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PODCAST

Medical Spa Insider

American Med Spa Association - AmSpa

AmSpa Founder and CEO, Alex Thiersch, takes an in-depth look at today"s aesthetic entrepreneurs and what makes them successful.

business entrepreneurship

All Episodes

59:18

Greatest Hits: How to Turn a Negative into a Positive

Medical Spa Insider ·

2023/01/04

In this week’s episode we’re flashing back to our chat with Jeffrey Segal, founder of eMerit, as he unpacks the risks and opportunities of reputation management in the aesthetics space. Is there a strong correlation between online reviews and the efficacy of medical spas? Find out how you can best prepare your practice for negative reviews. Jeffrey J. Segal, MD, JD, is a neurosurgeon turned serial entrepreneur turned attorney at ByrdAdatto who has literally been in both business and medicine. Segal

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43:15

Greatest Hits: Understanding Medical Spa Financials

Medical Spa Insider ·

2022/12/21

This week, we revisit our conversation with financial consultant Jessica Nunn. She dives into the ins and outs of finances in the medical aesthetic space. In this wide-ranging discussion, she covers: How data can help predict the future of your practice; Knowing your numbers in order to be proactive instead of reactive; Things you need to think about when starting up a new medical aesthetic practice; What to focus on when growing and scaling your practice; Ways to improve practices that are already

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43:57

Committing to Safety with Ultrasound in Aesthetics

Medical Spa Insider ·

2022/12/16

In this episode, AmSpa CEO, Alex R. Thiersch, JD, speaks with Steven F. Weiner, MD, board-certified Head and Neck surgeon and founder of Sonosthetics and The Aesthetic Clinique. They discuss how ultrasound came to aesthetics, when and why to use it in your medical spa, and how you can learn this technology for the benefit of your patients. Their conversation covers: How Dr. Weiner first learned about incorporating ultrasound in aesthetics; Dialing in with ultrasound guidance; The value of ultrasound

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59:29

Loyalty and Trust in a Pro-Growth Approach

Medical Spa Insider ·

2022/12/07

In this episode, AmSpa CEO, Alex R. Thiersch, JD, speaks with Patrick Urban, President of Merz Aesthetics North America. They take a macro look at the industry and discuss the first findings of new aggregate point-of-sale data, along with the impact of Gen Z and Millennials in medical spas, the patient journey, and the role of biostimulatory products. Their conversation covers: -The advantages of being a privately-held company; -How loyalty programs are supporting both practitioners and patients in

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57:30

Greatest Hits: How Trusting Intuition and Building...

Medical Spa Insider ·

2022/11/30

This week, we revisit our conversation with triple-board-certified dermatopathologist Gretchen Frieling, MD, when she joined us to talk about her journey into medical aesthetics. In this wide-ranging conversation, she delves into the importance of trusting your gut when deciding your next move and how cohesive community can benefit everyone in the industry.

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47:47

Building a Profitable Laser Energy Device Practice

Medical Spa Insider ·

2022/11/22

In this episode, AmSpa CEO, Alex R. Thiersch, JD, speaks with Loretta Nguyen Zanetti, APRN, of Erasable Inc. Medical Spa & Aesthetic Institute. Zanetti and co-owner Kristen Capo, APRN, and their physician partners, Andrew Walter, MD, and Nadia Pile, MD, lead the talented staff at their Tampa, Florida facility. They talk about the energy device industry, covering topics such as: The lack of education for energy-based devices and why it might be behind; How she got started in laser tattoo removal and

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41:12

Greatest Hits: Anatomy Training for Better Injectable...

Medical Spa Insider ·

2022/11/16

In this week’s episode, we revisit our conversation with board-certified plastic surgeon and internationally recognized facial anatomist Christopher C. Surek, DO, FACS. He talks about how the Academy for Injection Anatomy goes above and beyond to hone injectors’ knowledge of anatomy, skill with injectable treatments and ability to manage complications. He covers: Developing his passion for head and neck anatomy; His perspective as an injector, plastic surgeon and anatomist; The benefits of cadaveric

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20:39

Greatest Hits: Is OSHA a Four-Letter Word?

Medical Spa Insider ·

2022/11/09

This week we revisit our conversation with Christie Hutchinson, RN, MBA, of QCC Healthcare Consultants. She talks about OSHA and answers a number of compliance questions, including: What is OSHA? Where do majority of OSHA complaints come from? What are the most common OSHA violations? What are minimum compliance standards for light-emitting devices? What do you do in case of an OSHA investigation?

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37:36

Member Spotlight: Lily Nizam, PA-C, CPCP

Medical Spa Insider ·

2022/11/02

In another episode of Medical Spa Insider’s Member Spotlight miniseries, AmSpa’s membership relationship development specialist, Michela Bailey, speaks with Lily Nizam, PA-C, CPCP, of Alabama Surgical Arts. Their conversation covers some of the nitty-gritty details of working in the aesthetic industry, including: Applying the knowledge she gains from conferences; The skin care products she’s using; Her hobbies outside of the practice; Her relationship with needles; Inviting positive energy into her

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41:37

Elevating Your Patient Experience from Start to Finish

Medical Spa Insider ·

2022/10/26

This week, AmSpa CEO, Alex R. Thiersch, JD, speaks with Skya Jones, MedSpa Education Manager, Boulevard. They discuss what medical spas can do to prioritize patient experience. Their conversation covers: Her spa management background and changes she made to boost business; How software companies have entered the medical spa vertical; Creating a streamlined client experience; The importance of prebooking and marketing for repeat patients; The crossover between salons and medical spas; What’s missing

