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NARPM Radio

NARPM

Property management radio for NARPM members. Get tuned in!

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54:05

NARPM Radio: Are venture backed firms pushing out the...

NARPM Radio ·

2022/07/13

Doug Brien - Former NFL kicker and CEO of the venture backed firm, Mynd Management, discusses how he took his first company Waypoint Homes public, his take on institutional investors and how it will impact property management and why culture is so important. Doug discusses the advantages of national firms and why the industry still has room for the mom and pop firms.

59:14

The Three Financial Numbers You Should be Looking At

NARPM Radio ·

2022/06/27

Daniel Craig, CEO of Profit Coach, tells you the three financial numbers you should be looking at in your company. Find out what the most common mistakes management companies are making regarding their financials when Pete Neubig, MPM® RMP®, dives deep to get the answers you’re looking for. Do you know what the most efficient way is for you to reduce your direct labor efficiency rate? Daniel was the co-author of the NARPM® Accounting Standards (a NARPM® member only benefit) and in this podcast he

01:06:57

All Things Insurance for Property Managers

NARPM Radio ·

2022/06/15

Pete Neubig, MPM® RMP® interviews Haitham Foty of Benchmark Insurance Group. Learn what type of insurance you need for a management company; the anatomy of a claim process; how to keep your costs down; how to go through the insurance audit; what does your insurance agent actually do for you; the benefits of a master policy; what is additionally insured actually mean and so much more. Pete asks all the questions about insurance that you always wanted answered.

01:05:48

Never Lose a Customer Again: Customer Service vs....

NARPM Radio ·

2022/05/31

Do you know the difference between customer service and customer experience? Do you have challenges between sales and operations? Do you lose clients due to unhappiness? Pete Neubig, MPM® RMP®, interviews Joey Coleman, author of the bestselling book Never Lose a Customer Again. Learn how you can reduce churn and never lose a customer!

50:20

Will More People Start Using Professional Property...

NARPM Radio ·

2022/05/13

Pete Neubig, MPM® RMP®, and Rob Hahn discuss inflation and how it is driving massive amounts of money into the real estate industry. Will the small PM firm survive? Do we need to work with institutional investors to survive? Will more people start using professional property managers? Do we have to think about property management differently? Find out why Rob does not think housing prices have gone up. Rob answers these questions and more. The Price of Tomorrow by Jeff Booth Notorious ROB by

48:22

Leasing Process Saves Property Managers and Prospects...

NARPM Radio ·

2022/04/28

Zach Maurais built one of the first online delivery apps, Favor, sold it to HEB Groceries and is now tackling the challenge of the leasing process through technology with his new company Sunroom. In this podcast Pete Neubig, MPM® RMP®, asks Zach about his experiences raising capital and selling his business and does a deep dive into Sunroom and how the app works within the leasing process saving the property manager time and providing an overall better experience for prospective residents, owner and

53:26

The Best Ways to Increase Profit

NARPM Radio ·

2022/04/14

Pete Neubig, MPM® RMP®, interviews Brad Larson, MPM® RMP®, one of the industry’s thought leaders. Pete and Brad discuss some of the biggest changes and challenges happening to the industry, best ways to increase profit, how Brad implements new ideas, and more. This is a power-packed interview you don't want to miss.

53:27

Top 5 Ways to Kick Off your New Year (or Anytime!)

NARPM Radio ·

2022/03/25

Pete Neubig, MPM® RMP®, gives his opinion on the hot topic: Should NARPM pay members that present at conferences? Get the top 5 ways to kick off your New Year (or anytime!) when Pete interviews Bob Preston, MPM® RMP®, owner of North County Property Group located in San Diego, host of Property Management Brainstorm Podcast and NARPM® Southwest Region RVP.

53:04

Firing Owners and Processes Best Practices

NARPM Radio ·

2022/03/15

Property management is one of the most intensive process driven industries. Listen to Pete Neubig, MPM® RMP®, interview the Process King himself as they discuss the best practices into tackling reviewing your process. Errol Allen with EA Consulting has worked with numerous property management companies reviewing and revamping their processes. Find out what the biggest challenges are, how quickly it can be done, and what are the benefits of reviewing your processes.

49:41

How to Provide A Valuable Service to Owners and...

NARPM Radio ·

2022/02/25

Pete Neubig, MPM® RMP®, interviews one of the hottest NARPM Member Discount Providers, PestShare. Co-founder Tom Clements discusses merging his traditional pest control company, going from a local to national business, and how property managers can provide a valuable service to owners and residents while still making a profit by implementing PestShare.

