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PODCAST

Dental Business RX

Dental Business RX

Want a treatment plan for immediate practice growth and better profitability? Want actions you can do right now to raise collections, operate more efficiently, build a reliable team, see more high-quality new patients, and take home a bigger profit? In the Dental Business Rx Podcast, we get right down to business with actionable tips and tools you can start using today. Your host, Jeff Blumberg, will lay out many of the core concepts that MGE: Management Experts" clients have used to create some of

business management

All Episodes

40:25

Ep. 46: Getting Serious About Your Hygiene...

Dental Business RX ·

2022/08/01

This week we wrap up our hygiene department series with specific steps you should take to build up the hygiene department and get productive! :11 – Laying the foundations for a sustainable hygiene dept 8:18 – 9 steps for building a productive and efficient hygiene dept Hygiene Formula spreadsheet - https://www.mgeonline.com/hygieneformula Reactivation Guidelines - https://www.mgeonline.com/mge-reactivation-program MGE Power Program - https://www.mgeonline.com/power-program

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28:21

Ep. 45: Getting Serious About Your Hygiene...

Dental Business RX ·

2022/07/25

The hygiene department is one of the biggest weaknesses for most dental practices. Even if you think you’re hygiene department is doing pretty well, you may be losing patients and underperforming more than you think. So in this week’s episode, Jeff lays out how to determine your actual performance and where you should be if you were truly maximizing hygiene production. :11 – Evaluating your true hygiene performance 12:18 – What should your expected revenue be? 21:21 – How HMOs and PPOs affect

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14:24

Ep. 44: How Well Do You Understand the Inner Workings...

Dental Business RX ·

2022/07/18

How much do you need to know about the various functions and jobs within your dental practice? If you’re the doctor, does it really matter if you know exactly how to schedule patients, how to answer the phones, how to make financial arrangements with patients, how to estimate insurance, etc? In this episode, Jeff discusses why it is crucially important for you to understand all of your business processes, whether you’ve hired others to do them for you or not. Learn more about MGE

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23:36

Ep. 43: Management Time: The Key to Practice Growth

Dental Business RX ·

2022/07/11

One of the most difficult parts of owning a dental practice is finding the time to manage it. And if you don’t put focus on management consistently, things just pile up or don’t get done. So, in this episode, Jeff discusses ways to organize your time and practice intelligently so you don’t have to try to squeeze things in between patients or stay late every night to catch up. MGE Power Program - https://www.mgeonline.com/power-program Learn more about MGE - https://www.mgeonline.com

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46:51

Ep. 42: Case Acceptance: The Financial Discussion

Dental Business RX ·

2022/07/04

Everyone’s least favorite part of the case acceptance process is when you have to bring up the fee and ask for the money—but it’s important you do it right because it will ultimately determine whether the patient gets the treatment they need. So this week, Jeff brings on special guest Sabri Blumberg to give some great tips on how to approach the financial discussion. 4:36 – When to begin the financial discussion 17:10 – When to do the “hand off” to the Financial or Treatment Coordinator 24:13 –

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39:26

Ep. 41: The 4 Elements of a Great Dental Practice...

Dental Business RX ·

2022/06/27

Your dental practice’s website is the key to all your marketing efforts, so it’s crucial that your website immediately grabs visitors’ attention and gets them to pick up the phone to schedule an appointment. But how do you do that? What makes a dental website effective or ineffective at converting visitors into new patients? This week, Jeff brings on dental marketing expert Dan Brown to answer that question. 1:47 – What should go on your homepage? 19:00 – Why a “smile gallery” is a must 24:26 –

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27:12

Ep 40: Dental Team Hiring Tips

Dental Business RX ·

2022/06/20

Hiring is still a major problem for many dentists right now, which we’ve discussed in prior episodes. This week, we’re focusing on solutions. Jeff is joined by special guest Ashley Fuegel to discuss tips for finding, interviewing, and hiring candidates in today’s environment. As the VP of Administration, Ashley has hired hundreds of employees personally and also consulted countless clients, so she has seen it all when it comes to hiring. :40 – Finding qualified candidates 7:43 – What to look for

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27:49

Ep. 39: Practice Sales & Transitions

Dental Business RX ·

2022/06/13

Whether you’re looking to sell your practice in the short or long-term future, there are some important factors to keep in mind to ensure it goes smoothly. So in this episode, Jeff discusses what options you have and some key “do’s and don’ts” for selling a dental practice. 1:10 – Should you sell? Or is there another option? 11:37 – Selling to a DSOs vs a private buyer 22:37 – Planning for a sale in the long-term future Video on Associate Pay Plans - https://www.youtube.com/watch?v=2rcmdiY3dN8

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33:32

Ep. 38: Organizing Your Front Office to Maximize...

Dental Business RX ·

2022/06/06

Poor organization in your front office doesn’t just create stress—it also costs you a ton of lost revenue! And it’s extremely common in many dental practices. So in this episode, Sabri Blumberg joins Jeff to discuss front office structure and how to become more efficient. 1:58 – The three most common dental offices get it wrong 8:57 – Creating structure and division of duties 23:46 – Using statistics and tracking performance Team training video courses - https://ddssuccess.com Learn more about

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35:37

Ep. 37: Update on Dental Staffing Issues & Labor...

