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PODCAST

Remarkable Results Radio Podcast

Carm Capriotto, AAP

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers,

leisure automotive

All Episodes

13:19

How to Increase Customer Trust and Sales with...

Remarkable Results Radio Podcast ·

2024/12/23

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. I’d like to give another shoutout to our sponsor, Shop Marketing Pros. They are the only marketing company I recommend, and they handle all of the marketing for my own shop as well. If you’re serious about growth, you need strategies that actually work: better websites, higher Google

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55:31

Transforming Your Repair Shop to Professional Auto...

Remarkable Results Radio Podcast ·

2024/12/20

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class The transition from a traditional repair shop to a professional auto service center requires a commitment to professionalism, continuous education, and a people first approach. Join industry business coaches Cecil Bullard, Vic Tarasik, and Dave Schedin as they break down how to transform your auto repair shop into a professional service center that stands out and delivers exceptional value to your employees and

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22:28

End of 2024 Update: Interest Rates, ERTC, BOI...

Remarkable Results Radio Podcast ·

2024/12/12

Thanks to our partners, NAPA TRACS and PromotiveEnd-of-year chaos is here, and Hunt’s been busy diving into webinars, questions, and updates on some big topics like the BOI report, interest rates, and the infamous Employee Retention Tax Credit (ERTC). In this episode, Hunt breaks down what’s happening, what you need to know, and what you should (or shouldn’t) do before heading into 2024.Here’s What You’ll Learn in This Episode:BOI Report (Beneficial Ownership Information): This rule was meant to

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52:31

Beyond CRM: Using AppFueled to Redefine Customer...

Remarkable Results Radio Podcast ·

2024/12/11

When it comes to keeping your customers loyal and engaged, technology might be the missing piece in your shop’s success. In this episode, we’re joined by Jeremy Glassco, founder of AppFueled, an innovative tool designed to disrupt customer behavior and redefine loyalty in auto repair.You might think AppFueled is just another CRM, but it’s actually so much more. Today, we’ll explore how its features—from branded call centers to custom loyalty programs—are setting new standards for customer

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30:53

King Theoden and Being a Leader [E164] - Diagnosing...

Remarkable Results Radio Podcast ·

2024/12/11

Thanks to our Partner, NAPA Autotech Matt Fanslow draws leadership lessons from King Théoden of Rohan in "The Lord of the Rings: The Two Towers." Matt explores themes of trust, fear, and alliances, paralleling Théoden's journey with the challenges faced by shop owners and leaders in the automotive industry. He emphasizes the importance of trusting the right advisors, seeking support, and fostering collaboration. By reflecting on Théoden’s transformation and battles, Matt provides valuable insights

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46:05

The Cost Of Wanting To Be Right: Finding Balance in...

Remarkable Results Radio Podcast ·

2024/12/10

Thanks to our Partner, NAPA Auto Care"Let’s stop hiding behind "I’m right and you’re wrong." Explore the profound impact of self-awareness on personal and professional development, the art of managing emotions, and the intentionality needed to create meaningful success. Tune in for practical insights and transformative ideas to elevate both your business and personal life. Krystal Zellmer, VP at Klemmer Leadership and Character Development. Krystal's previous episodes HERE Show Notes Watch

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33:38

Litany Against The Fear of Public Speaking [E020] -...

Remarkable Results Radio Podcast ·

2024/12/09

Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing and In-BoundIn this episode - our host, Craig O’Neill and regular guest, fellow toastmaster, and friend of the show, Evan Wisner, dive into the root of the fear of public speaking. Also known as glossophobia - it is a fear that is shared with 76% of all people.Evan speaks on this topic with the heart of a counselor and the mind of an emotional intelligence (EQ) expert. It’s appropriate that this topic follows episode

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16:52

Transitioning from Technician to Shop Owner: Are You...

Remarkable Results Radio Podcast ·

2024/12/09

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

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38:36

Are You Hiring or Just Filling a Position? The Truth...

Remarkable Results Radio Podcast ·

2024/12/06

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's ClassPartnering with a recruiter isn’t just about filling a position—it’s about building a team that drives your business forward. In this episode, Kelly Cavanaugh, VP of Recruiting at Promotive, Brian Burris, Account Manager at Promotive, and Matt Fanslow, Shop Manager and Diagnostician at Riverside Automotive, share expert insights on attracting and retaining top talent in the automotive industry. Gain valuable

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29:46

Preparing for February's Marketing [E129] - The Auto...

Remarkable Results Radio Podcast ·

2024/12/04

Want to make your February marketing a win for your auto repair shop? Join Brian Walker and Caroline LeGrand as they share engaging, practical ideas for February’s marketing—from fun Valentine's Day campaigns that show love to your customers and vehicles, to creative ways to highlight your shop's culture.Get tips on using National Days to boost engagement, from "Doggy Date Night" to “Random Acts of Kindness Week,” and learn how to connect with your local community, honor shop anniversaries, and run

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08:00

Inside AAPEX 2024: The Pico Booth with Matt Fanslow...

