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PODCAST

Building Better Cultures

Inspiring Change

Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to "Building Better Cultures". We tend to shy away from theory and focus more on really practical advice, great stories and best-practice. About Inspiring Change At Inspiring Change we help our clients to connect their people to their strategies, their change programmes, their purposes and to each other. We do that by focusing on strategic

business management

All Episodes

44:28

143 | The Power of Connection in Modern Workplaces |...

Building Better Cultures ·

2025/11/13

Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the challenge of disconnection in the workplace with guests Susie Leacy and Kevin Empey. They explore the impact of remote work on employee connection, the role of leadership in fostering a cohesive culture, and the importance of intentional strategies to build relationships among employees. The conversation also touches on the multi-generational workforce and the need for organizations to adapt their

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45:12

142 | Navigating Accountability for Values | Karen...

Building Better Cultures ·

2025/11/06

Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the challenge of accountability for values with guests Karen Jones and Karen Hackett. They explore the importance of articulating and embedding organizational values, the role of managers in fostering a culture of accountability, and the potential pitfalls of weaponizing values in the workplace. The conversation also touches on the significance of onboarding processes and the need for open communication and

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38:27

141 | Mentoring, Peer Learning, and AI: The Future of...

Building Better Cultures ·

2025/10/30

Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the third challenge from the Mind the Gap research report, focusing on the importance of learning and development in organizations. Joined by guests Barbara Carroll and Lisa Melody, they explore the significance of multi-generational workforces, the effectiveness of peer learning, and the critical role of leadership in fostering a culture of continuous learning. The conversation emphasizes the need for

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50:30

140 | Equipping Managers for the Future: Tools for...

Building Better Cultures ·

2025/10/23

Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the challenges faced by mid-management in organizations, drawing insights from the Mind the Gap research report. Guests Katy Lumsden and Neil O'Brien share their experiences and perspectives on the evolving roles of managers and leaders, the importance of culture, and the need for effective communication and training. The conversation highlights the significance of psychological safety, resilience, and

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43:42

139 | The Critical Role Leadership Plays in Shaping...

Building Better Cultures ·

2025/10/16

Episode Summary In this episode of the Building Better Cultures podcast, Scott McInnes engages with Denise Black and Dennis Doolin to explore the critical role of leadership in shaping organisational culture. They discuss insights from the Mind the Gap report, emphasising the importance of intentionality, inclusivity, and the need for leaders to embody the culture they wish to create. The conversation highlights the consequences of neglecting culture, the essential capabilities leaders must

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36:58

138 | Mind The Gap Research: Insights on...

Building Better Cultures ·

2025/10/09

SUMMARY In this episode of the Building Better Cultures podcast, Sadhbh O'Flaherty takes over the mic to interview Scott McInnes about his recent research titled 'Mind the Gap.' The research explores the cultural challenges organisations face today, particularly through the lens of Chief People Officers (CPOs) in Ireland. The conversation delves into the motivations behind the research, key findings, and actionable insights for organisations looking to improve their culture. Key themes include

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01:33

The Power of Story - a Webinar | Inspiring Change and...

Building Better Cultures ·

2025/09/03

🧑‍💻Upcoming Webinar: Transform Your Change Journey Through the Power of Storytelling! This September, join Scott McInnes and Des Moore, CEO of The Cumberland Building Society for a webinar exploring how they successfully used a corporate narrative, co-created with their people, to bring their transformation journey to life in a more human way. What You’ll Discover: 1. Clear understanding of corporate narratives and their role in transformation. 2. Practical storytelling techniques to engage

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38:05

137 | Storytelling, Stakeholders, and Strategy:...

Building Better Cultures ·

2025/06/12

Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Catherine Fallon about the critical role of change communication in organizations undergoing transformation. Catherine shares her extensive experience in employee engagement and change management, emphasizing the importance of building trust and aligning stakeholders during periods of change. The conversation explores effective strategies for communicating change, the role of middle management, the

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37:33

136 | Navigating Organisational Culture Challenges |...

Building Better Cultures ·

2025/06/05

Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Clare Duffield, Assistant Chief Officer for People and Organisational Development at the Police Service of Northern Ireland (PSNI). They discuss the importance of workplace culture, the challenges faced by policing globally, and the insights gained from a cultural audit conducted within PSNI. Clare shares the findings of the audit, highlighting both concerns and strengths within the organisation, and

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36:54

135 | The Evolving Role of Modern Leadership

Building Better Cultures ·

2025/05/29

Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Dara Connolly, CEO of Common Purpose Ireland, about the evolving role of leadership in today's organizations. They discuss the importance of connection, self-awareness, and the need for leaders to adapt in a post-COVID world. Dara shares insights on practical strategies for effective leadership, the significance of mentoring, and the impact of good leadership on society. The conversation emphasizes the

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33:34

134 | Unlocking Potential: Neurodiversity, ESG, and...

