with Atrium Health Floyd CIO Jeff Buda: Open Doors, Learning Curves and “Cutting the Cord” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication

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58:50

Developing Optimal Policies & Relationships to Deal...

healthsystemCIO.com ·

2023/10/12

One of the most serious compliance issues CIOs and CISOs deal with are insider privacy breaches. And, not surprisingly, all such breaches are not alike. At a high level, they break down into malicious versus non-malicious, giving IT executives two paths to go down as they address the infraction. Beyond that, the issues can be dealt with in any number of ways, but all of those will see the IT executive working with their peers in privacy, compliance, HR and legal (and, if warranted, outside law

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28:02

Partner Perspective: In Order to Thrive, Health...

healthsystemCIO.com ·

2023/10/10

Faced with shrinking margins in the face of competitive headwinds, health systems must start being more consumer friendly. And one of the main ways to do that, says Verato CEO Clay Ritchey, is leveraging data to better customize outreach, resulting in better service. But that can only be accomplished if health systems are able to form a complete picture of the patient across their internal departments, and that takes sophisticated identity management. However, Ritchey’s vision for such improvements

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41:21

Q&A with Eric Liederman, MD, National Leader,...

healthsystemCIO.com ·

2023/10/09

The more you know about your customer, the better you can serve them. And that definitely goes for health system CISOs trying to serve (and protect) their clinician customers. As Dr. Eric Liederman says, it’s not that hard to lock things down; what’s trickier is putting in place as much protection and risk mitigation as […] Source: Q&A with Eric Liederman, MD, National Leader, Privacy, Security & IT Infrastructure, The Permanente Federation: “Cyber Leaders & Clinicians Must Work Together” on

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37:45

Q&A with WellSpan Health Director of Information...

healthsystemCIO.com ·

2023/10/02

It may be a cliché, but for security leaders, knowledge is definitely power. And that knowledge must come from a number of directions. First off, CISOs and their teams must be ingesting the latest threat intelligence to know what the bad guys are up to, but that information can only be acted upon in a […] Source: Q&A with WellSpan Health Director of Information Security Mike Shrader: “Empathy & Collaboration Go a Long Way” on healthsystemcio.com - healthsystemCIO.com is the sole online-only

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33:34

Q&A with Health-ISAC President Denise Anderson:...

healthsystemCIO.com ·

2023/09/25

Though sharing information with other health systems may not be a priority for leadership teams working through a breach, it is, ironically, one of the most important actions organizations can take for their peers, according to Denise Anderson, President of Health ISAC. That’s because, as she puts it, “one person’s defense will become everyone else’s […] Source: Q&A with Health-ISAC President Denise Anderson: “Sharing Cyber Incidents Makes Us All Stronger” on healthsystemcio.com -

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54:43

Anatomy of a Turnaround: How Getting Back to Basics...

healthsystemCIO.com ·

2023/09/21

Many CIOs today think that unless their name is synonymous with innovation, their resume won't get a second look. Thus, they push initiatives that may not line up with the limited resources at their disposal or what their organizations really need. In this webinar about the value that can be found in focusing on blocking and tackling, long-time CIO Chuck Podesta will present Renown Health's 2-year turnaround from spending 7% of total OPEX on IT to 4%, while increasing employee engagement year over

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33:55

Q&A with URMC CMIO Gregg Nicandri: “We need to give...

healthsystemCIO.com ·

2023/09/21

“Nurses and doctors didn’t go to school to become data entry technicians; and yet, a lot times, that’s what we feel like we’re doing,” said Gregg Nicandri, MD. In this interview, he talks about how URMC is leveraging technology to offload some of the burden, and shares his thoughts on the evolving CMIO role and what it takes to successfully drive change. Source: Q&A with URMC CMIO Gregg Nicandri: “We need to give our caregivers more information.” on healthsystemcio.com - healthsystemCIO.com is the

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23:13

Q&A with Harris Health Chief Cyber & Info Security...

healthsystemCIO.com ·

2023/09/18

The key to being a successful cybersecurity leader is to understand the business and mission, said Jeffrey Vinson, Chief Cyber & Information Security Officer at Harris Health System. “You have to understand what the core outcomes are supposed to be, and make sure you’re moving toward them.” Source: Q&A with Harris Health Chief Cyber & Info Security Officer Jeffrey Vinson: “The only safe day was yesterday.” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to

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54:21

Keys to Getting Your AI Journey Started on the Right...

