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PODCAST

5THWAVE - The Business of Coffee and Hospitality

World Coffee Portal

A forward-thinking interview series examining the business of progressive coffee culture. The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group. Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee. The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing

business food

All Episodes

28:38

The burgeoning UK specialty coffee market

5THWAVE - The Business of Coffee and Hospitality ·

2022/02/25

On the podcast this week, we’re hitting the streets of the UK to discover what’s happening across the nation’s fast-growing specialty coffee market. From London to Birmingham, Edinburgh and beyond, the specialty segment has seen remarkable growth in the 20 years since coffee consumption exploded across the UK high streets.To find out what’s next for this exciting market and the challenges and opportunities for independent multi-site operators in different regions, we speak with Roland

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31:17

Biophilia: Living-conscious design in hospitality spaces

5THWAVE - The Business of Coffee and Hospitality ·

2022/02/11

On the podcast today we’re entering the world of biophilia – a powerful human-centric design philosophy that’s making inroads to the mainstream and revolutionising hospitality spaces worldwide.To help us get to grips with the basics of biophilia and understand the health promoting benefits of reconnecting with nature, we’re speaking with Oliver Heath, one of the world’s leading thinkers in biophilic design.We’ll also hear from Shiyun Qian, Founder of Nota Architects in China, and Tim

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28:46

New York City’s specialty coffee scene: The past,...

5THWAVE - The Business of Coffee and Hospitality ·

2022/01/28

On today’s podcast we’re heading to the city that never sleeps to explore the past, present and future of New York’s influential specialty coffee scene.We’ll be speaking with coffee writer Ever Meister to find out how New York became a global centre for coffee culture and why the city's love affair with caffeine endures to this day We’ll also hear from the founders of two iconic NYC specialty coffee chains, Chi Sum Ngai and Kaleena Teoh of Coffee Project New York, and Caroline Bell of Café

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27:15

The importance of water in coffee operations

5THWAVE - The Business of Coffee and Hospitality ·

2022/01/15

On the podcast this week, we’re diving into the world of water for coffee and unpacking its impact on café operations. What kind of water makes for an excellent espresso and for well-running machines? How should coffee operators embed water management systems into their day-to-day operations?To help answer these questions and understand the science of water a little deeper we’re speaking with Samantha Scoles, Head of Beverage at BRITA Professional UK, Dr. Marco Wellinger, research associate

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33:39

Building a long-term values-based business – a...

5THWAVE - The Business of Coffee and Hospitality ·

2022/01/07

To kick off 2022 we bring you a very special bonus episode with Klaus Thomsen, co-founder of the legendary Coffee Collective – a boutique specialty coffee chain, roastery, and bakery based in Copenhagen, Denmark.In this episode, we discuss Klaus’ early career and inspiration, the vision and culture behind Coffee Collective, and his key learnings to creating a successful and sustainable coffee business.Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to

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25:28

Unlocking the potential of tea in coffee shops

5THWAVE - The Business of Coffee and Hospitality ·

2021/12/17

On the podcast today we’re shifting our focus outside of coffee to steep ourselves in the world of tea.The tea industry is enormous, with a long and rich history. In fact, tea is the most consumed hot beverage globally. Yet in many coffee shops around the world, the consumer experience for tea falls short.What does an outstanding tea offer look like? What are the financial rewards for getting tea right? How can coffee operators create an enticing tea value proposition? To help us answer

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24:38

Creating a powerful team culture to attract talent

5THWAVE - The Business of Coffee and Hospitality ·

2021/12/03

On the podcast this week, we’re continuing our exploration of hiring strategies in the wake of the current hospitality staffing crisis. In part one, we covered how small independent operators are navigating this issue and today we’re turning our attention to larger scaled hospitality chains.In conversations with Danielle Caserta, Chief People Officer at Bluestone Lane, and Thomas Nørøxe, CEO, Joe & The Juice, we discuss the importance of building team culture and hear how these

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36:24

Hospitality: The new normal for recruiting talent

5THWAVE - The Business of Coffee and Hospitality ·

2021/11/19

The hospitality industry is experiencing one of the biggest staffing shortages in living memory. We covered the scale of the issue in a July 2021 episode and today, we’re returning to the topic to explore the solutions independent operators are trialling to attract and retain staff in the current climate.In this episode, we speak to small business owners from the UK and Europe and a tech-based recruitment start-up to hear how they are tackling this issue. Peter Dore-Smith, Founder of

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30:10

Spotlight on Paris’ burgeoning specialty coffee scene

5THWAVE - The Business of Coffee and Hospitality ·

2021/11/05

Fresh from Le Paris Café Festival last week, today we’re putting the spotlight on the French capital and diving into the past, present and future of the rapidly changing specialty coffee scene across France.In conversations with influential coffee operators, major roasters and suppliers, we explore the shift in consumer demand for high-quality coffee and the impact Covid-19 has had on French drinking habits and Parisian coffee culture.Michael McCauley, Coffee Quality & Training

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30:48

The carbon footprint of coffee roasting

5THWAVE - The Business of Coffee and Hospitality ·

2021/10/21

In the third episode of our mini-series on environmental sustainability across the coffee industry, we’re shifting the focus to carbon reduction in coffee roasteries. In conversations with a leading academic, an electric roaster manufacturer, and coffee roasters, large and small, we unpack where carbon is generated once green coffee leaves the farm and how coffee roasters can make their operations as sustainable as possible.Mark Maslin, Professor of Earth Systems Science at University

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33:14

Investments, mergers and acquisitions in coffee...

