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healthsystemCIO.com

Comprehensive interviews and panel discussions with health system IT leaders.

technology tech news

All Episodes

Tampa General’s Arnold Says Voice Agent Hitting Right...

healthsystemCIO.com ·

2026/01/12

Tampa General Hospital has implemented an AI-powered voice agent that now answers every incoming call to its health system, addressing a critical access problem that left tens of thousands of patients unable to reach the organization each month. The seven-hospital Florida health system was abandoning approximately 40,000 calls monthly before deploying the digital assistant, named […]Source: Tampa General’s Arnold Says Voice Agent Hitting Right Notes for Overwhelmed Call Center on

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1:02:22

Luminis Health’s Taule Says Identity Remains...

healthsystemCIO.com ·

2026/01/06

Healthcare security leaders must rethink how they approach identity verification in an era where traditional perimeters have dissolved and counterfeit credentials are readily available on the dark web, according to Jason Taule, CISO at Luminis Health, a regional hospital system throughout the Mid-Atlantic. Identity verification has been fundamental to security since ancient civilizations stored valuables […]Source: Luminis Health’s Taule Says Identity Remains Healthcare’s Core Cyber Challenge on

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42:20

Cyber Success Depends on First Understanding, Then...

healthsystemCIO.com ·

2025/12/23

The most successful cybersecurity leaders in healthcare have shifted from acting as gatekeepers to becoming business enablers who help organizations achieve their goals securely. This transformation requires building deep relationships with leadership, understanding operational workflows, and balancing robust security controls with positive user experiences. Randall (Fritz) Frietzsche, Enterprise CISO at Denver Health, has spent nine […]Source: Cyber Success Depends on First Understanding, Then

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57:51

Reflections on the CHIME Fall Forum: Key Takeaways to...

healthsystemCIO.com ·

2025/12/17

The 2025 CHIME Fall Forum, held in early November, brought together hundreds of the top IT executives to share what's working, what isn't, and what might be next in digital health. In this webinar, we'll speak to leaders who attended the form to learn their key takeaways and discover how exposure to so many new and diverse perspectives has either confirmed or changed their strategic thinking about the future.Source: Reflections on the CHIME Fall Forum: Key Takeaways to Decode the Future on

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42:50

Gen AI & LLMs Facilitate Rebuilding Bodies of Data...

healthsystemCIO.com ·

2025/12/15

AI-led policy redesign and a broader definition of return on investment are reshaping how Nirav Shah, MD, Associate CMIO, AI & Innovation, Endeavor Health, approaches digital transformation across the nine-hospital Chicago-area system. Endeavor Health, which operates roughly 300 sites of care and accounts for about one-third of Illinois’ population in its catchment area, built its […]Source: Gen AI & LLMs Facilitate Rebuilding Bodies of Data from Scratch; Says Endeavor Health’s Shah on

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56:32

Strengthening Cyber Resilience with More Accurate IT...

healthsystemCIO.com ·

2025/12/11

As health-system IT ecosystems grow more complex, leaders need a better understanding of which technologies they run, where each sits in its risk life cycle, and how assets map to the clinical and administrative workflows they support. It is with the attainment of this more continuous, end-to-end understanding that organizations can manage risk on an ongoing—not snapshot—basis. This work is essential, as effective business-continuity planning depends on anticipating when operations could be affected

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59:16

Maximizing Value, Minimizing Risk: Operationalizing...

healthsystemCIO.com ·

2025/12/10

The race is on for healthcare organizations to deploy AI agents that increase productivity and cut costs. But with a rapidly evolving market, a wide range of options—from building in-house to buying a vendor solution to partnering with a middleware OEM—and a saturation of similar products, it can be difficult for health systems to cut through the noise. This webinar will help you navigate the agentic AI landscape. We’ll explore the pros and cons of the three main approaches: build, buy, or partner

en-US

33:53

Ochsner Health’s Innovation Chief Says Deeply...

healthsystemCIO.com ·

2025/12/09

At Ochsner Health, AI is moving from experimental project to core clinical capability, and Jason Hill, MD, Innovation Officer, says the physicians and health systems that master it first will gain a decisive advantage in care quality and efficiency. Leading an innovation division inside an $8 billion, 46-hospital integrated delivery network that also operates its […]Source: Ochsner Health’s Innovation Chief Says Deeply Embracing AI Stakes to Play; But Monitoring Drift Essential on

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55:42

Strategies for Running an Efficient, Valued,...

healthsystemCIO.com ·

2025/12/04

Health-system IT executives face relentless user demand while working with constrained budgets and lean staffing. Running a tight ship is essential. That requires disciplined governance, transparent communication and proactive workload management—approaches that increase throughput and prevent stakeholders from overreacting to work still in progress. In this timely webinar, we will speak with leaders who operate at high capacity while keeping teams engaged and customers satisfied.Source: Strategies

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55:36

Exploring IT Optimization Opportunities in the...

healthsystemCIO.com ·

2025/11/18

Healthcare IT executives are deploying technologies such as generative AI to improve front-end patient access, enable ambient clinical documentation, and streamline back-office tasks like claims submission. Yet the mid-revenue cycle often receives less attention. This broad domain—including clinical documentation integrity and physician query management, medical coding and clinical validation, and charge capture and revenue integrity—still relies on entrenched workflows in many organizations. Given

en-US

26:23

Mount Sinai’s Freeman Lays Out Keys for Moving AI...

