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PODCAST

Building Better Cultures

Inspiring Change

Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to "Building Better Cultures". We tend to shy away from theory and focus more on really practical advice, great stories and best-practice. About Inspiring Change At Inspiring Change we help our clients to connect their people to their strategies, their change programmes, their purposes and to each other. We do that by focusing on strategic

business management

All Episodes

36:14

26 | Becoming a better storyteller as a leader

Building Better Cultures ·

2019/04/10

Born in County Down, Julie’s career in business started early in life. Her father was a poultry farmer and retailer and, in many ways, that started to shape her views of business from an early age. She studied business in Ulster University before moving to Dublin in the late seventies, a time when things in Northern Ireland were pretty lean but foreign direct investment in the Republic was beginning to build. Since then, she has spent 30 years in the Irish Development Authority and Enterprise

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48:35

25 | Practising Empathetic & Introspective Leadership

Building Better Cultures ·

2019/03/22

A lecturer in his early career, Nick’s first foray into ‘practical communications’ was as a speechwriter for the Governor of Virginia. In 1997 he went on to found Public Words, a consultancy with a mission to improve the world of professional communication in which he has worked with CEOs from most of the Fortune Top 50, a number of Heads of State and a US President or two (he wouldn't tell us who!) I met Nick at the launch of his newest book 'Can you hear me? : How to connect with people in a

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39:40

24 | How to play to your strengths as a leader

Building Better Cultures ·

2019/03/11

Having started her career at Dermot Desmond's NCB stockbrokers, Carmel very quickly moved through the ranks before moving out of research and into PR. Over the next 12 years, she worked her way through the Irish PR scene with stints in Edelman, Text 100 and Keatings. In 2001 she set up her own consultancy - Gemini Consulting. It was then that she met Jonathan Irwin, founder of the Jack and Jill Foundation. The foundation supports families who have children with suffer severe intellectual and

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34:12

23 | How Overcoming Challenges Creates Better Character

Building Better Cultures ·

2019/02/25

By her own admission, Jeni’s career journey has been a meandering one. Following an Arts degree from University College Dublin she completed a Masters in European Studies. Her career started in the voluntary sector before a move into IBEC - Ireland's largest business lobby group - a role "that was a real apprenticeship". It was in that role that she started to think about HR and how businesses can drive success through their people. She held a number of HR positions before joining Openet in 2015

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33:26

22 | How to Navigate Change & Opportunity in...

Building Better Cultures ·

2019/02/11

Helen started her career as a primary school teacher. However, with a class of 43 four-year-old boys, she realized pretty quickly that perhaps that wasn't the career for her! So, she went back to college to study computer science before going on to work in a number of software firms. And it was there that she found HR, "before there were really careers in HR". Helen has now worked in HR for over 20 years with brands including GE, Andal Fujitsu, Dell and Oracle before she joined Google in 2010.

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37:00

21 | Sell Easier with Better Leadership

Building Better Cultures ·

2019/01/23

Over his 30 year career in consumer marketing, Colin worked across a range of sectors from alcohol and tobacco to healthcare and soft drinks. He is a Board member of Bord Bia’s (The Irish Food Board) Consumer Foods Board. For the past 13 years, he has been CEO of Glanbia Consumer Foods, Ireland's largest food producer. The company boasts some of Ireland's best-known food brands including Avonmore and Kilmeaden cheese and sells close to 2.5m items per day. He lives for marketing and sales and is a

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37:15

20 | Situational Leadership can make big Changes

Building Better Cultures ·

2019/01/14

Des has worked in financial services for over 30 years, "both as a banker and leader" as he puts it. Having spent most of his career working in Ireland, his more recent experience is in the UK, as MD of First Trust Bank (AIB's Northern Irish subsidiary) and, more recently, as CEO of Cumberland Building Society in NW England. He is someone that relishes the challenge of change and, in this episode, we spoke to Des at the start of Cumberland's change journey - a journey made somewhat trickier by the

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32:07

19 | Growing and Leading with Confidence as a Leader

Building Better Cultures ·

2018/12/17

Over a 25 year career in PermanentTSB, Ger worked his way from bank teller to the role of HR Director. This was the first time in its 200 year history that the bank appointed an HR Director from a non-HR background. His commercial background allowed him to open doors to parts of the organisation that, previously, HR hadn't felt equipped or confident to approach. And it gave him an understanding of the business that allows the HR team to connect enable and build capability that connects with people

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40:38

18 | The Human Element to Digital Businesses

Building Better Cultures ·

2018/11/29

Between them, Anth and Ollie have over 30 years of experience helping large organisations to create more compelling and human cultures by focusing on internal communications, employee engagement and leadership. They met when both were working for RSA and, in late 2015, founded Intelligent Emotion to help organisations humanize workplaces for the digital age. They fundamentally believe that tapping into people's emotions at work, providing purpose and supporting that with great leaders, increases

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35:42

17 | Shining Light on Issues as A Leader

Building Better Cultures ·

2018/11/19

"Sometimes, your job as a leader is to illuminate corners that people aren’t looking in" Two years ago Jeff, and his wife Mindi, co-founded Caselden Consulting to focus on the people side of the business, something they're both passionate about. Today they work with companies large and small, in Ireland and further afield, to coach leaders and help teams to be the best they can be. Prior to this, Jeff spent 18 years in Amazon where he worked in a number of different divisions before coming to

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33:55

16 | Engaging your Front line Staff in Organisations

Building Better Cultures ·

2018/11/05

Paul has worked in internal communications for over 20 years - by his own admission, "that was back when internal communications was still a new thing". He started his career in Barclays where he worked in a number of roles before continuing his career in the Insurance sector with the Prudential, and in mobile telecoms with T-Mobil / EE. He then returned to financial services with RBS to work for the general insurance business before it was floated on the stock market as Direct Line Insurance.

