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PODCAST

Pet Boss® Podcast with Candace

Candace D"Agnolo of Pet Boss Nation®

This is a podcast for the local pet business owner. Get foundational business tips mixed with the latest secrets of what’s working now, especially in this challenging world. Hear honest conversations from industry peers working the streets of Main Street, where dog business is BIG business. So, if you’re a pet supply store, grooming salon, dog daycare, boarding facility, pet sitter or dog trainer - we welcome you! What really sets this show apart from others in this space is that your show host,

business entrepreneurship

All Episodes

29:00

210: Pennies, Paychecks, and Lead Magnets: A Pet Boss...

Pet Boss® Podcast with Candace ·

2025/11/15

In this special Q&A episode, Candace shares real conversations from a recent Pet Boss Nation coaching session- tackling the topics keeping pet business owners up at night.From the literal end of U.S. penny production to navigating employee raise requests when budgets are tight, to creating lead magnets that actually grow your business, this episode delivers practical solutions you can implement immediately. She covers: 🙌 What to do now that pennies are no longer being made 🙌 Four

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35:52

209: Midlife Career Change: From Nonprofit Manager to...

Pet Boss® Podcast with Candace ·

2025/11/09

What do you do when you're over 50, comfortable in your career, and suddenly the world turns upside down?Meet Stacy Maly-Rodgers, who spent 20+ years in nonprofit management in St. Louis until COVID gave her the push she needed to tackle her bucket list - and on that list was becoming a pet groomer. Now she's found her calling as the go-to groomer for the dogs others won't touch at Three Tails Parlor and Pantry. In this episode, we are diving into midlife career pivots, working with difficult

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29:19

208: Six Weeks In: How Education Became Our Secret...

Pet Boss® Podcast with Candace ·

2025/11/02

Six weeks into opening Dante and Dory's, and we have realized something unexpected: it's not the products, prices, or location driving success - it's how we are teaching! In this Behind Closed Doors episode, Candace shares what's really happening on the floor and how building a culture of education has transformed both customer behavior and sales results. Listen to hear: 🙌 Why customers in Galesburg are more willing to switch foods and try new products than at big box stores 🙌 The

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29:51

207: How a Frustrated Employee Became the Berkshires'...

Pet Boss® Podcast with Candace ·

2025/10/25

What happens when you're tired of following someone else's playbook and decide to create your own?Meet McKenna Burzimati, who went from being the frustrated employee with great ideas that weren't valued to building the Berkshires' first and only barkery and boutique - Roxie’s - a business so beloved by the community that it's been voted best pet store multiple times! In this episode, we're diving into how she turned her veterinary background into a competitive advantage, her creative ideas

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37:55

206: From Abandoned Gas Station to Award-Winning Pet...

Pet Boss® Podcast with Candace ·

2025/10/19

What happens when a real estate professional spots a gap in the market and decides to fill it herself? Meet Anita Freund, who transformed an abandoned Shell gas station into Portage County's award-winning pet boutique in just two years. From self-funding her startup to achieving 67% sales growth and recently purchasing her building, Anita's grassroots marketing mastery proves that community connection beats big budgets every time! Tune in to hear: 🙌🏻 The exact grassroots marketing

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21:45

205: [Part 2] Unwrapping Holiday Profits: Creating...

Pet Boss® Podcast with Candace ·

2025/10/11

We are back this week with Part 2 of our Unwrapping Holiday Profits masterclass! 🙌🏻This is the continuation of Candace's SUPERZOO presentation that dives deep into execution, avoiding critical mistakes, and your complete action plan for Q4 success.While Part 1 covered inventory strategy and display magic, Part 2 focuses on the customer experience that keeps them coming back, the biggest pitfalls that cost pet businesses thousands in lost revenue, and your roadmap to make this your best holiday

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44:25

204: [Part 1] Unwrapping Holiday Profits: Strategic...

