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PODCAST

Defining Hospitality

Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With

arts design

All Episodes

37:07

A Space, A Brand, An Experience - Amy Jakubowski -...

Defining Hospitality ·

2023/05/24

Joining us on this week’s episode is a talented and award winning designer whose creativity defies the boundaries of the industry. She’s a frequent contributor to Hotel News Now and a recurring speaker at industry events who has been recognized as one of Hotel Management’s Top 30 Influential Women in Hospitality. Welcome to the show, Principal and Managing Director at Pierre-Yves Rochon, Amy Jakubowski! Amy sits down with boat Dan Ryan to discuss what it means to design spaces, the

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40:33

Telling Authentic Stories - John Edelman - Defining...

Defining Hospitality ·

2023/05/17

Sitting down with us for this week's episode of Defining Hospitality is someone who is highly skilled in modern furniture, retail, and textiles. As the recipient of an honorary doctorate from the NY School of Interior Design, he is revamping the furniture design industry. Our guest this week is the Executive Chairman of Crypton Fabrics, Former CEO of Design Within Reach, and the President and CEO of Heller, John Edelman! Host Dan Ryan talks with John to dive into the intricacies of modern

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59:59

Putting Your Team First - Sarah Eustis - Defining...

Defining Hospitality ·

2023/05/10

While amenities play a role in satisfying customers, true hospitality grows from your team. Our guest this week is on a mission to build things that last, and create places with soul and purpose that leave lasting memories. She grew up in the hospitality industry and is responsible for some of the most iconic hotels in New England. Joining the show this week is Founder and CEO at Main Street Hospitality Group, Sarah Eustis! Host Dan Ryan interviews Sarah for a masterclass on creating

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49:22

You’re Never Stuck In A Bucket - Molly McDonald -...

Defining Hospitality ·

2023/05/03

Checking in for today’s episode of Defining Hospitality is a passionate member of the hospitality space who sees design through a unique lens. She’s a design maven who flawlessly utilizes her skills for business development. Joining us today is Associate, and Director of Business Development at Looney Associates, Molly McDonald. Molly joins host Dan Ryan to share her journey from Designer to Director, explore hospitality as a sense of community, and explain why you’re never stuck in one

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47:26

Compounding Family Business - Teague Hunter -...

Defining Hospitality ·

2023/04/26

Today’s guest is an expert in the hospitality industry who has established his firm as the 3rd most successful US brokerage firm within the hospitality industry. He’s the host of the weekly series Teague Walks and Teague Talks where he focuses on outstanding properties and the people behind them. Joining the show this week is President & CEO at Hunter Hotel Advisors, Teague Hunter. Teague sits down with Host Dan Ryan to discuss how he got started in hospitality, the challenges of

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27:39

Hospitality Daily - Defining Hospitality - Episode #102

Defining Hospitality ·

2023/04/19

On this episode of Defining Hospitality we’re shining a spotlight on the work of a previous guest and fellow hospitality podcaster. Josiah Mackenzie is the publisher of Hotel Operations, and the host and writer of the Hospitality Daily podcast and blog. We’re excited to share this compilation episode with recent interviews from Josiah’s podcast. The guests featured today are CEO & President of Four Sisters Inns Tamara Mims, General Manager at the Enso for Kimpton Hotels Marlon Smith,

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56:41

The Spirituality of Hospitality - Dupree Scovell -...

Defining Hospitality ·

2023/04/12

Today’s guest is an innovative industry leader, who is responsible for leading Woodbine's investment strategy across all asset types. Please welcome to the show, Dupree Scovell! Dupree is the Managing Partner and Chief Investment Officer at Woodbine Development Corporation, and he joins the host Dan Ryan to share his view on hospitality and how his journey brought him to where he is now. Takeaways: For Dupree, hospitality comes from a deep spiritual state. It is something that can extend to

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66:00

Joie de Vivre - Chip Conley - Episode # 100

Defining Hospitality ·

2023/04/05

Today’s guest disrupted the hospitality industry twice, and he took an inner city motel and turned it into the 2nd largest boutique hotel brand in America. He was once the global head of hospitality at AirBnb. Please welcome to the show, Chip Conley! Chip is the Founder of the Modern Elder Academy and the Author of the book Emotional Equations. Chip has also received the Pioneer reward, the highest honor in hospitality. He joins the host Dan Ryan to talk about the meaning of hospitality and

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48:11

Hospitality with a Higher Purpose - Shannon Seay -...

Defining Hospitality ·

2023/03/29

Today’s guest is passionate about travel, art, history, and horseback riding. She authored her masters thesis toward a study of the intersection of advocacy, historic preservation, and architecture and has completed hotel renovations nationwide from conception through close-out. Please welcome to the show, Shannon Seay! Shannon is the Partner and Project Director at H-CPM, and the founder of an industry Networking Collective. Shannon joins the host Dan Ryan to share her thoughts on the

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54:24

A Sense of Found - Dan Mazzarini - Episode # 098

Defining Hospitality ·

2023/03/22

Today’s guest uses the spaces he creates to tell a story, all while re-imagining the visual landscape through stylish, spirited and sophisticated design. Currently, he is working on a diverse array of residential and commercial projects, including high profile hotels, restaurants, and retail. Please welcome to the show, Dan Mazzarini! Dan is the Owner and Creative Director at BHDM Design. He joins the host Dan Ryan to share his views on the hospitality industry and what it means to

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58:57

An Ever Evolving Industry - Christina Zimmer -...

