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PODCAST

Pet Boss® Podcast with Candace

Candace D"Agnolo of Pet Boss Nation®

This is a podcast for the local pet business owner. Get foundational business tips mixed with the latest secrets of what’s working now, especially in this challenging world. Hear honest conversations from industry peers working the streets of Main Street, where dog business is BIG business. So, if you’re a pet supply store, grooming salon, dog daycare, boarding facility, pet sitter or dog trainer - we welcome you! What really sets this show apart from others in this space is that your show host,

business entrepreneurship

All Episodes

30:02

190: The Messy Truth About Opening a Pet Business ...

Pet Boss® Podcast with Candace ·

2025/06/29

Ever wondered what it REALLY takes to open a brick and mortar pet business from scratch? Spoiler alert: It's messy, magical, and takes about 3x longer than you think it will! 😅😅 In this raw, unfiltered episode of our Behind Closed Doors series, Candace pulls back the curtain on the wild ride of building Dante & Dory's Pet Emporium. This is the real story of what happens between "great idea" and "grand opening." What you'll discover in this candid update: 🎯 Why everything takes 3x

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32:40

189: Stop Spinning, Start Wining: Your 3-Step...

Pet Boss® Podcast with Candace ·

2025/06/22

Feeling like you're not where you thought you'd be halfway through 2025? 💪Take a deep breath. You're not alone, and more importantly - you're not behind. This isn't just another "rah-rah, you got this!" pep talk. This is a strategic reset session designed to help you transform the next six months into the most profitable, purposeful stretch your pet business has ever experienced. In this power-packed episode, you'll discover: 🎯 Why comparing your behind-the-scenes to everyone else's

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24:46

188: From Garage Grooming to 8-Week Waitlist: A Small...

Pet Boss® Podcast with Candace ·

2025/06/15

Get ready for one of the most emotional and inspiring episodes we've ever recorded! 🥺💪Paige Thompson's story isn't just about business growth - it's about honoring a mentor's legacy, finding strength in the darkest moments, and proving that sometimes losing everything is exactly what you need to build something extraordinary! When Paige’s mentor, Terry revealed she was battling terminal cancer, she had a choice: play it safe and work for someone else, or risk everything to honor what Terry

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26:18

187: The Event Strategy That Makes This Pet Cafe the...

Pet Boss® Podcast with Candace ·

2025/06/08

What happens when a seasoned pet sitter loses her business during COVID but refuses to give up on her passion for pets? Meet Patty Dill, who pivoted from 18 years of pet sitting to building Doggie Sweets - a pet café, food truck empire, and event powerhouse that's become the "Starbucks for dogs" in New Jersey! In this episode, Patty shares her incredible journey from losing everything in March 2020 to creating multiple revenue streams and hosting events that sell out WEEKS in advance. In

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33:00

186: Pet Boss Unhinged: Wild Stories from the Pet...

Pet Boss® Podcast with Candace ·

2025/06/01

Ever think your pet business experiences are totally unhinged? Think again! 😂😅In this episode, Candace alongside Amanda from the Pet Boss Nation team dive headfirst into the wildest, most outrageous stories from pet business owners across the country. We received DOZENS of story submissions from our amazing Pet Boss Nation community, and honestly? They're so good we couldn't keep them to ourselves. Plus, one lucky story contributor is walking away with a Pet Boss prize pack! In this

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39:50

185: From Concept to Creation: Dante & Dory's Brand...

Pet Boss® Podcast with Candace ·

2025/05/25

Ready to peek behind the curtain of some serious brand magic? 🎨✨This episode of our Behind Closed Doors series takes you deep into the psychology and strategy behind creating the Dante & Dory's Pet Emporium brand – and trust us, it's SO much more than just picking pretty colors! I'm joined by the incredible J. Nichole Smith, the brand architect behind iconic pet industry names like Dog Is Good, P.L.A.Y., and many more! With nearly 20 years building feel-good brands, Nic is an expert in the

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34:17

184: 30 Money-Making Ideas in 30 Minutes to...