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35:08

The Impact of Patient Financing in Medical Spas

Medical Spa Insider ·

2022/10/19

In this week’s episode, AmSpa CEO, Alex R. Thiersch, JD, speaks with Jill Behm, General Manager, CareCredit Specialty – Cosmetic and Spa, in a conversation on patient financing in aesthetics. They cover: What makes aesthetic practices uniquely suited to patient financing; The importance of repeat patients in medical spas and the impact of financing on the average ticket; How to insert financing and payment options throughout the patient’s decision timeline; The process of incorporating CareCredit

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51:33

The Legal Lowdown on IV Therapy

Medical Spa Insider ·

2022/10/12

In this episode, AmSpa CEO, Alex R. Thiersch, JD, speaks with Michael S. Byrd, JD, and Bradford E. Adatto, JD, of national business and health care law firm ByrdAdatto. They discuss the latest in aesthetics compliance concerns and what medical spas should know about IV therapy compliance. They cover: What’s on their radar for 2022 compliance issues in aesthetics: private equity, mergers and acquisitions, and the idea of integrated health care; How the corporate practice of medicine and scope of

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52:29

Designing Beauty for Medical Spas and More

Medical Spa Insider ·

2022/10/05

In this week’s episode, AmSpa Founder and CEO, Alex R. Thiersch, JD, and AmSpa Membership Relationship Development Specialist, Michela Bailey, team up to speak with Michele Pelafas, Founder and Artistic Director of Michele Pelafas, Inc. After a tour of Pelafas’ Chicago area design studio + salon equipment showroom, they sat down to talk about interior design for beauty. Their conversation covers: Finding the clinical, spa and beauty connection; How her team identifies what the client

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48:18

Breaking Down the No Surprises Act

Medical Spa Insider ·

2022/09/28

This week, AmSpa Founder and CEO, Alex R. Thiersch, JD, speaks with Jonathan Kaplan, MD, MPH, a board-certified plastic surgeon based in San Francisco and Founder and CEO of BuildMyHealth, a price transparency/lead generation platform. They speak about the No Surprises Act and how it impacts medical spas. Their conversation covers: Dr. Kaplan’s history with price transparency and the resources he developed for providers; The three recent legislation efforts governing price transparency; How medical

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52:08

Laser Reality and ROI for Medical Spas

Medical Spa Insider ·

2022/09/21

In this episode, AmSpa Founder and CEO, Alex R. Thiersch, JD, speaks with Travis Mahan, EVP Global Sales & Marketing, Advalight EPS; President, Advalight Corp. Mahan joins us to share his insight on laser devices after more than 20 years in the industry. Their conversation covers: What equipment a startup practice might consider; Metrics to determine return on investment for a laser in your practice; Aligning your device purchase with your business plan; What medical spas should ask laser reps

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51:58

A Women First Approach to Business Advising

Medical Spa Insider ·

2022/09/14

This week, AmSpa Founder and CEO, Alex R. Thiersch, JD, speaks with Leslie Tracey, Founder and Principal of Tracey Donavan Insurance & Retirement Services. They discuss how she brings a women first approach to business and the importance of planning for risk. Their conversation covers: Teaching owners to protect themselves, their businesses and their people; Where to focus during the three phases of business; The importance of defining your vision for your business; How to build regimens and commit

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01:04:45

Greatest Hits: Skin Rejuvenation with Energy-based...

Medical Spa Insider ·

2022/09/07

This week we revisit our conversation with Erin Hennessey, APRN, when she stopped by to talk about all facets of energy-based skin treatment. In this wide-ranging discussion, she covered: Her path from energy-based treatments for burn injuries to scar treatment to skin rejuvenation; The importance of listening to what the patient wants to improve first; Steps to take before opening your own practice; Ways she gets patients to adopt energy-based treatments; The importance of social media in marketing

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45:26

Greatest Hits: Legal Compliance, Med Spa Ownership...

Medical Spa Insider ·

2022/08/31

This week we revisit our conversation with Michael S. Byrd, JD and Brad E. Adatto, JD of ByrdAdatto when they took a deep dive into the legal issues regarding medical spa ownership and the specifics of the corporate practice of medicine. They covered questions like: What is the corporate practice of medicine? Why does the corporate practice of medicine matter? Who can legally own a medical spa? What are the risks of not following the corporate practice of medicine? What is a Management Services

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27:02

Membership Spotlight: Catching Up With Jackie Spagnuolo

Medical Spa Insider ·

2022/08/24

In the first anniversary episode of Medical Spa Insider’s Membership Spotlight series, AmSpa’s membership relationship development specialist, Michela Bailey, reunites with her first podcast guest, Jackie Spagnuolo, MSN, NP, of Beauty Nurse NYC. Their conversation covers Spagnuolo’s history with AmSpa and what she’s been up to in the past year, including: -How she heard about AmSpa and why she decided to join; -Opening her mobile IV therapy business; -Why she teaches an introduction to aesthetic

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44:19

A Market Researcher’s Take: Resilience, Growth and...

Medical Spa Insider ·

2022/08/17

In this week’s podcast, AmSpa CEO, Alex R. Thiersch, JD, speaks with Brooke Bower, director of marketing research for Gordian Solutions Group. They discuss the making of the 2022 Medical Spa State of the Industry Report and its results, including: Filling the gap in market research for medical spas; The great majority of single-owner “mom-and-pop” medical spas; How the report was put together; The findings that stood out to her; Which results changed since the start of the pandemic; and Medical spa

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207 results

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