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PODCAST

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today"s

technology

All Episodes

14:08

How SIPPIO Empowers Channel Partners: Unlocking...

UC Today ·

2025/10/23

In this episode of UC Today, host Kieran Devlin sits down with Steve Forcum, Director of Marketing and Program Management at SIPPIO, to explore how the company is helping UC channel partners navigate today's evolving market. As economic uncertainty grows and traditional UC sales slow, SIPPIO offers a compelling blueprint for partners to drive growth, tap into new verticals, and simplify voice deployments across Microsoft Teams and Zoom. If you're a UC channel partner looking to stay ahead, th...

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15:19

TTx - The White-Label Cloud That’s Crushing Legacy UC...

UC Today ·

2025/10/23

In this exclusive episode of UC Today, David Dungay sits down with Aaron Clark, Director of Sales Engineering at TTx, to dive into the company’s evolving cloud communications strategy. Backed by its partnership with Intermedia, TTx is delivering flexible, fully branded UCaaS that’s helping businesses modernize—without sacrificing the support they need. Whether you’re navigating on-prem migrations or exploring Teams integrations, this is the partner playbook you want to hear. TTx has s...

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15:04

The Hidden Cost of Bad Calls

UC Today ·

2025/10/22

With muffled calls and garbled AI transcripts, poor audio can be very frustrating. That’s why this conversation matters. In today’s AI-powered workplace, voice clarity isn’t optional—it’s business critical. In this session, Rob Scott speaks with Tim Banting (Today Digital) and Doug Jones (AT&T) to uncover the hidden cost of bad calls. While enterprises race to deploy tools like Copilot, chatbots, and AI meeting assistants, a silent killer is eroding ROI: poor voice quality. - Why AI dep...

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22:46

Big UC Update: 8x8

UC Today ·

2025/10/22

What's the future of Unified Communications? Join us for a deep dive with Michelle Paitich, Channel Chief at 8x8, as she shares her expert insights on the evolving UC landscape. Susie Harrison, Head of Content, uncovers the key trends and technologies shaping the industry, including: - The growing importance of AI and AI orchestration - The continued demand for simplicity and integrated platforms - The rise of Omni-channel experiences - The critical role of trust, security, and complianc...

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14:47

Service Providers Must Rethink Everything in the Age...

UC Today ·

2025/10/22

Legacy tech is out. AI-powered cloud is in. Here's how Intermedia is helping service providers catch up—and win big. In this exclusive UC Today interview, David Dungay, Editor in Chief of UC Today sits down with Mark Sher, SVP of Product Marketing at Intermedia, for a deep dive into the rapidly evolving service provider space. As AI and platform migration collide with legacy infrastructure, Mark lays out what’s really at stake for providers—and how Intermedia is uniquely positioned to help t...

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24:37

Zoom Unleashes Agentic AI

UC Today ·

2025/10/21

In this special AI & Copilot Month session, David Dungay from UC Today sits down with Leo Boulton, Head of Product & Solutions and Industry Marketing at Zoom, to dive deep into the game-changing world of Agentic AI. With the recent evolution of Zoom AI Companion into a proactive, intelligent assistant, the stakes for workplace automation have never been higher. What does this mean for businesses looking to scale efficiency, streamline workflows, and customize AI for their unique need...

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15:41

Gamma UCX: Simplifying UC Number Porting with...

UC Today ·

2025/10/20

Traditionally seen as one of the most frustrating and time-consuming parts of any UCaaS or CCaaS migration, number porting can slow down even the best-planned IT projects. In this insightful discussion, Kieran and Rich explore how Gamma UCX is streamlining the process with a flexible, self-serve model that empowers enterprise IT teams across Europe. Number porting has long been a pain point for IT leaders managing complex UC migrations — but Gamma UCX is changing that. In this engaging conver...

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20:21

Why CX is the Next Big Differentiator for MSPs With...

UC Today ·

2025/10/20

In this UC Today interview, host Kieran Devlin sits down with Michal Podoski, SVP of Product Management at Akixi, to unpack one of the biggest opportunities in the UC and managed services space: customer experience. As pricing pressure mounts and hyperscalers level the playing field, MSPs and system integrators need new ways to stand out. Podoski explains why CX-driven strategies and value-added services can be game-changers in avoiding the dreaded "race to the bottom." How can MSPs and syst...

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14:50

Unlocking Smarter Cloud Telephony with VOSS Discover

UC Today ·

2025/10/20

Cloud migration isn’t just a buzzword—it’s the defining challenge and opportunity for today’s enterprise telephony leaders. In this UC Today session, host Kieran Devlin sits down with Tim Jalland, Solution Manager at VOSS, to explore how VOSS Discover helps global enterprises transform their PBX to cloud transition while unlocking real financial and operational gains. Drawing on a real case study of a 100,000+ employee multinational, Tim reveals how automation, right-sizing, and hybrid model...

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12:38

The Future of Workplace AV With Crestron: From Smart...

UC Today ·

2025/10/20

As the lines blur between workplace design, employee experience, and collaboration technology, AV is stepping out of the shadows and into the spotlight. In this expert-led discussion, UC Today’s Kieran Devlin is joined by Brad Hintze, VP of Global Marketing at Crestron, to explore why enterprise AV is no longer just about cables and cameras—it’s now a foundational layer of modern workplace strategy. In this insightful interview, Brad Hintze shares how AV is transforming from a background sup...

