x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today"s

technology

All Episodes

15:22

CEO Chat: Is UC Dead? 8x8 CEO Says No!

UC Today ·

2024/07/30

In this insightful UC Today video, Dave Michels of TalkingPointz sits down with Samuel Wilson, CEO of 8x8, to delve into the rapidly evolving landscape of unified communications (UC) and contact centers (CC).With over seven years at 8x8 and a diverse background in finance, customer experience, and business strategy, Samuel provides a unique perspective on the industry's trends and future directions.In this engaging conversation, Dave and Samuel discuss the critical developments in the unified...

en-gb

11:42

CallTower Continues Global Operator Connect Expansion

UC Today ·

2024/07/29

UC Today's Tom Wright hosts CallTower's William Rubio.In this session, we discuss the following:CallTower's evolving Operator Connect operationHow demand for Operator Connect is comparing to Direct RoutingHow Operator Connect providers differentiate themselves

en-gb

12:19

Meeting No Participation Rate: Why it's so High and...

UC Today ·

2024/07/25

UC Today's Tom Wright hosts Mike Tolliver from Vyopta.In this session, we discuss the following:Why no-participation meeting rates are on the riseHow to keep the rate downHow user insights can drive productive meeting cultures

en-gb

16:17

Navigating the Shift from Telco to Techco with Voiceflex

UC Today ·

2024/07/24

UC Today's Susie Harrison hosts James Arnold-Roberts, CEO at Voiceflex.In this episode, we discuss:Current trends and areas of growth in the tech marketWhat a 'techco' isWhat makes a good techcoThe drivers behind the shift from telco to techco, and how Voiceflex is helping its customers navigate this

en-gb

37:33

AI News Show: Exploring Enterprise AI Adoption with...

UC Today ·

2024/07/22

UC Today host Rob Scott is joined by Co-Founder of enableUC, Kevin Kieller and Karuana Gatimu, Principal Manager for the Microsoft 365 Customer Advocacy Group at Microsoft.Discussion points:Essential considerations for AI implementationPractical AI use cases and enterprise adoptionLeveraging AI for talent managementAI Minute: Distinguishing usage from adoption in AI implementationsTop tips for successful AI adoption from KaruanaIn our latest episode, we are thrilled to have Karuana Gatimu joi...

en-gb

24:54

AI News Show - AI Assistants: Past, Present, and Future

UC Today ·

2024/07/16

UC Today host Rob Scott is joined by AI Expert and Co-Founder of enableUC, Kevin Kieller.In this update, we talk through the most popular AI news headlines:The history and advancement of AI assistants like Apple’s Siri, Amazon’s Alexa, and Google AssistantThe integration of Natural Language Processing (NLP) and machine learning in voice assistantsExpanding applications of voice assistants in smart devices, homes, cars, and enterprise solutionsThe role of AI voice assistants in enhancing custo...

en-gb

10:56

How Microsoft is Quietly Revolutionising Cybersecurity

UC Today ·

2024/07/16

UC Today's Tom Wright hosts Shaun Redfern from Symity.In this session, we discuss the following:How Microsoft has developed its security portfolio over the last few yearsHow Microsoft’s growing security portfolio has changed companies’ approach to their security stackHow is Symity developing its approach to cybersecurity?

en-gb

13:44

Elevating Contact Centres To The Next Level With...

UC Today ·

2024/07/15

UC Today's Kieran Devlin speaks to Ads Khan, Head of Service Delivery at Conversant.In this session, we discuss the following:The key challenges facing contact centres in 2024What is Conversant's C360 solution and how can it empower customers?C360's Contact Centre module and how its flexibility and depth supports contact centres

en-gb

31:49

AI News Show - Tackling Fake AI and Voice Avatars in...

UC Today ·

2024/07/10

Welcome to our fourth episode of the AI Show! Today, Rob Scott and Kevin Kieller are back to dissect the latest in AI news and to engage in a crucial conversation about voice avatars in 2024 and tackling fake artificial intelligence.AI News Headlines:Meta reevaluates labeling AI-generated posts on InstagramCharacter.ai enables phone calls to AI avatars in multiple languagesThe rise of voice notes and the new frontier for cyber criminalsColumbia University's DIVID tool detects AI-generated vid...

en-gb

16:17

NUWAVE and Cisco Empower Webex Calling in Multi-UC...

