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PODCAST

Uncle Marv"s IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working

technology entrepreneurship

All Episodes

00:23:42

NSITSP Spotlight: Diana Giles, Skyline IT (EP 911)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/10

This episode explores why professionalism, certification, and ethics matter more than ever in the IT sector. Diana Giles talks about her rise as a recognized industry leader, the transition from side hustle to full-time business, and the benefits of clear communication for IT consultants. Hear insights from Diana’s teaching career and community involvement!Diana also demystifies the need for certifications and the impact of evolving industry standards, all while reaffirming the importance of

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00:49:51

Synology Reverses Drive Policy (EP 910)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/09

This episode opens with a bombshell: Synology finally reversed its drive compatibility policy for NAS units, allowing IT pros and businesses to use third-party drives again—a move that’s sent shockwaves through online forums and social media. I discuss the implications for MSPs and what it means for client storage setups. Next, DattoCon coverage reveals Kaseya’s acquisition of Inky, integrating cutting-edge AI email security into its MSP platform. I share community feedback, weigh pros and cons, and

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00:22:12

Ambulance Chasing Goes Cyber (EP 909)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/06

Hear from Bradley Gross, one of the tech industry’s top attorneys and founder of Bradley Gross, PA. With over 20 years representing MSPs, Brad shares what every IT pro must know as lawsuits skyrocket around ransomware events. The conversation covers the specifics of contract language, rising legal standards, and how vendor agreements now shape your liabilities. Listeners also get actionable resources, advice on insurance policies to review, and Marv and Brad’s take on setting real-world client

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01:05:08

Ubiquiti - The MSP Game Changer (EP 908)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/02

Join Uncle Marv and veteran MSP Tom Wyant as they dive deep into the Ubiquiti ecosystem for IT professionals. Discover real-world tips for replacing SonicWall and Cisco hardware, advanced UniFi management, and transitioning to cost-effective network hardware for MSPs. Whether you’re an Ingenious, Synology, or Cisco fan, get candid pros and cons plus actionable advice designed for IT business owners.Actionable TakeawaysConsider Ubiquiti for new deployments and client upgrades: it offers robust

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00:45:42

MSP Spotlight: Tech Brews LLC (EP 907)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/10/01

This episode explores the journey of Kevin Dutkiewicz launching Tech Brews, his approach to serving underserved small businesses, the struggles with business administration, and the philosophy of running a modern MSP without the typical minimums. Uncle Marv and Kevin debate the realities of break-fix models, Trunk Slammer myths, and community-driven solutions. Listeners gain insight into tech stacks, vendor management, legacy client support, and why being active in groups like MSP Geek is vital for

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00:34:09

The Future of AI in IT Services (EP 906)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/30

Uncle Marv sits down again with Jermaine Clark, Sherweb’s Senior Manager of AI Readiness, for a lively discussion about how managed service providers can drive real business results with AI. Jermaine walks through Sherweb’s robust AI initiatives, including training, certification, and hands-on guides for automating onboarding, ticketing, and customer service. The episode covers practical frameworks for integrating AI based on MSP business models, current trends in tech adoption, and strategies to

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00:33:04

AI Readiness for MSPs: Jermaine Clark (EP 905)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/26

Jermaine Clark of Sherweb sits down with Uncle Marv to discuss what AI readiness means for MSPs, sharing practical advice, personal stories, and vendor insights. The conversation tackles how the rapid adoption of AI has shifted the balance between MSP expertise and client knowledge, emphasizing the need for a security-first approach and regular data governance. Jermaine recounts his journey from saving sea turtles to leading Sherweb’s AI initiatives, offering humorous and relatable anecdotes from

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00:40:15

Kimmel & Free Speech in Tech (EP 904)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/25

Ever felt pressured to keep quiet in your business or IT community? Uncle Marv unpacks what Jimmy Kimmel’s comeback teaches IT pros about the freedom to speak in the face of political and industry pressure. With real stories of cyberbullying, shady marketers, and systemic bias, Marv reminds us that doing the right thing means accepting the risk—and the impact—of going public. You’ll get personal experiences, cautionary tales, plus clear advice for handling DEI, solo tech reality checks, and the

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00:30:13

MSPX 2.0: The Future of MSP Contracts (EP 903)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/24

I’m joined by Matt Yesbeck, the innovative co-founder of MSPX, a groundbreaking online marketplace empowering MSPs to buy, sell, and value managed services contracts with confidence. Matt brings deep industry experience as a builder of smart, secure business solutions for IT providers. Together, we unpack the new features of MSPX 2.0, including trust scores, escrow-backed transactions, and tools for contract evaluation that are driving real change in the managed services sector. Whether you’re

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00:23:11

Building Better MSPs with Bret Erickson (EP 902)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/23

If you want a truly no-BS look at life as a Managed Service Provider, this is the episode you can’t miss. I’m joined by Bret Erickson—owner of Passkey Technology up in Golden Valley, Minnesota, and a founding force within the National Society of IT Service Providers (NSITSP). Bret shares how he went from gigging as a musician all over the country to leading a tech business that’s thrived since the late ‘90s. Trust me, there’s some wisdom here you won’t find anywhere else.We dive into what it really

