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PODCAST

Dental Business RX

Dental Business RX

Want a treatment plan for immediate practice growth and better profitability? Want actions you can do right now to raise collections, operate more efficiently, build a reliable team, see more high-quality new patients, and take home a bigger profit? In the Dental Business Rx Podcast, we get right down to business with actionable tips and tools you can start using today. Your host, Jeff Blumberg, will lay out many of the core concepts that MGE: Management Experts" clients have used to create some of

business management

All Episodes

27:49

Ep. 39: Practice Sales & Transitions

Dental Business RX ·

2022/06/13

Whether you’re looking to sell your practice in the short or long-term future, there are some important factors to keep in mind to ensure it goes smoothly. So in this episode, Jeff discusses what options you have and some key “do’s and don’ts” for selling a dental practice. 1:10 – Should you sell? Or is there another option? 11:37 – Selling to a DSOs vs a private buyer 22:37 – Planning for a sale in the long-term future Video on Associate Pay Plans - https://www.youtube.com/watch?v=2rcmdiY3dN8

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33:32

Ep. 38: Organizing Your Front Office to Maximize...

Dental Business RX ·

2022/06/06

Poor organization in your front office doesn’t just create stress—it also costs you a ton of lost revenue! And it’s extremely common in many dental practices. So in this episode, Sabri Blumberg joins Jeff to discuss front office structure and how to become more efficient. 1:58 – The three most common dental offices get it wrong 8:57 – Creating structure and division of duties 23:46 – Using statistics and tracking performance Team training video courses - https://ddssuccess.com Learn more about

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35:37

Ep. 37: Update on Dental Staffing Issues & Labor...

Dental Business RX ·

2022/05/30

We discussed troubling labor market trends and staffing issues back in episode 2, and figured things would start to normalize over time. Well, it’s nine months later now and it has actually gotten worse! So in this episode, Jeff will try to make sense of it all and discuss solutions to help your practice thrive no matter what’s happening in the labor market. 1:24 – What are the current trends and how have things changed? 7:24 – What can you do to get a leg up? 17:15 – Onboarding and retaining new

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24:44

Ep. 36: Overlooked Growth Opportunities in Dentistry...

Dental Business RX ·

2022/05/23

The way the dental industry is trending over the next few years is creating incredible opportunities for smart private practice dentists. Many of our clients have taken advantage of this to see tremendous growth—often adding five, six, or even ten additional locations with great profitability. In this episode, Jeff will cover these industry trends and how you can take advantage. 1:03 – Eye-opening statistics about practice ownership and supply of dentists 9:51 – Easy opportunities for private

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20:05

Ep. 35: Four Big Mistakes Dentists Make with Finances

Dental Business RX ·

2022/05/16

With inflation and rising costs recently, being sharp with your finances is more crucial than ever. So in this week’s episode, Jeff discusses common financial mistakes dentists make that can be very costly in the long run—as well as some tips on how to tighten up your practice’s overhead. 4:07 – A Profit & Loss Statement is NOT a good representation of your overhead or budget 9:12 – Things you should never outsource 11:21 – Underutilizing the things you’re already paying for 16:02 – Failing to

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23:14

Ep. 34: Making Your Morning Huddle More Productive

Dental Business RX ·

2022/05/09

Keeping your team in tight coordination is essential for running an efficient schedule and achieving your production goals. A morning huddle (or “production meeting” as we call it) is the most efficient way to get everyone coordinated at the start of the day, and can be a major boost to production. If this meeting isn’t managed well, though, it can be pointless drawn out affair. So in this episode, Jeff covers the blueprint for an effective morning production meeting. Morning Production Meeting

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15:32

Ep. 33: Four Steps for Reducing Office Drama

Dental Business RX ·

2022/05/02

We’ve all seen or experienced inter-office drama before. It’s tempting to just ignore it and hope it’ll “work itself out,” but letting it fester can destroy team morale and productivity. So in this episode, Jeff shares his tips for addressing office drama smoothly and quickly so the team can get back to working together productively and caring for patients. 2:26 – 4 steps to resolve and prevent drama between staff 11:47 – What do you do if a patient is creating drama? Learn more about MGE

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21:53

Ep. 32: Five Ways to Improve Customer Service

Dental Business RX ·

2022/04/25

Dentistry is ultimately a service business, and having great customer service will do more to make your practice stand out than having the most impressive hi-tech equipment or expensive marketing gimmick. So, in this episode, Jeff discusses five ways for your team to improve the quality of service and make your practice a place where patients want to stay and refer their friends and family to. :12 – Why customer service has become even more important over the last few years 6:47 – Understanding

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42:33

Ep. 31: Designing a Productive, Efficient Schedule...

