PODCAST

NARPM Radio

NARPM

Property management radio for NARPM members. Get tuned in!

business careers

All Episodes

44:50

The Sales Steps Behind Adding 100+ Properties a Year

NARPM Radio ·

2026/01/14

Jan. 14, 2026In this episode, host Pete Neubig sits down with Mason Arispe, Business Development Manager at 1st Choice Property Management, to break down the sales system behind the company’s growth from 300 to 525 doors in just three years. While many property management firms are seeing lead quality soften, 1st Choice continues to add 100+ properties per year by relying on a clear, repeatable, value-driven sales process — and Mason walks through exactly what’s working.

38:36

From Property Manager to Sales Leader: Ben Smith on...

NARPM Radio ·

2026/01/07

Jan. 7, 2026In this episode, host Pete Neubig sits down with Ben Smith, founder of BrightReach. Ben breaks down a practical, phased approach to building a high-performing sales department for property management companies. He explains the importance of starting with a clear strategy—defining growth goals, an ideal client profile and a strong value proposition — before implementing scalable systems and processes. Ben also covers hiring the right sales talent, setting clear expectations and KPIs,

37:29

YouTube, AI, and the Future of PM Marketing

NARPM Radio ·

2025/12/17

Dec. 17, 2025In this episode, Pete sits down with Stephen Fox of Upkeep Media to break down what’s actually working in marketing for property managers today - from simple, low-budget YouTube strategies to preparing your company to rank in AI search. Stephen explains how demographics impact search behavior, why consistency beats polish, and what PMs must do now to stay visible over the next 3–5 years.

40:52

Building a Property Management Firm from Scratch:...

NARPM Radio ·

2025/12/10

Dec. 10, 2025In this episode, host Pete Neubig speaks with Nik Boone, founder, broker and owner of Ascend Property Management, about his journey building a successful firm that manages over 1,500 doors. Nik shares how he went from an 18-year-old pre-med student who didn't know how to rent a house to owning a large property management company. The discussion covers the foundational days of his business, including how he converted a single investor into a client who eventually bought 100 houses and

27:28

From High School Duplex to a $30M+ Portfolio

NARPM Radio ·

2025/12/03

Dec. 3, 2025In this episode of the NARPM Radio podcast, host Pete Neubig sits down with real estate investor and developer Andrew Yates, who began his journey at just 18 years old and has since built a $30M+ portfolio spanning 142 multifamily units. Andrew shares how he went from rehabbing his first duplex in high school to flipping foreclosures, mastering the BRRRR method before it had a name, and ultimately developing the 92-unit Liberty Ridge luxury community. He breaks down his path from

36:43

Leading from Afar: Building a Property Management...

NARPM Radio ·

2025/11/19

Nov. 19. 2025In this episode, host Pete Neubig talks with Margo Boughton about what it really means to lead from afar. Margo shares how she built a property management company that thrives without her being on-site every day — from creating systems and empowering her team to building trust and accountability across the organization. Learn how stepping back can actually help your business move forward.

36:35

How to Reduce Stress for Your PM Team

NARPM Radio ·

2025/11/12

Nov. 12, 2025In this episode, host Pete Neubig sits down with Pablo Gonzalez, Chief Evangelist at Vendoroo and host of the "Property Management Frame Breakers" podcast, to discuss one of the biggest challenges in property management—team stress. Pablo shares how Vendoroo’s AI-driven maintenance coordination is transforming one of the most demanding parts of the business by reducing repetitive tasks and improving communication between residents, vendors and owners. Together, Pete and Pablo explore

38:06

Business Lessons Learned from Walmart

NARPM Radio ·

2025/11/05

Nov. 5, 2025In this episode, host Pete Neubig sits down with Brian Clark, owner of ABC Property Management, to explore how lessons from Walmart’s culture and customer strategy can be applied to property management. Brian shares how working at Walmart shaped his leadership approach, emphasizing communication, team structure, and knowing your customer. He also reveals why he recently redefined his ideal client, flipped his business model to focus on single-family properties, and revamped his systems

43:28

Trust Is the New SEO

NARPM Radio ·

2025/10/29

Oct. 29, 2025In this episode, host Pete Neubig sits down with Alex Zweydoff, RMP, and Lacy Hendricks, RMP, from ClearLead Digital to explore why trust has become the ultimate ranking factor in SEO. They unpack how property management companies can strengthen their online visibility without relying on paid ads — by focusing on authority, transparency, and authentic content. From understanding domain scores and AI-driven marketing trends to practical website audits and blog strategies, this

39:05

How to Grow Your PM Business Through Processes

NARPM Radio ·

2025/10/22

Oct. 22, 2025In this episode, host Pete Neubig sits down with Kandise Varvil, co-founder of PM PathBuilders, to talk about how virtual assistants are reshaping the property management industry. Kandise shares her journey from property manager to VA team leader, revealing practical strategies for delegation, communication, and building trust with remote team members that help companies scale more efficiently.

