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PODCAST

Uncle Marv"s IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working

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All Episodes

00:21:13

AI-Powered Continuous Authentication (EP 891)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/12

Hey friends — in this one I talk with Dexter Caffey from Smart Eye Technology about stopping cybercriminals with continuous biometric security. No keys, no fobs — just your face and a camera. From banks and law firms to medical offices, this could be the next standard for MSP security.Why Listen:Learn how continuous authentication worksStop remote desktop attacks instantlyKeep files locked to the right person onlyHear real-world bank fraud prevention storiesCompanies, Products & Books

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00:24:55

Auvik vs Domotz: Final Roundup (EP 890)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/12

Choosing a network monitoring platform isn’t one-size-fits-all. In this episode, I compare Auvik and Domotz head-to-head, sharing my hands-on experiences and candid MSP feedback. We’ll talk integrations, multi-site dashboards, NetFlow analytics, and reverse proxy simplicity. You’ll hear real-world pros and cons to help you avoid costly trial-and-error. And yes — I’ll reveal the tool I personally use and why.Why Listen:Side-by-side field-tested comparison of Auvik & DomotzLearn about NetFlow

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00:19:52

Mizo: Revolutionizing MSP Workflows (EP 889)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/08

Join me as I chat with Nat about the transition from managed services to building an AI-driven solution for ticket management and documentation. Nat shares candid insights from the PitchIT bootcamp, talks integrations with IT Glue and other platforms, and reveals their vision for empowering techs and boosting MSP margins. Whether it’s learning how AI can augment your team or understanding the future of project work in the MSP ecosystem, you’ll get actionable advice and plenty of laughs along the

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01:04:01

MSP Owners Group: Culture Over Consolidation (EP 888)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/07

What does it really mean to sell your MSP and stay in the game? On this episode, I chat with Paco LeBron—fresh off selling a majority stake in ProdigyTeks and stepping up as CEO for MSP Owners Group. Paco drops hard-won insights on leadership, the pitfalls of transactional M&A, and why a company’s soul matters more than just financials. If you want to know how the new wave of MSP acquisitions is different, and how to thrive in a changing landscape, this episode is can’t-miss!We also talk all things

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00:32:13

MSPs vs Ransomware: Lessons from Checkpoint (EP 887)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/08/06

I sit down with cybersecurity thought leader David Meister, who leads global MSP efforts at Checkpoint Software, to talk big trends and smart strategies for MSPs in 2025. We dissect Checkpoint’s new ransomware report, the rise of AI-powered phishing emails, and why attackers are shifting focus to extortion. David gets candid about the challenges of moving from MSP to vendor, how Checkpoint is building a unified, user-friendly platform, and why humility must be part of your security playbook. We

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01:00:30

Ubiquiti in 2025: MSP Ready? (EP 886)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/31

Thinking about adding Ubiquiti to your MSP stack? Hear my firsthand experience deploying their latest network and security hardware, plus insights from an industry pro managing thousands of devices. We cut through the marketing hype, evaluating features, pitfalls, and integration strategies.Hear the honest pros and cons comparing Ubiquiti with Synology, TP-Link Omada, and Datto. Discover why properly sizing your stack matters, and how unified management platforms transform customer support and

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00:21:56

AI as a Service: Synthreo (EP 885)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/30

Artificial Intelligence is reshaping the MSP landscape, and no one knows it better than Gregg Lalle of Synthreo. Tune in as Gregg breaks down how MSPs can move beyond automation to build intelligent AI agents that help clients grow their businesses and improve operational efficiency. Synthreo isn't just another AI tool. Gregg explains how their no-code AI builder connects MSPs with powerful, brandable AI workforce solutions designed to scale and deliver real business outcomes—a must-listen for every

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00:21:13

Visualizing MSP Workflows with Kanban Power (EP 884)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/25

Visual thinkers, this one's for you! On this episode, Wim Kerkhoff walks us through the evolution of project management in the MSP world—starting with sticky notes and ending with an intuitive, web-based Kanban board purpose-built for real IT teams. We talk about integration headaches, boosting technician engagement, and why color-coding and swim lanes can transform how you manage work. You’ll hear success stories, tackle myths about automation and AI, and learn why “making work visible” is more

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00:24:55

NSITSP Spotlight: Jason Thomas (EP 883)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/24

What does it take to go from a one-man IT shop to a thriving 10-person business rooted in trust and professionalism? In this episode, I talk with Jason Thomas about his journey, the value of honest communication, and the tight-knit Chicago IT community that supports one another. You’ll hear how empathy, transparency, and taking time to recharge outside the business can fuel not just growth, but real transformation for your MSP.Why Listen:Discover practical tips for scaling your MSP teamLearn the

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00:57:21

SonicWall Unplugged: MRR and No-Commit Contracts (EP...

