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PODCAST

Dental Business RX

Dental Business RX

Want a treatment plan for immediate practice growth and better profitability? Want actions you can do right now to raise collections, operate more efficiently, build a reliable team, see more high-quality new patients, and take home a bigger profit? In the Dental Business Rx Podcast, we get right down to business with actionable tips and tools you can start using today. Your host, Jeff Blumberg, will lay out many of the core concepts that MGE: Management Experts" clients have used to create some of

business management

All Episodes

50:49

Ep. 99: The New Patient Management Action Checklist

Dental Business RX ·

2023/08/07

Marketing can be expensive, and the costs only rise over time, so it’s always a good idea to focus on maximizing the results of your marketing as much as possible. That means both having the right strategy for external marketing and streamlining your internal processes. So in this episode, Jeff outlines the step-by-step checklist we give our clients to ensure they are getting the most out of the new patient acquisition and retention efforts. Download the checklist here

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29:37

Ep. 98: The Cycle of Booms & Depressions

Dental Business RX ·

2023/07/31

Does your production go up and down unpredictably from week to week and month to month? It may not actually be as “unpredictable” as you think. There is a specific reason for it! And that’s what Jeff covers this week: why you have big swings in production and how to make it more consistent so you can see steady growth. DDS Success (coupon code RX269) - https://ddssuccess.com The MGE New Patient Workshop - https://www.newpatients.net/ Cycle of Booms & Depressions quote

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25:26

Ep. 97: Six Reasons You’re Not Making Your Production...

Dental Business RX ·

2023/07/24

So you’ve done the math: in order to meet your goal for the month, you need to produce X amount per day. Wouldn’t it be nice if you could just get that production lined up consistently every day and meet your goals like clockwork? That is possible with good planning! And if it’s not happening in your office, the culprit is most likely one (or more) of the six reasons Jeff covers in this week’s episode. Morning Production Meeting - https://mgeonline.com/morning-production-meeting-download Free

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49:19

Ep. 96: Practice Health Check

Dental Business RX ·

2023/07/17

How is your practice really doing from a performance perspective? How “healthy” is your business? Just looking at revenues or going by gut feeling aren’t a good way to measure the true health and performance of your practice! There are five key areas to analyze to get a proper picture of your office, which Jeff covers in this week’s episode. :11 – Growth rate 9:10 – Hygiene and patient retention 19:35 – Case acceptance and collections 23:36 – Staff efficiency 33:35 – Overhead and profitability

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29:45

Ep. 95: The Law of Diminishing Returns

Dental Business RX ·

2023/07/10

Has this ever happened to you? “We saw double the usual number of new patients this month—so why did production barely go up?” Or, “We expanded into more chairs and added a provider—but why didn’t our collections increase commensurately?” Sometimes when you’re trying to grow, you can see diminished returns even if it seems like you’re doing everything right on the surface. There is a specific reason for this as well as a solution, and that’s what Jeff covers in this episode. Free Consultation

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50:52

Ep. 94: Doubling Your New Patients by Using “Social...

Dental Business RX ·

2023/07/03

This week, dental marketing expert Dan Brown joins Jeff to discuss the most important aspect of your marketing: social proof. He describes what it means and how focusing on it has been helping many of our clients double, triple, or even quadruple their new patients without adding a big marketing expense. The MGE New Patient Workshop - https://www.newpatients.net Sample HIPAA release form - https://www.mgeonline.com/sample-hipaa-marketing-release-download Microphone

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48:21

Ep. 93: Top 3 Reasons Your Dental Office isn’t Making...

Dental Business RX ·

2023/06/26

This week we bring in special guest Jeff Santone to discuss the three most common barriers to increasing practice revenues. Jeff speaks from his experience having run two highly successful offices and lecturing to, meeting with, and observing hundreds of doctors from all over the country on a monthly basis as MGE’s New Client Services Executive. :11 – Reason #1: Your case acceptance rate isn’t what you think it is 22:22 – Reason #2: Your fee schedule 40:17 – Reason #3: Not being a real executive

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21:23

Ep. 92: Are You Being Embezzled From? And How to...

Dental Business RX ·

2023/06/19

Embezzlement is a lot more common in dentistry than you may think, and it’s not always easy to see if you don’t know what to look for. So this week, Jeff discusses the signs that you may have an embezzlement problem as wellas some simple things you can do to prevent it from happening to you. Team training video courses - https://ddssuccess.com Cash Reconciliation Report - https://mgeonline.com/cash-reconciliation-report

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35:54

Ep. 91: Is Direct Mail Marketing Dead?

Dental Business RX ·

2023/06/12

For a while, postcards were all the rage in the world of dental marketing. Then we had Google ads, then Facebook ads, then “implant funnels”…all going in a digital direction. So, should you focus purely on digital marketing nowadays, or is it still worth including direct mail in your marketing strategy? That’s what Jeff discusses in this week’s episode, along with some key tips to get good return-on-investment in your marketing. Phone Scripts

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24:07

Ep. 90: Are You Solving the Wrong Things in Your...

