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NARPM Radio

NARPM

Property management radio for NARPM members. Get tuned in!

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All Episodes

38:56

How to Modernize your PM Firm

NARPM Radio ·

2025/10/15

Oct. 15, 2025Modern property management demands more than experience; it requires evolution. In this episode, host Pete Neubig sits down with Derrick Karimian, CEO/Acting VP of Property Management for Krystal Properties, to explore how property management companies can modernize their operations, tech stack, and vendor relationships. From implementing ticketing systems and CRM workflows to tracking KPIs efficiently and building loyalty through continuous improvement, Derrick shares practical

38:49

Close Like a Killer: How to Train a Sales Team That...

NARPM Radio ·

2025/10/08

Oct. 8, 2025In this episode of the podcast, host Pete Neubig sits down with Jennifer Merritt, COO-Integrator of RentScale, to break down what it really takes to build and train a sales team that closes deals. From compensation models and KPIs to defining your ideal client profile, bridging the gap between sales and operations, and tailoring pitches to different personality types, this conversation is packed with actionable strategies to help property managers turn their sales function into a true

38:52

From SEO to AI Search: How PropertyManagement.com Is...

NARPM Radio ·

2025/10/01

Oct. 1, 2025In this episode, host Pete Neubig sits down with Matt Speer, founder of PropertyManagement.com, to explore how the platform is transforming the way investors connect with property managers. From moving beyond outdated lead-selling models to leveraging AI-driven search and the TrueMatch™ score, Matt shares how trust, data and transparency are reshaping the future of property management.

35:56

AI in Property Management: Trend or Transformation?

NARPM Radio ·

2025/09/24

Sept. 24, 2025In this episode, host Pete Neubig sits down with Alex Karafiloff of Inspection Express to explore how AI-powered 360° inspections are transforming property management. From reducing inspection times and eliminating security deposit disputes to empowering tenants with self-guided inspections and integrating directly with platforms like Rentvine and Rent Manager, AI 360 is helping managers scale smarter. Pete and Alex also dive into the industry's future: where AI and remote teams

37:14

Transitioning from Property Manager to Asset Manager

NARPM Radio ·

2025/09/17

Sept. 17, 2025In this episode, host Pete Neubig talks with Courtney Parks of Allegiance Property Management about her shift from property manager to asset manager. Courtney shares how restructuring her team, leveraging automation, and focusing on client fit transformed her business into a more profitable and sustainable operation.

40:37

Sales Cures All, But People Build the Business:...

NARPM Radio ·

2025/09/10

Sept. 10, 2025Hiring the right people can make or break a property management business. In this episode, host Pete Neubig sits down with Dylan Scroggins of Kalmar Group to break down the essentials of a strong hiring process. From always-be-recruiting strategies to structured interview stages and cultural fit assessments, they share practical steps that help property managers attract top talent, avoid costly misfires and build thriving teams.

38:53

Build a Championship Team with Robert Rowell

NARPM Radio ·

2025/09/03

Sept. 3, 2025Robert Rowell, former President of Basketball Operations for the Golden State Warriors, joins host Pete Neubig to discuss the importance of leadership and communication in your company to build a world-championship organization.

46:56

From Overwhelm to Ownership: Strategies to Make...

NARPM Radio ·

2025/08/27

Aug. 27, 2025In this episode, Preston Walls joins host Pete Neubig to share how property managers can move beyond the day-to-day overwhelm and start building true wealth through ownership. Preston breaks down the systems and strategies that reduce stress, improve team performance and create more profitable, scalable businesses. From rethinking growth beyond just door count to structuring operations for sustainability, this conversation offers practical takeaways for NARPM Members who want to make

47:20

How to Sell Your Property Management Company to the...

NARPM Radio ·

2025/08/20

Aug. 20, 2025In this episode, Grandview Peak Capital founder and principal Eddie Ovey shares exactly what property management business owners should know before selling, from identifying the right buyer to navigating the transition process smoothly. Drawing on his Harvard MBA background and hands-on approach to acquisitions, Eddie reveals what makes a PM company attractive, the key steps in due diligence, and how cultural fit can make or break a deal. Whether you’re considering selling now or in

54:38

Protecting Owners Without Pricing Out Tenants: Derek...

NARPM Radio ·

2025/08/13

Aug. 13, 2025In this episode, host Pete Neubig sits down with Derek Morton, owner and principal broker of Netgain Property Management Services, LLC, to explore how data and empathy reshape property management policies. Derek shares how he's moved away from rigid income and deposit requirements by introducing innovative deposit alternatives that protect owners and tenants. He dives into how real-world financial pressures force the industry to adapt, the potential for truly helpful resident benefit

41:38

Cracking the Code on Short-Term Rentals: Systems,...

