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PODCAST

No Vacancy Live!

No Vacancy Live

No Vacancy is home to the hospitality industry"s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

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All Episodes

01:00:11

950: The Last Dance?

No Vacancy Live! ·

2025/05/29

Today we're saying thanks to all our listeners and saying goodbye. To live shows, that is. Plenty more content coming starting next week, but we're switching up formats to make everyone's lives easier! It's been exhausting doing as many as five live shows a week for five years. Dang, that's a lot. :-)

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22:44

949: How Noble Invests in Hotels with Adi Bhoopathy

No Vacancy Live! ·

2025/05/29

Adi Bhoopathy, Managing Principal and Head of Capital Markets at Noble Investment Group, joins No Vacancy Live to share his insights from over two decades of investing in the hospitality sector. Since joining Noble in 1999, Adi has helped lead more than $4.5 billion in transactions, playing a pivotal role in shaping the firm’s investment strategy and capital relationships. In this episode, we dive into how Noble identifies opportunity in a rapidly evolving market, why Adi believes hospitality is a

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23:17

948: The Culture Shift: Inside Ben Campbell’s Bold...

No Vacancy Live! ·

2025/05/28

In his first year as CEO of Hospitality America, Ben Campbell set a bold tone by putting people and culture at the heart of the company’s strategy—well ahead of the industry curve. From earning back-to-back “Best Places to Work” awards to launching flexible PTO programs and strategic mentorship initiatives, Ben’s leadership has sparked a cultural and operational transformation. This episode dives into how his People First approach, new leadership roles, and investment in soft-branded hotel growth

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56:59

FNA 176 BBQ and Blue 5.16.25

No Vacancy Live! ·

2025/05/17

Anna Blue returns to Friday Night Audit for some happy hour fun while Glenn is on location smoking ribs at Memphis in May BBQ festival making Craig, Dave and Suzane jealous.

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31:00

947: What's an Owner's Rep Anyways?

No Vacancy Live! ·

2025/05/13

Jake Zwaagstra, CEO of TriCelta Development joins the show to explore the critical role of the Owner’s Representative in aligning teams, communicating vision, and ensuring decisions are rooted in both strategy and stakeholder understanding. We dive into how customer insights and industry trends can shape project outcomes through effective use of surveys, focus groups, and market analysis. Plus, we unpack the value of model rooms as a decision-making tool that brings concepts to life, aligns

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58:22

FNA 174: Don't Do It Dorraine

No Vacancy Live! ·

2025/05/09

Dorraine Lallani is one of the most influential people in the hotel business you may not have heard of before. And even with decades of experience as a premier professional, somehow she still chose to join Glenn, Craig and the gang for some purported comedy. Join us for our world famous happy hour show!

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30:10

NVL 946: Pacifica Hotels Keeps Indy Spirit Alive

No Vacancy Live! ·

2025/05/09

Go inside the strategy and soul of one of the West Coast’s most distinctive hotel companies on#novacancynews with Scott Roby, Pacifica Hotels, and Chris Marquis, Invest West Financial. From bold design to smart growth, they reveal how they’re building a culture-driven, guest-focused brand that stands out in a crowded market.

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09:50

Inside the Legendary Royal Sonesta New Orleans |...

No Vacancy Live! ·

2025/04/28

Step inside the heart of Bourbon Street with Royal Sonesta New Orleans GM David Bilbe on #NoVacancyNews. From historic #neworleans charm to future renovations, this tour gives you a front-row seat to one of the most irreplaceable hotel assets in America. 🔹 Highlights: Growing up with Royal Sonesta — why this hotel holds personal meaning for GM David Bilby Fulfilling a dream: David’s journey to leading this iconic property What makes Royal Sonesta’s energy and vibe so different from other hotels

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01:02:29

FNA 173: Travel Hacks or Hack Podcasters?

No Vacancy Live! ·

2025/04/26

Russell Edmond—better known as Russell of Hotels— joins Friday Night Audit to swap podcasting stories and content tragedies. We’ve got Craig, Producer Dave, Dr. Producer Suzanne with some travel hacks and more on our quest for hospitality’s biggest pet peeve.

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26:21

946: What's Happening in Hospitality

No Vacancy Live! ·

2025/04/26

Glenn and Anthony chat about hotel news and everything else on their minds

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02:41

Why This Hotel Brand is Flipping the Franchise Script

No Vacancy Live! ·

2025/04/25

Last week while #NoVacancyNews was at AAHOA’s #aahoacon25 I spoke with Chris Guimbellot, President & CEO of HI Hotels (Hospitality International). 👉 Highlights you won’t want to miss: • 💼 How HI Hotels’ Advisory Council is steering real change across the brand (01:00) • 🏆 The launch of the “Best of the Best” program—and why it flips the script on traditional franchise incentives (02:15) • 📈 What hotel owners actually gain from meeting quality benchmarks (03:05) • 🍽️ Where a local CEO sends

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09:19

AHLA's Kevin Carey Talks Power, Progress & the Future...