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27:23

15 | How to Own being an Effective Leader

Building Better Cultures ·

2018/10/19

Sean held a number of positions at Smurfitt Graduate School of business over his 20-year career there. Most recently he was Director of Marketing, a role he held for 11 years until he retired in 2015. Prior to joining Smurfitt he was Director of Marketing at BUPA Ireland where he was involved in its launch in 1996. He also had significant experience in the food sector having served as a GM and Marketing Director in Waterford Foods (now Glanbia). When it comes to leadership, he saw the good, the

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28:53

14 | Change Communications Tips for Organisations

Building Better Cultures ·

2018/09/20

Tom has worked in communications for over 20 years. He started his career in PR working with brands like Microsoft, Intel and Gateway before, in the late 1990s with the advent of the Irish tech boom, turning his attention to tech startups, working in Iona, Marrakech and Cape Clear. In 2005 he joined Microsoft Ireland before moving to HQ in Seattle in 2009. He's worked in a number of roles in PR and CSR and, more recently, in internal communications, where he's played a key role in driving

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32:01

13 | Putting Leadership at the heart of Business

Building Better Cultures ·

2018/08/20

Orlagh has worked in HR and organisational change for more years than she cared to admit to in this week's interview :-). She started her career in Retail and FMCG before moving into Financial Services as Group HRD in RSA. She then returned to Ireland to become Chief People Officer in AIB and, more recently, interim HRD in Virgin Media Ireland. She set up Human Leadership in 2018 to help organisations thrive in the changing world of work by focusing on leadership and the role of human qualities in

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32:21

12 | The Emotion behind storytelling Leaders must learn

Building Better Cultures ·

2018/08/06

15 years ago, around her kitchen table, Alison co-founded The Storytellers with a plan to help organisations communicate their strategy and vision in a more emotionally compelling way. Since then, they've applied their storytelling framework to over 170 multi-nationals across the globe. Alison and her team have seen the power of a great story and, when it's supported by emotionally engaging leaders and continuous reinforcement through real-life stories, the positive impact it can have on business

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32:13

11 | How to Communicate Clearly as a Leader | Mike...

Building Better Cultures ·

2018/07/19

Show Notes: 0.00 – Strong parallels between leadership in sport and business – 50s – A bit about Mike over 20 years – 1.50 – Coaching, winning and Welsh Valleys – 3.05 –A career-changing injury and a move into coaching – 4.05 – A course doesn’t mean you know everything – 4.20 – Vision is fine but alignment and communication is key to success – 6.30 – A focus on what to maintain and what to work on – 6.59 – “I’m going to coach Wales”, declare your intentions to the universe – 9.50 – Looking to your

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32:45

10 | How to make your internal communications more human

Building Better Cultures ·

2018/07/09

Harry has worked with words for many years. He started life as an editor before joining the London-based agency 'The Writer' in response to an advert that called out their mission 'to stop the tyranny of linguistic mediocrity'. Six months ago he became Monzo Bank's writer though, as he says himself, "Everyone here is a writer, I've just got the job title". To find out more about Harry you can view his profile on Linkedin. To have a look at Monzo's tone of voice and to read more about 'active

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33:09

9 | Bias, Gender balance and inclusion in Leadership

Building Better Cultures ·

2018/06/20

Tara has over 25 years of experience in tech marketing, Today, at Skillsoft, the world's largest e-learning company, she has a diverse portfolio including branding, corporate marketing, communications and product marketing. She's also a passionate advocate for diversity and inclusion in the workplace. For more on Tara's experience click here to view her profile on Linkedin. Tara also talked about Google's 'Just not Sorry' plugin for Chrome - there's a bit more on that here. Key Points: * Leaders

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33:40

8 | How can you be an Irresistible Leader?

Building Better Cultures ·

2018/06/08

By his own admission, Pedro's purpose throughout his career- or his 'set of experiences' as he describes them - has been to help people to grow, develop and become the very best that they can be. In his role in AIB, Pedro is responsible for Leadership Development, something he says companies aren't just talking about now, but are actually focused on. Outside of AIB, he is President of the Irish Chapter of the European Mentoring and Coaching Council). Click here for more on Pedro's career and

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32:32

7 | Being Wrong as a leader - it's OK!

Building Better Cultures ·

2018/05/23

Throughout his career, Eric has worked in tech roles both in startups and in large multinationals. He has worked for brands including TomTom, Gilt Groupe and, most recently, Zalando, the German online fashion retailer. In Zalando, Eric, along with his 500-strong tech team, is responsible for tech infrastructure and systems across the business. As someone who started his career with little respect for 'management', Eric is now an advocate of strong, human leadership. Show Notes: 1.25 – Eric

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