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PODCAST

Banking Transformed with Jim Marous

Evergreen Podcasts

Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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All Episodes

50:52

SoLo Funds: The Future of Community Finance

Banking Transformed with Jim Marous ·

2024/04/30

In today's episode of Banking Transformed, we have the privilege of speaking with Rodney Williams, the president and co-founder of SoLo Funds, a groundbreaking community banking platform. Rodney's personal journey and the mission of SoLo Funds are truly inspiring, as they work to empower financial inclusion and provide access to credit for those who have been traditionally underserved by the banking system. Rodney shares his vision for the future of finance and wellness for less represented

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31:16

Unlocking Growth with Seamless Digital Account...

Banking Transformed with Jim Marous ·

2024/04/23

In today's episode of Banking Transformed, we're excited to have Chris Maloof, Go-To-Market President at MeridianLink, a leading provider of cloud-based software solutions for financial institutions. In this episode, we'll be discussing the challenges banks face in their digital transformation journeys and how financial institutions can create seamless, integrated customer experiences across the entire customer lifecycle. Chris also shares how financial institutions of all sizes can harness the full

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52:27

Alkami Unveils Game-Changing Digital Maturity...

Banking Transformed with Jim Marous ·

2024/04/09

In an era where digital transformation is reshaping the financial services landscape, Alkami Technology, Inc. has taken a bold step forward with the launch of their Digital Sales & Service Maturity Model Assessment.This groundbreaking tool empowers banks and credit unions to evaluate their digital maturity and provides actionable insights to navigate their digital journey. Today, we have the pleasure of chatting with Allison Cerra, Chief Marketing Officer at Alkami and Casey Hogarth, Senior

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45:37

How Community Banks Can Win the Business Banking Battle

Banking Transformed with Jim Marous ·

2024/03/26

Today, we're diving deep into the world of business banking on the Banking Transformed Podcast. As the landscape of commercial banking continues to evolve, it's crucial for financial institutions to stay ahead of the curve and adapt to the changing needs and expectations of their business clients.Joining me for this insightful discussion are Jacob Leick, Director of Product Management at Alkami Technology and Mandy Lopez, Lead Product Manager at Alkami. We explore the importance of building strong

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46:03

Generative AI Use Cases and Adoption Patterns in Banking

Banking Transformed with Jim Marous ·

2024/03/19

In today's episode of the Banking Transformed Podcast, we are joined by Daragh Morrissey, the Director of AI at Microsoft Worldwide Financial Services, joining us to discuss the exciting world of generative AI and its potential applications in banking.We delve into various use cases and adoption patterns, including internal organizational applications, enhancing customer experiences, and the development of new product offerings made possible by this new technology. Daragh provides a roadmap for

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51:40

Key Leadership Trends to Embrace NOW

Banking Transformed with Jim Marous ·

2024/03/12

In today's episode of the Banking Transformed podcast, we are revisited by Jacob Morgan, four-time best-selling author and renowned leadership futurist. Jacob has worked with and interviewed hundreds of top business leaders around the globe to uncover the most critical leadership trends shaping the future of work.Jacob shares his groundbreaking research on the top 7 leadership trends for 2024 and how they will impact the banking industry. Jacob reveals actionable strategies to help you and your

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46:40

Demystifying Pricing of Banking Services

Banking Transformed with Jim Marous ·

2024/03/05

I’m thrilled to welcome Melina Palmer to the Banking Transformed podcast. Melina is the CEO of The Brainy Business and author of the new book “The Truth About Pricing: How To Apply Behavioral Economics So Customers Buy.”Understanding customer psychology to optimize pricing strategy is more important than ever. Melina shares her unique perspective on incorporating behavioral economics into banking to create positive outcomes for institutions and account holders alike. We discuss common mistakes

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40:31

Hacking Attention: Mastering Social Selling in Banking

Banking Transformed with Jim Marous ·

2024/02/27

I’m delighted to have Dr. Robin Kiera, financial services marketing expert and author of the new book, Attention Hacking: The Power of Social Media Selling in Insurance and Finance, on the Banking Transformed podcast.Robin discusses how social media isn't just for consumer goods but can be a powerful tool for financial products as well. Robin also shares insights from his book on how to make financial products go viral, the importance of becoming an influencer in your market, and why traditional

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43:18

Unlocking Growth by Tearing Down Data Silos

Banking Transformed with Jim Marous ·

2024/02/22

I'm excited to have Kim Snyder, CEO and Founder of KlariVis, on the Banking Transformed podcast. Kim brings over a decade of financial leadership experience to KlariVis, with a goal to create a leading-edge, easy to use, transformational data analytics solution that enables community financial institutions to compete with the large mega-banks. We discuss how KlariVis compiles data across disparate bank systems into unified dashboards, giving financial institutions actionable insights to drive

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40:53

Building Financial Wellness Strengthens Relationships

Banking Transformed with Jim Marous ·

2024/02/20

I’m thrilled to have Rochelle Gorey, founder and CEO of fintech startup Springfour, and Anuj Vohra, Head of North American Collections at BMO Financial Group on the Banking Transformed podcast. We’ll be exploring BMO’s partnership with Springfour to move beyond transactions and debt collection by linking customers with financial resources. This innovative collaboration aims to show empathy, build loyalty, and strengthen financial health, making banking truly work better for consumers through

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43:32

Decoding the Digital Banking Trends of 2024

Banking Transformed with Jim Marous ·

2024/02/13

Today, we're thrilled to have Michael Abbott, Senior Managing Director – Global Banking Lead at Accenture on the Banking Transformed podcast. On this episode, we explore the top banking trends for 2024, diving into a world where AI, cloud computing, and new regulatory landscapes are redefining the banking industry. We discuss the need for banks to adapt to changing customer expectations and the growing importance of sustainable banking practices. We also highlight the need for speed, emphasizing the

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55:08

Mike Walsh: GenAI Will Unlock the Potential of Human...

