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PODCAST

Veterinary Viewfinder Podcast

Dr. Ernie Ward & Beckie Mossor, RVT

Weekly podcast dedicated to "tackling the toughest topics in veterinary medicine." Hosted by veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mossor. Candid, irreverent, provocative, educational, and occasionally funny conversations about issues that impact the veterinary profession. Non-stop since 2016.

kids & family pets & animals

All Episodes

0:24:38

October is Pet Wellness Month (and Pet Obesity...

Veterinary Viewfinder Podcast ·

2023/09/27

October is National Pet Wellness Month (and don’t forget October 11 is Pet Obesity Awareness Day - More on that in an upcoming podcast). This week, we discuss the importance of focusing on preventive veterinary care and how you can boost your wellness programs and plans. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle the topic of creating and maintaining pet wellness plans and programs. The pair stresses the issue of pet care affordability and how inflation potentially risks making preventive

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0:21:52

Veterinary Giving Tree 2023 - How You Can Help Your...

Veterinary Viewfinder Podcast ·

2023/09/20

It’s time to start thinking about how we can help our veterinary colleagues in need! This week, we discuss the Veterinary Industry Giving Tree, how to nominate a coworker in need, and how to help! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, review Beckie’s amazing non-profit created to help our needy colleagues, the Veterinary Industry Giving Tree (www.veterinarygivingtree.com/). Beckie reviews the origin of the Veterinary Industry Giving Tree, how many veterinary professionals they’ve helped,

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0:23:56

NAVC Hosts First HiVE Conference for Veterinary...

Veterinary Viewfinder Podcast ·

2023/09/13

The first North American Veterinary Community (NAVC) HiVE has arrived! This week, we’re joined by Paige Allen, MS, RVT, a familiar voice to the Viewfinders, to discuss her exciting new collaboration with NAVC to usher in a new era in veterinary technician/nurse conferences. And if you use the code VIEW, you can register for only $15! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, welcome back a dear friend and colleague, Paige Allen, to share news of the first NAVC HiVE to be held October 16-18,

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0:35:18

September is Animal Pain Awareness Month featuring...

Veterinary Viewfinder Podcast ·

2023/09/06

The International Veterinary Academy of Pain Management (IVAPM) has proclaimed September as Animal Pain Awareness Month, and this coincides with human medicine’s Pain Awareness Month. This episode features one of the outstanding veterinary professionals behind this initiative, a familiar voice on the podcast, and our friend, Tasha McNerney, BS, CVT, CVPP, VTS (anesthesia and analgesia). Hosts Dr. Ernie Ward and Beckie Mossor, RVT, discuss the origins of Animal Pain Awareness Month and how Tom

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0:31:16

Does Your Mom’s Dog Get an Employee Discount?...

Veterinary Viewfinder Podcast ·

2023/08/30

Hypothetically speaking, have you ever encountered a veterinary staff member who added their parent’s pets to their personal account? Do those pets receive the same discounts, priorities, or privileges as other staff member’s own pets? What about calling for after-hours assistance on behalf of friends and family? Viewfinders, how far do pet care discounts and benefits extend? Do you have written policies governing these rules? Let’s get into it. Host Dr. Ernie Ward and Beckie Mossor, RVT, share

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0:30:12

AVMA Pledges to Fight Against Expanding Scope of...

Veterinary Viewfinder Podcast ·

2023/08/16

The controversies began before the official opening of the 2023 AVMA Convention in Denver. One debate that resurfaced this year was expanding the scope of practice, review of licensed veterinary technicians’ roles, and their permitted professional duties. Despite having no regulatory or enforcement abilities, the AVMA proclaimed it would pledge “to defend against expanding the scope of practice,” particularly in the role of a proposed midlevel practitioner. Unfortunately, the discussions quickly

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Who Chooses and Pays For Your Veterinary CE?

Veterinary Viewfinder Podcast ·

2023/08/09

Most U.S. veterinary professionals are required to complete continuing education (CE) to maintain their professional licenses. But who chooses those CE opportunities, and who pays for them? How are you paid for time away from the clinic? Who decides when you can take CE? This week we discuss the perils and pitfalls of providing veterinary CE for employees - and the dangers of not. Viewfinders, there’s a lot to discuss! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, share stories from their own

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0:32:39

Solving Vet Med's Lack Of Diversity: A Conversation...

Veterinary Viewfinder Podcast ·

2023/08/02

Veterinary medicine has a diversity and inclusion problem. While an issue that large may not be something most veterinary professionals believe they can solve, Dr. Valerie Marcano is committed to trying. This week hosts Dr. Ernie Ward and Beckie Mossor, RVT, are thrilled to introduce you to one of the founders of Pawsilbilities Vet Med, Dr. Valerie Marcano. Pawsibilities Vet Med is an organization created to provide mentorship to minorities, LBGTQ+, and other marginalized communities in veterinary

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0:27:33

Who Decides What To Buy? Veterinary Team...

Veterinary Viewfinder Podcast ·

2023/07/26

Who would guess that choosing a software subscription or medical equipment could cause division and disharmony within a veterinary practice team? Join Dr. Ernie Ward and Beckie Mossor, RVT, in The Veterinary Viewfinder's latest podcast episode: "Who Decides What To Buy? Veterinary Team Decision-Making For Software and Equipment Purchases." This week our hosts delve into the critical aspect of choosing software and equipment in the veterinary world and discover the thought process behind these

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0:23:24

Who Gets To Go When It's Slow? A Veterinary Practice...

