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PODCAST

Where We Buy: Retail Real Estate with James Cook

James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.

business marketing

All Episodes

27:05

Pizza Hut's New Store Design & Global Growth Plans -...

Where We Buy: Retail Real Estate with James Cook ·

2021/06/02

Stephen McDonald runs global development for Pizza Hut International. The brand's engine for global growth is its Fast Casual DelCo (FCD) store, which has already seen 1,000 openings since 2017. McDonald talks about the chain's global growth plans and the impact of the pandemic on its business. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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22:32

Computer Vision in the Supermarket - Where We Buy #178

Where We Buy: Retail Real Estate with James Cook ·

2021/05/23

David Gottlieb, Managing Director, Americas at Trax, explains how robots, shelf cameras, machine learning and the gig economy are impacting the supermarket. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 Read more retail

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36:07

Can you convert retail to industrial? - Where We Buy...

Where We Buy: Retail Real Estate with James Cook ·

2021/05/02

Retailers are demanding more industrial real estate to store and ship online orders. Can we turn empty retail buildings into industrial ones to meet that demand? James joined a panel of experts to dig into the weeds. Kris Bjorson has spent 27 years working with industrial occupiers; Seth Geldzahler spent most of his career overseeing real estate for a major retailer and lawyer David Rabinowitz is a partner with Goulston & Storrs and works in retail and industrial development. James Cook is the

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29:54

Bar Louie's Virtual Brands Are Incubators for New...

Where We Buy: Retail Real Estate with James Cook ·

2021/04/21

Bar Louie CEO, Tom Fricke joined the company to lead a turnaround strategy with no idea that the national chain of gastrobars would be exiting bankruptcy in the middle of a pandemic. But Fricke explains that there was a silver lining and in some ways the transformation plan was actually accelerated by the pandemic. SVP Food & Beverage, Steve Madonna explains the thinking that went into creating the menus of two new virtual delivery brands (Sweet Lou's and Macs & Stacks) that were prepared in Bar

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25:41

Can I use my store for last mile fulfillment? - Where...

Where We Buy: Retail Real Estate with James Cook ·

2021/04/11

Geno Coradini has worked in retail real estate for companies like Advance Auto Parts, FedEx Office and Family Dollar. He talks about how retailers are now using existing store fleets for last mile delivery, the challenges those retailers face, and which American retail companies are doing it best. This is a crossover episode of the Where We Buy podcast and Everything We Know About Retail weekly live video show. James Cook is the director of retail research in the Americas for JLL. Taylor Coyne is

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33:51

Better Shoe Shopping with 3D Scans of Your Feet -...

Where We Buy: Retail Real Estate with James Cook ·

2021/03/22

Volumental CEO Alper Aydemir talks about making a 3D model of your feet. The company uses machine learning based on data from millions of feet in order to make shoe recommendations. Shoppers get their feet scanned at retail stores like New Balance and Bauer. Ben Cooke of Fleet Feet talks about how the outfitting process at the running chain uses 3D foot scans as a part of customer consultations. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts |

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32:04

Black Luxury Buyers Have Been Underserved - Where We...

Where We Buy: Retail Real Estate with James Cook ·

2021/03/15

Alex Delotch Davis is spreading the word about Black luxury fashion, fine art & design through her digital media company Gallerie 88. She talks about the critical role that boutiques play in the fashion world and reveals some artists and designers that you should know about. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com

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36:54

An Accidental Career - Where We Buy #172

Where We Buy: Retail Real Estate with James Cook ·

2021/03/07

Ron Thurston's first retail job was at age eighteen, selling men's suits at a Broadway department store in San Francisco. Since then, he's worked in leadership roles at Gap, Apple and Bonobos. Today he's the Vice President of Stores at Intermix. In his book Retail Pride, Ron explores and celebrates retailing. A job that for many he says, is an accidental career. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen:

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27:33

Ke’nekt Prepares for the Return of Food & Fun - Where...

Where We Buy: Retail Real Estate with James Cook ·

2021/02/21

Little more than a year ago, food and fun seemed to be the future of bricks-and-mortar retail. But today, chains like Punch Bowl Social are in bankruptcy. What happens when social gathering becomes public enemy number one? For Joshua Rossmeisl, Founder & CEO of AMP Up1 Hospitality, a year of distancing gave his team the time to develop a new concept from the ground up. Ke’nekt will feature analog and digital games, cabana seating, and digital ordering through a dedicated app. They expect the first

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21:36

How Retailers Are Winning With Curbside Pickup -...

