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PODCAST

Uncle Marv"s IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working

technology entrepreneurship

All Episodes

00:14:59

PIA’s Automation Revolution for MSPs (EP 931)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/12

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Ready to supercharge your MSP help desk? This episode reveals how PIA’s James Allen and team built a trusted, flexible AI platform that scales with your business and delivers security, efficiency, and community wisdom.Why Listen:Discover PIA’s 60+ built-in automations for service desksHear how vendor-agnostic design ensures

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00:14:57

Thread’s AI Voice Revolution (EP 930)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/11

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Discover how Thread is reshaping IT service management with next-gen AI features and hear firsthand business insights that will inspire MSPs to scale smarter and deliver better client outcomes.Matt Linn explains Thread’s new customizable AI voice agent powered by Cartesia.Exclusive scoop: Thread’s service intelligence and memory

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00:25:03

Flash by Cavelo: The Next MSP Tool (EP 929)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/11

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Want to know how leading MSPs gain real visibility and sell modern security? Tune in as Cavelo launches ‘Flash’—the risk assessment tool MSPs have been waiting for! Don’t miss this unfiltered conversation about MSP sales, cybersecurity roadblocks, and Cavelo’s powerful new solutions—straight talk with industry veterans!Learn how the

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00:16:47

Moovila's Project Hub: Templates for Every MSP (EP 928)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/10

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Join Mike Psenka at IT Nation Orlando as he reveals how Moovila enables MSPs to develop efficient workflows, reduce errors, and leverage automation. The episode sheds light on competency ladders, staff optimization, and industry-specific templates for success.Learn why career progressions and entry-level roles are changing.Get the

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00:22:22

MSPs: Ready for CMMC? (EP 927)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/10

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Recorded live at IT Nation Orlando, Uncle Marv sits down with Khanh Tran, CEO of Biorn Cyber Group, to break down what CMMC compliance truly involves for MSPs, from level distinctions to remediation hours and policy controls. The conversation covers the evolving complexity in cybersecurity requirements, why veteran-led organizations

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00:20:08

ThreatLocker is NOT Spyware (EP 926)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/08

Thinking ThreatLocker is spyware? Think again! Uncle Marv breaks down what ThreatLocker really does. Uncle Marv also shares candid stories and lessons for MSPs, from protecting client networks to handling difficult provider transitions and legal compliance. If you’re serious about your MSP reputation and want to stay on the right side of the law, this episode is a must-listen.Understand why ThreatLocker is not spyware and how it actually protects client environments.Learn practical ways to educate

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00:30:53

ASCII Edge Connects Microsoft & MSPs (EP 925)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/05

Uncle Marv closes out day two at the ASCII Cup by sitting down with Jason Jones from Microsoft, sharing proven tips to leverage the latest Microsoft partner program changes and security bundles. The conversation covers everything MSPs need to know about the new Defender and Purview Suites, actionable Copilot deployment, and best practices in using the partner portal and MS Learn for ongoing training. Enjoy authentic stories, practical advice, and a few sports laughs as the show highlights the

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00:20:12

Community at the Core: Ken Patterson (EP 924)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/05

Live from the energetic ASCII Cup in Philadelphia, Uncle Marv and tech community leader Ken Patterson cover what matters most to the IT channel: people, purpose, and progress. They reflect on Alan Weinberger’s legacy, the role of events in bringing MSPs together, and how shifts like COVID, cloud, and now AI continue to re-shape both operations and client expectations. Ken tells the Todyl story, emphasizing GRC and unified security, while also sharing personal advice for MSPs aiming to move from

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00:24:41

Unlocking ASCII Spark Success - Erez Zevulunov (EP 923)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/04

Ready to level up your MSP business? This episode dives deep into the strategies that power rapid growth, smarter product selection, and lasting success—directly from peer group leaders with decades of experience.Discover how MSP peer groups like ASCII Spark can help your business multiply revenue, streamline product decisions, and share real industry best practices. Featuring insights from Erez Zevulunov of MIT Consulting.Explore the evolution of managed services, from cybersecurity to AI, as Erez

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00:14:29

MSP Success with ASCII Peer Groups: David Stinner (EP...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/04

Join Uncle Marv for an enlightening conversation unveiling the rewards and challenges of leading MSP peer groups, shared by US iTek’s David Stinner at ASCII Edge.Learn how ASCII Spark peer groups elevate MSPs through collaboration, sharing success stories, best practices, and practical change, as David Stinner unpacks lessons from his journey.Discover actionable insights for MSP owners—David Stinner reveals how peer groups can accelerate business growth, tackle technical hurdles, and inspire

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00:20:13

Dawn Sizer’s Tips for MSP Growth (EP 921)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/04

In this episode recorded at the ASCII Cup in Philadelphia, Uncle Marv welcomes Dawn Sizer, co-founder and CEO of 3rd Element Consulting, to share her MSP journey rooted in a service-first and security-first philosophy. Dawn describes the evolution of her company from a physical security subsidiary to a leading MSP, emphasizing client flexibility without hidden costs and tackling tough projects like ISP moves with patience and expertise. She highlights exciting developments in AI, including agentic