38:56

How to Modernize your PM Firm

NARPM Radio ·

2025/10/15

Oct. 15, 2025Modern property management demands more than experience; it requires evolution. In this episode, host Pete Neubig sits down with Derrick Karimian, CEO/Acting VP of Property Management for Krystal Properties, to explore how property management companies can modernize their operations, tech stack, and vendor relationships. From implementing ticketing systems and CRM workflows to tracking KPIs efficiently and building loyalty through continuous improvement, Derrick shares practical

38:49

Close Like a Killer: How to Train a Sales Team That...

NARPM Radio ·

2025/10/08

Oct. 8, 2025In this episode of the podcast, host Pete Neubig sits down with Jennifer Merritt, COO-Integrator of RentScale, to break down what it really takes to build and train a sales team that closes deals. From compensation models and KPIs to defining your ideal client profile, bridging the gap between sales and operations, and tailoring pitches to different personality types, this conversation is packed with actionable strategies to help property managers turn their sales function into a true

38:52

From SEO to AI Search: How PropertyManagement.com Is...

NARPM Radio ·

2025/10/01

Oct. 1, 2025In this episode, host Pete Neubig sits down with Matt Speer, founder of PropertyManagement.com, to explore how the platform is transforming the way investors connect with property managers. From moving beyond outdated lead-selling models to leveraging AI-driven search and the TrueMatch™ score, Matt shares how trust, data and transparency are reshaping the future of property management.

35:56

AI in Property Management: Trend or Transformation?

NARPM Radio ·

2025/09/24

Sept. 24, 2025In this episode, host Pete Neubig sits down with Alex Karafiloff of Inspection Express to explore how AI-powered 360° inspections are transforming property management. From reducing inspection times and eliminating security deposit disputes to empowering tenants with self-guided inspections and integrating directly with platforms like Rentvine and Rent Manager, AI 360 is helping managers scale smarter. Pete and Alex also dive into the industry's future: where AI and remote teams

37:14

Transitioning from Property Manager to Asset Manager

NARPM Radio ·

2025/09/17

Sept. 17, 2025In this episode, host Pete Neubig talks with Courtney Parks of Allegiance Property Management about her shift from property manager to asset manager. Courtney shares how restructuring her team, leveraging automation, and focusing on client fit transformed her business into a more profitable and sustainable operation.

40:37

Sales Cures All, But People Build the Business:...

NARPM Radio ·

2025/09/10

Sept. 10, 2025Hiring the right people can make or break a property management business. In this episode, host Pete Neubig sits down with Dylan Scroggins of Kalmar Group to break down the essentials of a strong hiring process. From always-be-recruiting strategies to structured interview stages and cultural fit assessments, they share practical steps that help property managers attract top talent, avoid costly misfires and build thriving teams.

38:53

Build a Championship Team with Robert Rowell

NARPM Radio ·

2025/09/03

Sept. 3, 2025Robert Rowell, former President of Basketball Operations for the Golden State Warriors, joins host Pete Neubig to discuss the importance of leadership and communication in your company to build a world-championship organization.

46:56

From Overwhelm to Ownership: Strategies to Make...

NARPM Radio ·

2025/08/27

Aug. 27, 2025In this episode, Preston Walls joins host Pete Neubig to share how property managers can move beyond the day-to-day overwhelm and start building true wealth through ownership. Preston breaks down the systems and strategies that reduce stress, improve team performance and create more profitable, scalable businesses. From rethinking growth beyond just door count to structuring operations for sustainability, this conversation offers practical takeaways for NARPM Members who want to make

47:20

How to Sell Your Property Management Company to the...

NARPM Radio ·

2025/08/20

Aug. 20, 2025In this episode, Grandview Peak Capital founder and principal Eddie Ovey shares exactly what property management business owners should know before selling, from identifying the right buyer to navigating the transition process smoothly. Drawing on his Harvard MBA background and hands-on approach to acquisitions, Eddie reveals what makes a PM company attractive, the key steps in due diligence, and how cultural fit can make or break a deal. Whether you’re considering selling now or in

54:38

Protecting Owners Without Pricing Out Tenants: Derek...

NARPM Radio ·

2025/08/13

Aug. 13, 2025In this episode, host Pete Neubig sits down with Derek Morton, owner and principal broker of Netgain Property Management Services, LLC, to explore how data and empathy reshape property management policies. Derek shares how he's moved away from rigid income and deposit requirements by introducing innovative deposit alternatives that protect owners and tenants. He dives into how real-world financial pressures force the industry to adapt, the potential for truly helpful resident benefit

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