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PODCAST

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today"s

technology

All Episodes

18:54

Turning Compliance into Insight

UC Today ·

2026/01/22

Kristian McCann of UC Today talks to Chris Reed, Head of Product and Technology at Wordwatch, to explore how financial and regulated firms can transform their communication governance from a mere compliance task into a powerful source of business intelligence. This video dives deep into how companies can convert compliance data into actionable insights rather than viewing it as a checklist obligation. Key discussion points include: How legacy compliance systems create silos that l...

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18:43

Turning Compliance Into Competitive Advantage: Inside...

UC Today ·

2026/01/22

In this episode of UC Today, host Christopher Carey sits down with Tim Ward, Product Marketing Specialist at Global Relay, and Irwin Lazar, President and Principal Analyst at Metrigy, to unpack the findings of Metrigy’s latest report on the rapidly expanding compliance risks across unified communications. With enterprises adopting Teams, WhatsApp, SMS, AI assistants, and more, the discussion digs into why compliance can no longer lag behind innovation – and how leaders can avoid costly misste...

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23:50

GB Skip navigation Search Create 3 Avatar image...

UC Today ·

2026/01/20

Join Kieran Devlin, UC Today host, in conversation with Bill Dellara, Chief Product Officer at VOSS, as they explore the emerging concept of digital workplace automation fabric and its transformative impact on enterprise IT operations. In this insightful discussion, Bill shares how organizations like BT, Telefonica, and Lloyds Banking Group are breaking free from manual, script-based processes that have historically plagued UC and collaboration management. Bill Dellara explains why this domai...

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17:19

How to Bring Workers into the Office and Keep Them There

UC Today ·

2026/01/19

Kristian McCann sits down with John Ringis, Director of Physical Security, and Salik Makda, Director of Network Engineering at New Era Technologies, to unpack one of today’s most urgent workplace challenges: how to bring employees back to the office—and keep them there. With hybrid work now the norm, John and Salik break down why workplace readiness matters more than ever, what “good” looks like, and how organizations can rebuild trust in the physical office through safer environments, smarte...

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21:49

IT Leadership Interview: Why Enterprise AI Fails and...

UC Today ·

2026/01/19

In this session, UC Today’s Kieran Devlin sits down with Kalyan Kumar (KK), Chief Product Officer at HCL Software, to diagnose a critical issue facing the Global 2000: the inability to move AI from the lab to the real world. With so many firms stuck running endless experiments without delivering hard business outcomes, this conversation offers the architectural blueprint needed to break through the deadlock. KK shares why the secret to AI success isn't actually about the AI itself—it's about ...

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17:11

Choosing Communication Tech for Industrial...

UC Today ·

2026/01/15

Kristian McCann sits down with Ryan Zoehner, CEO at Algo Communication Products, and Ariel Posvolsky, Director of Customer Success Engineering at Algo, to unpack how manufacturers can finally bring their industrial floors into the unified communications era. Modern factories run 24/7, but many still rely on paging systems installed before the internet existed. In this conversation, Ryan and Ariel explain how to turn fragmented radios, DECT phones, sirens, and legacy amps into a cohesive, UC-d...

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15:42

One Vendor, One Network, One Solution: The Business...

UC Today ·

2026/01/12

In this UC Today session, host Kieran Devlin speaks with Will Morey, Managing Director of Channel at Gamma, about one of the most urgent challenges facing partners and end customers today: operational complexity. With organisations juggling fragmented UC, CC, and connectivity stacks, Will explains why consolidation isn’t just a commercial preference—it’s becoming a competitive necessity. This conversation digs beneath the surface of Gamma’s “one vendor, one network, one solution” promise to r...

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19:14

Bridging the CX Gap: How Akixi Supercharges Microsoft...

UC Today ·

2026/01/08

In this UC Today interview, host Kieran Devlin speaks with John Christian, Vice President of Marketing at Akixi, about the urgent CX demands reshaping the telecom and IT landscape—and how Akixi is helping service providers meet them. With a rich background at Metaswitch and Microsoft, John offers a frontline view of how Teams Phone migrations are creating massive expectations around insights and experience. Tune in to learn how Akixi’s packaged analytics, CRM integrations, and call recording ...

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17:11

Choosing Communication Tech for Industrial...

UC Today ·

2026/01/05

Kristian McCann sits down with Ryan Zoehner, CEO at Algo Communication Products, and Ariel Posvolsky, Director of Customer Success Engineering at Algo, to unpack how manufacturers can finally bring their industrial floors into the unified communications era. Modern factories run 24/7, but many still rely on paging systems installed before the internet existed. In this conversation, Ryan and Ariel explain how to turn fragmented radios, DECT phones, sirens, and legacy amps into a cohesive, UC-...

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17:28

AI Governance Crisis: 88% of Firms Face Governance...

UC Today ·

2025/12/16

In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake, to explore what’s becoming one of the biggest emerging risks in financial services: AI governance failure. Theta Lake’s recent research, based on insights from 500 financial institutions, shows a concerning paradox: while AI promises massive productivity gains, most firms are flying blind when it comes to monitoring AI-generated communications, making them vuln...

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18:29

Why UC and Contact Center Convergence Is a...

