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PODCAST

TIQUE Talks: The Business Podcast for Travel Advisors

Robin Bradley and Jennifer Jacob

Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other industry leaders. With every episode, our mission is to empower you with information, expand what you

business entrepreneurship

All Episodes

59:43

49. When And How To Work With A DMC with Crothúr Murphy

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/11/14

Discover the power of working with a Destination Management Company (DMC). Crothúr Murphy, Owner and Managing Director of Crafted Ireland, provides insight into the immense value that DMCs bring to the travel industry. Learn the role of a DMC and how they can create unique and personalized experiences for clients. From helicopter rides to private lunches and exclusive access to historical sites, Crafted Ireland goes above and beyond to create extraordinary moments. Crothúr explains the

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48:54

48. What You Should Be Doing Now For Your Long Term...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/11/07

Success in the travel industry is not a one-size-fits-all approach. What drives you may not drive the advisor next to you. It's all about defining what you want out of your business and creating a plan to make it happen. Learn the four steps to take to discover and clarify your long-term business goals, and how to create actionable steps to achieve them. Robin and Jennifer dive into defining your core values, crafting a mission and vision statement, setting SMART goals, tracking key data

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44:26

47. How To Batch Your Tasks & Manage Your Time As A...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/10/31

Time management is a common struggle for entrepreneurs, especially travel advisors. However, it's not impossible to master! In this episode, Robin and Jennifer discuss the steps to better optimize your time, achieve more in your business, and feel more in control of your days. Unfortunately, so many people are conditioned to feel that being “too busy” for their personal life is brag worthy. Both Robin and Jennifer admit to previously being addicted to stress and trying to take on the world

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50:47

46. What Tasks In Your Travel Business To Outsource...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/10/24

As a travel advisor, you may find yourself juggling multiple tasks and responsibilities. It can be overwhelming, which leads to needing some extra help in your business. But what tasks should you outsource first? How can you trust someone with aspects of your business? How do you know if it’s actually the right time to find help? Grace Mcbride, Founder & CEO of Lucia, joins this conversation to answer these questions and more! Grace explains the difference between outsourcing to a

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49:27

45. The Secret Weapon To Grow Your Email List with...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/10/17

Looking for a unique way to grow your email list? Enter quizzes! Unlike traditional lead generators like PDF downloads or how-to guides, a quiz offers a unique value proposition - Instant gratification and a personalized experience for your audience! And the best part? Quizzes have a high conversion rate, with some studies showing rates as high as 55%! Kaytee Fisher, Tique’s resident email marketing guru, joins this conversation to share her thoughts on how quizzes can be an effective way

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57:52

44. What Is A Rep Company & How To Work With Them...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/10/10

In the world of travel, there are many moving parts and players that work together to create unforgettable experiences for clients. One important player in this ecosystem is the representation firm, also known as a rep firm or company. These firms act as a liaison between travel advisors and their clients, and the various suppliers and partners around the world. They help to bridge the gap and ensure that the right connections are made, resulting in seamless and exceptional travel

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52:31

43. How A Copywriter Can Change Your Business with...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/10/03

Copywriting is often underestimated. However, it can have a huge impact on business success! Emily Matras, owner and writer-in-chief of Bon Vivant Copy, joins the show to discuss the importance of copywriting in converting passive audiences into active leads. Learn all about what copywriting is (and what it isn’t), the complex role SEO plays on your website, why consistency matters on ALL platforms, how to improve your sales copy if you’re DIYing it, and much more! As a conversion

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49:45

42. What We'd Do Today If We Started Our Travel...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/09/26

Marketing, client experience, industry events, and more! Jennifer and Robin are continuing their discussion about what they’d do differently if they were starting over with their travel business. In this episode, they cover everything from the inception of your identity all the way through how you can make additional income after establishing yourself and your book of business. Learn the importance of creating a strong brand identity, simplifying website design, utilizing lead generators

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59:39

41. What We'd Do Today If We Started Our Travel...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/09/19

Building a successful travel business is no easy task! In this episode, Jennifer and Robin reflect on their business journey and discuss the things they would have done differently. They cover topics such as choosing a host and consortia, creating a brand that aligns with your goals, and the importance of setting boundaries with clients. Get the scope on the types of brands they would create if they were starting over today. Jennifer envisions her brand as formal, and aims to attract

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46:08

40. Why You Shouldn't Deviate From Your Niche

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/09/12

Imagine this…instead of being a generalist, trying to cater to every traveler's needs, you become a specialist, catering to a specific group of passionate adventurers. Sounds intriguing, right? In this episode, Robin and Jennifer uncover the many reasons why narrowing your focus can bring incredible benefits to your travel advising business. A niche doesn't have to be limited to a specific destination, but can also focus on a particular type of travel or target audience. By focusing on