Pet Boss® Podcast with Candace ·

2025/05/18

We're almost halfway through 2025... how are your sales looking? 👀In this episode, Candace delivers 30 powerful money-making ideas in just 30 minutes – the perfect shot of inspiration for any pet business feeling a mid-year slump! Whether you're experiencing decision fatigue, feeling sales stagnation, or just need fresh ideas to supercharge your profits, this rapid-fire session is packed with actionable strategies you can implement NOW. In this profit-packed episode, you’ll learn: 💼

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28:14

183: Brand Brilliance: How a Small-Town Pet Boutique...

Pet Boss® Podcast with Candace ·

2025/05/11

Want your pet business to stand out from the big box stores? 🏆In this episode, Candace welcomes Kristen Hawkins, owner of "Pup" (a super neat dog boutique) in Carl Junction, Missouri - and a Pet Boss Nation University scholarship recipient who's crushing it with her “snarky and silly” branding! In this branding masterclass, you'll discover: 🏠 How intentional branding helped Kristen hit her ENTIRE day's sales goal in just one hour during her Fifth Saturday promotion 🎨 The specific color

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37:40

182: Tariff Impact: What Every Pet Business Owner...

Pet Boss® Podcast with Candace ·

2025/05/04

The tariff situation is changing rapidly, and it's already affecting your pet business - whether you realize it or not! 📊In this episode, Candace breaks her silence on this complex topic to give you the straight facts about what's happening with tariffs, how they impact the pet industry specifically, and most importantly - what YOU can do about it right now. You'll learn: 💼 What tariffs actually are and who REALLY pays them (hint: it's not other countries!) 💼 The current status of

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32:47

181: Building a Team That Actually CARES About Your...

Pet Boss® Podcast with Candace ·

2025/04/27

Tired of having to micromanage or do it all yourself because your team "just doesn't get it"? 🙄In this special "Behind Closed Doors" episode about Dante & Dory's, Candace pulls back the curtain on what it REALLY takes to build a team that's as excited about your business as you are! In this revealing episode, you'll learn: 👥 Why team development starts BEFORE your business even opens its doors 👥 The complete employee lifecycle and where most businesses drop the ball 👥 How proper training

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28:01

180: Yes, Good Employees DO Exist: How to Find Them...

Pet Boss® Podcast with Candace ·

2025/04/20

"Where ARE all the good employees?!" 🧐If you've ever asked yourself this question (especially lately), this episode of the Pet Boss Podcast is exactly what you need! Candace welcomes Joe Latona of Walker Scout, a specialized recruiter who focuses exclusively on the pet industry. After 11 years of experience in the pet care world (where he grew a team from 5 to 45 employees🙌🏻), Joe has cracked the code on finding amazing talent in today's challenging labor market. The good news? Great

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33:57

179: Mixed Reviews & Big Opportunities: A Veteran's...

Pet Boss® Podcast with Candace ·

2025/04/13

Candace just returned from Global Pet Expo 2025 in Orlando and this episode is a full insider breakdown of the experience! 🌴After attending over 15 shows over her 22-year career, Candace calls this one of her absolute FAVORITE Global Pet Expos ever - but acknowledges the mixed reviews coming from other attendees. In this episode, you'll hear: 🔍 Why some attendees felt disappointed about a particular presence on the show floor (and what this trend means for retailers) 🔍 The truth about "no

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33:52

178: Show Me the Money: Funding Your Pet Business Dream

Pet Boss® Podcast with Candace ·

2025/04/06

Getting a bank loan for your pet business doesn't have to feel like solving a mystery! 💰In this episode, Candace brings in Jacqueline Pait, a specialized lender from Live Oak Bank who works with pet care businesses nationwide. Unlike traditional banks that might put your pet business in the wrong "box," Jacqueline reveals what REALLY happens behind those imposing bank doors and how to position yourself for funding success. You'll discover: 💵 The crucial differences between SBA loans and

