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PODCAST

Defining Hospitality

Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With

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All Episodes

47:20

Small Moments - Stephen Wendell - Episode # 067

Defining Hospitality ·

2022/08/24

Today’s guest is highly skilled in corporate law and real estate. He joins the show to share his unique journey through #hospitality. Stephen Wendell is the CEO of Mountain Shore Properties. Stephen joins the host Dan Ryan to talk about what hospitality means to him and his passion for the industry. Takeaways: Hospitality is one of the hardest asset classes within commercial real estate. You have to deal with a lot of local politics and there is more to navigate.When opening up a boutique

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45:54

An Experiment of Community - Josh Held - Episode # 066

Defining Hospitality ·

2022/08/17

Today’s guest has a passion for hospitality. He spearheads Wimberly interior’s entertainment, gaming, nightlife F&B, and retail design environment. Josh Held is the Vice President & Director of Entertainment at Wimberly Interiors. Josh joins the host Dan Ryan to share his passion for community and his hospitality journey.Takeaways: The spaces that are being made in hospitality are all about making connections with others in the same space.When you think about the places you tend to

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46:48

Backdrops to Memories - Marc DeSmet - Episode # 065

Defining Hospitality ·

2022/08/03

Today’s guest is highly skilled at space planning. He is known for fostering excellence within his design team and uses a client's creativity, focus and experience to turn their dreams into a reality. Marc DeSmet is the Associate Principal at TruexCullins Architecture + Interior Design. Marc joins host Dan Ryan to share his #hospitality journey and what it all means to him Takeaways: Where you live in the world will influence the way you look at your design space, a faster paced

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82:05

Tales of The City - Barry Sullivan - Episode # 064

Defining Hospitality ·

2022/07/27

Today’s guest is responsible for guiding the design of all North American projects for the Canopy, Tempo and Motto brands at Hilton. He has a fabulous eye for interior design and it shows in his work. Barry Sullivan is The Senior Director of Lifestyle at Hilton Worldwide. Barry joins host Dan Ryan to share his #hospitality journey and what it all means to him. Takeaways: Hospitality is about making others feel comfortable in a place that is unfamiliar to them or a new environment. You want

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59:02

Changing Institutional Practices - Dieter Cartwright...

Defining Hospitality ·

2022/07/20

Today’s guest started his hospitality career in hospitality by working in High Rise architecture, but quickly became a hospitality wizard. He has an eye for decatant design. Dieter Cartwright is a Partner at Dutch East Design. Dieter joins host Dan Ryan to talk about his journey through #hospitality and what it all means to him.Takeaways: You want to design a place where people can gather and enjoy their experience.As the designer, you can build a beautiful space but it is up to the owner

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55:45

Diversity of Experiences - Greg Keffer - Episode # 062

Defining Hospitality ·

2022/07/13

Today’s guest loves to take on new and unfamiliar typologies and approach them from a hospitality point of view. He has combined strengths in architecture and interior design. Greg Keffer, the Partner at Rockwell Group, leads design studios in the firm’s New York and Madrid offices. Greg joins host Dan Ryan to talk about #hospitality and what it all means to him.Takeaways: You want to surround yourself with people who view projects in a different way than you and bring something new to the

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63:16

Cabinet of Curiosities - Rado Ivanov - Episode # 061

Defining Hospitality ·

2022/07/06

Today’s guest has a keen eye for design as well as being an innovator in the hospitality industry. He is a licensed architect with the American Institute of Architects. Rado Ivanov is the Vice President of Global Design for the USA and Canada at Marriott International. Rado joins host Dan Ryan to talk about his journey through #hospitality and what it all means to him.Takeaways: When designing a space, you want to think about making that space feel like a home and feel welcoming.We as

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71:13

Surprise & Delight - Josiah Mackenzie - Episode # 060

Defining Hospitality ·

2022/06/29

Today’s guest began his journey through hospitality working in a small property on the California coast and then built the number one hotel marketing blog in the world. He’s the publisher of Hospitality Daily, which is dedicated to helping hoteliers provide better guest experiences. Josiah Mackenzie is the Principal at Benchmark Research Partners, and he joins host Dan Ryan to share his experiences and passion about #hospitality and what it all means to him.Takeaways: Hospitality is a gift

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68:11

The Human Connection - Davonne Reaves - Episode # 059

Defining Hospitality ·

2022/06/22

Today’s guest has more than 14 years of experience in the lodging industry. She also has a passion for people and pineapples. Davonne Reaves is Founder/Hospitality Strategist at The Vonne Group. She is also the author of How To Buy A Hotel - Roadmap to Hotel Ownership. Davonne joins host Dan Ryan to talk about her journey in hospitality and what it all means to her. Takeaways: Owning a hotel requires a lot of work, you have to keep up with the land and raise capital and hire staff among

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64:06

Dovetail into Your Community - Aaron Richter -...

Defining Hospitality ·

2022/06/15

Today’s guest has extensive global experience in designing mixed use developments. He has a passion for design and uses that passion to create beautiful spaces. Host Dan Ryan is joined by Aaron Richter, The Senior Vice President of Design for Equinox Brands at Equinox to talk about hospitality and what it all means to him Takeaways: Having a good sleep cycle is incredibly important to having a productive day and keeping you on track.Building a community around your hospitality center and

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57:26

Inspiring the Next Generation - Dina Lamanna -...