UC Today ·

2024/07/09

Watch on YouTube.Welcome to Episode 3 of the Nuwave Campaign series!In this episode, Rob Scott from UC Today News talks with Mark Bunnell, Chief Operating Officer of NUWAVE, and Chad Elford, Engineering Product Manager for Webex by Cisco.This discussion is essential for carriers, operators, and service providers aiming to become Certified Cloud Connect Providers for Webex Calling.Learn about the latest trends in Multi-UC and discover the opportunities available for partners right now. Don't m...

en-gb

13:49

Maximising Contact Centre Performance Through Data

UC Today ·

2024/07/08

Watch on YouTube.UC Today's Kieran Devlin speaks to Martin Mahler, Chairman at Akixi and data and analytics expert.In this session, we discuss the following:The key challenges contact centres are facing in 2024 and how analytics can help address them Practical use cases of how can be invaluable in contact centres How data can provide visibility for improving productivity and creating cost efficienciesThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIB...

en-gb

25:17

Latest on NICE in UCaaS, RingCentral's Relationships,...

UC Today ·

2024/07/08

Watch on YouTube.In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including:NICE entering the UCaaS space The future of RingCentral's partnerships Microsoft's ongoing anti-competitive case in Europe Our panel features the following UC experts:Melody Brue, Vice President & Principal Analyst Moor Insights &am...

en-gb

20:51

Microsoft Teams News JULY Update (2024)

UC Today ·

2024/07/03

Dive into our July 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem.In this update, we talk through the most popular Teams news headlines with this month’s special guests:Graham Walsh, Product Specialist at NeatRyan Herbst, Vice President & Chief Device Strategist, UnifiedCommunications.comMicrosoft Tea...

en-gb

17:20

Unlocking UC's Transformative Potential For...

UC Today ·

2024/06/27

UC Today's Kieran Devlin speaks to Jeyavelan Sabapathy, Global Head of Business Collaboration at Tata Communications.In this session, we discuss the following:1) The major regulatory challenges for Indian organisations and how Tata can support them2) How Tata Communications GlobalRapide empowers organisations in India with its network of global UC & collaboration partners3) What Makes Tata Communications a compelling local and global player

en-gb

13:33

Empowering The Channel With Voca

UC Today ·

2024/06/26

UC Today's Kieran Devlin speaks to Paul Taylor, Chief Commercial Officer at Voiceflex.In this session, we discuss the following:The key trends in the channel in 2024What Voca actually is and why Voiceflex is excited to collaborate with the channel around itHow Voiceflex's roadmap aims to support the channel

en-gb

29:27

Unlocking The Hybrid Work Analytics Goldmine

UC Today ·

2024/06/25

UC Today's Kieran Devlin speaks to Mike Tolliver, Product Management Director at Vyopta.In this session, we discuss the following:The challenges facing hybrid work organisationsWhat makes hybrid work analytics such an untapped goldmineHow data insights can help maximize office space utilisation

en-gb

30:22

AI’s Triple Evolution: Legacy, Generative, and the...

UC Today ·

2024/06/24

Watch on YouTube.Dave Michels Unpacks the AI Landscape in our latest roundup of TalkingPointz Insider news report.In this insightful episode, UC Today's Rob Scott and Dave Michels dissect the key findings from the latest Talking Points Insider Report, covering a range of hot topics in the unified communications and collaboration space. They dive into the current obsession with AI, explore the impact of major industry events, and discuss significant vendor movements. Here's a closer look at wh...

en-gb

25:56

Critically Upholding Digital Communications...

UC Today ·

2024/06/18

UC Today's Kieran Devlin speaks to Garth Landers, Director of Global Product Marketing at Theta Lake.In this session, we discuss the following:What is Digital Communications Governance and why is it important in UC?What are the major compliance challenges for UC in 2024?What about the role of AI?

en-gb

18:06

Digital Workplace Maturity - How Evolved is Your UC...

UC Today ·

2024/06/14

UC Today's Tom Wright hosts VOSS' Christopher Martini - Chief Vice President, Microsoft Strategy.In this session, we discuss the following:What are the main challenges that organizations face when managing and optimizing their UC stack?How to prioritize competing needs across departments?How does an organization measure the effectiveness and maturity of its UC stack?What strategies could be employed to drive cultural adoption and maximize ROI?

en-gb

37:08

AI Show – Navigating AI's Legal Landscape

UC Today ·

2024/06/13

From AI Outages to Ethical Concerns: A Deep Dive into the Latest AI News and RegulationsWelcome back to our third episode of the AI Show! Today, Rob Scott and Kevin Kieller are back to dissect the latest in AI news and to engage in a crucial conversation with Dr. Scott Allendevaux, a leading expert in AI law and policy.AI News Headlines:OpenAI ChatGPT Outage: As reliance on AI grows, businesses must prepare for potential outages and productivity losses.Zoom's AI Ambitions: Eric Yuan envisions...

en-gb

782 results

Similar Podcasts

Lead With AI

Tamara Nall

Linux in the Ham Shack

Black Sparrow Media

Data Engineering Podcast

Tobias Macey

Eye On A.I.

Craig S. Smith

Reflections

Livewire Labs