Nobody Told Me That! A Dental Podcast with Teresa Duncan

Today’s podcast is all about starting and creating Podcasts! Teresa welcomes back Kevin Henry to talk about where to start and what is needed to make your Podcast a real business. 17:34 Teresa and Kevin talk about publishing the Podcast, what software do they use and what is the process? 21:40 Teresa recommends “The School of Podcasting” for anyone wanting to start. 22:10 Teresa talks about her challenge and her hold up - Show Notes! What can we learn from her mistake with them? 25:57 Let’s talk

Today’s podcast is all about out of the box marketing and staying on top of the latest knowledge and equipment in an area that has many offices to choose from. Courtney shares some inside secrets on how to get those referrals in a highly competitive environment. Teresa welcomes her good friend, endodontic office manager and fellow small business owner to talk about growth and staying on top of industry standards. 10:08 - Be aware of how competitive the industry is when forming marketing. Consider

Today’s podcast is all about leadership, mindset, and coaching! Teresa welcomes longtime friend and insurance-minded colleague Lynne Leggett to talk about office culture and “team mindset.” They discuss these topics and more: 10:50 - What is the difference between coaching and consulting? 10:50 Lynne likes to view herself as a “dental coach” - what does that mean? 5:24 She likes to view an office as a team this helps to put a positive spin on her consulting work. Employees don’t equal a team 7:15

This episode focuses on software and hardware issues faced by practices. Dayna talks about the most common software issues and why hardware choices are wrecking production across the country. Is paperless really, really possible? This episode is perfect for those who have yet to feel the pain of software snafus - learn how to avoid this! For those of us who have been through it (myself included) it's a good reminder of how to never do it again!  Facebook: Novonee's Facebook page Novonee's

We cover a ton of material this episode: - Patient types - Employee types - Schein Summit and what technology is coming up - How Amazon/Pillpack and Best Buy/senior services could impact healthcare - Dealing with older parents - We do get a little goofy with high school reunion discussions! Links: Best Buy targets healthcare for seniors Amazon to acquire PillPack DiSC personality types Kevin's webinar with Laura Hatch of Front Office Rocks!

Kevin & Teresa talk about how Kevin's hangnail turned into a medical plan exploration. Can the dental industry learn from how medical has handled insurance's impact? Perhaps. The in-house savings plan and confusing carriers aren't specific to dental. We also discuss how there is no perfect answer for management situations and what to do with lifetime employees. The Day After - scary 80s movie Link to the ADA's webinar on the topic Link to AADOM's Fellowship Program

We dig in to this very emotional topic that impacts dentistry. If you haven't had an issue - awesome. But more than likely you have  or know someone who has. Share your stories with us via email as well: teresa@odysseymgmt.com Recommended resources: Kevin's and Natalie Kaweckyj's series about bullying

Have you wondered what to do if you're in a state with a non-covered services law? Do you know your state's status? (LINKS BELOW!) Teresa answers this question along with some tips on talking to your patient about fee differences. The next viewer question is on checking benefits and eligibility. Establish these systems now to minimize future surprises.  Recommended resources: Delta of AZ's policy on non-covered services (PDF) Delta of NJ's state by state listing (PDF) <--useful! AAPD's chart of