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/24

Uncle Marv hosts SonicWall’s finest—Lisa Compton and Julian Agapitos—for a packed roundtable all about the latest in firewall tech, MSP best practices, and business flexibility. We cover the move from Gen 6.5 to Gen 7 (and 8!), the new $99 TZ80 firewall, and how SonicWall’s cyber insurance and warranty options stack up. The conversation brings out hard truths about contracts, vendor transparency, SASE, ZTNA, and the magic of single-pane-of-glass management via the new Sonic Platform. This one’s a

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00:23:37

TurboDocx: AI Power for MSP Proposals (EP 881)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/22

What if you could move from a client call to an executive proposal in five minutes? In this eye-opening episode, Nicolas Fry explains how TurboDocx leverages AI, cryptography, and creative automation to streamline every step of the MSP sales process. Learn how you can stand toe-to-toe with the big IT firms, all while saving money and time. Plus, discover special features like free e-signatures, smart pricing, and robust audit trails that make TurboDocx a must-have for any IT business.Why

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00:21:53

Winning Clients with Automated Pen Testing (EP 880)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/21

Discover how security can actually win you new clients! In this can’t-miss episode, Anup Ghosh of ThreatMate reveals exactly how automated pen testing and attack simulations not only close deals but also create ongoing revenue for MSPs. Learn the difference between a basic scan and a “real” pen test, what MSPs must do to stay ahead in compliance, and the secrets of agentic platform architectures. If you’re looking to position your MSP for explosive growth and sustained security, you’ll want to hear

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00:20:37

Making Compliance Simple for MSPs (EP 879)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/18

Are you tired of customers dreading compliance and security talk? In this episode, I chat with Jared Casner of Blacksmith InfoSec, who’s making compliance accessible for every MSP and SMB. Discover their “paint-by-numbers” approach to policy management, seamless ConnectWise integrations, and how their flexible platform creates new revenue streams for tech pros. Holistic security isn’t just a buzzword—it’s a philosophy, and Blacksmith InfoSec is putting it into action. Hear the backstory of how two

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00:23:28

AP2T Labs: Rethinking Cybersecurity Awareness (EP 878)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/17

In this episode, I get the inside scoop from Reese Tuttle, whose passion for stopping cybercrime is rooted in family and real-world experience. We discuss AP2T Labs’ patent-pending training platform: from social media and business-based attacks to text, voice, and even physical mail scams. Reese details how their “edu moments” and instant feedback turn risk into learning, how their flexible API-first setup makes integrations painless, and what motivates him every morning to make a difference. If you

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00:19:57

Build Partnerships, Not Clients (EP 877)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/16

Join me and Kip Fanta as we reveal how MSPs can break free from the “vendor” label and become true business partners. Learn why strategic management, AI-powered insights, and a collaborative approach are the keys to thriving in today’s IT landscape.Kip shares how their two-sided platform enables both MSPs and clients to collaborate, capture ideas, and align technology investments with real business needs. We talk about the growing role of AI and real-time analytics, the importance of advisory

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00:19:55

AI Powered QBRs with Strategy Overview (EP 876)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/15

Curious how today’s top MSPs are saving hours on QBRs and strategic planning? Alex Markov of Strategy Overview shares the inside scoop on their AI-powered platform, IT Glue integration, and how real-world feedback drives innovation.Alex reveals the major updates since last year—including automated QBRs with Arya, expanded reporting for Office 365, and a robust IT planning module. We dig into the platform’s origins at Red Key Solutions, how MSPs can quickly adopt and customize the process, and why

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00:23:26

Matchmaking for MSPs: Find My IT Partner (EP 875)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/14

Are you tired of chasing cold leads and competing with dozens of MSPs for the same customer? In this episode, I chat with Skofi, the mastermind behind Find My IT Partner, who’s on a mission to reinvent how IT providers and SMBs connect. We talk about the power of curated matches, the importance of trust, and why his platform is more “cyber matchmaking” than traditional lead gen. If you’re ready to move beyond word-of-mouth and discover a smarter way to grow your MSP, you won’t want to miss this

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00:21:13

Smarter Support: HitWit’s AI Advantage (EP 874)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/11

Get ready for an insightful conversation with Bhadri Varadarajan of HitWit, a PitchIT finalist at IT Nation Connect 2025. We dive into the nuts and bolts of AI-powered knowledge sharing, from onboarding and interactive learning to customer engagement and support. Bhadri explains how HitWit’s platform helps MSPs deliver fast, knowledgeable responses and build an “AI muscle” that sets them apart in a competitive market. We cover the importance of managing data, the shift from traditional training to

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00:21:02

AI Sales Coaching for MSPs (EP 873)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/10

Are you tired of feeling lost when it comes to MSP sales? This episode brings you the game-changing insights of Jean Templin, co-founder of NAYAK, who’s on a mission to help IT pros sell better, smarter, and faster. Learn how AI-driven coaching and emotional intelligence can transform your sales process and give you the confidence to close more deals—no matter your technical background.What if you could walk into every sales call fully prepared, armed with actionable insights and a cheat sheet

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00:54:15

Heather Simek: MSP Life, Lessons & Leadership (EP 872)

Uncle Marv"s IT Business Podcast (Products, stories,... ·

2025/07/10

Ever wondered what happens when a global IT giant acquires a renowned marketing firm? Tune in as Heather Simek and I unpack the Kaseya-TMT deal and its real impact on MSPs. From the inside scoop on industry rumors to how this move reshapes marketing, peer groups, and community, Heather brings her signature candor and expertise. Plus, we share stories about vendor contracts, FTC rulings, and the unique camaraderie that sets MSPs apart. If you want honest talk and actionable insights, this episode is

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