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PODCAST

Dental Business RX

Dental Business RX

Want a treatment plan for immediate practice growth and better profitability? Want actions you can do right now to raise collections, operate more efficiently, build a reliable team, see more high-quality new patients, and take home a bigger profit? In the Dental Business Rx Podcast, we get right down to business with actionable tips and tools you can start using today. Your host, Jeff Blumberg, will lay out many of the core concepts that MGE: Management Experts" clients have used to create some of

business management

All Episodes

19:21

Ep. 86: The REAL Solution to Cancellations & No-Shows

Dental Business RX ·

2023/05/08

There are a few reasons why patients cancel appointments, but one of them far outstrips all the rest—and no amount of reminders or confirmations or cancellation fees will fix it. So this week, Jeff discusses the real problem behind the majority of cancellations and how to solve it so you can start reclaiming your lost productivity. The MGE Communication & Sales Seminars - https://mgeonline.com/mge-communication-and-sales-seminars/ DDS Success - https://ddssuccess.com/

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31:30

Ep. 85: Building a Great Team Despite Recent Hiring...

Dental Business RX ·

2023/05/01

In this episode, Jeff discusses the current state of the hiring market, what it means for your practice, and four ways you should to adjust so you can fill your positions of need with highly productive new staff. :11 – Recent changes in the labor market and how they affect your practice 12:04 – 4 ways to be more successful at finding and onboarding great staff right now Sample Hiring Ads - https://www.mgeonline.com/sample-hiring-ads-2 Statistics to Track

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38:19

Ep. 84: Staying Profitable as Your Practice Grows

Dental Business RX ·

2023/04/24

The recent inflation and looming economic pressures can’t be ignored as a dental practice owner. While you can’t control the larger economy, there are several important things you CAN control in how you adjust to it. So this week, Jeff covers the important factors you need to be aware of and five keys to evolving with the times so you can stay profitable into the future. :11 – Economic factors you need to be aware of as a business owner 19:13 – Five keys to maintaining profitability going forwards

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38:26

Ep. 83: Scaling Up Your Practice – What’s the First...

Dental Business RX ·

2023/04/17

Want to expand your practice and increase revenue, but aren’t sure where to start? In this episode, Jeff covers a few key metrics for evaluating where you are at currently, what your potential is, and what your next step should be to jumpstart growth. Download the MGE Reactivation Program - https://www.mgeonline.com/mge-reactivation-program The New Patient Workshop - https://www.newpatients.net Fees & Plans Analysis – https://www.mgeonline.com/fees-and-plans

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31:46

Ep 82: Case Acceptance: How to Address Patients’...

Dental Business RX ·

2023/04/10

We’ve all heard it before: “I can’t afford it,” “I need to talk to my wife/husband first,” “Can it wait?” “I have to think about it,” etc. And if you’re not hearing these objections, then ask your treatment coordinator, because they definitely are! So this week, Jeff discusses how to address these objections in a friendly and effective way so you can still help the patient with the best treatment plan for them. The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Team training

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38:45

Ep. 81: Should You Stay in PPO Plans or Get Out Now?

Dental Business RX ·

2023/04/03

Recently, many dentists have been reevaluating their insurance plan participation—and it’s easy to see why with rising costs for you but stagnant fee schedules from insurance companies. Dropping plans can be intimidating, though, especially with the prospect of losing patients during a time of economic uncertainty. So this week, Jeff discusses how to make the right decision for your practice and lays out a step-by-step plan for going out-of-network if that’s what you choose to do. :11 – Evaluating

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30:42

Ep. 80: Hiring Staff with No Prior Dental Experience

Dental Business RX ·

2023/03/27

The hiring market has gotten tighter and tighter in recent years. This means you may be struggling to find good candidates right now—and particularly struggling to find ones that already have dental experience. But how important is that prior experience, really? Is it worth limiting your potential hiring pool? We’re joined by special guest Jeff Santone to discuss how he implemented a very systematic approach to quickly bringing an inexperienced new hire up to and then beyond the performance level of

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51:23

Ep. 79: Delegating Effectively to Enable Practice Growth

Dental Business RX ·

2023/03/20

Being able to delegate effectively is an essential part of being a business owner or manager. It’s also the key to having good organization, reducing upsets and disagreements, and being able to grow rapidly without creating a bottleneck. So this week, Jeff dives into the topic of delegation—how to do it well and all the ways it can go wrong. :11 – The importance delegating job duties the right way 13:46 – When it’s time to hire & where delegating can go wrong 34:08 – How to delegate effectively

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37:18

Ep. 78: Implementation: How to Turn Those “Great...

Dental Business RX ·

2023/03/13

We’ve all been to a seminar or had a great meeting where we came up with fantastic new ideas for our business…only to be hit with reality on Monday. No matter how good the ideas are, they’re useless if you can’t get them implemented consistently in your practice. So this week, Jeff discusses the barriers to implementation and how we guide our clients to make real, positive changes that stick. :11 – The two biggest barriers to implementing new things in your practice 18:00 – Using the “Daily

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31:41

Ep. 77: How to Get Tons of Online Reviews for Your...

