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PODCAST

The Human Connection Podcast

Is your business’s growth stalled? Employee churn eating into your profits? Struggling with customer retention?You need stronger connections.Every Tuesday and Thursday, connect with an expert who’s sharing actionable advice for building stronger relationships with your customers, clients, and stakeholders. Hosted by Karl Pontau, a storytelling super-connector, content system strategist, and survivor of two childhood brain tumors, this podcast’s mission is to fix the underlying cause of workplace and

business management

All Episodes

22:14

Nobody Wants Your Slack Channel. Here's What They...

The Human Connection Podcast ·

2026/04/01

"Word of mouth is 20 times more likely to hit than a paid ad. But nobody wants another Slack channel, another WhatsApp group, another email. The only way you get people to show up is by having them feel something." — Brian Von AnckenMost companies know they should be building community. Almost none of them know how to do it without it feeling like a marketing funnel with extra steps.Karl sits down with Brian Von Ancken — health and wellness entrepreneur and founder of the Wellness Growth Mastermind

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23:12

The Hidden Cost of the Triple-Bid Process: What It's...

The Human Connection Podcast ·

2026/03/31

"The relationship and the way the system is set up to build and maintain those relationships is kind of broken — they're all under false pretenses, and they never actually get to having a real conversation about what you're trying to do and how we can actually help you get there." — Kevin RappIf you've ever hired a creative agency and felt like the work was amazing — and somehow still missed the point — this episode is going to name exactly why.Karl sits down with award-winning creative director

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20:36

You Don't Have an Accountability Problem. You Have a...

The Human Connection Podcast ·

2026/03/26

"When you don't maintain a standard, you get the standard." Chris Hallberg didn't come to play nice — and that's exactly why this conversation hits different.Chris is the Business Sergeant: a military veteran, serial entrepreneur, and the mind behind the Entrepreneurial Operating System (EOS) framework that's helped 100+ companies win Best Places to Work awards — anonymously. That part matters. You can't fake a great culture when employees speak freely.In this episode, Karl and Chris dig into why

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21:10

3% to 21% Conversion: The LinkedIn DM Strategy Nobody...

The Human Connection Podcast ·

2026/03/25

"80% of the decision-making power is whether they like you. And people like things like you spending time to learn about them." That's Troy Hipolito — The Not So Boring LinkedIn Guy — cutting straight to what most B2B sales playbooks completely miss.Troy has helped coaches, consultants, and high-ticket B2B companies achieve 400% revenue increases without a single pitch-slap. In this episode, he breaks down exactly why your LinkedIn DMs are getting ignored — and the surprisingly simple, human

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23:36

Your Managers Are Getting Replaced by AI. Now What? |...

The Human Connection Podcast ·

2026/03/24

"You don't have to fix yourself. You have to fix the way we work." That's the battle cry of organizational psychologist and executive coach Dr. Nicole Scott — and in this episode, she doesn't hold back.With five generations now sharing the same workplace, the friction isn't just uncomfortable — it's structural. Nicole breaks down why the top-down leadership model is collapsing, why your middle managers are about to get replaced by AI, and what adaptable leaders are doing right now to stay ahead of

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21:18

You Can Sell to Anyone. The Question Is: Can You Keep...

The Human Connection Podcast ·

2026/03/19

"You can sell to everyone — trust me, there are buyers everywhere. But can you actually keep them? Long-term growth comes from the right customer fit and ensuring your customer continues to see value in every single interaction." — Anika Zubair, Founder & CEO of The Customer Success ProMost companies treat Customer Success as a support function. Anika Zubair has spent 14 years proving it's actually a revenue engine — one that protects what sales closes, grows what marketing builds, and

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23:16

Stop Pushing. Start Being Pulled. The Leadership...

The Human Connection Podcast ·

2026/03/18

"A lot of leaders think the financial bottom line is the most important thing. But in fact, it's the human capital — because the human capital is what helps create the finances." — Terry Wildemann, Creator of the Shift-ology Success SystemYour dashboard says everything is fine. Your gut says something's off. And the harder you push, the further away the answer feels. Terry Wildemann has spent 38 years helping high-achieving leaders figure out why — and the answer almost never lives in the data.In

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21:17

Neil Ateem on How Relationship-Driven Revenue Growth...

The Human Connection Podcast ·

2026/03/17

"Every client I've worked with has been someone I knew, was friends with, or recommended by someone else I helped along the way. It's all been human to human — that's 100% what worked for me." — Neil Ateem, Founder of MultiplierWhat if you could raise $127,000 in pre-sales — before you ever built a product — using nothing but a Google Form and genuine human relationships? That's exactly what Neil Ateem did for a colleague, and it's the philosophy that's driven over $300 million in revenue across his

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24:09

You Can't See Your Own Blind Spots. That's the Whole...