Banking Transformed with Jim Marous ·

2024/02/06

I’m thrilled to have global futurist Mike Walsh back on the Banking Transformed podcast. Mike's expertise in AI-powered organizations and his vision for the Fifth Industrial Revolution offers invaluable insights for businesses navigating the rapidly evolving landscape of technology. In this episode, we explore how generative AI is reshaping the future of work, the delicate balance between humans and machines, and the transformative potential of AI as the foundation of modern businesses. The future

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37:03

Beyond Phantom Growth: Building Real Relationships

Banking Transformed with Jim Marous ·

2024/02/01

I'm thrilled to welcome back Gabe Krajicek, CEO of financial solutions provider Kasasa on the Banking Transformed podcast. Gabe joins us to discuss the challenges community institutions must address today and how strategic products and marketing support can drive long-term relationship-based growth. Gabe provides compelling case studies demonstrating Kasasa's impact on community banking. He stresses the importance of distinguishing between real growth and transient gains, offering strategic advice

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42:01

Platform Strategies Fuel Innovation and Growth in...

Banking Transformed with Jim Marous ·

2024/01/30

To stay competitive, banks and credit unions must evaluate the viability of platform strategies that can provide superior customer experiences, tap into network effects, and leverage data and AI for strategic differentiation. Our guest on the Banking Transformed podcast wrote the playbook for winning in the platform economy. Senior Prophet Partner, Ted Moser, explores pragmatic steps banks can take to compete in the platform economy, offering examples of creative platform models used by industry

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42:27

Lessons in Digital Dexterity from Travis Credit Union

Banking Transformed with Jim Marous ·

2024/01/23

I'm excited to have Grant Karsas, VP of Digital Experience at Travis Credit Union, on the Banking Transformed podcast. Grant oversees the member-facing digital channels at Travis CU, one of the largest credit unions in California with nearly $5 billion in assets and more than 245,000 members. Grant shares insights into how Travis CU leverages modern technologies to deepen member relationships through personalized experiences, earning the credit union industry awards for excellence. We also discuss

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44:25

The Increasing Importance of Data Resilience

Banking Transformed with Jim Marous ·

2024/01/18

How prepared is your organization to move forward without fear in the face of ransomware, cyberthreats, ongoing digital transformation, and hybrid cloud adoption? More importantly, if your organization is disrupted, how fast can you recover and move ahead confidently? To navigate these complex waters, we're joined on the Banking Transformed podcast by Rick Vanover is Senior Director of Product Strategy at Veeam. Veeam is at the forefront of providing cutting-edge solutions for data protection and

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38:59

Future of Community Banking with Rebeca Romero Rainey...

Banking Transformed with Jim Marous ·

2024/01/16

We're honored to host Rebeca Romero Rainey, President and CEO of the Independent Community Bankers of America (ICBA) on the Banking Transformed podcast. ICBA serves as the leading voice promoting the interests of over 5,000 community banks which constitute the vast majority of all banks in the country. In this episode, we'll uncover the current dynamics of the community bank ecosystem, confront the challenges these institutions face, and explore the opportunities that lie ahead. We also discuss the

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46:13

Profiles in Leadership | Megan (Caywood) Cooper

Banking Transformed with Jim Marous ·

2024/01/02

I’m so pleased to welcome Megan (Caywood) Cooper, newly appointed Chief Product Officer at ClearBank, to the Banking Transformed podcast. Boasting experience across startups, big banks, and platforms, Megan provides a unique insider lens, having helped disrupt finance firms of all sizes from the inside out. We’ll hear about her professional journey and the difference between fostering innovation at industry stalwarts versus scrappier upstarts. Megan will also share her wisdom around the ongoing

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43:46

Adapting for 2024 Banking Success

Banking Transformed with Jim Marous ·

2023/12/26

I'm excited to welcome Pål Krogdahl, Director of Technology Strategy and Advisory Services at Samlink, to the Banking Transformed podcast. Pål recently co-authored an insightful report titled "Banking Outlook: Navigating the Transformative Trends in Banking," providing an in-depth look at the key forces reshaping the industry. From economic conditions to emerging technologies, competitive dynamics to customer behaviors, this report explores the most pivotal trends on the horizon for 2024. With over

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55:49

Inside Story: Ally & Microsoft Groundbreaking AI...

Banking Transformed with Jim Marous ·

2023/12/19

The launch of Ally’s self-built AI platform Ally.ai in collaboration with Microsoft represents a measured yet trailblazing foray into next-gen technologies for banking. Rather than reacting to hype, Ally has taken a principled approach focused on productivity, security, scalability and an improved customer experience. Ally’s emphasis on co-piloting change also signals the value of strategic partnerships between banks and tech players in steering AI’s responsible adoption, providing a blueprint for

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