Dental Business RX ·

2022/05/30

We discussed troubling labor market trends and staffing issues back in episode 2, and figured things would start to normalize over time. Well, it’s nine months later now and it has actually gotten worse! So in this episode, Jeff will try to make sense of it all and discuss solutions to help your practice thrive no matter what’s happening in the labor market. 1:24 – What are the current trends and how have things changed? 7:24 – What can you do to get a leg up? 17:15 – Onboarding and retaining new

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24:44

Ep. 36: Overlooked Growth Opportunities in Dentistry...

Dental Business RX ·

2022/05/23

The way the dental industry is trending over the next few years is creating incredible opportunities for smart private practice dentists. Many of our clients have taken advantage of this to see tremendous growth—often adding five, six, or even ten additional locations with great profitability. In this episode, Jeff will cover these industry trends and how you can take advantage. 1:03 – Eye-opening statistics about practice ownership and supply of dentists 9:51 – Easy opportunities for private

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20:05

Ep. 35: Four Big Mistakes Dentists Make with Finances

Dental Business RX ·

2022/05/16

With inflation and rising costs recently, being sharp with your finances is more crucial than ever. So in this week’s episode, Jeff discusses common financial mistakes dentists make that can be very costly in the long run—as well as some tips on how to tighten up your practice’s overhead. 4:07 – A Profit & Loss Statement is NOT a good representation of your overhead or budget 9:12 – Things you should never outsource 11:21 – Underutilizing the things you’re already paying for 16:02 – Failing to

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23:14

Ep. 34: Making Your Morning Huddle More Productive

Dental Business RX ·

2022/05/09

Keeping your team in tight coordination is essential for running an efficient schedule and achieving your production goals. A morning huddle (or “production meeting” as we call it) is the most efficient way to get everyone coordinated at the start of the day, and can be a major boost to production. If this meeting isn’t managed well, though, it can be pointless drawn out affair. So in this episode, Jeff covers the blueprint for an effective morning production meeting. Morning Production Meeting

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15:32

Ep. 33: Four Steps for Reducing Office Drama

Dental Business RX ·

2022/05/02

We’ve all seen or experienced inter-office drama before. It’s tempting to just ignore it and hope it’ll “work itself out,” but letting it fester can destroy team morale and productivity. So in this episode, Jeff shares his tips for addressing office drama smoothly and quickly so the team can get back to working together productively and caring for patients. 2:26 – 4 steps to resolve and prevent drama between staff 11:47 – What do you do if a patient is creating drama? Learn more about MGE

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21:53

Ep. 32: Five Ways to Improve Customer Service

Dental Business RX ·

2022/04/25

Dentistry is ultimately a service business, and having great customer service will do more to make your practice stand out than having the most impressive hi-tech equipment or expensive marketing gimmick. So, in this episode, Jeff discusses five ways for your team to improve the quality of service and make your practice a place where patients want to stay and refer their friends and family to. :12 – Why customer service has become even more important over the last few years 6:47 – Understanding

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42:33

Ep. 31: Designing a Productive, Efficient Schedule...

Dental Business RX ·

2022/04/18

Outside of dentistry, there are very few business where scheduling plays such an enormous role in the business’s profitability, efficiency, growth, and general stress levels. How you run your schedule can truly mean the difference between success and failure. So in this episode, Jeff brings on special guest Chris Menkhaus to cover some key points of the scheduling methodology we teach here at MGE. :44 – What type of office do you want to be and how does that affect your scheduling protocol? 9:44 –

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22:57

Ep. 30: Creating a Bonus Plan for your Dental Practice

Dental Business RX ·

2022/04/11

A bonus plan is a great way to motivate your team and reward them for their hard work, but if you structure it the wrong way, it can create problems. So in this episode, Jeff discusses some “do’s and don’ts” and example bonus plan systems to make sure both the owner and the staff win with your bonus plan. :47 – The “do’s and don’ts” of creating bonus plans 9:02 – Example of a workable bonus plan 14:23 – Ensuring the practice owner and the staff both win 20:08 – Adding special one-off bonus game

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25:46

Ep. 29: What to Do When an Employee is Underperforming

Dental Business RX ·

2022/04/04

Do you have any team members that you know just aren’t cutting it? Anyone you’re thinking you may need to replace at some point? Well, inaction isn’t helping anything, so in this episode, Jeff discusses what you should do about it, including steps to take to resolve the issue and when it’s time to go ahead and replace them. 1:12 – Current labor market trends that are aggravating these issues 7:48 – Can the issue be resolved? 12:10 – The steps to take when an employee isn’t performing 21:34 – When

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33:33

Ep. 28: Improving Employee Initiative & Responsibility

Dental Business RX ·

2022/03/28

You may wish that your team members would care more about the practice, have more initiative, and take on more responsibility—but what can you actually do to improve these things? In this episode, Jeff Blumberg gives nine things you can do to improve employee initiative and responsibility in your dental practice. 1:38 – Communicating with your team members 3:19 – Proper division of labor is essential 6:07 – Using statistics to rate employee performance 10:28 – Should you share “the numbers” with

en

18:19

Ep. 27: One Thing You Can Do Right Now to Increase...

Dental Business RX ·

2022/03/21

How you design your schedule is one of the biggest factors in determining your success or failure with case acceptance. By simply making a few adjustments to the way you schedule, you could see your case acceptance rate skyrocket—and that’s exactly what Jeff covers in this week’s episode! The MGE Communication & Sales Seminars - https://www.mgeonline.com/mge-communication-and-sales-seminars

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