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PODCAST

The Art Of Hospitality

The Art Of Hospitality Podcast

The Art of Hospitality is the podcast for vacation rental professionals who want to think differently about what they"re building. Each week, Conrad O"Connell and Adam Norko dig into the ideas, strategies, and conversations shaping the vacation rental industry — from AI and operations to guest experience and growth. Less fluff. More depth. Always practical.

business management

All Episodes

46:52

Safety Is The MOST Important Vacation Rental Regulation

The Art Of Hospitality ·

2023/03/29

In this episode, we welcome a new guest: Justin Ford of Breezeway. He's the International Short-Term Rental Safety Expert. On today's show we dive into why safety is a critical component of building a world-class vacation rental operation. ⭐️ Links & Show NotesAdam NorkoScott FasanoJustin FordJustin's WebsiteSafety Program🔗 Connect With Travel Advantage NetworkRevBoost CollectivePartner With TAN🏠 About Travel Advantage NetworkTRAVEL ADVANTAGE NETWORK (TAN) is a program developed to

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41:39

Driving Industry Evolution at the Intersection of...

The Art Of Hospitality ·

2023/03/22

In this episode, we welcome a new guest: Steve Schwab, the CEO of Casago. Steve does a deep dive into building a winning culture and how leaders can win, and where we're falling short today. ⭐️ Links & Show NotesAdam NorkoScott FasanoSteve SchwabLearn more about Casago🔗 Connect With Travel Advantage NetworkRevBoost CollectivePartner With TAN🏠 About Travel Advantage NetworkTRAVEL ADVANTAGE NETWORK (TAN) is a program developed to provide travel to popular destinations for our network of

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51:09

Vacation Rental Property Ranking is Broken. Let's Fix...

The Art Of Hospitality ·

2023/03/15

In this episode, we dive into a brand-new topic: how to "matchmake" between homeowner and property manager. How can you rank the property and homeowner for a good fit? ⭐️ Links & Show NotesAdam NorkoScott Fasano🔗 Connect With Travel Advantage NetworkRevBoost CollectivePartner With TAN🏠 About Travel Advantage NetworkTRAVEL ADVANTAGE NETWORK (TAN) is a program developed to provide travel to popular destinations for our network of clients. TAN clients purchase travel weeks in bulk so

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45:31

Does Marketing Still Matter?

The Art Of Hospitality ·

2023/03/08

In this episode, we flip the script. Showrunner Conrad takes over for Scott, while Scott runs point on a detail discussion around marketing, brand and how to build a world-class vacation rental company.⭐️ Links & Show NotesAdam NorkoScott FasanoConrad O'ConnellBuildUp Bookings🔗 Connect With Travel Advantage NetworkRevBoost CollectivePartner With TAN🏠 About Travel Advantage NetworkTRAVEL ADVANTAGE NETWORK (TAN) is a program developed to provide travel to popular destinations for our

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35:12

Break the Mold to Create Winning Vacation Rental...

The Art Of Hospitality ·

2023/03/01

In this episode, Scott & Adam are joined for the second-ever guest! Bryant Booze of TAN joins the show to highlight just how many contracts he's closed (thousands?!) Here's the "one with Booze": he explains how to leverage and build flexibility when signing TAN contracts and how offering both retail and wholesale weeks to an owner can get a deal signed and grow inventory.⭐️ Links & Show NotesAdam NorkoScott FasanoBryant Booze 🔗 Connect With Travel Advantage NetworkRevBoost

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33:22

Vintory & Travel Advantage Network: How We Got Here &...

The Art Of Hospitality ·

2023/02/22

In this episode, Scott & Adam are joined for the first-ever guest! Brooke Pfautz of Vintory joins the show to highlight how he leveraged TAN to build up to 500 contracts (plus a bunch more contracts that Brooke has never revealed before). Listen in to learn about the VR industry growth trends in 2023 and more. ⭐️ Links & Show NotesAdam NorkoScott FasanoVintoryFrom 0 to 500 Properties in Five Years: A Playbook on How to Grow Your Short-Term Vacation Rental Inventory🔗 Connect With

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26:32

Ready for Launch: Our First Steps to Launch a...

The Art Of Hospitality ·

2023/02/15

In this episode, Scott & Adam focus on the basics of starting a business in the vacation rental industry. Scott and Adam cover their business plan, the naming process, and the legal and team aspects of the business. They also talk about their experiences with vendors and outsourcing services like accounting. Dig in to more advanced topics of tech stack, partners, and inventory and avoid getting into too much detail on the start-up process.⭐️ Links & Show NotesAdam NorkoScott

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27:49

Why Vacation Rental Franchises Are the Wave of the...

The Art Of Hospitality ·

2023/02/08

In this episode, Scott & Adam break down the model of vacation rental franchises: how they can scale to deliver 5-star service and why Casago specifically is the one to bet on long term.⭐️ Links & Show NotesAdam NorkoScott FasanoCasagoFranchising 🔗 Connect With Travel Advantage NetworkRevBoost CollectivePartner With TAN🏠 About Travel Advantage NetworkTRAVEL ADVANTAGE NETWORK (TAN) is a program developed to provide travel to popular destinations for our network of clients. TAN

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44:04

What is TAN? What Is RevBoost Collective? In-Depth...

The Art Of Hospitality ·

2023/02/01

In this episode, Scott & Adam explain in depth TAN (Travel Advantage Network) and RevBoost Collective.⭐️ Links & Show NotesAdam NorkoScott Fasano🔗 Connect With Travel Advantage NetworkRevBoost CollectivePartner With TAN🏠 About Travel Advantage NetworkTRAVEL ADVANTAGE NETWORK (TAN) is a program developed to provide travel to popular destinations for our network of clients. TAN clients purchase travel weeks in bulk so they vacation at discounted rates and secure endless

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35:27

Measuring Profitability Per Property To Maximize Your...

The Art Of Hospitality ·

2023/01/25

⭐️ Links & Show NotesAdam NorkoScott Fasano🔗 Connect With Travel Advantage NetworkRevBoost CollectivePartner With TAN🏠 About Travel Advantage NetworkTRAVEL ADVANTAGE NETWORK (TAN) is a program developed to provide travel to popular destinations for our network of clients. TAN clients purchase travel weeks in bulk so they vacation at discounted rates and secure endless opportunities to create lasting vacation memories. Since 1992, TAN clients have taken well over 750,000 worry-free

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28:09

Transparency Of Building A World-Class Vacation...

The Art Of Hospitality ·

2023/01/18

⭐️ Links & Show NotesAdam NorkoScott Fasano🔗 Connect With Travel Advantage NetworkRevBoost CollectivePartner With TAN🏠 About Travel Advantage NetworkTRAVEL ADVANTAGE NETWORK (TAN) is a program developed to provide travel to popular destinations for our network of clients. TAN clients purchase travel weeks in bulk so they vacation at discounted rates and secure endless opportunities to create lasting vacation memories. Since 1992, TAN clients have taken well over 750,000 worry-free

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3:28

Introducing: The Art Of Hospitality

The Art Of Hospitality ·

2023/01/18

Each episode will cover a different aspect of the vacation rental industry, from the latest trends and technologies to the best practices for managing a property and providing top-notch customer service. The hosts will also be featuring interviews with industry experts, sharing their insights and experiences.Adam and Scott bring a wealth of knowledge and experience to the podcast, having built their own successful vacation rental business. Along with Conrad O'Connell as the production, they

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172 results

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