Building Better Cultures ·

2025/05/22

Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Lorna McAdoo, head of ESG at Version One, about the importance of organizational culture, the role of ESG in shaping that culture, and strategies for enhancing employee engagement, especially in a post-COVID world. They discuss the significance of listening to employees, integrating ESG into daily operations, and the potential of neurodiversity in the workplace. Lorna emphasizes the need for organizations

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41:55

133 | Empathy: The Missing Ingredient in Leadership |...

Building Better Cultures ·

2025/05/15

Summary In this engaging conversation, the speakers delve into the importance of non-verbal communication in leadership, the journey of a brain hacker, the power of subconscious storytelling, the role of empathy in communication, and the science behind influence through mirroring and rapport. They emphasize that effective leadership requires understanding and harnessing these elements to create a positive organizational culture. In this conversation, the speakers delve into the intricacies of

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31:54

132 | Navigating Middle Management Challenges in...

Building Better Cultures ·

2025/05/08

Summary In this episode, the conversation delves into the intricacies of workplace culture, emphasizing the importance of leadership, purpose, and employee wellbeing. The speakers discuss how culture is shaped by the behaviours tolerated within an organization and the critical role leaders play in modelling desired behaviours. They explore the challenges faced by middle management and the necessity of empowering employees to take charge of their wellbeing. The discussion highlights the need for

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07:01

131 | Leadership, empathy & diversity lessons from...

Building Better Cultures ·

2025/04/02

When 20 senior leaders from 9 countries gathered in the heart of Mumbai, the lessons weren’t found in PowerPoint decks—they were found in the streets, in conversation, and in shared moments of discomfort and growth. In this episode, Scott McInnes reflects on his experience with the Common Purpose Senior Leader Programme, exploring how a city of contrasts challenged his assumptions, highlighted the power of diversity, and deepened his understanding of bias and empathy. A story about leadership that

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39:10

130 | From Employee to Owner: The Business of Coffee...

Building Better Cultures ·

2025/02/13

Episode Summary In this episode of Building Better Cultures, Scott McInnes sits down with Jonathan Reed, CEO of Paddy and Scott’s Coffee, to discuss the company’s incredible transformation over the past three years. Jonathan shares his journey from employee to owner through a management buyout (MBO) and the challenges he faced in reshaping the organisation’s leadership and culture. With a strong focus on communication, trust, and a people-first approach, Jonathan highlights how visibility,

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36:32

129 | The Eight Practices of Credible Leadership |...

Building Better Cultures ·

2025/02/06

EPISODE SUMMARY In this episode of Building Better Cultures, Scott McInnes sits down with Jenni Field, CEO of Redefining Communications, to discuss her new book Nobody Believes You and the critical role of credibility in leadership. They explore the eight interconnected practices that define credible leadership and examine how leaders can navigate post-pandemic organisational challenges with empathy, integrity, and self-awareness. Jenni shares research-backed insights on how leaders can build

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41:53

128 | HubSpot’s Culture Code and Leadership Insights...

Building Better Cultures ·

2025/01/30

Episode Summary: In this episode of the Building Better Cultures podcast, Scott McInnes interviews Eimear Marrinan, VP of People Experience at HubSpot, about how HubSpot has built and maintained a thriving corporate culture. The conversation explores the challenges and opportunities of hybrid work, the role of feedback and transparency, and the importance of intentionality in fostering meaningful employee engagement. Eimear shares practical advice and insights into aligning company values

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36:36

128 | From Words to Action: How Storytelling Unifies,...

Building Better Cultures ·

2025/01/23

EPISODE SUMMARY In this episode, Scott discusses the power of storytelling in organisations with Des Moore and Shelly Hayward from The Cumberland Building Society. They explore the importance of a common narrative during transformation, the co-creation process that engaged employees, and the significance of events like Cumberland Calling in celebrating the organisation's story. The conversation emphasises the need for authenticity, emotional connection, and the ongoing evolution of the narrative as

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40:19

127 | How To Rebuild Organisational Trust: A Cultural...

Building Better Cultures ·

2025/01/16

In this powerful episode, Scott McInnes sits down with Emma Connolly, People and Culture Director at the Confederation of British Industry (CBI), to discuss the organisation's journey through a cultural crisis. Triggered by serious allegations against leadership, the crisis shook the foundation of the organisation, leaving employees and stakeholders grappling with shock and uncertainty. Emma takes us behind the scenes, sharing how the CBI responded, from holding transparent town halls to engaging

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37:52

126 | Building High-Trust Cultures: Leadership...

Building Better Cultures ·

2025/01/09

Episode Summary In this episode of the Building Better Cultures podcast, Scott McInnes welcomes Tim Threipland from FranklinCovey to discuss the critical role of trust in organisational culture and leadership. They explore how trust impacts performance, the effects of the pandemic on work culture, and the importance of intentionality in building high-trust environments. The conversation highlights the need for leaders to extend trust, create psychological safety, and navigate the complexities

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146 results

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