You"ve Been Heard

01:03:00

368- CIO Without Computer Science w/Doug Saunders

You"ve Been Heard ·

2025/08/07

ON THIS EPISODE ➤ How a Master’s in Russian History translates to IT leadership success ➤ The EBITDA Impact Framework for connecting IT initiatives to business outcomes ➤ Real-world AI automation that saved $2M+ by eliminating 4,400 manual service calls ➤ Why IT leaders must learn business operations before optimizing them ➤ Moving from cost center “last slide” to presenting at every board meeting What happens when academic analysis meets ice distribution efficiency? At Arctic

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00:44:11

367- You Can't Boss People w/Troy Penny

You"ve Been Heard ·

2025/07/31

ON THIS EPISODE ➤ Why giving orders at work doesn’t work anymore ➤ How to work with difficult people who challenge you ➤ Why tech skills aren’t enough to be a good leader ➤ How to talk to your boss and coworkers better ➤ Why you need to understand what your company really does What happens when a military guy tries to run an IT team? Troy Penny used to be in the Air Force. He programmed computers for the military. When he gave orders, people had to listen. Then he got a job at a

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00:44:11

367- You Can't Boss People w/Troy Penny

You"ve Been Heard ·

2025/07/31

ON THIS EPISODE ➤ Why giving orders at work doesn’t work anymore ➤ How to work with difficult people who challenge you ➤ Why tech skills aren’t enough to be a good leader ➤ How to talk to your boss and coworkers better ➤ Why you need to understand what your company really does What happens when a military guy tries to run an IT team? Troy Penny used to be in the Air Force. He programmed computers for the military. When he gave orders, people had to listen. Then he got a job at a

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01:05:34

366- IT's Pushback Problem w/ Dr. Charles Harris Jr.

You"ve Been Heard ·

2025/07/24

ON THIS EPISODE ➤ Why IT leaders get constant pushback on their recommendations ➤ The communication framework that prevents 90% of leadership problems ➤ How to stop making unilateral decisions that kill trust ➤ Building the “Culture of IT” where technology drives business success ➤ Moving from cost center to strategic business partner Why do IT leaders face more pushback than any other department? Dr Charles Harris, Transformational CIO at Tampa Bay Buccaneers, knows this pain

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01:05:34

366- IT's Pushback Problem w/ Dr. Charles Harris Jr.

You"ve Been Heard ·

2025/07/24

ON THIS EPISODE ➤ Why IT leaders get constant pushback on their recommendations ➤ The communication framework that prevents 90% of leadership problems ➤ How to stop making unilateral decisions that kill trust ➤ Building the “Culture of IT” where technology drives business success ➤ Moving from cost center to strategic business partner Why do IT leaders face more pushback than any other department? Dr Charles Harris, Transformational CIO at Tampa Bay Buccaneers, knows this pain

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00:47:04

365- Global IT Reality Check w/Fabio Mazzulla

You"ve Been Heard ·

2025/07/22

ON THIS EPISODE ➤ Why technical skills aren’t the most important factor in IT hiring ➤ How to manage cybersecurity compliance across 6 different countries ➤ The partner selection strategy when you can’t master everything alone ➤ Why AI enhances jobs instead of replacing them (if you adapt correctly) ➤ How to align IT priorities with business goals through involvement, not just communication What happens when you’re responsible for IT operations spanning Europe, India, Japan, and

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00:47:04

365- Global IT Reality Check w/Fabio Mazzulla

You"ve Been Heard ·

2025/07/22

ON THIS EPISODE ➤ Why technical skills aren’t the most important factor in IT hiring ➤ How to manage cybersecurity compliance across 6 different countries ➤ The partner selection strategy when you can’t master everything alone ➤ Why AI enhances jobs instead of replacing them (if you adapt correctly) ➤ How to align IT priorities with business goals through involvement, not just communication What happens when you’re responsible for IT operations spanning Europe, India, Japan, and

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00:41:33

364- Listening Before Leading w/April Marquez

You"ve Been Heard ·

2025/07/17

ON THIS EPISODE ➤ The critical difference between technical expertise and leadership effectiveness ➤ How to recognize when supportive environments become career traps ➤ Strategic lateral movement for long-term career growth ➤ The listening leadership framework that transforms team dynamics ➤ Managing up through business translation of technical concepts ➤ Professional development strategies for small and mid-market IT leaders What happens when technical expertise isn’t enough

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00:41:33

Listening Before Leading w/April Marquez

You"ve Been Heard ·

2025/07/17

ON THIS EPISODE ➤ The critical difference between technical expertise and leadership effectiveness ➤ How to recognize when supportive environments become career traps ➤ Strategic lateral movement for long-term career growth ➤ The listening leadership framework that transforms team dynamics ➤ Managing up through business translation of technical concepts ➤ Professional development strategies for small and mid-market IT leaders What happens when technical expertise isn’t enough

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00:46:57

Don't Let Fear Decide w/Charissa Wong

You"ve Been Heard ·

2025/07/15

Listen now: subscribe and join 1,000s of IT Leaders changing the face of IT. Now… ON THIS EPISODE ➤ How IT leaders navigate career growth in geographically isolated markets ➤ The unexpected value of cross-functional experience in sales for IT professionals ➤ Building professional community and peer networks in small market environments ➤ Overcoming gender dynamics and communication challenges in technology leadership ➤ Strategic approaches to cybersecurity consulting for

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00:46:57

Don't Let Fear Decide w/Charissa Wong

You"ve Been Heard ·

2025/07/15

Listen now: subscribe and join 1,000s of IT Leaders changing the face of IT. Now… ON THIS EPISODE ➤ How IT leaders navigate career growth in geographically isolated markets ➤ The unexpected value of cross-functional experience in sales for IT professionals ➤ Building professional community and peer networks in small market environments ➤ Overcoming gender dynamics and communication challenges in technology leadership ➤ Strategic approaches to cybersecurity consulting for

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00:46:50

362- The Firewall Leader w/Rick Bates: Why the Best...