Defining Hospitality ·

2022/06/08

Dina Lamanna is the Principal, Director of Hospitality Interior Design at The HOK NY Studio. She is a seasoned veteran in the design and development of international hotel projects. Her passion for guiding the next generation of designers is evident in her work as an adjunct professor at New York School of Interior Design. Dina joins host Dan Ryan to talk about her journey through #hospitality and what it all means to her.Takeaways: There’s a visual aspect to learning and teaching design,

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56:40

Being a Mentor - Jim Looney - Episode # 056

Defining Hospitality ·

2022/06/01

Jim Looney is the Owner and Founder of Looney & Associates. With over 35 years of experience in the hospitality industry, he’s an industry leader and a mentor to many. His passion for hospitality is obvious in how he carries a tradition of integrity, quality and service in all of his projects. Jim joins host Dan Ryan to talk about his journey though #hospitality and what it all means to him.Takeaways: You want to make sure that you are always meeting your deliverables and that you are

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56:04

A Vision of Collaboration - Staci Patton - Episode # 055

Defining Hospitality ·

2022/05/25

Staci Patton is a Principal of Hospitality Interior Design Director at DLR Group. She's a passionate and creative designer who creates indigenous and authentically curated spaces. Staci joins host Dan Ryan to talk about her journey through #hospitality and how she brings her southern hospitality charm and collaborative effort to a wonderful industry.Takeaways: Leadership in the hospitality industry is incredibly important and it can lead to new ideas in the industry.Innovation can bring

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44:19

Hospitality Laboratory - Will Meyer - Episode # 054

Defining Hospitality ·

2022/05/18

Will Meyer is the Owner and Co-Founder at Meyer Davis Studios Inc. He believes that great design works on multiple levels and designs seamless physical experiences tailored to his clients individuality. Will joins host Dan Ryan to talk about his journey through #hospitality and what it all means to him.Takeaways: When working in a partnership, it’s important to have respect for the other person's ideas and recognize that it doesn’t matter where the idea comes from as long as it is

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64:45

Creating Memories - Jennifer Barnwell - Episode # 053

Defining Hospitality ·

2022/05/11

Jennifer Barnwell is the President of Curator Hotel & Resort Collection. She can see through the maze of real estate economics and is passionate about hospitality. She is also a member of and also on the Board of Advisors at the Boutique Lifestyle Leaders Association. Jen joins host Dan Ryan to talk her journey in #hospitality and what it all means to her.Takeaways: You want to surprise and delight your guests. You want to make them feel welcomed and at home when they stay at your

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60:34

Service Through Hospitality - Ian Rolston - Episode #...

Defining Hospitality ·

2022/05/04

Ian Rolston is the Founder of Decanthropy and the President at Interior Designers of Canada He knows how huge of a role that community and diversity play in hospitality and design, and he wants everyone else to see that. Ian joins host Dan Ryan to talk about his journey through #hospitality and what it all means to him.Takeaways: Hospitality is a great opportunity to serve humanity. It allows you to connect with others and the world around you.Interior design really speaks to the guests as

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59:57

Love and Reckless Abandon - Clodagh - Episode # 051

Defining Hospitality ·

2022/04/27

Clodagh is the Founder of Clodagh Design. After suffering a horrible accident, she found her passion for being a designer. Her Irish heritage gives her a unique perspective of design, which she approaches with love and reckless abandon. Clodagh joins host Dan Ryan to talk about her journey through #hospitality and how she got to where she is now.Takeaways: Approach design with love and reckless abandon. You need to be brave and bold to create something new and innovative. At the age of 17,

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64:38

The Generosity of Hospitality - Kristen Conry -...

Defining Hospitality ·

2022/04/20

Kristen Conry is the Senior Vice President of Global Design for Marriott International. She is a hospitality design guru and is the embodiment of the spirit of generosity. She’s worked with some of the most influential leaders in this industry and she shares their passion for creating unique experiences for guests. Kristen sits down with host Dan Ryan to talk about her journey in #hospitality and what it all means to her.Takeaways: Innovation and new design ideas are something that should

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56:29

Thinking Outside of the Box - James Cull - Episode # 049

Defining Hospitality ·

2022/04/13

James Cull is the Design Director at Rottet Studio. He has had a passion for design since he was 10 years old, and he brings that passion to every project that he works on. James sits down with host Dan Ryan to share his journey through #hospitality and what it all means to him. Takeaways: It’s the job of the hospitality expert to take a hotel and make it a special place that feels warm and kind. There are two approaches to design, you want to understand the customer and the ethos of the

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70:47

The Beautiful Industry - Shari Bayer - Episode # 048

Defining Hospitality ·

2022/04/06

Shari Bayer is the Founder and President at Bayer Public Relations. She’s been working in the restaurant industry since she was 16, so she knows the industry inside and out. Her passion for this beautiful industry is evident, especially through her podcast “All In the Industry”. She sits down with host Dan Ryan to talk about her journey through #hospitality and what it all means to her.Takeaways: Hospitality has the most transferable “soft skills” that anyone can have. Hospitality isn’t

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