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00:22:49

How MSPs Can Stay Relevant with AI (EP 920)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/03

Uncle Marv welcomes ASCII CEO Jerry Koutavis for a candid conversation on why vendor-neutral collaboration is the key to thriving in a rapidly evolving MSP landscape. Listeners will learn about ASCII’s 40+ years of industry leadership, how to approach client discussions around AI, and why moving “from VAR to MSP” is only the beginning. The episode includes a preview of ASCII’s AI Collective and provides insights into building trust and optimizing service delivery amidst constant change. Why

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00:24:14

Brotherhood & Business: Josh Liberman (EP 919)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/03

Uncle Marv sits with Josh Liberman live at the ASCII Cup in Philadelphia. Josh reflects on three decades of running Net Sciences and the pivotal decision to go “all in” on managed services. Stories span global travels, challenging transitions, and heartwarming ASCII memories—including an emotional tribute to Alan Weinberger. Don't miss actionable business advice, community-building strategies, and Josh’s signature humor.Why Listen:Learn how and why to transition to a flat-rate MSP modelDiscover the

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00:18:11

The ASCII Effect: Joe Balsarotti (EP 918)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/03

Uncle Marv welcomes Joe Balsarotti, president of Software To Go and longtime ASCII board member. Joe shares a treasure trove of business wisdom from four-plus decades in IT, including how strategic vendor relationships and white-glove service drive MSP success today. Together, they honor the legacy of ASCII founder Alan Weinberger, discuss how referral networks and peer forums fuel growth, and offer advice for newcomers and veterans alike. Discover actionable takeaways, memorable stories, and key

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00:37:39

Live at ASCII Edge: Powered By Rythmz (EP 917)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/11/02

Uncle Marv streams live from the ASCII Edge event in Philadelphia, capturing the energy of the final channel gathering of the year. He’s joined by Steve Copeland from Rythmz, who shares insights on supplying Internet for live events and reflects on his journey from MSP to vendor. The episode pays heartfelt tribute to Alan Weinberger, founder of the ASCII Group, illustrating how his legacy of inclusivity and “community over competition” shaped today’s IT landscape. Guests trade stories of big city

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00:31:36

NSITSP Spotlight: Ryan Redmond of Optrua (EP 916)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/27

I chat with Ryan Redmond, founder of Optrua and a long-time advocate for smarter sales, better systems, and industry progress. Ryan walks us through his background in CRM and ERP, shares why MSPs struggle with sales automation, and explains the challenges facing IT professionals when adopting Microsoft Dynamics and integrating it with existing business tools. We also dig into why process matters more than technology, how co-pilot and AI are changing the game, and what NSITSP is doing to move

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00:43:13

Don’t VPN for Me, Argentina (EP 915)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/23

I share the latest MSP field story—helping a client whose remote staffer in Argentina couldn’t connect via VPN. What starts as a routine setup turns into a wild ride through blocked IPs, throttled Starlink connections, and Argentina’s secret war on VPNs. Hear how Ubiquiti’s VPN options, Microsoft 365 authentication quirks, and a dash of Duo MFA finally kept the user online.We’ll also chat about the latest MSP headlines, including ConnectWise patches, DefensX’s AI-enhanced secure browser, and

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01:07:22

MSP Journey: Kyle Kenyon, The Pro Tech Guy (EP 914)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/16

Uncle Marv welcomes back Kyle Kenyon, “The Pro Tech Guy,” for a lively, no-fluff conversation about cybersecurity, running an MSP, and working smarter — not harder. Kyle opens up about his origins, growing his space, and moving away from “man in the van” operations toward a more structured MSP approach.They dive into key challenges like client education, tool overload, and balancing personal passion projects with business demands. From SonicWall’s mess to the importance of MFA and password

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01:05:32

Man in the Van vs. MSP: 10 Years Later (EP 913)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/16

Uncle Marv hosts a special 10-year reunion with Chad Kempt of Fast Computers to revisit their classic “Man in the Van vs. MSP” debate and explore how the world of solo techs and small MSPs has evolved. They dig into shifting vendor landscapes, realistic service models, and why being lean, documented, and relationship-driven still wins in today’s managed services space.This episode offers hard-won insights into scaling without losing personal touch, crafting an exit-ready business, balancing SLAs,

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00:38:49

Meet the Aggressively Friendly Tara Rummer (EP 912)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/13

Ever wonder how someone leaps from an art history degree to leading automation in the MSP world? In this episode, Tara Rummer, Channel Captain at Immy Bot and Advisor with Immense Networks, sits down to unpack her real journey—facing down imposter syndrome, championing neurodiversity, and finding her “aggressively friendly” groove. From early days building operational processes for an MSP to becoming the face of rapid automation, Tara shares what makes her tick and why authentic conversations matter

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622 results

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