Dental Business RX ·

2023/06/05

We all want to improve and do better, so we make changes and implement new ideas…but oftentimes these changes don’t result in actual improvement, or occasionally actually make things worse. So how do you know that you’re solving the right problem? And how do you make sure that you keep the successful things going while making these changes? That’s what Jeff discusses in this week’s episode! Download the New Patient Call Log - https://www.mgeonline.com/np-call-log The MGE New Patient Workshop

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20:11

Ep. 89: The Wrong Approach to Presenting Treatment

Dental Business RX ·

2023/05/29

Recently we’ve found that a surprisingly high number of dentists are making a big mistake in their treatment presentations—and in addition to harming your case acceptance, it can upset patients and lead to future problems. So this week, Jeff talks about this problem and why you may need to change your approach to presenting treatment. The MGE Communication & Sales Seminars - https://mgeonline.com/mge-communication-and-sales-seminars Free Consultation

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40:51

Ep. 88: Four Reasons DSOs May Be in Trouble

Dental Business RX ·

2023/05/22

Over the last few years, there has been a ton of money flowing into corporate dentistry and a lot of talk about DSOs becoming the future of the dental industry. But if you look closely, there are some signs of trouble in paradise recently—and these trends are interesting food for thought for all dentists in private practice. Stats on commercial loans - https://fred.stlouisfed.org/series/DRTSCILM Stats on credit card lending - https://fred.stlouisfed.org/series/DRTSCLCC MGE Communication & Sales

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39:46

Ep 87: Why There’s Never Been a Better Time...

Dental Business RX ·

2023/05/15

In this episode, Jeff covers several eye-opening dental industry statistics that open the door to tremendous opportunity for smart practice owners over the next 5-10 years. This is a fascinating listen for any dentist—but particularly if you’re a growth-minded owner or a considering buying an office in the future, this is a must-listen episode! Dental Industry Statistics - https://mgeonline.com/2023-dental-industry-statistics Practice Acquisition Checklist

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19:21

Ep. 86: The REAL Solution to Cancellations & No-Shows

Dental Business RX ·

2023/05/08

There are a few reasons why patients cancel appointments, but one of them far outstrips all the rest—and no amount of reminders or confirmations or cancellation fees will fix it. So this week, Jeff discusses the real problem behind the majority of cancellations and how to solve it so you can start reclaiming your lost productivity. The MGE Communication & Sales Seminars - https://mgeonline.com/mge-communication-and-sales-seminars/ DDS Success - https://ddssuccess.com/

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31:30

Ep. 85: Building a Great Team Despite Recent Hiring...

Dental Business RX ·

2023/05/01

In this episode, Jeff discusses the current state of the hiring market, what it means for your practice, and four ways you should to adjust so you can fill your positions of need with highly productive new staff. :11 – Recent changes in the labor market and how they affect your practice 12:04 – 4 ways to be more successful at finding and onboarding great staff right now Sample Hiring Ads - https://www.mgeonline.com/sample-hiring-ads-2 Statistics to Track

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38:19

Ep. 84: Staying Profitable as Your Practice Grows

Dental Business RX ·

2023/04/24

The recent inflation and looming economic pressures can’t be ignored as a dental practice owner. While you can’t control the larger economy, there are several important things you CAN control in how you adjust to it. So this week, Jeff covers the important factors you need to be aware of and five keys to evolving with the times so you can stay profitable into the future. :11 – Economic factors you need to be aware of as a business owner 19:13 – Five keys to maintaining profitability going forwards

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38:26

Ep. 83: Scaling Up Your Practice – What’s the First...

Dental Business RX ·

2023/04/17

Want to expand your practice and increase revenue, but aren’t sure where to start? In this episode, Jeff covers a few key metrics for evaluating where you are at currently, what your potential is, and what your next step should be to jumpstart growth. Download the MGE Reactivation Program - https://www.mgeonline.com/mge-reactivation-program The New Patient Workshop - https://www.newpatients.net Fees & Plans Analysis – https://www.mgeonline.com/fees-and-plans

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31:46

Ep 82: Case Acceptance: How to Address Patients’...

Dental Business RX ·

2023/04/10

We’ve all heard it before: “I can’t afford it,” “I need to talk to my wife/husband first,” “Can it wait?” “I have to think about it,” etc. And if you’re not hearing these objections, then ask your treatment coordinator, because they definitely are! So this week, Jeff discusses how to address these objections in a friendly and effective way so you can still help the patient with the best treatment plan for them. The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Team training

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38:45

Ep. 81: Should You Stay in PPO Plans or Get Out Now?

Dental Business RX ·

2023/04/03

Recently, many dentists have been reevaluating their insurance plan participation—and it’s easy to see why with rising costs for you but stagnant fee schedules from insurance companies. Dropping plans can be intimidating, though, especially with the prospect of losing patients during a time of economic uncertainty. So this week, Jeff discusses how to make the right decision for your practice and lays out a step-by-step plan for going out-of-network if that’s what you choose to do. :11 – Evaluating

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30:42

Ep. 80: Hiring Staff with No Prior Dental Experience

Dental Business RX ·

2023/03/27

The hiring market has gotten tighter and tighter in recent years. This means you may be struggling to find good candidates right now—and particularly struggling to find ones that already have dental experience. But how important is that prior experience, really? Is it worth limiting your potential hiring pool? We’re joined by special guest Jeff Santone to discuss how he implemented a very systematic approach to quickly bringing an inexperienced new hire up to and then beyond the performance level of

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