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PODCAST

The Full Desk Experience

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field. Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately. In the Industry Spotlight series, Kortney interviews industry experts

business management

All Episodes

51:14

Industry Spotlight | Jen Meyer - SVP and GM at Govig...

The Full Desk Experience ·

2023/01/12

In this episode of The Full Desk Experience's Industry Spotlight, Kortney Harmon talks with Jennifer Meyer, Senior Vice President and General Manager at Govig & Associates. Jen has over 25 years of experience in Executive Search and has led teams to success. Her accolades include being the youngest woman franchise owner at MRI and having the record for most cumulative billings.In this episode, you’ll learn:· The operational and foundational aspects of staffing and recruiting

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42:34

Industry Spotlight | Maurice Fuller - Founder,...

The Full Desk Experience ·

2022/12/15

This inaugural episode features Maurice Fuller, CEO of StaffingTec. In this episode, you'll learn:The importance of having a strong foundation prior to tech implementationFuture staffing and recruiting trends and technologies to keep an eye onTips for getting the most out of your technologies For the future trends flyer talked about in the episode, please click here. Sign up for The Full Desk Experience live episode recordings here.

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46:26

Workshop | Networking is a Compound Effort: Social...

The Full Desk Experience ·

2022/12/08

In this episode, you'll learn:Inbound vs Outbound sales strategies for talent businessesSocial Selling Basics for Talent Sales TeamsThe Foundation: The Profile of a Talent Sales AssociatesThe Audience: Your Network The Interaction: The Approach of a Talent Sales Professional The Message: Content from Staffing and Recruiting Account ExecutivesTo download the Social Selling eBook, please click here.To purchase the book, "Think. Say. Do." by Ron Tite, please visit click here. Sign up for The

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51:29

Workshop | Build Trust and Open Doors: The...

The Full Desk Experience ·

2022/11/22

In this episode, you'll learn:The importance of having a communicated and written new-client sales process for your teamsWhere your teams might be falling short in this processAn immediately actionable multi-channel touch plan strategy your sales team can use to gain new clientsHow technology can come alongside your teams in this processUsing social media in new and unique ways to engage with contactsAsk Me Anything sessionTo download the Multi-Channel Touch Plan Strategy eBook referenced

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41:18

Workshop | Key Accounts Drive 33% of Sales Revenue:...

The Full Desk Experience ·

2022/11/10

Main Topics Why Key Accounts matter for your business and revenue 5 strategies to develop and nurture Key Accounts The common mistakes to avoid with Key Accounts Additional Resources Stats on Key Accounts: https://blog.hubspot.com/sales/key-account-management Sign up for The Full Desk Experience live episode recordings here.

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29:44

Mail Bag: The Importance of the Human Element in...

The Full Desk Experience ·

2022/10/27

In this "Ask Me Anything" only episode, you'll learn:How to stand out to attract the top talentLearning and development tips for your teamEmployee retention in today's marketAvoiding no showsAI, Automations, and the importance of the human element in staffing and recruitingIf you enjoyed this episode, please subscribe and rate! To submit your questions for the next Mail Bag episode, please email us at fulldesk@crelate.com.

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52:52

AI Shouldn’t Be Your Silver Bullet: What Talent...

The Full Desk Experience ·

2022/10/20

Artificial Intelligence for talent businesses is a hot trend right now. But, what is behind this buzzword, and what does it actually mean? In this episode of The Full Desk Experience, Kortney Harmon unpacks AI with Chris Hesson, Manager of Professional Service at Crelate. Listen in to learn about how AI might not be the silver bullet after all.Main Topics:AI vs Automation – the differences between artificial intelligence and automated sequencesHow AI and Automations can augment processes

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51:19

Workshop | Don't Put The Used Mini Vans Up Front -...

The Full Desk Experience ·

2022/10/06

Businesses in the talent industry have been booming the past few years. The Great Resignation meant that finding talent was easy, as many left their jobs before even having anything lined up. This, in turn, made jobs to fill aplenty, and the combination has made for a very busy 24 months. Engaging with passive candidates probably hasn’t been at the forefront of your recruiting team’s minds.In this podcast, you’ll learn:The top 5 reasons your sales team isn’t successful using passive talent

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45:16

Workshop | Nurturing Your Passive Talent Pool for the...

The Full Desk Experience ·

2022/09/22

Do you have the talent in your pipeline today that adds value to your business and clients beyond what they can find themselves? In this episode, Kortney talks about the common mistakes you and your team might be making with passive talent and gives you several recommendations of how to turn that talent into pipeline.3:35 - Passive vs Active Talent11:32 - Going beyond social media to find passive talent14:27 - Top 10 things you're getting wrong when recruiting passive talent27:36 - Ask Me

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46:18

Workshop | Capitalizing on a Shifting Market in the...

The Full Desk Experience ·

2022/09/15

In this episode of The Full Desk Experience, Kortney Harmon speaks with Chriss Hesson, Senior Product Consultant in Crelate’s Professional Services Department about how to proactively switch gears in a shifting market or possible recession. From looking at the metrics to evaluating your solutions, Kortney and Chris give you actionable takeaways to ensure success through a downward market trend. 1:15 – Chris Hesson introduction and background 3:42 – Are we in a recession and what does that

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37:00

Workshop | Quiet Quitting vs Intentional Leadership -...

The Full Desk Experience ·

2022/09/08

Show notes/Timestamped Sections:2:02 - What is quiet quitting?4:25 - The 4 main causes of quiet quitting10:06 - How leaders can address quiet quitting18:07 - Ways to show employee appreciation23:00 - Setting up career paths for your employees28:07 - Ask Me Anything

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32:05

Workshop | Is it training or is it process? The...

The Full Desk Experience ·

2022/09/01

Kortney Harmon highlights how training may not be the root cause of errors or poor performance in your office. By first taking a look at the preferred, written, and outlined processes for your office, you can take a holistic approach to your training program. Episode highlights:5:04 - Setting your team up for success10:00 - Begin your process with the foundational building blocks15:56 - Methodology and technology23:38 - Ask me anythingListen at Spotify, Google Podcasts, Amazon Music,

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1:15

The Full Desk Experience - Teaser

The Full Desk Experience ·

2022/09/01

The Full Desk Experience is a bi-weekly live events series turned podcast hosted by Kortney Harmon, Staffing and Recruiting Industry Principal at Crelate. From strategy to tactics, The Full Desk Experience is your opportunity for live Q&A with a deeply knowledgeable staffing & recruiting consultant, to hear what the most successful firms are getting right, and to walk away with actionable guidance to drive the success of your business.

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153 results

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