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46:57

39. How To Know When To Grow Your Team

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/09/05

One of the most common questions we receive is, when is the right time to grow your team. Hiring the right people can have a significant impact on your business, but it's not a decision to be taken lightly! In this episode, Robin and Jen discuss the signs that indicate it's time to hire, why you need to have systems in place BEFORE hiring, the benefits of outsourcing tasks to specialists, and so much more! As the travel industry continues to grow and evolve, it's imperative to hire

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46:15

38. Summer Systems Series: Why We Love ClickUp

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/08/29

In the 3rd and final episode of the Summer Systems Series, Robin and Jen discuss all things ClickUp. This powerful project management platform brings order and structure to departments within your business! Learn how ClickUp can help with organization, as well as streamline processes and improve the overall efficiency of your business. Also get an overview of the many features ClickUp has to offer, such as task management, communication and collaboration, customizable workflows, and

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53:44

37. Summer Systems Series: Why We Love Flodesk with...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/08/22

Looking to boost your email marketing game? Learn how Flowdesk can enhance your sales conversions and create impactful email campaigns with ease. Say goodbye to complicated design tools and hello to Flodesk’s drag and drop editor! Kaytee Fisher, Tique’s resident email marketing guru, joins this conversation to share why Flowdesk is the travel advisors dream email marketing platform. Its user-friendly interface, powerful automation capabilities, and personalized campaigns make it the ideal

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47:50

36. Summer Systems Series: Why We Love TravelJoy with...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/08/15

In today's world, it's essential for travel advisors to use modern systems and software to streamline their workflow and enhance their client experience. TravelJoy offers a comprehensive platform designed to do just that! Ashlyn Puckett, Tique’s client experience expert, is here to discuss the incredible benefits of TraveJoy for travel advisors, including customizable and visually appealing proposals, streamlined workflow and centralization of client management, features to protect your

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54:52

35. Successfully Create A VIP Experience For Your...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/08/08

As travel advisors, we understand the importance of personalized service and attention to detail in creating extraordinary travel experiences for our clients. Ashlyn Puckett, the amazing community manager for TiqueHQ, joins this conversation to discuss the secrets of VIPing your clients through hotels, exploring how to communicate special occasions effectively, coordinate seamless transportation, and leverage your industry connections for exclusive access.Also learn why advocating for

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51:25

34. Why Client Rejection Is Necessary For Growth

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/08/01

Don't let rejection get you down! Failing doesn't mean you're not good enough, but rather an opportunity for growth and improvement. This conversation discusses the emotional impact and transformative power of failing with clients, specifically during the sales process. Learn how adopting a growth mindset, staying curious, and being self-aware, will allow you to navigate rejection more effectively and use it as a stepping stone towards success. Also learn about the different points of

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52:47

33. How To Overcome Any Sales Objection

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/07/25

Episode 32 was all about how to articulate your value as a travel advisor. This week, Robin and Jen take the discussion a bit further and discuss how to overcome sales objections with confidence. Travel advisors often face objections from prospective clients that can make them hesitate or even halt the progress of a sale. However, instead of viewing objections as obstacles, think of them as opportunities to showcase your value and expertise. This episode reviews common objections and

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51:22

32. Why You're Not Landing The Right Clients

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/07/18

Are you struggling to attract the right clients to your travel business? Don’t miss this episode! It's no secret that Tique is big on brand identity and creating boundaries within the client experience. One area where branding and boundaries intersect is in brand messaging and storytelling. In this conversation, Robin and Jen discuss the significance of brand messaging, how to identify your target audience, and the power of a compelling brand story. Learn how you can attract the right

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52:26

31. How To Articulate What You Do As A Modern-Day...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/07/11

“Travel agents still exist?” - There’s no doubt, we've all been asked this question. Honestly, it can feel impossible to summarize everything that a travel advisor does in the few seconds that we have to respond to that question. The role of an advisor has evolved significantly in recent years. Many people now believe they can plan and book their own trips using the internet and online reviews. However, travel advisors offer much more than just booking services. They provide personalized

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51:14

30. The Impact Of AI On Travel Advisors: Embrace Or...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2023/07/04

Like any new technology, artificial intelligence (AI) has come onto the scene and caused quite a bit of uproar. You may already be familiar with Chat GPT, but now there are also travel focused AI platforms that can help individuals plan their own itineraries. There’s no doubt about it, AI is reshaping the travel industry! Grace McBride, founder of Lucia, joins the show to discuss the role of AI, as well as her thoughts on it actually changing the roles of travel advisors. Should we fear

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