Remarkable Results Radio Podcast ·

2024/11/30

Thanks to our Partners, Shop Boss, and 360 PaymentsRecorded Live at AAPEX 2024, Matt Fanslow highlights the PicoScope's features, including its ability to measure a wide range of pressures and its applications in diagnosing noise, Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Show Notes: Watch Full Video Episode PicoScope Features (00:00:15) Noise Vibration Harshness (00:01:31) Using PicoScope for Diagnostics

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30:46

Embracing Modern Equipment and Education [RR 1009]

Remarkable Results Radio Podcast ·

2024/11/22

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management NetworkStay ahead in the aftermarket industry by combining cutting-edge equipment with continuous education. Austin Rexinger, business consultant at Hunter Engineering, highlights the value of upgrading shop equipment and embracing modern technology. Learn how advanced tools like tire changers and alignment machines can boost efficiency, enhance service quality, and keep your shop competitive. Austin Rexinger, Business

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19:46

Branding... like Yellowstone [E161] - Diagnosing the...

Remarkable Results Radio Podcast ·

2024/11/20

Thanks to our Partner, NAPA Autotech Matt Fanslow explores the themes of branding and employee culture, inspired by the TV show "Yellowstone." Matt emphasizes the importance of a culture where team members support each other, continuous skill improvement through training and the significance of mentorship. Show NotesDiscussion on "Yellowstone" (00:01:11)Branding in the Context of the Show (00:03:43)Employee Branding and Culture (00:05:15)Uniforms as Symbols of Value (00:06:34)Importance of Team

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45:54

The Triple Threat: Mastering Three Labor Rates [RR 1008]

Remarkable Results Radio Podcast ·

2024/11/19

Thanks to our Partner, NAPA Auto CareDave Schedin discusses the three core types of labor—preventative maintenance, diagnostics, and repair—and their efficiencies and volume requirements, as well as the critical importance of creating preventative maintenance programs. Learn about the significance of effective customer communication and the value proposition of maintenance services. Dave Schedin, CompuTrek Automotive Management Systems. Dave’s previous episodes HERE Show Notes Watch Full

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13:16

“Finish Line Focus: Top Tactics for Wrapping Up 2024...

Remarkable Results Radio Podcast ·

2024/11/18

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

en

26:51

Orienting Towards Improved Client Relating Capability...

Remarkable Results Radio Podcast ·

2024/11/18

With slower days becoming common, many shops have turned to short-term fixes. Our host Craig O’Neill advocates for a long-term retention strategy that emphasizes relationships.In this episode, Craig breaks things down in three parts. First he explains how he came to embrace the term “Client Relating Capability,” and the influencers who’s lessons helped him solidify his feelings on this point into more easily articulated thoughts and beliefs. Next, he introduces the concepts from an old article from

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13:56

Unveiling At AAPEX 2024: Autel’s New Scan Tool And...

Remarkable Results Radio Podcast ·

2024/11/16

Thanks to our Partners, Shop Boss, and 360 Payments Matt Fanslow discusses Autel's latest innovations at AAPEX 2024, including Autel MaxiSys Ultra S2. The episode underscores the importance of trade shows for networking and discovering new technologies that enhance automotive diagnostics and repair efficiency. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Show Notes: Watch Full Video Episode Thanks to our Partners, Shop

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45:47

Embracing Regret: Learn and Grow From Past Mistakes...

Remarkable Results Radio Podcast ·

2024/11/15

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's ClassThis engaging discussion covers the psychological underpinnings of regret, the importance of having a thought partner, and the value of optimism and activity in combating anxiety. Dr. David Weiman dives into the psychological aspects of regret and decision-making, while Murray Voth shares insights from his coaching experience, highlighting how regret can hinder business progress. Perfect for automotive

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20:01

How Much Should I Pay Myself? [E144] - Business By...

Remarkable Results Radio Podcast ·

2024/11/14

Thanks to our partners, NAPA TRACS, and PromotiveA critical topic for business owners: how much you should pay yourself as an S-corporation owner. This episode clears up common misconceptions around payroll, distributions, and tax savings strategies. Whether you're a small business owner or a shop manager, understanding these financial nuances is crucial for maintaining profitability and compliance.Key Points:- Clarification of the S-corporation owner's dual roles as an employee and business owner,

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44:44

Preparing for January's Marketing [E126] - The Auto...

Remarkable Results Radio Podcast ·

2024/11/13

Ready to kick off the year with a marketing plan that keeps your bays full? Join Brian Walker and Caroline Legrand as they dive into easy, actionable strategies to help auto repair shops plan their marketing month-by-month. From practical ways to align your campaigns with community events to leveraging fun, nationally recognized days, you’ll learn how to make your marketing engaging and impactful.Discover fresh ideas for social media, event hosting, and campaigns that’ll keep your shop top-of-mind

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533 results

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