Veterinary Viewfinder Podcast ·

2023/07/19

Who gets to go when it’s slow at your veterinary clinic? This week we tackle a tough topic rarely talked about, yet it happens in a variety of ways. Who gets to leave early can be divisive among your team if you don’t set boundaries and guidelines. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, begin with an overview of this seemingly innocuous issue. They share their own personal experiences, and lessons learned the hard way! This conversation is full of practical advice, and we think it should be

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0:27:08

Do You Have Veterinary Medical Consent? Boarding,...

Veterinary Viewfinder Podcast ·

2023/07/12

What happens when an animal needs emergency care, and you can’t contact the owner? What if you don’t have adequate equipment or medications? Do you tell the owner? What if that animal is under your care or being boarded? What about giving a boarding pet an anti-diarrheal without explicit permission? Viewfinders, this week we’ve got a multitude of ethical dilemmas concerning veterinary medical consent. It’s a good one! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, share stories from the trenches

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0:31:58

How Do You Celebrate Your Veterinary Team

Veterinary Viewfinder Podcast ·

2023/07/05

We talk a lot about the importance of rewarding and recognizing your veterinary team members, but what about celebrating them? This week we discuss the difference between benefits, incentives, and rewards and why all are essential in maintaining a harmonious and healthy workplace environment. Viewfinders, there’s much more to this topic than an “Employee of the Month” certificate! Host Dr. Ernie Ward and Beckie Mossor, RVT, take a deep dive into what it means to celebrate veterinary clinic

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0:23:32

Celebrating PRIDE Month in Veterinary Medicine

Veterinary Viewfinder Podcast ·

2023/06/28

As PRIDE Month comes to a close, we wanted to share our thoughts, experiences, and tips for being a better ally for the veterinary profession’s LBGTQ+ community. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, reveal their experiences and learnings from their own LBGTQ+ advocacy efforts. Dr. Ward shares lessons from his political campaigning, and Beckie reviews how she has grown in her allyship efforts. For more information, check out these excellent resources: BlendVet: www.blend.vet Chapter

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0:30:27

Are You (Accidentally) Talking Bad About Veterinary...

Veterinary Viewfinder Podcast ·

2023/06/21

Have you ever talked smack about another veterinary clinic? Have you ever had a client bad mouth their previous vet? This week we examine how we talk about our veterinary colleagues and how we may be inadvertently “talking trash” about each other. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, explore the intentional and unintentional ways our comments and questions may negatively impact our colleagues. From clients questioning prior care to veterinary professionals publicly dismissing others’

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0:33:29

Micromanagement Mayhem in Veterinary Practice

Veterinary Viewfinder Podcast ·

2023/06/14

Do you have a boss or manager who constantly checks everything you do? Do you feel excessively supervised? Does your boss tell you what task needs to be accomplished and by when… but then watches your every move and frequently criticize your work and processes? If so, you may be micromanaged. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, begin this podcast by defining micromanagement in the veterinary clinic. They discuss a micromanager's typical traits and actions and why some people are more

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0:29:10

What's Up, Doc? Sweetie? Terms of Disrespect or...

Veterinary Viewfinder Podcast ·

2023/06/07

“Sweetie, can you help me?” “Hey, Doc, can you check this out?” “Honey, that’s very kind of you.” Do any of these terms make you feel disrespected? Uncomfortable? It doesn’t matter why; if terms like these make you feel uneasy, you’re entitled to speak up. This week, we discuss inadvertently hurtful words and phrases that veterinary professionals frequently encounter in practice. We also discuss ableist language and how you can become a more sensitive a respectful communicator. Hosts Dr. Ernie

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0:30:56

Handling Veterinary Appointment No-Shows

Veterinary Viewfinder Podcast ·

2023/05/31

Veterinary appointment no-shows can wreak havoc on your schedule, decrease revenue, and lower team morale. This week, we examine strategies for dealing with veterinary clients who fail to show up for their appointments. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle the too-common problem of veterinary appointment no-shows. Dr. Ward shares the history of strategies to deal with no-shows over the past 30 years and why the issue is more critical than ever. Beckie offers several solutions to

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0:26:42

Veterinary Clinic Violence - Shively Animal Hospital...

Veterinary Viewfinder Podcast ·

2023/05/24

Veterinary Clinic Violence - Shively Animal Hospital Fatal Shooting This is another conversation about violence in veterinary clinics that we wish we didn’t have to have. This week we want to discuss some of the lessons veterinary professionals can learn following the fatal shooting of a veterinary team member at the Shively Animal Hospital in Kentucky. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, discuss the growing threat of workplace violence in veterinary clinics and steps to take to prepare

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0:28:01

Veterinary Viewfinder 337 - Swapping Stuff with Other...

Veterinary Viewfinder Podcast ·

2023/05/17

Viewfinders, we've got lots of questions about swapping stuff with other veterinary clinics! Chances are you've asked to borrow or been asked by a neighboring veterinary clinic for medications or supplies you've run out of. How do you charge for them? What happens if you discover your price is significantly different than your competitor's? Do you even send clients to another practice or business to pick up something you're out of? Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle the tough - and

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0:27:24

Stigma about Seniors and Pets: How Can We Encourage...

Veterinary Viewfinder Podcast ·

2023/05/10

We know there are significant health benefits to sharing your home with a pet. So why don’t more older people have a companion animal? This week, we explore the possible stigma and biases faced by seniors who could benefit from pet ownership. Viewfinders, this is a good one! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle a tough topic rarely talked about: the fears, concerns, and even biases faced by older people considering adding a new pet into their home. Many of these perceived risks and

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473 results

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