healthsystemCIO.com ·

2023/09/14

For better or worse, finding success with AI takes more than plugging those projects into existing governance structures. At first, this may not seem the case, as implementation of AI-light projects -- such as RPA, native EHR predictive modeling, or chatbot-powered symptom checkers -- give the impression that today's governance will do the trick. But true AI requires a different approach, one that provides the freedom to innovate without producing another silo that will ultimately hold the

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57:54

Data Rich, but Insight Poor? Exploring Strategies for...

healthsystemCIO.com ·

2023/09/12

Today’s health systems are challenged with doing more with less. Clinician burnout, labor shortages and ongoing inflationary trends are creating urgency for greater insight into what's really going on around resource utilization. To gain such insight and impact challenges such as length of stay and early readmissions, data from many systems beyond the EMR must be brought together to provide visibility and transparency. In this timely webinar, we'll hear from executives about how they’re bringing the

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36:18

Q&A with University of Miami Health System AVP/CISO...

healthsystemCIO.com ·

2023/09/11

What it means to be a good CISO changes over time. In the past, it was all about rolling out some technologies that protected the enterprise. Today, however, that’s just stakes to play. Today, CISO are being defined by how good they are at keeping the business up and running, and how quickly they get […] Source: Q&A with University of Miami Health System AVP/CISO Mauricio Angee: Time to Remediate Must be Lightning Fast on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication

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24:47

Q&A with Providence CIO BJ Moore: “Don’t Try to Catch...

healthsystemCIO.com ·

2023/09/07

In this interview, BJ Moore, CIO and EVP of Real Estate Strategy Operations at Providence, talks about the concerns he has with large-language models (and the hype surrounding it), his team’s 4-year journey to a single instance of Epic, and the assumptions that outsiders often make about healthcare. Source: Q&A with Providence CIO BJ Moore: “Don’t Try to Catch Up on 20 Years.” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and

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35:46

Q&A with American Hospital Association National...

healthsystemCIO.com ·

2023/08/28

For those in IT, saying cybersecurity represents a massive enterprise-level risk is not breaking any news, but it is incumbent on those IT folks to make sure that message is clearly communicated to the business leaders in the C-suite. Conversely, it’s also incumbent on business leaders to demand that their IT counterparts translate IT risk […] Source: Q&A with American Hospital Association National Adviser for Cybersecurity & Risk John Riggi on healthsystemcio.com - healthsystemCIO.com is the sole

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31:22

Partner Perspective: “Savvy CIOs Pick Up on ‘Digital...

healthsystemCIO.com ·

2023/08/21

Sure, outstanding CIOs can give great insights on what it takes to excel in the role, but those who deal with different health system CIOs on a regular basis also come to discern what separates the everyday from the exemplary. One such individual is MangoApps Co-Founder & CTO Vishwa Malhotra, who does just that. Having interacted with a number of CIOs as prospects and customers, he has sharp insights into what it takes to be successful. It starts with appreciating that the role is about not just

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40:53

Q&A with Loma Linda University Health CISO Pat Voon:...

healthsystemCIO.com ·

2023/08/21

Health systems are being asked to do more with less, and the CISO has not been immune from such belt tightening, according to Pat Voon, CISO at Loma Linda University Health. But while the process may be less than pleasant, there is a sensible way to move forward. Voon, who’s been plying his trade for […] Source: Q&A with Loma Linda University Health CISO Pat Voon: “Right Sizing the Right Framework Can Go a Long Way” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication

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55:20

Strategies for Mitigating Insider Threat Risk

healthsystemCIO.com ·

2023/08/17

If you ask most security professionals about the greatest dangers their organizations face, you'll likely hear about those coming from the outside. But compliance professionals would counter that there's plenty on the inside to be concerned about as well. Unfortunately, some organizations have been taking a largely reactive approach to dealing with insider breaches, and seeing suboptimal results in the process. Now, many are finding success with a more proactive, user education-based strategy that

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34:09

Q&A with North Mississippi Health Services CISO Phil...

healthsystemCIO.com ·

2023/08/15

Turning points in life can come when we least expect them. And that’s just what happened to 16-year old high school dropout Phil Alexander when his Dad told him to get off the couch and find a job selling cars at one of the local dealerships. For Alexander, the exercise in persistence led to a […] Source: Q&A with North Mississippi Health Services CISO Phil Alexander: If You’re Struggling to Get Cyber Support, First Look in the Mirror on healthsystemcio.com - healthsystemCIO.com is the sole

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