x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Human Connection Podcast

Is your business’s growth stalled? Employee churn eating into your profits? Struggling with customer retention?You need stronger connections.Every Tuesday and Thursday, connect with an expert who’s sharing actionable advice for building stronger relationships with your customers, clients, and stakeholders. Hosted by Karl Pontau, a storytelling super-connector, content system strategist, and survivor of two childhood brain tumors, this podcast’s mission is to fix the underlying cause of workplace and

business management

All Episodes

21:15

Human-Centered Leadership in the Age of AI: Leading...

The Human Connection Podcast ·

2025/12/23

"They're disconnected from other people. They're disconnected from themselves. So how do you lead yourself first? How do you get reconnected with yourself in a way that helps you understand what your values are, how you make decisions, how you're choosing to show up?"As AI takes over administrative tasks, the real competitive advantage isn't in technology—it's in how leaders connect with their teams. Jennifer Nash, executive advisor to Google, Ford, IBM, and McDonald's, reveals why self-awareness is

en

22:14

Building Authentic Client Connections: The Three C's...

The Human Connection Podcast ·

2025/12/22

"People really make decisions on emotion, and then they justify it with logic."Ever wonder why your expertise isn't translating into closed deals? Danny Bobrow, creator of the Persuasion Blueprint, reveals why technical competency alone isn't enough—and what actually builds trust in human-to-human business relationships.In this episode, Danny breaks down the Three C's of persuasive communication: Caring, Connection, and Collaboration. You'll discover why slowing down (yes, really!) can dramatically

en

21:44

Why Communication Beats Competition in Service-Based...

The Human Connection Podcast ·

2025/12/18

"When people call us, we don't go straight into 'What's your name? What county?' We say thank you for calling us today. We understand what you're going through."What if the legal industry's biggest problem isn't bad law—it's bad relationships? Jimmy Lai, founder of Lion Turner Law Firm, knows this firsthand. After watching too many clients get treated like case numbers, he built his firm on a radically simple belief: people in crisis deserve lawyers who actually give a damn about their story.In this

en

22:01

Beyond Automation: Using AI to Amplify Human...

The Human Connection Podcast ·

2025/12/17

"When AI is applied correctly, it allows your human beings, your frontline people, arguably the most important people in your company because they're the ones who are dealing directly with customers, to be more human."Join host Karl Pontau for an insightful conversation with Rick DeLisi, co-author of Digital Customer Service and The Effortless Experience, and creator of the Customer Effort Score metric. Rick shares how AI is revolutionizing contact centers—not by replacing humans, but by making them

en

20:35

Beyond Execution: What Real Leadership Actually Means...

The Human Connection Podcast ·

2025/12/16

"Every mission statement, purpose, destiny, vision, calling comes from our life experiences."Ever wake up "successful" but feeling like something's missing? You're not alone.This week, Karl sits down with Greg Stewart—telehealth counselor, executive coach, and author of the AI Cubed trilogy—to unpack why so many high-achievers feel empty despite crushing it on paper.Greg breaks down the difference between executives who just execute and leaders who actually lead (hint: it's all about the heart). He

en

21:05

Stop Guessing: How to Actually Know What Your...

The Human Connection Podcast ·

2025/12/11

"Step one is actually focusing and actually considering the customer for the first time."Ever wonder why your customers seem confused by your "improvements"? Ryan Rael breaks down the uncomfortable truth: as companies grow, decision-makers lose touch with what customers actually want.In this eye-opening conversation, Ryan shares why that shiny new AI chatbot might be solving the wrong problem (spoiler: if 80% of inquiries are about order status, maybe focus on better order updates first!). He

en

21:35

Talk to Your Employees: The Radical Solution to High...

The Human Connection Podcast ·

2025/12/10

"Production workers don't just need to know how they do something—they need to know WHY they're doing it."Ever wonder why some companies can't keep employees past their first few months? Danielle Suprick knows exactly why—and how to fix it.As a workplace engineer blending mechanical engineering with industrial-organizational (I-O) psychology, Danielle has transformed chaotic onboarding experiences into streamlined success stories. In this episode, she shares how she tackled a jaw-dropping 50%

en

22:59

The Energy Money Moves Toward (Hint: It's Not Hustle)...

The Human Connection Podcast ·

2025/12/09

"Money moves toward a certain kind of energy. It does not move toward energy that is victim energy or energy that doesn't have agency or choice." – Amy KempEver feel like you're wearing a backpack full of bricks as you move through your workday? You might be trapped in subconscious thought habits that are holding you back.In this episode, certified Habit Finder coach Amy Kemp reveals how the invisible patterns running 80% of our thinking can either propel us forward or keep us stuck. She shares

en

21:07

Stop the Story Toppers: A Guide to Real Conversations...

The Human Connection Podcast ·

2025/12/04

"Everybody has a story. You just never know who needs that connection at that moment." - Steve FalesIn this heartwarming episode, host Karl Pontau sits down with Steve Fales, founder of AD Services, Inc., to explore the art of building genuine friendships in the workplace. Steve shares his refreshingly simple philosophy: ask questions, actually listen to the answers, and avoid the dreaded "conversation poker" where people just try to one-up each other's stories.Discover why the barista at your local

en

22:37

How Do You Pass Down a 30-Year Legacy Without Losing...