Defining Hospitality ·

2023/03/15

Today’s guest is a valued member of the hospitality community with over 30 years of experience. She consistently composes and collaborates with world-class teams of architects and designers to execute unique and innovative hotel concepts. Please welcome to the show, Christina Zimmer. Christina is the Senior Vice President of Design at Highgate Hotels, and she joins the host Dan Ryan to share her views on hospitality and how it interacts with the world around us.Takeaways: According to the

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50:17

Creating Welcoming Experiences - Gray Davis - Episode...

Defining Hospitality ·

2023/03/08

Today’s guest is a 2022 Inductee into Interior Design Hall Of Fame,and he approaches design with 5 key elements; sustainability, technology, the client, timelessness and innovation. He pushes beyond the familiar to create buildings and interiors that are distinctive, imaginative and site specific. Please welcome to the show, Gray Davis! Gray is the Co-Owner & Co-Founder of Meyer Davis, Designer. Gray joins the host Dan Ryan to share his inspirations from the hospitality world and how he

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52:40

Delivering Way Above Expectations - Scott Lee -...

Defining Hospitality ·

2023/03/01

Today’s guest is an entrepreneur and opportunist at heart. With over 30 years of experience in the hospitality industry, he has discovered his favorite part is “wowing” his clients. Please welcome to the show, Scott Lee! Scott is the President and Principal at SB Architects. Scott joins the host Dan Ryan to share his experiences from working on the architecture of a prison to where he is now. Takeaways: Hospitality at its core is about truly experiencing the place you are staying at

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47:15

Pushing Design to the Next Level - Ethan Gabany -...

Defining Hospitality ·

2023/02/22

Today’s guest is a hotel project management expert with extensive experience leading the development, renovation, and repositioning of upscale hospitality assets. Please welcome to the show, Ethan Gabany! Ethan is the Senior Manager of Hospitality Project Management at CBRE. Ethan joins the host Dan Ryan to talk about his journey from pumping gas in a small rural town in Pennsylvania to where he is now. Takeaways: Hospitality is all about meeting a guest's needs before they even realize

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52:50

Assessing The Talent You Have - Ashli Johnson -...

Defining Hospitality ·

2023/02/15

Today’s guest is committed to elevating communities and creating wealth through hospitality ownership and leadership. She is a recent recipient of the FIU Alumni Award, and a hospitality sharpshooter. Please welcome to the show, Ashli Johnson! Ashli is the Executive Director of the Marriott Sorenson Center for Hospitality Leadership at Howard University. Ashli joins the host Dan Ryan to talk about how Howard University is shaking up the hospitality industry and working on getting more

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53:03

Enriching Lives - Daniel del Olmo - Episode # 092

Defining Hospitality ·

2023/02/08

Today’s guest is a leader and motivator who champions involvement. He is an innovative problem solver and has a progressive record of achievements with significant experience in global business strategy. Daniel del Olmo is the President of Hotels and Restaurants at Sage Hospitality Group. Daniel joins the host Dan Ryan to share his views on the hospitality industry and talks about how enriching lives can lead to a better experience for everyone. Takeaways: The true purpose of hospitality is

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45:19

Having Caring DNA - Keith Pierce - Episode # 091

Defining Hospitality ·

2023/02/01

Today’s guest found his passion for hospitality at a young age. He is a results driven global hospitality executive with extensive operational and development experience, as well as being a passionate, driven leader with a no-nonsense approach. Keith Pierce is the EVP, President Franchise & Development at Sonesta. Keith joins the host Dan Ryan to share his viewpoints on the benefits of franchising a hotel and Sonesta’s unbelievable climb to being the 8th largest hotel in the United

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53:22

Hospitality Influences Everything - Alex Lopatynsky -...

Defining Hospitality ·

2023/01/25

Today’s guest is passionate about the design of communities, spaces, and experiences that connect people. She is an architect, innovator, and culture advocate. Alex Lopatynsky is a Principal & The Managing Director of the NY Office at Cooper Carry. Alex joins the host Dan Ryan to talk about her views on hospitality and what it all means to her. Takeaways: Hospitality doesn’t necessarily have to be about the place itself where you are staying. It’s more about the feeling you receive from

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56:14

Flipping the Script - Stephanie Hopkins - Episode # 089

Defining Hospitality ·

2023/01/18

Today’s guest loves helping create spaces and experiences where people will make lasting memories. With hospitality being engrained in her soul, she is ready to see it make a comeback. Stephanie Hopkins is the Senior Interior Design Manager at Marriott International. Stephanie joins the host Dan Ryan to talk about her journey in this beautiful industry and how she sees hospitality through her eyes. Takeaways: Hospitality is more about the overall experience that you get and experiencing

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45:31

All the World’s A Stage - Bridget Rooks - Episode # 088

Defining Hospitality ·

2023/01/11

Today’s guest is an accidental hospitality leader. She has been in the hospitality industry for more than a decade and half, all while managing the ongoing renovation work across the growing portfolio for the 8th largest hotel company in the US. Bridget Rooks is the Senior Director, Renovation and Capital Projects at Sonesta Hotels. Bridget joins the host Dan Ryan to share her journey through the hospitality industry and how her playwriting skills have influenced her views on

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