Dental Business RX ·

2023/03/06

Most dentists would love to have more positive online reviews, but many don’t know where to start, or how to create a plan for getting them consistently. As part of your Marketing efforts, having lots of online reviews do much more than just look good for your practice. They also affect how well your Marketing works. In this week’s episode, Jeff is joined by Dan Brown, MGE’s resident “Dental Marketing Guru,” to go over not only how to get tons of online reviews, but also how these reviews impact

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33:22

Ep. 76: Employees: What to Do When It Isn’t Working Out

Dental Business RX ·

2023/02/27

This isn’t the most fun topic we’ve covered, but it’s something that almost every business owner encounters needs to deal with at some point. So in this episode, Jeff provides a checklist to cover all your bases when letting an employee go and discusses how to handle these situations professionally while minimizing stress for both the employee and the rest of the team. :23 – When is the right time to let an employee go? 12:48 – Checklist for letting an employee go. Checklist for Staff Leaving

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36:28

Ep. 75: 4 Actions for a Successful Practice in the...

Dental Business RX ·

2023/02/20

With everything that has happened in the past 3 years and inflation growing at an unusual rate, what direction are you going to take your practice in the next 5, 10, or 15 years and beyond? In this week’s episode, Jeff dives into 4 points that we go over with our clients to ensure that their practices are successful and stay successful in the years to come. 3:02 – Adjusting your Fees 9:30 – How PPO’s affect your new patient acquisition cost 15:05 – The importance of building your hygiene

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31:34

Ep. 74: Streamlining Case Acceptance in Your Office,...

Dental Business RX ·

2023/02/13

This week we wrap up our series on the entire case acceptance process in your practice. In this episode, we’ll be focusing on the treatment presentation itself as well as making financial arrangements and getting them on the schedule. :49 – Guidelines for an effective treatment presentation 16:69 – Making financial arrangements 23:40 – Getting the patient scheduled for the treatment 26:37 – Difference in this process for patients-of-record vs new patients The MGE Communication & Sales Seminars

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49:53

Ep. 73: Streamlining Case Acceptance in Your Office,...

Dental Business RX ·

2023/02/06

There is a lot more that goes into case acceptance beyond just your treatment presentation. There is an organizational side to case acceptance and everyone on your team has a part to play. So in this series, Jeff breaks down the entire process from the initial contact through to starting treatment and all the moving parts involved. 1:11 – The organization and scheduling side of case acceptance 18:06 – The exam process 18:44 – When to do treatment presentations and how much time you need New

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18:10

Ep. 72: How to Work with Your Spouse (or Other Family...

Dental Business RX ·

2023/01/30

We’ve all seen articles insisting it’s a bad idea to work with family, but the reality is that in many small businesses (including dentistry) it’s very common. And it CAN be done successfully. In fact, many of our most successful clients are spouse or sibling teams and are very happy both at the office and at home. So, what’s the secret to making it work? That’s what Jeff discusses in this week’s episode!

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32:31

Ep. 71: Four Ways to Reduce Staff Turnover

Dental Business RX ·

2023/01/23

Staff turnover is a fact of life and you can entirely avoid it, but if you don’t keep it to a minimum, it can become highly expensive and stressful. So this week, Jeff shares the four most important factors in reducing turnover and building a solid long-term team! 2:16 – Why holding on too hard to employees can actually make turnover worse 11:10 – Causes of a stressful (or toxic) work environment 18:26 – Getting started on the right foot 26:38 – Giving your employees a real future Sample

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49:51

Ep. 70: How Good is Your Receptionist? 10 Criteria...

Dental Business RX ·

2023/01/16

The receptionist is an incredibly important part of your dental office. Their skill at answering the phone will determine how many patients schedule and come into the office—and therefore have a big affect on practice production and growth. But how do you evaluate their performance and determine where you can make improvements? Special guest Jeff Santone joins us this week to give his 10-point criteria for grading the receptionist’s performance. 4:10 – The things the receptionist needs to say

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33:54

Ep. 69: Six Things Every Dentist Should Know About...

Dental Business RX ·

2023/01/09

There are a ton of options out there for advertising your practice (direct mail, SEO, Google ads, social media, implant funnels, etc), but what do YOU need to do from a business owner perspective to make sure your marketing is highly effective and doesn’t waste money? That’s what Jeff covers in this week’s episode! 6:42 – Having the right expectations 9:23 – Setting your budget 10:47 – Tracking results 14:30 – Understanding the “production line” as it relates to new patients 18:59 – The two most

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43:12

Ep. 68: The 10 Biggest Mistakes When Purchasing a...

Dental Business RX ·

2023/01/02

Whether you are buying your first practice or acquiring additional locations to expand your business, there are a number of ways it can go very wrong—and most practice brokers won’t warn you about these. So this week, Sabri Blumberg joins us to discuss how you can do your due diligence ahead of time so your future in the practice is filled with success, not regrets. 2:55 – Buying too much practice 8:15 – Buying a practice with no production in the charts 10:23 – Overpaying for the practice 15:03

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26:54

Ep. 67: Dental Team Training Tips

Dental Business RX ·

2022/12/26

We all know that we should be doing team training…but it can be tough to find the time, create good training materials, and get everyone on board with it. So this week, Jeff discusses the four biggest barriers to team training and how to make it happen efficiently and productively. 1:19 – Someone needs to be responsible for staff training 4:03 – Making time for team training 9:48 – Individualized training and team training 12:39 – What materials are you using to train your staff? 21:24 – The right

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227 results

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