You"ve Been Heard ·

2025/07/10

ON THIS EPISODE: ➤ How to position yourself as your team’s “firewall” – standing between them and organizational pressure to create space for great work. ➤ Why “exception-only management” builds stronger teams than micromanagement – trusting first and intervening only when needed. ➤ The Scout Leader approach to letting people fail safely so they actually learn and grow into confident decision-makers. ➤ How to spot hidden talents in your team that they don’t even know they have,

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00:46:50

362- The Firewall Leader w/Rick Bates: Why the Best...

You"ve Been Heard ·

2025/07/10

ON THIS EPISODE: ➤ How to position yourself as your team’s “firewall” – standing between them and organizational pressure to create space for great work. ➤ Why “exception-only management” builds stronger teams than micromanagement – trusting first and intervening only when needed. ➤ The Scout Leader approach to letting people fail safely so they actually learn and grow into confident decision-makers. ➤ How to spot hidden talents in your team that they don’t even know they have,

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00:55:30

361. Breaking Free w/Mel Reyes: From Toxic Workplaces...

You"ve Been Heard ·

2025/07/08

ON THIS EPISODE: ➤ How to identify and overcome different forms of workplace toxicity, from the “loud screamer” to the “quiet killer”. ➤ Why vulnerability and emotional honesty are professional strengths, not weaknesses. ➤ Methods for “seeing” the true potential in people and helping them reframe their value. ➤ The career-limiting danger of “code-switching” and how to maintain your authentic voice. ➤ How to reclaim your time, set boundaries, and invest in yourself to advance

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00:40:17

360- Cyber Crisis turned opportunity with Jason Torrez

You"ve Been Heard ·

2025/05/29

Listen now: subscribe and join 1,000s of IT Leaders changing the face of IT. ON THIS EPISODE: ➤ The critical elements of incident response planning➤ Strategic approaches to cyber insurance and vendor alignment➤ Methods for maintaining business operations during cyber events➤ Techniques for communicating with executive leadership➤ Essential partnerships and resources during cyber incidents From Crisis to Opportunity: A Cyber Incident Success Story Experience a deep dive into

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00:40:17

360- Cyber Crisis turned opportunity with Jason Torrez

You"ve Been Heard ·

2025/05/29

Listen now: subscribe and join 1,000s of IT Leaders changing the face of IT. ON THIS EPISODE: ➤ The critical elements of incident response planning➤ Strategic approaches to cyber insurance and vendor alignment➤ Methods for maintaining business operations during cyber events➤ Techniques for communicating with executive leadership➤ Essential partnerships and resources during cyber incidents From Crisis to Opportunity: A Cyber Incident Success Story Experience a deep dive into

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00:51:28

359- Implementing AI With Kevin Kuttin

You"ve Been Heard ·

2025/05/22

Listen now: subscribe and join 1,000s of IT Leaders changing the face of IT. ON THIS EPISODE: ➤ Strategic approaches to implementing AI in healthcare technology ➤ Effective methods for retaining top IT talent in today’s market ➤ Building successful hybrid work environments ➤ Bridging knowledge gaps between veteran and new-gen tech professionals ➤ Building authentic relationships across organizational hierarchies From Healthcare Tech to Leadership Wisdom: Kevin Kuttin’s Journey

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00:51:28

359- Implementing AI With Kevin Kuttin

You"ve Been Heard ·

2025/05/22

Listen now: subscribe and join 1,000s of IT Leaders changing the face of IT. ON THIS EPISODE: ➤ Strategic approaches to implementing AI in healthcare technology ➤ Effective methods for retaining top IT talent in today’s market ➤ Building successful hybrid work environments ➤ Bridging knowledge gaps between veteran and new-gen tech professionals ➤ Building authentic relationships across organizational hierarchies From Healthcare Tech to Leadership Wisdom: Kevin Kuttin’s Journey

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00:50:00

358- AI, Armbars, and Agility by Renard Henry

You"ve Been Heard ·

2025/05/20

Renard Henry Join Thousands changing the Mid-Market to Fortune 5000 with a growth mindset. Listen & Subscribe Now… ON THIS EPISODE ➤ How IT managers differ from IT Leaders ➤ More ways to effectively communicate technical concepts to non-technical executives ➤ Real-world examples of successful vendor management and relationship building ➤ Ways to handle stress at the executive level ➤ The importance of knowledge sharing in

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00:41:30

357- IT Budget Hell by Cindy Novak - DeLaurell

You"ve Been Heard ·

2025/05/08

Cindy Novak – DeLaurell With over 30 years of experience, Cindy Novak – DeLaurell brings a refreshing perspective on transitioning into technology leadership. A licensed pilot who drives Sherman tanks and manages multi-million dollar IT budgets, she demonstrates how diverse experiences shape effective leadership. Cindy she brings a distinctive blend of life sciences expertise and IT leadership to her role as Director of R&D and Technical Operations Business Partner at Avidity

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