45:46

Close More Business with These Trade Secrets

NARPM Radio ·

2022/02/14

Pete Neubig, MPM® RMP®, talks with Liz Cleyman, MPM® RMP®, NARPM 2022 President and BDM extraordinaire with Grace Property Management and Blue Sail Property Management. Pete and Liz discuss all things BDM. If you want to learn how to close more business, listen to Liz give up her trade secrets.

53:14

The What and How of Resident Benefits Packages

NARPM Radio ·

2022/01/28

Pete Neubig, MPM® RMP®, discusses resident insurance in his hot topic. Pete Neubig, MPM® RMP®, talks to Andrew Smallwood, VP of Revenue at Second Nature, about resident benefits packages (RBP). Learn what should be in your RBP, what documents you need to modify, and how to implement it. Learn how to get that elusive “triple win” where the investor, the resident, and the property management company all win from this program.

01:04:15

Pete and Gail answering your NARPM questions.

NARPM Radio ·

2022/01/10

Pete Neubig, MPM® RMP®, talks about how COVID was good for our business. Pete interviews NARPM CEO Gail Phillips, CAE. Pete asks questions from members posted on the NARPM Facebook page. Learn what actions NARPM is doing to market better, to help the local chapters, and finally learn what was behind the idea to move the 2020 Broker/Owner Conference & Expo to Hawaii. Gail takes the heat as Pete fires up tough questions.

45:30

NARPM Radio: PMs in Construction

NARPM Radio ·

2021/12/23

In this episode, learn how Chris Tighe started a PM company and then created a profitable construction company. Chris is the co-founder and CEO of Pacific Rim Property Management and manages Elevation Construction Group in Pierce County, Washington. Chris discusses how he transitioned from serving this country for 20+ years in the Navy, then being a police officer to becoming a property management business owner and how he started his construction business from his PM business. If you are interested

50:04

NARPM Radio: Learn the ABCs of ESAs

NARPM Radio ·

2021/12/09

Pete Neubig, MPM® RMP®, talks to John Bradford, MPM® RMP®, founder and CEO of Petscreening.com. In this episode learn about how to implement pet screening, how to make some additional money as a property manager, and how to deal with fraudulent ESAs (Emotional Support Animals) and service animal certificates. Learn how to leverage pet screening to save time, reduce your liability, and add revenue to your business.

47:38

NARPM Radio: Insurance Programs for Property Managers

NARPM Radio ·

2021/12/01

In this episode, Pete Neubig, MPM® RMP®, discusses his hot topic of tracking your KPI’s. Pete talks to NARPM Past-President Eric Wetherington, MPM® RMP®, with Renters Insurance Solutions, about the different types of insurance programs for property managers. Learn how you can provide a win for residents and owners and make a profit using insurance programs.

35:54

Learn How to Get the Most Out of Your Conference...

NARPM Radio ·

2021/11/19

The NARPM National Convention just completed. Host Pete Neubig, MPM RMP, interviews Deb Newell, MPM RMP, owner of Real-Time Consulting and Broker of Real Time Leasing, to discuss getting the most out of your conference experience. Learn implementation strategies and how to overcome the challenges of implementing once you get back to the real world. Learn how to NOT overwhelm your team. This is a must-listen podcast if you ever went under prepared to a conference, mastermind event, NARPM class or

33:42

Tax Considerations for Real Estate Investors and...

NARPM Radio ·

2021/10/22

As a property manager, it’s imperative that we have great representation regarding tax considerations, not only for running our own businesses, but also to provide the best possible advice for our investment property clients. Join NARPM® Affiliate member, Richard Hart, CPA of Hart & Associates, and host Bob Preston, MPM® RMP®, to get the keys on planning to successfully and legally reduce tax liability in order to maximize after-tax income.

29:36

NARPM Radio: Changing the Narrative

NARPM Radio ·

2021/09/28

As a landlord or property manager, do you ever feel like the word “landlord” comes with a negative connotation? The word has been in use for over 1000 years, dating back to an Old English concept, in which tracts of land were owned by a single person who came to be known as a "lord," and those occupying the land became bound and dependent on their lords for protection and, of course, obligated to pay rent for that privilege. Even though our culture has moved well beyond this ancient system, the

42:44

NARPM Radio: 5 Reasons to Take a Vacation

NARPM Radio ·

2021/09/15

As a landlord or property manager, do you ever feel like you just can't have a break from your business? Keeping your eyes on the ball so nothing falls through the cracks can be a never-ending concern: maintenance requests, property viewings, leases to review and sign, tenant move ins, rent collection. Whew, sound familiar? Research shows that many small business owners either don't take vacation, or when they do, it's a "working vacation." Join Kathleen Richards, MPM® RMP®, and gang for an in-depth

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