Pet Boss® Podcast with Candace ·

2025/10/04

Can you believe it? Christmas is less than 100 days away! 😅😅55% of pet owners buy holiday gifts for their pets - that's a MASSIVE opportunity. And with millennials and Gen Z as the largest pet-owning demographics, the spending potential is huge! This extra special episode features part 1 of Candace's SUPERZOO presentation on holiday merchandising - a paid education session that most pet professionals didn't get to attend, so we are bringing it to you for free!With Q4 being a big revenue

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25:31

203: Grand Opening Weekend: How Dante and Dory's...

Pet Boss® Podcast with Candace ·

2025/09/28

Today is an extra special treat! We're sharing the behind-the-scenes process of getting on local radio to announce the grand opening of Dante and Dory's Pet Emporium, plus the complete radio interview from WGIL in Galesburg, Illinois.This episode is perfect timing as we officially opened our doors during Neighborhood Pet Store Day weekend, and you'll hear exactly how we leveraged local media to create multiple marketing assets from ONE interview. You'll discover: ✅ Why radio works in smaller

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38:57

202: From Multiple Stores to a $3M Destination: Fear...

Pet Boss® Podcast with Candace ·

2025/09/20

What if the secret to building a thriving pet business isn't about having the most locations, but creating the most welcoming experience? Sheila Spitza of Wet Nose in Geneva, Illinois, proved exactly that when she transformed her business from three locations into one award-winning 8,650 square foot destination generating nearly $3 million in revenue! Tune in this week to hear what makes Wet Nose different: 💡 Every one of their 24 team members is Fear Free certified - not just groomers, but

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40:58

201: Why Your Events Aren’t Working (And How to Fix...

Pet Boss® Podcast with Candace ·

2025/09/14

With Neighborhood Pet Store Day around the corner and Q4 event season in full swing, this episode couldn't come at a better time! Maddie Shutts from the Pet Boss Team and Modern Companion shares her first-ever trade show presentation from SUPERZOO, packed with real-world strategies for creating events that actually drive foot traffic and sales.She shares: 🙌 Why her Taylor Swift party worked (hint: genuine enthusiasm beats forced trends) 🙌 How handwritten invitations became more memorable

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49:52

200: Rodney Habib, Planet Paws Media, Celebrates Our...

Pet Boss® Podcast with Candace ·

2025/09/07

What better way to celebrate 200 episodes than with the man who revolutionized pet health education?!Rodney Habib, founder of Planet Paws and co-author of The Forever Dog series, shares his incredible journey from a household where pets were forbidden to a global pet health influencer.He shares his game-changing strategies: 🙌🏻 Meet customers where they are - carry mainstream brands alongside premium to start conversations, not create barriers 🙌🏻 Education over sales - spend hours sharing

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44:04

199: Building a Pet Destination: Products, Platforms,...

Pet Boss® Podcast with Candace ·

2025/08/31

As Dante & Dory's approaches their grand opening, Candace is sharing the behind-the-scenes decisions that are shaping her new pet destination.This episode dives deep into the practical side of building a modern pet business - you'll get an inside look at the technology stack powering the store, real stories about vendor partnerships, and honest insights about the emotional side of opening a new business. Tune in to hear: ✨ Real vendor partnership stories - including the brand that sent a

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36:31

198: Pet Boss Showdown: Live From SUPERZOO Las Vegas

Pet Boss® Podcast with Candace ·

2025/08/24

Ever wondered what happens when you put three pet business owners on stage with rapid-fire business scenarios and let a live audience judge their answers?Pure magic! 🎯 This special episode was recorded LIVE at SUPERZOO in Las Vegas - one of the largest pet industry trade shows with over 22,000 pet professionals and 1,100+ exhibitors. We created the first-ever "Pet Boss Showdown" - a game show format where real pet business owners battled it out with their best business advice. What you'll

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36:02

197: The Dock Diving Weekend That Almost Wasn't (And...