Dental Business RX ·

2022/04/18

Outside of dentistry, there are very few business where scheduling plays such an enormous role in the business’s profitability, efficiency, growth, and general stress levels. How you run your schedule can truly mean the difference between success and failure. So in this episode, Jeff brings on special guest Chris Menkhaus to cover some key points of the scheduling methodology we teach here at MGE. :44 – What type of office do you want to be and how does that affect your scheduling protocol? 9:44 –

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22:57

Ep. 30: Creating a Bonus Plan for your Dental Practice

Dental Business RX ·

2022/04/11

A bonus plan is a great way to motivate your team and reward them for their hard work, but if you structure it the wrong way, it can create problems. So in this episode, Jeff discusses some “do’s and don’ts” and example bonus plan systems to make sure both the owner and the staff win with your bonus plan. :47 – The “do’s and don’ts” of creating bonus plans 9:02 – Example of a workable bonus plan 14:23 – Ensuring the practice owner and the staff both win 20:08 – Adding special one-off bonus game

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25:46

Ep. 29: What to Do When an Employee is Underperforming

Dental Business RX ·

2022/04/04

Do you have any team members that you know just aren’t cutting it? Anyone you’re thinking you may need to replace at some point? Well, inaction isn’t helping anything, so in this episode, Jeff discusses what you should do about it, including steps to take to resolve the issue and when it’s time to go ahead and replace them. 1:12 – Current labor market trends that are aggravating these issues 7:48 – Can the issue be resolved? 12:10 – The steps to take when an employee isn’t performing 21:34 – When

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33:33

Ep. 28: Improving Employee Initiative & Responsibility

Dental Business RX ·

2022/03/28

You may wish that your team members would care more about the practice, have more initiative, and take on more responsibility—but what can you actually do to improve these things? In this episode, Jeff Blumberg gives nine things you can do to improve employee initiative and responsibility in your dental practice. 1:38 – Communicating with your team members 3:19 – Proper division of labor is essential 6:07 – Using statistics to rate employee performance 10:28 – Should you share “the numbers” with

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18:19

Ep. 27: One Thing You Can Do Right Now to Increase...

Dental Business RX ·

2022/03/21

How you design your schedule is one of the biggest factors in determining your success or failure with case acceptance. By simply making a few adjustments to the way you schedule, you could see your case acceptance rate skyrocket—and that’s exactly what Jeff covers in this week’s episode! The MGE Communication & Sales Seminars - https://www.mgeonline.com/mge-communication-and-sales-seminars

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16:19

Ep. 26: Is It Time to Raise Your Fees?

Dental Business RX ·

2022/03/14

Reviewing your fee schedule each year has always been a good idea, but this year it’s mandatory. With the rising costs of doing business and soaring inflation, you need to raise your fees in order to stay profitable. So, in this episode, Jeff covers the various factors to consider and how to go about raising your fees. 1:59 – When you would typically raise your fees, and why things have changed now 4:08 – How should you go about raising your fees 11:25 – How do you account for PPOs, where you

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42:39

Ep. 25: Getting & Staying Profitable in the 2020s

Dental Business RX ·

2022/03/07

With the rising costs of doing business, it’s going to be more important than ever to keep a sharp eye on profitability in the coming years. So in this week’s episode, Sabri Blumberg joins Jeff to discuss recent trends in the economic landscape of dentistry and ways to improve profitability going forward. 2:00 – Shifting the focus from total collections to the profit margin 12:35 – Assessing your practice’s overhead 22:58 – Taking a fresh look at your fee schedule and insurance participation 29:25

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22:54

Ep. 24: Multiple Practices – The Do’s and Don’ts

Dental Business RX ·

2022/02/28

Adding a second (or third or fourth or fifth) practice can be a fantastic opportunity to expand…or it can be a complete nightmare. So, don’t end up doubling your stress and overhead with no profit to show for it. Follow these tips from Jeff on how to do it the right way. 1:57 – Are you really ready to add another practice? 6:10 – Time and distance matters with your new location 12:27 – Associate or partner? 15:07 – Scratch practice or existing office? 20:33 – Why now is a great time to expand into

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47:39

Ep. 23: The Top 5 Ways to Market Your Dental Practice

Dental Business RX ·

2022/02/21

Dentistry is a competitive business and marketing is a must, but where do you start? What types of marketing are actually getting results nowadays? In this episode, MGE’s Marketing Director Adam Mortimer joins Jeff to discuss the top five ways to market your dental practice. 1:31 – Why you don’t want to rely on just one source of new patients 5:56 – How a good word-of-mouth referral campaign drastically reduces your cost-per-new-patient 8:07 – Why online reviews and testimonials are even more

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25:57

Ep. 22: When Should You Actually Deactivate a Patient?

Dental Business RX ·

2022/02/14

So a patient of yours hasn’t been in for a few years and isn’t answering your front desk’s calls—what should you do? Should you “deactivate” or “purge” their chart? And for that matter, what should you do about the thousands of inactive charts you may have sitting in your practice? Most dentists approach this wrong and it costs them a ton of potential production. So in this episode, Jeff discusses the right way to do it! 1:17 – How do you define an “active” patient? 6:55 – The four reasons why you

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16:29

Ep. 21: Weekly Management Meetings

Dental Business RX ·

2022/02/07

When you get busy with patients, it’s hard to make time for keeping up with the “business side” of dentistry. So in this episode, Jeff covers how to quickly and effectively handle the important management matters each week and ensure your practice stays on track toward achieving your goals. 1:06 – Why it’s important to hold a weekly meeting with your OM 5:44 – The practice statistics you should review each week 12:13 – Other important points to cover when you meet Learn more about MGE

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27:56

Ep. 20: No New Patients? Why Your Marketing Isn't...

Dental Business RX ·

2022/01/31

What do you do if your new patient numbers fall off or if you’re paying for marketing that isn’t getting results? That’s what Jeff discusses in this week’s episode. Why you’re marketing isn’t working and how to fix it! 2:22 – Dealing with cancellations 6:56 – Scheduling new patients 15:30 – Determining what’s wrong with your marketing 24:45 – Keeping your marketing fresh The MGE New Patient Workshop - https://www.newpatients.net Download the call log - https://www.mgeonline.com/np-call-log Learn

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