UC Today ·

2025/12/15

Kieran Devlin sits down with Bill Dellara, Chief Product Officer at VOSS, to unpack one of the biggest shifts happening in enterprise communications: the convergence of unified communications (UC) and contact center (CC). As organizations chase better experiences, lower costs, and smarter operations, we reveal how aligning UC and CC can unlock powerful outcomes for both customers and employees. With decades of experience at the heart of UC transformation, Bill Dellara shares practical...

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10:14

Elevating Hybrid Collaboration with Multi-Platform UC...

UC Today ·

2025/12/15

As hybrid work becomes the norm, enterprises face new challenges around collaboration, platform integration, and user experience. In this exclusive interview, Tata Communications’ Vivek Kar explores what it takes to build flexible, secure, and scalable communication environments that support diverse user needs. Key discussion points include: Why multi-platform UC support is now a business-critical capability – from mergers to legacy systems, find out what’s driving platform diversity. The ...

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10:59

The Enterprise Challenges of Managing Emergency...

UC Today ·

2025/12/15

Is your enterprise struggling with E911 compliance across multiple UC platforms? 🚨 Marc Haimsohn, VP Sales & Partnerships at Kurmi, reveals how Fortune 500 companies are automating emergency services management to meet Kari's Law and Ray Baum's Act requirements - cutting provisioning time from 30+ minutes to under 60 seconds. 🎯 WHAT YOU'LL LEARN: ✅ Why accurate, real-time location data is critical for multi-site enterprises ✅ How to reduce E911 provisioning errors through centralized

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11:28

Breaking Down Barriers to Managing Agent Lifecycles...

UC Today ·

2025/12/15

Join UC Today's Kristian McCann as he sits down with Quang Le, Product Manager at Kurmi, to explore the evolving challenges and innovative solutions in managing agent life cycles within contact centers. With organizations facing increasing complexity from seasonal spikes, platform fragmentation, and the demands of distributed teams, the realities of managing agent onboarding, offboarding, and ongoing administration in today’s fast-paced contact center environments are increasingly comp...

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14:01

The Shifting Challenges Organizations Face with...

UC Today ·

2025/12/15

Join host Kristian McCann and Ari Applbaum, VP of Marketing at LeapXpert, as they dive deep into the evolving security landscape of enterprise messaging. With messaging apps like WhatsApp, WeChat, and iMessage now integral to daily business communications, understanding the risks and solutions is more critical than ever. This insightful conversation unpacks why every business leader, IT professional, and compliance officer should pay attention to the hidden vulnerabilities in of...

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31:13

The Latest News on Mitel's Resurgence, Google Beam,...

UC Today ·

2025/12/15

In this jam-packed episode of UC Big News, host Kieran Devlin is joined by expert analysts Jon Arnold, Melody Brue, Craig Durr, and Zeus Kerravala for a whirlwind tour of the latest from the unified communications world. The team unpacks Mitel’s return from bankruptcy, gets hands-on with Google Beam's volumetric video marvel, and decodes Cisco’s new enterprise-focused vision for Webex, fresh from Cisco Live 2025. Whether you're a tech leader, vendor watcher, or just UC-curious, this is the ep...

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18:16

Big UC Update: New Era Technology

UC Today ·

2025/12/15

Join UC Today's Kristian McCann as he talks with Joe Gillis, Senior Vice President of Sales and GVC & Strategic Growth about New Era Technology and their solutions and market insights. In this comprehensive interview, Gillis shares his thoughts on the power of partnerships, the evolving world of AI, and how New Era is tackling the challenges of delivering seamless service on a global scale. If you’re interested in understanding how a leading systems integrator helps companie...

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20:09

SIPPIO’s Fleet Week 2025 Unpacked: AI-Driven Voice,...

UC Today ·

2025/12/15

In this UC Today interview, Christopher Kerry sits down with Steve Forham, Marketing & Channel Chief at Cypio, to unpack the latest in Unified Communications — from Microsoft Teams, Zoom, and Cisco Webex, to AI-driven innovation transforming the hybrid workplace. 📌 Key Takeaways: 🔵 How UCaaS vendors like Microsoft, Zoom, and Cisco are shaping AI-powered collaboration experiences 🔵 Why best-of-suite strategies are overtaking best-of-breed in enterprise communications 🔵 Practical ways

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12:38

The Future of Workplace AV With Crestron: From Smart...

UC Today ·

2025/12/15

As the lines blur between workplace design, employee experience, and collaboration technology, AV is stepping out of the shadows and into the spotlight. In this expert-led discussion, UC Today’s Kieran Devlin is joined by Brad Hintze, VP of Global Marketing at Crestron, to explore why enterprise AV is no longer just about cables and cameras—it’s now a foundational layer of modern workplace strategy. In this insightful interview, Brad Hintze shares how AV is transforming from a background sup...

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35:51

BIG UC Update - Inside Theta Lake's AI Compliance...

UC Today ·

2025/12/11

How Theta Lake is Redefining AI Governance for Enterprise Collaboration Platforms What does it really take to balance cutting-edge AI with the hard rules of compliance? In this exclusive interview, Rob Scott from UC Today sits down with Dan Nadir, Chief Product Officer at Theta Lake, to explore how AI is transforming enterprise communications—and why compliance can no longer be an afterthought. Dan shares his unique journey from cognitive science graduate to CPO, diving deep into the evolut...

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