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00:55:18

Your Customer Is Your Paycheck: Why It Matters (EP 901)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/18

On this episode of the IT Business Podcast, I dig deep into why customer service often misses the mark—sharing both hilarious and infuriating stories from recent tech support calls and product woes. You’ll hear about my battles with big brands like Samsung and Bosch, porting nightmares with Fusion Connect, and wins with vendors who still “get it”—plus practical shout-outs for industry friends and events like the Channel Program, ASCII Edge, MSP Summit, and TechCon Unplugged.I pull wisdom from

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01:07:44

MSP Spotlight: Ron & Sydney of C Solutions IT (EP 900)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/11

Unlock the real story of managed services as Ron and Sydney join Uncle Marv to discuss adapting tech stacks, surviving documentation disasters, and why hands-on fieldwork still matters. Learn how to leverage networking, win as a small MSP, and hear wild stories—from hard drive crushing to Florida’s reptile wrangling Python Challenge.Florida Man Arrested in Multi-State Cyber Fraud:

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00:24:13

ScaleCon 2025 Preview with Taher Hamid (EP 899)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/09

Discover why ScaleCon is called the “best MSP conference ever” as Uncle Marv and Tahir discuss what sets it apart: practical strategies, zero sales pitches, and a focus on what works. Tahir shares raw stories from last year’s event, including how attendees drove enormous revenue jumps and learned game-changing marketing strategies. Listen for tips on inbound and direct mail success, the thinking behind a single-stage, high-engagement event, and how vendor relationships add authentic value. Get the

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01:02:39

Podnutz Pro Replay “Time to Make the Donuts” (EP 898)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/09/04

Floods, failed DIY, and donut debates! This episode covers everything from home catastrophes to the practical realities of IT support when clients do things their own way. This episode with Matt delivers more laughs, hard lessons, and hands-on IT advice than a week in the field.Why listen:Learn how a simple bathtub disaster led to a total home overhaul and $15,000 in repairsGet actionable advice for dealing with insurance after accidentsDiscover the right way to upgrade computers for secure domain

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00:58:18

Starting an MSP in 2025 (EP 897)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/29

Matt Mulcahy shares the blueprint for launching MSP Cyber in 2025. We cover what it really costs, what tools matter, where MSPs are going wrong with value, and why combining IT with digital marketing is a game-changer.Why Listen:Learn the real startup costs of an MSP todayWhy Miami’s IT market is still wide openShifting value away from just help desk servicesHow CRMs beat PSAs for real business growthBalancing fixed projects with managed clientsPractical EOS planning for growthScaling smart while

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00:35:08

Thriving as a Solo MSP (EP 896)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/27

Ever been told, “You’re too expensive”? Yeah, me too. In this episode, I share how I deal with prospects who quote me lower rates from “their guy” — and why I never match those prices. Instead, I focus on flipping the conversation to value, downtime costs, and the trust that keeps clients with me for decades.Why Listen:Learn why I never match lower competitor pricingSimple framework: per site, per server, per computer, per userHow to present yourself as a business, not “just a tech”Flipping downtime

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00:55:13

Did SonicOS 7.3 Stop Akira? (EP 895)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/21

After conversations with Cory Clark of SonicWall and Reddit’s MSP community, I lay out the facts and why poor practices—not firewalls—are usually the weak link. I also share my hands-on Ubiquiti deployments (cameras, gateways, doorbells), how Cable Finder through Telarus helped me sign two clients on the spot, and review the CoolPie 3-in-1 SSD Cloner for NVMe drives. And yes—another Florida Man story.Companies, Products & Tools MentionedSonicWall — https://www.sonicwall.comUbiquiti / UniFi —

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00:24:53

Cut Costs & Hire Faster (EP 894)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/14

What if you could slash your hiring time from 44 days to just 5? In this can’t-miss interview, Chris Keith of Hirexe shares how his AI-powered platform is turning chaos into clarity for MSP recruitment. From scraping “real CV” data to delivering vetted candidates at lightning speed, Chris reveals the secrets behind his revolutionary process and how you can save up to 75% on payroll—without sacrificing quality or culture! Guest: Chris KeithFounder & CEO of Hirexe, acclaimed for revolutionizing IT

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01:00:24

AI or Die: The Future of IT and Jobs (EP 893)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/14

Uncle Marv welcomes Chris Champion, an entrepreneur deeply embedded in AI-powered business automation and podcasting. They cover AI's explosive growth, its impact on various industries including IT, legal, and transportation, and the necessity of integrating AI into workflows. Chris shares how AI agents help scale his productivity and how entrepreneurs can leverage AI as a "digital lemonade stand." The episode mixes engaging anecdotes, like AI's threat prediction from Google's BARD, AI's role in

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00:26:06

Speed Up Compliancewith ComplianceAide (EP 892)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/13

If you’ve ever dreaded those endless compliance audits, this one’s for you! I’m joined by Mark Heather from ComplianceAide, and we break down how MSPs can slash audit time by up to 85%, onboard in minutes, and deliver polished, board-ready compliance reports without adding a single person to the payroll. This AI-powered platform isn’t just fast — it’s smart, scalable, and designed to turn compliance from a painful chore into a profitable service.Why You Should ListenCut compliance audit time by up

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622 results

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