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44:17

177: The Survival Guide for Uncertain Economic Times

Pet Boss® Podcast with Candace ·

2025/03/30

Candace welcomes a retail LEGEND on this episode of the Pet Boss Podcast! 🙌 Bob Negen of WhizBang! Retail Training has decades of experience helping thousands of retailers succeed. Today, he's sharing the exact formula for not just surviving but THRIVING (and growing your business strength!) when customers seem scarce. Here's some of what you'll learn in this episode: 🌟 The four P's mindset framework that will change how you respond to business challenges 🌟 Why focusing obsessively on sales

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38:13

176: Writing a Pet Business Plan [Behind Closed Doors...

Pet Boss® Podcast with Candace ·

2025/03/23

What’s a business plan, and do you need one?! No matter what stage of business you’re in, if you don’t have a concrete business plan mapped out, let’s get to work! 💪 Candace recently got back into business planning mode to secure funding for her newest venture– Dante & Dory’s, a pet retail destination opening soon in Galesburg, IL! This podcast series, Behind Closed Doors: Building a Pet Destination, takes you behind the scenes of EVERY step of Candace’s journey. In this update, she’s spilling

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40:51

175: How Astro Loyalty is Making Pet Retail Easier &...

Pet Boss® Podcast with Candace ·

2025/03/16

Ever wonder how successful pet stores manage all those loyalty programs and manufacturer deals without completely losing their minds? This episode will show you how! Astro Loyalty offers a tech solution that's transforming this process for retailers and getting better and stronger with each passing year! Candace sat down to chat with Kat Carbonaro, Marketing Director at Astro Loyalty, and got a full insider's look at the platform that's helping independent pet retailers compete with the big

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32:54

174: How to Confidently Charge Premium Prices for Pet...

Pet Boss® Podcast with Candace ·

2025/03/09

Imagine showing up to your grooming job one day only to be met by the landlord of the building telling you to get out... That’s what happened to our guest on this episode of the Pet Boss Podcast. But don’t worry! Karissa Surprenant, owner of Dtails Pet Grooming and Nutrition, took an uncertain moment and turned it into a BIG opportunity for herself! And now? She's the powerhouse entrepreneur who turned one single grooming salon into a multi-location operation with grooming, retail, AND mobile

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42:48

173: How to Make Every Minute Count at Global Pet...

Pet Boss® Podcast with Candace ·

2025/03/02

Who's escaping to sunny Orlando in a few weeks?! ☀️Yup, the pet industry's biggest party is just around the corner, and Candace and the team can't wait to hang with you at Global Pet Expo 2025 (March 26-28!) This episode is dedicated to all things Global! From making the most of your experience to where to find CANDACE'S BIRTHDAY PARTY on the show floor! 🥳 You'll learn: 🐾 Why going to a pet industry trade show is a MUST for your growth and inspiration 🐾 Where to find the Pet Boss Nation team

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38:34

172: Live Listener Taping: Fall In Love With Your...

Pet Boss® Podcast with Candace ·

2025/02/23

The Pet Boss Podcast's first-ever live virtual audience recording?! Yes, please! In this milestone celebration of 100,000 downloads, Candace brought together a room full of passionate pet professionals to reflect on our latest podcast series, "Fall in Love with Your Pet Business." Retailers, groomers, pet sitters, daycare owners... there was a whole mix of pet business owners in the room to participate and rekindle their spark with their business! In this fun, special episode, you'll

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45:56

171: Why You Can’t (and Shouldn’t) Ignore AI for Your...

Pet Boss® Podcast with Candace ·

2025/02/16

Are you ready for the AI revolution? Spoiler: IT'S HERE! The reality is if you're ignoring AI completely, you can get really behind in a world that is changing FAST. In this episode of the Pet Boss Podcast, special guest and Pet Boss team member, Jolanta Smulski, breaks down how artificial intelligence is transforming the pet industry and why business owners can't afford to ignore this technology any more! You'll learn: 🤖How AI can help you save time and money on marketing, content creation,

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