Where We Buy: Retail Real Estate with James Cook ·

2021/01/29

Picking up an online order can be the fastest and easiest way to buy something. Or it can be a huge pain. Carlos Aragon with Ipsos talks about how the spike in demand for online orders has been experienced by consumers. How retailers are doing a good job and where they could be doing better. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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26:22

Retail Recovery Around the World - Where We Buy #169

Where We Buy: Retail Real Estate with James Cook ·

2021/01/25

Cross-border retail watcher Charlotte Elstob says that a retail recovery is seen in vastly different stages depending upon where in the world one looks. In the U.K., much of retail is in hibernation. But in many parts of China a recovery is in full swing. Meanwhile, in Aspen, CO, RH will invest $105 million to create a collection of lifestyle experiences. And at the Dallas Airport, Hudson is constructing its first cashierless store, called Hudson Nonstop. James Cook is the director of retail

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32:50

The Retail Sectors that will Recover in 2021 - Where...

Where We Buy: Retail Real Estate with James Cook ·

2021/01/17

Sucharita Kodali, the retail industry analyst at Forrester joins James for a look back at the year in retail and a look forward to 2021. With vaccines rolling out and an expected return to cities, travel and experiential shopping, it's a hopeful future. But will our new reliance on online pickup and delivery continue at restaurants and grocers? James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show

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22:57

A Search Engine For Your Mall - Where We Buy #167

Where We Buy: Retail Real Estate with James Cook ·

2021/01/10

Which mall stores sell that one thing you're looking for? Jesse Michael, Managing Director at Adeptmind talks about creating a search engine that will answer that question. The technology from Adeptmind is already being used to power search and product discovery in the Cadillac Fairview app LiVE by CF and on websites for shopping centers like MainPlace Mall in Santa Ana, CA. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google

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29:11

Store Associates Can Also Sell Online - Where We Buy...

Where We Buy: Retail Real Estate with James Cook ·

2020/12/22

Bricks-and-mortar store associates already have the knowledge and skills to help online shoppers find what they need. Oscar Sachs, CEO and Cofounder of Salesfloor envisions a future where those store associates are seamlessly connected with electronic shoppers. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Leave a

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27:24

What Independents Can Learn From the Big Retailers -...

Where We Buy: Retail Real Estate with James Cook ·

2020/12/13

Nicole Leinbach Reyhle talks about how independent retailers have coped with the COVID crisis, the technologies they use to better serve customers and how they are faring this holiday season. Nicole is the founder of Retail Minded and co-founder of the Independent Retailer Conference. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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34:36

The Digital Equivalent of Walking the Mall - Where We...

Where We Buy: Retail Real Estate with James Cook ·

2020/11/20

Anne Mezzenga and Chris Walton worked together on Target's store of the future project and now they're co-CEOs of Omni Talk & Third Haus. They talk about the latest innovations in friction-free commerce, including computer vision and scan-and-go technology. They also discuss the perils and opportunities for malls and retailers in social media ecommerce. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen:

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32:02

In Retail, Sales Associates Matter the Most - Where...

Where We Buy: Retail Real Estate with James Cook ·

2020/11/12

Bob Phibbs is CEO of The Retail Doctor. He talks about how the true job of the retail salesperson is to make the customer feel like the most important person in the world. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061

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34:32

The Hidden World of Neuromarketing - Where We Buy #162

Where We Buy: Retail Real Estate with James Cook ·

2020/11/02

What is the true relationship between brands and our brains? To find out, neuroscientist Matt Johnson and marketer Prince Ghuman explored the hidden world of neuromarketing and consumer psychology in their new book Blindsight. The book is a collection of marketing tools and techniques that affect our shopping behaviors in ways we may not even be aware of. Johnson and Ghuman also talk about how neuromarketing impacts the world of shopping centers and retail. James Cook is the director of retail

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34:03

Keep Digital Customers Engaged Through Physical...

Where We Buy: Retail Real Estate with James Cook ·

2020/10/26

As the pandemic continues, retailers have leaned ever further into eCommerce and digital marketing. Kristen LaFrance, Head of Resilient Retail at Shopify talks about how Outdoor Voices, Beard Brand and other digital native brands have used physical spaces as platforms for digital marketing. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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17:34

Retailers Rethink Store and Warehouse Strategies -...

Where We Buy: Retail Real Estate with James Cook ·

2020/10/13

The pandemic has pushed retailers to rethink how to best use their real estate assets. Some are employing retail stores for online fulfillment or last mile delivery, while others are trimming the number of retail stores. Kris Bjorson leads the Retail/e-commerce Distribution group and Geno Coradini leads the retail tenant rep group at JLL. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show

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258 results

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