No Vacancy Live! ·

2025/04/25

We’ve got Kevin Carey, COO of the American Hotel & Lodging Association (AHLA) and the newly appointed President & CEO of the AHLA Foundation on hashtag#novacancynews. Together, they explore how the hashtag#AHLA and its hashtag#AHLAfoundation are working in tandem to support and elevate the hospitality workforce—and how the hashtag#ForWardConference is becoming one of the industry’s most important events for leadership, growth, and community. 🎯 Key Takeaways: Kevin Carey steps into a dual

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06:01

Living in a Hotel and Earning Loyalty Points?

No Vacancy Live! ·

2025/04/22

Why stay at a hotel when you can live in one with loyalty perks? Last week during AAHOA’s hashtag#AAHOACON25, I spoke with Bhavin Patel of Spark GHC to explore a bold new concept: Project Scarlet, where branded residences meet boutique hospitality. 💥 Bhavin breaks down the details behind this game-changing model for hashtag#NoVacancyNews, how loyalty programs like Marriott International’s Marriott Bonvoy are being used in apartment living, and why blending hospitality with everyday life may be the

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05:01

Inside Sonesta’s Bold Bet on Extended Stay

No Vacancy Live! ·

2025/04/17

#novacancynews is at AAHOA’s #AAHOAcon25 with Brian Quinn, Chief Development Officer of Sonesta International Hotels, to discuss the brand-new Sonesta Simply Suites prototype to new game-changing AI development tools. 🎯 Key Moments: [00:20] Sonesta’s momentum during uncertain market conditions [00:48] New Sonesta Simply Suites prototype revealed (3-story & 4-story models) [01:40] Why extended stay is still the most attractive segment [02:38] The 3 segments to watch: luxury, extended stay, and

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15:01

Red Roof’s Game-Changing Strategy: Exclusive with...

No Vacancy Live! ·

2025/04/17

Catch this exclusive AAHOA floor interview with Red Roof President Zack Gharib where we discuss his first year in this role and where Red Roof is headed next! 🔍 What You’ll Learn: [00:40] Zack reflects on his first year as President: What went right, what changed, and how 2024 reshaped Red Roof [02:25] The PMS overhaul to HotelKey and why it’s a foundational move for future tech integration [03:05] Big reveal: Red Roof’s new AI-powered revenue management partnership with HotelIQ [05:45] How

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01:03:37

FNA 172: The Michael Jordan of Hotels

No Vacancy Live! ·

2025/04/12

Bruce Jordan is a writer, podcaster and hotelier. But tonight he enters the Happy Hour zone with Glenn,. Craig and Producer Dave. We talk more hotel pet peeves, best hotels and stuff we wouldn't say if drinking wasn't involved.

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24:04

945: Hospitality Chaos or Comeback? Market Moves,...

No Vacancy Live! ·

2025/04/12

📉 The hotel industry is navigating turbulent times — again. But this episode of hashtag#novacancynews isn’t about panic — it’s about real talk from the frontlines. I'm joined by Bruce Ford (Lodging Econometrics) and Craig Sullivan ([CLIC] Media) to break down what’s happening right now in hospitality — and what savvy operators must do to stay ahead. 👇 Highlights: [00:55] Market jitters & hotelier anxiety: The instability nobody's talking about [3:45] Convention cancellations & the silent collapse

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38:46

944: Why $1,000 Hotel Rooms Are Booming & Service is...

No Vacancy Live! ·

2025/04/10

Luxury is booming, but so are guest complaints. Today, hashtag#novacancynews discusses the return of Starwood Hotels, the explosive growth of ultra-luxury hotels, and systemic service failures plaguing the hotel industry. 🛎️ Special thanks to our advertiser, Actabl – giving hoteliers the power to profit. Visit actabl.com for more. 📌 In this episode, you’ll learn: Why courage—not experience—is the leadership trait hotels desperately need right now Why $1,000+ hotel rooms are no longer rare—and

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04:33

Is Hotel Development on Pause? CoStar's Freitag...

No Vacancy Live! ·

2025/04/09

The hotel business is shifting whether we like it or not. I speak with Jan Freitag, National Director of Hospitality Analytics at CoStar, at the Starwood Hotels Leadership Conference in Nashville. hashtag#NoVacanyNews insights hoteliers, developers, and investors need to hear right now. 👉 In This Episode: 📉 Why operators are nervous — and why developers might be even more so 🏗️ How tariffs and rising material costs are impacting hotel renovation and new builds 💸 The real story behind interest

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01:13:36

FNA 171: Gen Z Shows Up Gen X and Baby Boomers

No Vacancy Live! ·

2025/04/07

We're joined by Fiona Henry, an Analyst at Partner Valuation Advisors. She's new to the industry and lost a raffle during CLIC. Now, she has to be our guest. Let's see how she fares against Glenn, Craig, and Dave. Plus, we introduce April Anarchy, our March Madness rip-off focused on hotel pet peeves.

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