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12:41

Hybrid UC: Mitel’s Strategy for Evolution, Not...

UC Today ·

2025/10/16

Hybrid communications aren’t just about keeping up, they’re about staying ahead. In today’s world of rising costs, tighter regulations, and the pressure to modernize without disruption, many organizations face a critical question: How do we evolve our communications systems without losing control or breaking the bank? In this conversation, Mark Duff from Mitel shares practical strategies for transforming legacy systems into smarter, hybrid platforms that drive resilience, security, and...

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26:16

Big UC Update: Crestron

UC Today ·

2025/10/16

In this UC Today interview, host Kieran Devlin sits down with Brad Hintze, VP of Global Marketing at Crestron, to unpack the company’s vision for the future of unified communications and workplace technology. From Crestron’s 50-year legacy to its latest breakthroughs in intelligent video and wireless collaboration, Brad reveals how Crestron is helping enterprises, universities, and government agencies scale content, collaboration, and control across their environments. Crestron has been at t...

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41:35

The Latest New On Zoomtopia 2025, Salesforce Layoffs,...

UC Today ·

2025/10/16

In this episode of the UC Big News Show, host Kieran Devlin is joined by industry analysts Craig Durr, Melody Brue, and Evan Kirstel to dissect some of the most talked-about developments in collaboration and workplace tech. From Zoom’s evolving AI ambitions to Salesforce’s controversial layoffs, frontline communication gaps, and Cisco’s showpiece Austin office, this episode explores the intersection of innovation, strategy, and corporate responsibility. What does Zoomtopia 2025 really tell u...

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16:18

Partnering for CX Success: How LDI Uses Intermedia’s...

UC Today ·

2025/10/07

In this UC Today interview, host Kieran Devlin sits down with Robert Handel, Senior Vice President of Cloud Strategy at LDI, to explore how channel partners can future-proof customer experience strategies. With LDI leveraging Intermedia’s Contact Center and AI solutions, the conversation dives into how partners can differentiate, drive measurable outcomes, and position themselves for long-term success in the evolving CX market. AI isn’t just a buzzword—it’s reshaping the contact center in re...

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28:17

The Latest UC News on Zoom Perspectives, Microsoft...

UC Today ·

2025/07/31

Watch on YouTube. In this edition of UC Big News, host Kieran Devlin is joined by leading UC analysts Zeus Kerravala and Blair Pleasant to unpack three headline-grabbing stories shaking up the collaboration world. First up, the team shares takeaways from Zoom Perspectives, where Zoom’s vision of an AI-powered “Workplace” was more compelling than ever. Then they turn to the reported rift between Microsoft and OpenAI, and what it signals for enterprise AI partnerships. Finally, things get sligh...

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18:16

Big UC Update: New Era Technology

UC Today ·

2025/07/16

Join UC Today's Kristian McCann as he talks with Joe Gillis, Senior Vice President of Sales and GVC & Strategic Growth about New Era Technology and their solutions and market insights. In this comprehensive interview, Gillis shares his thoughts on the power of partnerships, the evolving world of AI, and how New Era is tackling the challenges of delivering seamless service on a global scale. If you’re interested in understanding how a leading systems integrator helps companies stays...

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14:01

The Shifting Challenges Organizations Face with...

UC Today ·

2025/07/14

Join host Kristian McCann and Ari Applbaum, VP of Marketing at LeapXpert, as they dive deep into the evolving security landscape of enterprise messaging. With messaging apps like WhatsApp, WeChat, and iMessage now integral to daily business communications, understanding the risks and solutions is more critical than ever. This insightful conversation unpacks why every business leader, IT professional, and compliance officer should pay attention to the hidden vulnerabilities in off-chann...

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8:06

How POA and Intermedia Are Driving Auto Dealership...

UC Today ·

2025/07/08

In this episode, host Kieran Devlin sits down with Chris Miller, Vice President of Technology and Solutions at Pacific Office Automation (POA), to explore how auto dealerships are transforming their communications strategies. Chris shares front-line insights into the sector’s unique challenges—from outdated tech to rising customer expectations—and how unified communications solutions from Intermedia are helping dealerships boost responsiveness, improve internal efficiency, and gain powerful a...

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31:13

The Latest News on Mitel's Resurgence, Google Beam,...

UC Today ·

2025/07/07

Watch on YouTube. In this jam-packed episode of UC Big News, host Kieran Devlin is joined by expert analysts Jon Arnold, Melody Brue, Craig Durr, and Zeus Kerravala for a whirlwind tour of the latest from the unified communications world. The team unpacks Mitel’s return from bankruptcy, gets hands-on with Google Beam's volumetric video marvel, and decodes Cisco’s new enterprise-focused vision for Webex, fresh from Cisco Live 2025. Whether you're a tech leader, vendor watcher, or just UC-curio...

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18:17

Edge in Action: How Partners Are Growing Faster with...

UC Today ·

2025/07/03

In this interview, host Kieran Devlin sits down with Will Morey, Managing Director of Channel at Gamma, to explore the thinking behind Gamma Edge — a comprehensive new partner initiative designed to give resellers a competitive edge in today’s challenging market. With macroeconomic pressures, increased focus on voice security, and the growing demand for AI-powered solutions, Gamma Edge responds with a strategy rooted in listening, alignment, and tailored support. Whether you're a partner look...

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705 results

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