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PODCAST

Command Control Power: Apple Tech Support & Business Talk

Jerry Zigmont, Joe Saponare, Sam Valencia

Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).

technology tech news

All Episodes

48:41

538: Welcome All Pings

Command Control Power: Apple Tech Support & Business... ·

2023/10/24

Topics: -The Andy Esposito story from an ACEs conference event long ago is the gift that keeps on giving. -Jerry gives a shout out to our friends at TidBITS Content Network. -Dave Hamilton of Mac Geek Gab mentioned blazing fast ThunderBolt cables from Leirui. Available on Amazon. -Joe has some personal experience with Nudge and AppleScript automation from macsudo.com. -Joe wants to do some follow up on all the automations within Addigy…when he has time. -Sam made a mistake deploying Nudge and found

en-US

55:34

Best Of CCP - 140: Tom Bridge of Technolutionary.com...

Command Control Power: Apple Tech Support & Business... ·

2023/10/17

Sam Valencia, Jerry Zigmont and Joe Saponare

en-US

47:41

536: The Way Of The Wanderer

Command Control Power: Apple Tech Support & Business... ·

2023/10/10

Topics: -Jerry is back from Europe and shares some of technology encounters. -Manual DNS records bit him when trying to connect to a public network. -Sam shares a tip to use captive.apple.com on a network where the captive portal won’t launch. -Jerry found a good charger for his iPhone 13 Pro. -Apple Maps for walking is fantastic according to Jerry. -The haptic notifications on Apple Watch frightens and confuses Sam. -Finally, Sam gets to talk about his new Apple Watch Ultra 2. -Not to be outdone,

en-US

54:52

535: Part 2 - Interview With Lucas Acosta Founder &...

Command Control Power: Apple Tech Support & Business... ·

2023/10/03

Topics: -This week we continue our conversation with Lucas Acosta of Foojee. -Sam asks Lucas about keeping that drive going. -Interesting thought - the CEO is not allowed any quarterly goals… -Identifying roles & responsibilities are crucial for Entrepreneurial Operating System (EOS) to work, keeping the visionary in check. -Lucas takes us through the level of importance of the integrator. -Burn out is a real thing. And sometimes we deserve a break after all that we put in. -Client referrals are

en-US

58:41

Best Of CCP - 196: Phil Schilmer Calls Apple Support

Command Control Power: Apple Tech Support & Business... ·

2023/09/26

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

53:24

533: Interview With Lucas Acosta Founder & CEO of Foojee

Command Control Power: Apple Tech Support & Business... ·

2023/09/19

Topics: -This week on Command Control Power, we welcome back special guest Lucas Acosta, founder & CEO of Foojee. -We recall the last time we had Lucas on, 5 years ago! -Lucas’ role has changed significantly over the years and he has moved away from the engineering role. -Foojee recently surpassed 1 million dollars in sales and recurring revenue. -The centralize their sales and have engineers in various cities. -Using the Entrepreneurial Operating System (EOS) method, they created an org chart and

en-US

41:23

Best Of CCP - 202: Live With Justin Esgar of ACES...

Command Control Power: Apple Tech Support & Business... ·

2023/09/12

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

01:05:32

531: Interview With Mr. Macintosh of MrMacintosh.com

Command Control Power: Apple Tech Support & Business... ·

2023/09/05

Topics: -This week we welcome the one and only Mr. Macintosh (aka Ryan). -Ryan has been around Apple products since 2010 -His first Mac was a blue & white G3 tower. -During a rough hiring time, he found an all Mac based company that hired him. -His company was then taken over by a Fortune 500 company, which provided him with great opportunities. -We talk about finding helpful forums with detailed solutions to a problem you are researching. Krypted - Charles Edge DerFlounder - Rich Trouton -ChatGPT

en-US

01:19:29

Best Of CCP - 168: Interview With Guillaume Gète -...

Command Control Power: Apple Tech Support & Business... ·

2023/08/29

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

01:22:13

Best Of CCP - 035: Interview with Mike Kingsley,...

Command Control Power: Apple Tech Support & Business... ·

2023/08/22

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

46:57

528: Interview With Shawn Lemon Founder at The...

Command Control Power: Apple Tech Support & Business... ·

2023/08/15

Topics: -This week we welcome Shawn Lemon, founder & CEO of The Digital Organizer. -Shawn was a Creative at the Apple Store for several years. -A dinner guest challenges Shawn to start his new career. -After a great start, he found himself in break/fix land for a while. -Shawn talks about the days of hard drive upgrades and rolling that into digital organization. -He stopped break/fix cold one day. -Migrating to Google Workspace and organizing data is the main focus of his current business model

en-US

43:10

Best Of CCP - 151: "Man, this MSP thing, could really...

Command Control Power: Apple Tech Support & Business... ·

2023/08/08

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

45:56

526: Stay In Your Lane

Command Control Power: Apple Tech Support & Business... ·

2023/08/01

Thank you to our VIP sponsors! Topics: -Jerry talks about a break/fix client that stores Time Machine backups on a Synology. -A discussion ensues about how to charge a client that needs you out of the blue and what your expertise is worth. -We get into changes in the Dropbox API and its behavior. https://help.dropbox.com/installs/macos-support-for-expected-changes -An odd issue really confounds Sam with a SonicWall firewall and Ubiquiti PoE switches. -Joe runs into a snag with

en-US

36:42

260: Live From ACES - "Joe Has Left The Building"

Command Control Power: Apple Tech Support & Business... ·

2023/07/25

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

01:05:48

Best Of CCP - 020: Client Anecdotes & Rates

Command Control Power: Apple Tech Support & Business... ·

2023/07/18

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

49:44

523: Chrome Shaming

Command Control Power: Apple Tech Support & Business... ·

2023/07/11

Topics: -Jerry is annoyed with voice dictation, considering where we are with AI. -Sam wonders why Siri can’t send a message to a group without unlocking his iPhone. -Is privacy the cause of Siri seeming to go backwards in functionality? -Sam discovers an issue with the private MAC address feature of iPadOS and connecting to a captive portal network. https://support.apple.com/en-us/HT211227 -Some confusion ensues when discussing the privacy network features. -Joe wants to mention a few apps from

en-US

38:22

Best Of CCP 257: Interview With Lucas Acosta, CEO of...

Command Control Power: Apple Tech Support & Business... ·

2023/06/27

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

37:36

521: Moose Blows Up!

Command Control Power: Apple Tech Support & Business... ·

2023/06/20

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

30:05

520: My Precious

Command Control Power: Apple Tech Support & Business... ·

2023/06/13

Topics: -Jerry takes issue with the way Joe & Sam covet their calendars. -Each of us either use Calendly or Harmonizely. -We discuss the latest in Apple certifications and listing on the ACN locator. -The two courses and exams are Apple Device Support and Deployment & Management. -All of us are intrigued with Apple Messages for Business. Cost seems to be a barrier for entry. -You can have SMS hosted by a different company than you use for voice.

en-US

35:43

519: Interview With Jason Dettbarn / Founder & CEO of...

Command Control Power: Apple Tech Support & Business... ·

2023/06/06

Topics: -Jason Dettbarn, founder and CEO of Addigy joins us once again. -We dive right into updates on macOS being problematic and how Addigy deals with this issue. -With Apple’s first Rapid Security Response, they did not receive any disclosures to provide details. -Addigy released a new MDM Watchdog to mitigate macOS update issues. -Addigy made their MDM Watchdog available to everyone. -We discuss the tools that are out there that try and guide the users to updates as another

en-US

202 results

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