Pet Boss® Podcast with Candace ·

2025/08/16

What happens when an 8-year partnership suddenly explodes and threatens your biggest community event just months before it's supposed to happen?!Meet Kim Loper, owner of Harbor Pet and creator of Life is Gruff sustainable dog treats, who faced exactly this nightmare scenario with her beloved North Fork Dock Diving Weekend - now in its 10th year. She chose to fight back - and the results were incredible. This episode is about: 🎯 How Kim pivoted from private venue to public space in just 6

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34:45

196: From Generic to Branded: The Private Label...

Pet Boss® Podcast with Candace ·

2025/08/10

Tired of watching customers scan your products and find them cheaper online?This episode is your game-changer! We're sharing a special recording from one of our exclusive Pet Boss Nation Lunch & Learn sessions featuring Art Nakagawa from Artvark Pet Products, who's revolutionizing private labeling for independent pet businesses. In this power-packed session, you'll discover: 🎯 Why private labeling makes your customers "sticky" to YOUR brand (not your competitors') 🎯 How Candace ordered 71

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32:51

195: Why Pet Business Managers Need Community Too: A...

Pet Boss® Podcast with Candace ·

2025/08/03

Have you ever wondered what pet business managers really need to succeed? 🧐 In this unprecedented live recording from Pet Boss Nation's first-ever manager retreat, 12 incredible pet business managers from across the country share their stories, challenges, and breakthrough moments in real time. From a conference room in Galesburg, Illinois, these brave leaders stepped WAY outside their comfort zones to share their experiences on the podcast - many for the very first time. What unfolds is pure

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25:50

194: 5 Hard-Won Lessons from 7 Months of Building a...

Pet Boss® Podcast with Candace ·

2025/07/27

Ever feel like your business projects are taking FOREVER? 🕐You're not alone! In this candid Behind Closed Doors update, Candace shares the 5 game-changing lessons that have emerged from 7 months of building Dante & Dory's Pet Emporium. The 5 T's you need to know: 🎯 Time - Why everything takes 3x longer than expected (and how to stay sane anyway) 🎯 Technology - How modern business tools make starting a pet business easier than ever 🎯 Team Buy-In - Why getting your team invested in the

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28:33

193: REPLAY: Candace's Q4 Survival Guide for Pet...

Pet Boss® Podcast with Candace ·

2025/07/19

🎄 Christmas in July Special: Q4 Planning Replay! 🎄Candace has been there– in the thick of the busiest time of the year, watching the days quickly slip by on the calendar without any promotions or events planned, wondering how she's going to move all that holiday inventory when she can't seem to remove herself from the day to day tasks inside her business… And guess what? ➡️ Throughout all of her successes (and a few failures!) during Q4, she learned EXACTLY what type of support other business

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38:57

192: How to Add $150,000 in Revenue with Just an 8x10...

Pet Boss® Podcast with Candace ·

2025/07/13

Ready to unlock a revenue stream that can't be replicated online? 💰Meet Joe Zuccarello, who's spent 40+ years in the pet industry managing everything from 250-employee luxury pet resorts to coaching hundreds of businesses on explosive growth. His secret? Grooming services aren't just an add-on - they're the competitive advantage that transforms struggling businesses into profit powerhouses. But this isn't your typical "hire a groomer and hope for the best" approach. Joe's strategy flips

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31:30

191: From Solo Pet Sitter to Building the Largest Pet...

Pet Boss® Podcast with Candace ·

2025/07/06

What do you do when you realize you can't help every single dog owner in your city alone? 🤔You build a network! And that's exactly what Kristin Holzapfel did with Pampered Pupperino and her incredible organization, Midwest Pet Sitter Affiliates. Kristin has cracked the code on something most industries struggle with: turning competitors into genuine collaborators through education, strict standards, and authentic relationship building. Here's what makes this episode special: 🌟 The exact

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