The Human Connection Podcast ·

2025/12/03

"How can you buy a company that's been around for 70 years, and you're selling one day and you're closing the door the next day? That means you're a business. You don't care about people."When a beloved 70-year-old Minnesota window company sold to a PE firm and shut down overnight—leaving customers with unfulfilled $50K contracts—it sparked an important conversation about what really matters in business.This week, Karl sits down with Kevin Juza, a succession planning consultant on a mission to help

en

21:00

Business on Purpose, Not on Accident with Jake Wells

The Human Connection Podcast ·

2025/12/02

"I want to ask all the questions that people are generally scared of asking. And it's not that scary, honestly, when people ask to step up and say the answer." - Jake WellsEver feel like you're running a business on accident instead of on purpose? Jake Wells, EOS implementer and serial entrepreneur, joins host Karl Pontau to shake up the victim mentality that's holding too many leaders back.In this episode, Jake shares how he helps leadership teams break free from the "foregone conclusion"

en

24:04

Transforming Chaos into Clarity: A Healthcare...

The Human Connection Podcast ·

2025/11/26

"It's the humans driving the process, not the processes driving the humans." - Sulay ThompsonJoin host Karl Pontau for an energizing conversation with healthcare operations expert Sulay Thompson, who brings nearly 20 years of experience transforming chaos into clarity in the healthcare industry.In this episode, Sulay shares her unique perspective on balancing efficiency with empathy—a challenge every growing company faces. She dives into why so many healthcare technologies fail (hint: they're not

en

20:42

When Climbing the Ladder Leaves You Empty with Kyle...

The Human Connection Podcast ·

2025/11/25

"In so many organizations, there's this 'for one to win, someone else must lose' mentality. And it creates this conflict where we should be kind of collaborative, we end up being competitors to one another and that creates all kinds of dysfunction."Former Fortune 10 executive Kyle McDowell joins The Human Connection Podcast to share how he transformed a $7 billion organization by replacing corporate apathy with his game-changing "Ten Ways" framework. After nearly 30 years climbing the corporate

en

25:06

Beyond Fake Perky: Building Real Connection in a...

The Human Connection Podcast ·

2025/11/24

"It's not personal, it's just business? Well, my experience working with leaders around the world in all sorts of industries is that that is B.S."In this episode, workplace relationship expert Morag Barrett proves why human connection isn't the "soft, fluffy stuff"—it's your competitive advantage. As founder of SkyTeam and bestselling author, Morag has transformed workplaces across 20 countries, and she's bringing the receipts.Discover how one oil and gas company reduced reportable injuries by 18%

en

21:35

Breaking Down Walls: Leadership Through Adversity...

The Human Connection Podcast ·

2025/11/20

"Once you're in a position where you're not smart enough, you don't have enough money in the bank... you have to humble yourself and rely on others and realize that you need help to make it happen."Join host Karl Pontau for an inspiring conversation with Carl Sharperson, a leadership innovation strategist who transformed adversity into his superpower. As a two-time cancer survivor, former Marine Corps pilot, and leadership coach, Carl shares how humbling experiences—from battling stage four

en

21:19

Beyond FOMO: Building Brands Through Positive...

The Human Connection Podcast ·

2025/11/19

"People care about their own motivations, not what you have to sell, not what you want to say, not your brand's why." Kevin Perlmutter gets straight to the heart of why so much marketing today falls flat.In this episode, Kevin—chief strategist at Limbic Brand Evolution and author of Brand Desire—joins host Karl Pontau to explore why fear-based marketing is losing its grip and what actually builds lasting customer relationships. Spoiler: it's not about scarcity tactics or FOMO.Kevin reveals the shift

en

21:06

The Secret to Content That Builds Loyalty (Hint: It's...

The Human Connection Podcast ·

2025/11/18

"I've gotten to the point now where I can listen and understand what you explicitly have shared with me. But I've also gotten to a point where I can pick up on things that you didn't explicitly say." – Brian KurianIn this episode, host Karl Pontau sits down with Brian Kurian, a premium ghostwriter who's mastered the rare intersection of sales and copywriting. Brian shares how he helps busy CEOs and founders tell their authentic stories without the sanitized, press-release feel that so often

en

20:47

What Your Employees Are Trying to Tell You (If You'd...

The Human Connection Podcast ·

2025/11/13

"The act of asking my team was an act of engagement, and I never thought of that before."This week, Karl sits down with James Warren, founder and CEO of Share More Stories, for a refreshingly honest conversation about the real power of storytelling in business. Spoiler alert: it's not about making your company look good—it's about making your people feel seen.James breaks down why employee engagement surveys keep telling leaders the same thing year after year (hint: they're asking the wrong

en

21:41

The Private Jet Problem: What Authentic Leadership...

The Human Connection Podcast ·

2025/11/12

"Authenticity is increasingly the center of almost all trust. We talk about trust in organizations, but what we're really talking about is trust in the people that lead organizations." - Brandon EdwardsJoin host Karl Pontau for an engaging conversation with Brandon Edwards, a healthcare marketing veteran with 28 years of industry-shaping experience. In this episode, Brandon shares hard-won wisdom about what it really means to lead authentically in today's complex business landscape.Brandon doesn't

en

24:45

Your Team Doesn't Need Grand Gestures—They Need This...

The Human Connection Podcast ·

2025/11/11

"It's those moments of reflection... once you can get to a space where you can capitalize on those moments that are happening, the ability to shift your mindset into something else is so significantly powerful." - Nicholas HoweWhat if the secret to business success isn't complex strategy—but simply paying attention to the small moments?In this episode, host Karl Pontau sits down with Nicholas Howe, mental health care SaaS entrepreneur and creator of the Cups and Spoons app, to explore how tiny

en

156 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...