healthsystemCIO.com ·

2025/11/12

Robbie Freeman, Chief Digital Transformation Officer, Mount Sinai Health System, is steering a consolidated digital-and-AI agenda that aims to simplify experiences for patients, clinicians, and a 48,000-person workforce, while tightening the link between experimentation and enterprise scale. In a wide-ranging discussion, he outlined a governance model that blends top-down priorities with bottom-up discovery, a disciplined […]Source: Mount Sinai’s Freeman Lays Out Keys for Moving AI Initiatives From

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43:44

Cedars-Sinai’s Odeh Says Shifting to Product Mindset...

healthsystemCIO.com ·

2025/11/06

Mouneer Odeh, VP, Chief Data and AI Officer, Cedars-Sinai, is positioning the organization to harness fast-maturing AI while keeping clinical workflow, governance, and scale at the center of decision-making. In a wide-ranging discussion, he traced his path from advanced analytics to enterprise AI, outlined the role of platform vendors versus best-of-breed tools and internal builds, […]Source: Cedars-Sinai’s Odeh Says Shifting to Product Mindset Key to Delivering what Users Need on

en-US

39:11

Providence’s Goswami Prioritizing Spending Time on...

healthsystemCIO.com ·

2025/11/05

Chero Goswami, Chief Information & Digital Officer, Providence, is using front line observation, disciplined governance and renewed business-continuity planning to align technology with clinical reality across the seven-state system. In a recent interview, he outlined an approach that favors standard methods where possible, local flexibility where required, and a culture that treats reliability as a […] Source: Providence’s Goswami Prioritizing Spending Time on the Front Lines & Staying Focused on

en-US

Rady Children’s Peika Says Combining Cloud & Chatbot...

healthsystemCIO.com ·

2025/11/05

Rady Children’s Health is consolidating analytics and AI-enabling services on a governed cloud platform to reduce friction for clinical, operational, and financial users. Caroline Peika, Director, Integration & Analytics, said the program pairs a centralized data environment with a private retrieval-augmented generation chatbot to turn internal documents into reliable answers with citations. The approach aims […] Source: Rady Children’s Peika Says Combining Cloud & Chatbot Can Yield Big Results on

en-US

36:12

Intermountain’s Ranade-Kharkar Lays Out Strategy for...

healthsystemCIO.com ·

2025/11/05

Pallavi Ranade-Kharkar, PhD, Enterprise Director of Research Informatics and Genomics, Intermountain Health, laid out a disciplined approach to AI adoption that balances rising organizational pressure with patient-centered guardrails, emphasizing governance, security, and measurable value for clinicians and consumers. Health systems are under strain to automate, improve access, and lower costs. National spending projections point upward […] Source: Intermountain’s Ranade-Kharkar Lays Out Strategy

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36:15

Renown’s Podesta Says AI May Alter the Traditional...

healthsystemCIO.com ·

2025/11/05

Chuck Podesta, CIO, Renown Health, is steering his organization toward an interoperability model that leans on AI “orchestration” rather than large, centralized data repositories—while pairing that shift with tougher data governance and a stronger resilience posture. The three-hospital system in Reno, Nev., which includes an 800-bed regional facility, a community hospital, a children’s hospital and […] Source: Renown’s Podesta Says AI May Alter the Traditional Interoperability Paradigm on

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36:33

Inception’s Somai Focused on Letting Innovative Tech...

healthsystemCIO.com ·

2025/11/04

Melek Somai, MD, MPH, VP, Chief Technology & Product Officer, Inception Health – the innovation arm of ThedaCare-Froedtert Health, argues that healthcare’s cost and access pressures cannot be solved by staffing alone; they require technology-led redesign of how care is delivered. In a wide-ranging interview, he described why his organization is putting technology at the […]Source: Inception’s Somai Focused on Letting Innovative Tech Lead, Workflow Follow on healthsystemcio.com - healthsystemCIO.com

en-US

28:54

Baptist’s Case Says CISO Role is About Balancing...

healthsystemCIO.com ·

2025/11/04

James Case, VP/CISO, Baptist Health, frames his program around a single theme: balance. Case seeks to harden the enterprise against modern threats while protecting the speed and reliability clinicians require to deliver care. He argues that the test of any control is whether it reduces material risk without creating unnecessary friction at the bedside, in […] Source: Baptist’s Case Says CISO Role is About Balancing Security Controls & Clinical Workflow Needs on healthsystemcio.com -

en-US

27:45

CommonSpirit’s Hamid Says IT Spending Has to Take...

healthsystemCIO.com ·

2025/11/04

Adnan Hamid, VP/Regional CIO, CommonSpirit Health, says the next phase of “transforming care through innovation” begins with financial realism: health systems must preserve access for communities while confronting persistent cost pressure. In California, he helps support nearly 30 hospitals and more than 600 clinics inside one of the nation’s largest faith-based systems serving many underserved […] Source: CommonSpirit’s Hamid Says IT Spending Has to Take Tight Margins into Account on

en-US

26:51

Mayo’s Halamka Advises Matching Degree of AI Autonomy...

healthsystemCIO.com ·

2025/10/23

Amid an era of exuberance around AI, John Halamka, MD, President, Mayo Clinic Platform, notes that the apparent “suddenness” of its appearance masks a long arc of work. “This is a overnight revolution, 50 years in the making,” he said, noting that today’s breakthroughs rest on decades of progress in compute, storage, and tooling—combined with […]Source: Mayo’s Halamka Advises Matching Degree of AI Autonomy to Workflow Risk Profile on healthsystemcio.com - healthsystemCIO.com is the sole online-only

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1,082 results

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