NARPM Radio ·

2025/08/06

Aug. 6, 2025 In this episode, host Pete Neubig sits down with Tim Hubbard, founder of Corzly, a short-term rental management company explicitly built for investors. Tim shares how Corzly helps clients maximize returns with dynamic pricing tools, 24/7 virtual teams, and streamlined guest verification systems. They discuss the surprising durability of STR units, the advantages of review-based guest screening, and why innovative revenue management is the key to outperforming in any market. Whether

48:19

From AI to EOS: Tools and Mindsets That Power...

NARPM Radio ·

2025/07/30

July 30, 2025In this value-packed episode, host Pete Neubig talks with Inaas Arabi, MBA, CEO of Block & Associates Realty, about how to scale a property management business the right way. Inaas shares how Block uses tech stacks, AI, and custom-built workflows to reduce work order volume, streamline communication, and enhance operational efficiency. They dive into the importance of building capacity before taking on growth, how international team members can expand PM bandwidth, and the role

53:45

Vision, Accountability, and Health: Scaling with...

NARPM Radio ·

2025/07/23

July 23, 2025In this episode, host Pete Neubig sits down with Peter Hernandez to explore how property management companies can drive real growth through vision alignment, leadership assessments, and systemized accountability. Peter shares how his team uses structured meetings, performance tracking, and business health assessments to reduce churn and increase engagement. They also discuss how focusing on both physical and mental wellness has transformed their culture and retention.

45:18

No Contracts, No Headaches: Scalable Insurance...

NARPM Radio ·

2025/07/16

July 16, 2025In this episode, host Pete Neubig interviews Jeff Doering from Renters Insurance Solutions (RIS), diving into how RIS was built specifically for property managers—offering flexible, contract-free insurance options with streamlined onboarding and full compliance support. Jeff shares how their master policy approach helps clients stabilize premiums even amid rising insurance costs, and how the platform prioritizes ease of use, profitability, and risk mitigation. You’ll also hear Jeff’s

43:35

BDM Success in Property Management: Incentives,...

NARPM Radio ·

2025/07/02

July 2, 2025In this episode, Jake Brooks and host Pete Neubig dive into practical strategies for business development managers (BDMs) in property management. From designing effective incentive plans and maintaining accountability to nurturing client relationships and protecting portfolios, discover how to build lasting success in a competitive market. Whether you’re ramping up or refining your approach, this conversation offers valuable insights to help you grow and retain your business.

49:43

From Collections to Connections: The Rent Recovery...

NARPM Radio ·

2025/06/25

June 25, 2025In this lively and insightful episode, host Pete Neubig chats with father-son duo Robert and Tony Locke, the powerhouses behind Rent Recovery. They share how they built a specialized debt collection business tailored to property managers, revealing what makes their approach uniquely effective in the industry. From the early days of experimentation to scaling up with 42 clients post-Broker/Owner, the Lockes dive into topics like structuring partnerships, staying active after 35+ years

52:04

Balancing Risk and Control: Financial Strategies for...

NARPM Radio ·

2025/06/18

June 18. 2025In this insightful episode, host Pete Neubig sits down with Mohamed Hussein, CEO of Balanced Asset Solutions, to explore essential financial and operational strategies for property managers. They dive deep into preventing overdrafts in owner portfolios, managing large expenses, the risks and rewards of internal controls like positive pay, and practical tips to avoid costly errors. Mohamed shares his unique perspective, blending accounting expertise with real-world sales experience, and

48:14

HOA vs. SFR: Profit Margins, Growth Tactics, and...

NARPM Radio ·

2025/06/11

June 11, 2025In this episode, host Pete Neubig sits down with Peter Greeves, CEO and co-founder of EJF Real Estate Services, to explore the nuances of running a successful HOA management company. Peter shares how his firm grew from a downtown D.C. startup to a major player managing 300 HOAs and over 900 single-family units. They cover the slower adoption curve in the HOA space, strategies for gaining referrals from attorneys and vendors, the role of technology and virtual assistants, and how to

45:27

From Gamification to Growth: Culture-Driven...

NARPM Radio ·

2025/06/04

June 4 2025In this episode, host Pete Neubig sits down with Matthew Whitaker, CEO of Evernest, to explore the driving forces behind one of the fastest-growing property management companies in the U.S. Matthew shares how casting a long-term vision, like Evernest’s ambitious goal to manage 250,000 homes by 2030, guides every business decision. He discusses how EOS (Traction), hiring for culture, and investing in leadership development have shaped their path to scale. From gamifying staff incentives

53:16

Marketing Without Metrics Is a Waste: Building a...

NARPM Radio ·

2025/05/28

May 28, 2025In this episode, host Pete Neubig sits down with marketing strategist Kevin Davidson to unpack the real-world tactics that helped Empire Industries grow through disciplined marketing and sales operations. Kevin shares how he engineered lead tracking systems, built comprehensive reporting tools, and aligned marketing spend with measurable ROI. From defining true lead sources to setting up CRM and accounting integrations, Kevin reveals how data-driven decisions shaped their success. For

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