5THWAVE - The Business of Coffee and Hospitality ·

2021/10/08

Today on the podcast we’re speaking with leading investors and experienced entrepreneurs to lift the lid on the world of mergers, acquisitions, and investment in the coffee space. What does a great hospitality business look like from the perspective of an investor? In what circumstances should you merge your business with another? What type of investor should you be looking for and who should you avoid? To help us answer these big questions, we speak with Henry McGovern, co-founder of McWin

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26:13

The carbon footprint of coffee shops

5THWAVE - The Business of Coffee and Hospitality ·

2021/09/23

In the second part of our mini-series exploring eco-sustainability across the coffee industry, we turn the spotlight on carbon generation in the coffee shop.In conversations with a café consultant and leading operators from Los Angeles, London and Singapore, we uncover exactly where and when carbon is being generated in coffee shops, what contributes the highest emissions in the store, and ask what owners can do to reduce their carbon footprint. Tim Ridley, Founder, United Baristas,

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23:21

Celebrating the true artisan – a conversation with La...

5THWAVE - The Business of Coffee and Hospitality ·

2021/09/14

Today we’re bringing you a very special episode in anticipation of the 10th anniversary of the La Marzocco True Artisan Café at the London Coffee Festival taking place later this month.Industry legend Paul Kelly, General Manager of La Marzocco UK & Ireland, joins Jeffrey Young in the studio to explore the specialty coffee trends that have changed the face of coffee culture over the last decade, the turbulence of the Covid-era, and the bright future that lies ahead for our

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31:33

Environmental sustainability at origin

5THWAVE - The Business of Coffee and Hospitality ·

2021/09/09

Kicking off a new series on the podcast exploring ecological sustainability across the coffee supply chain, we’re examining the environmental impact of coffee farming at origin.Finding solutions to the complicated problems caused by the climate crisis is vital to the future viability of coffee, and the planet. Throughout series, we’ll uncover how the coffee industry is responding to these challenges, showcase best practices and offer a glimpse into the future.In this episode, we speak with

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31:23

The critical role of the general manager

5THWAVE - The Business of Coffee and Hospitality ·

2021/08/27

Today we’re exploring the importance of the general manager in café operations and unpacking how this pivotal role can mean the difference between hospitality businesses operating at a loss or at a profit. In conversations with experienced operators and a leading management academic, we ask what general managers need from owner operators to thrive and deliver financial success and how to engage and retain these star employees.Christopher Muller PhD, author of the ground-breaking book: “The

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31:43

Industry parallels – coffee vs. wine

5THWAVE - The Business of Coffee and Hospitality ·

2021/08/12

On the podcast this week, we’re embracing the spirit of summer and diving into the world of wine to explore its parallels with coffee.The wine industry is often considered ahead of the curve compared to coffee, but is that always the case? In conversations with leading wine and coffee experts, we explore the history and influence of these two worlds to offer a deeper understanding of the wine market and how to maximise its potential in coffee businesses.Morten Scholer, coffee and wine

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34:47

The hospitality staffing crisis

5THWAVE - The Business of Coffee and Hospitality ·

2021/07/29

On the podcast today we examine the staffing crisis affecting hospitality businesses globally and the impact Covid-19 and Brexit has had on the hiring landscape. In conversations with trade representatives and leading operators from London and New York, we explore the long-term challenges of developing meaningful careers within the hospitality space and solutions for attracting and retaining the brightest talent.Tony Sophoclides, Strategic Affairs Director for the trade association

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25:49

Starbucks at 50

5THWAVE - The Business of Coffee and Hospitality ·

2021/07/15

As the world’s largest coffee chain turns 50, we explore Starbucks’ enduring influence on the business of coffee. In a collaboration with 5THWAVE magazine, we bring you insights from six global coffee professionals as they reflect on Starbucks' cultural legacy.In a series of conversations with Jeffrey Young, we hear from coffee historian, Professor Jonathan Morris, Kent Bakke, Board Member, La Marzocco, Maurizio Guili, Corporate Strategy Executive for Simonelli Group, Scott Rao, coffee

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39:22

The role of food in coffee businesses

5THWAVE - The Business of Coffee and Hospitality ·

2021/07/01

On the podcast today, we examine the interplay between food and coffee in hospitality businesses. The upside to adding food to a coffee proposition is clear but delivering excellent coffee and food simultaneously is never easy, and success often depends on the scale and scope of your business.Exploring this week's theme, we speak with four leading operators, of all shapes and sizes, who share insights on how their businesses deliver a delicate balance of first-class food alongside great

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29:31

The cold coffee revolution

5THWAVE - The Business of Coffee and Hospitality ·

2021/06/17

This week we put cold coffee under the spotlight to illuminate the latest trends in this fast-growing category. We’ll explore how the cold coffee revolution has taken off in North America, and the opportunities for growth in markets worldwide. In this episode we’re joined by a brewing equipment supplier and coffee expert from Asia Pacific, and two senior figures from leading cold coffee brands in the US. They’ll discuss the popularity of game-changing products, such as cold brew and RTDs,

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223 results

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