The Human Connection Podcast ·

2026/03/12

"If everything's a priority, then nothing is a priority. It's a one-word oxymoron." — Tina CollinsYou're not burning out because you're not working hard enough. You're burning out because you never stopped to ask who you actually are — and whether the way you're showing up is getting in your own way. Tina Collins, Certified Professional Coach and founder of Rethink Re, joins Karl for a conversation that goes deeper than strategy, because vision without self-awareness is just chaos with a

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21:05

Authentic Client Connections That Drive Revenue —...

The Human Connection Podcast ·

2026/03/11

"You can't call in favors from transactional relationships. No one's going to want to help you." — Larry KaufmanYou've been showing up and throwing up. Pitching before connecting. Selling before listening. And wondering why your relationships don't convert. Larry Kaufman — bestselling author of The NCG Factor, global speaker, and one of the most well-connected rainmakers in the business — sits down with Karl to get brutally honest about what authentic relationship building actually looks like, and

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21:41

Your Best Managers Are Burning Out Because of a...

The Human Connection Podcast ·

2026/03/10

"It's not a leadership problem — it's a design problem." — Rory SylviaIf your manager is the glue holding everything together, you don't have a team — you have a bottleneck wearing a title. Rory Sylvia, founder of The Ways We Work, joins Karl to break down why so many scaling companies are quietly suffocating under the weight of leader-dependent teams — and what to do about it without blowing everything up.Rory's B-Ride framework gives leaders a practical path from operational chaos to team-driven

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20:50

Greg Workmon on Why Human Connection — Not Strategy —...

The Human Connection Podcast ·

2026/03/05

"As soon as I start to say 'we made it' — that's when I know it's over." — Greg Workmon, Founder & CEO, Load Up TechnologiesGreg Workmon built Load Up Technologies from the ground up over 11 years — and the biggest lessons he learned had nothing to do with logistics or junk removal. They had everything to do with the relationships he wasn't ready to build.In this conversation, Greg gets refreshingly honest about the mindset shifts that unlocked real growth: from thinking he knew everything in

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20:22

From Expert to Authority: How Christine Blosdale Uses...

The Human Connection Podcast ·

2026/03/04

"The simpler we can make our concepts, and the more that person can absorb and understand it — that's the success right there." — Christine BlosdaleYou've spent years mastering your craft. But if you can't communicate it in a way that makes people feel something, you're leaving influence — and revenue — on the table.In this episode, Karl sits down with Christine Blosdale, the Expert Authority Coach, five-time #1 bestselling author, and award-winning media personality. Christine has spent 25+ years

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22:28

Stop Promoting the Wrong People: Laurie Maddalena on...

The Human Connection Podcast ·

2026/03/03

"The barista at Starbucks often gets more training than people in leadership roles — and we wonder why teams are struggling." — Laurie MaddalenaWhat if the thing quietly killing your company's growth isn't your product, your market, or your strategy — it's how your leaders are leading people?In this episode, Karl sits down with Laurie Maddalena, CEO of Envision Excellence, keynote speaker, and author of The Elevated Leader, to explore why the business world desperately needs to stop treating

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21:16

Your Team Isn't Quiet Quitting. They Just Don't Feel...

The Human Connection Podcast ·

2026/02/26

"If you reverse that — if you make it a psychologically safe situation where people feel like they belong, have a voice, and feel like their ideas matter — productivity can really skyrocket." — Andy ProcterWhat if the thing quietly destroying your team's performance isn't strategy, tooling, or headcount — it's loneliness? Andy Procter is a health psychology PhD student, certified Positive Psychology practitioner, and host of the More Happy Life podcast, whose research has been featured in The New

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25:11

You're Not Burned Out From Working Too Hard. You're...

The Human Connection Podcast ·

2026/02/25

"If you're not doing something that lights you up, why not? You've got one trip around this track called Life — and it might end at any moment." — Adrian JonesAdrian Jones has died twice. Not metaphorically. Two Widowmaker heart attacks forced a 25-year financial services executive to stop performing success and start actually living it. Now, as the founder of MORE and host of the Code Three: Life Reinvented podcast, AJ helps accomplished professionals strip away the masks, ditch the borrowed

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20:21

Small Talk Isn't Wasting Time. It's Where Deals...

The Human Connection Podcast ·

2026/02/24

"The reason why we spend time in small talk is not because we want to waste time — it's because that's where trust is being created." — Sylvia Rhode-LiebenauWhat happens when a delegation of very upset Russian officials shows up in your office? If you're Sylvia Rhode-Liebenau, you don't get defensive — you get human. With over 25 years of experience coaching senior executives and leading cross-cultural teams across Russia, Ukraine, the Balkans, Northern Africa, and beyond, Sylvia brings a rare blend

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21:12

Shmuel Saklad: Building High-Performance Teams...

The Human Connection Podcast ·

2026/02/19

"People are everything. They're your brand protectors—those are the people we need to support and empower so they're giving that great experience to your customers." Shmuel Saklad brings a decade of B2B contact center wisdom that most executives are ignoring: your customer experience is only as good as your employee experience, and there's no shortcut around building real human connection.As a senior manager at Being Follow, Shmuel has watched relationships make or break entire teams. This

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20:37

Josh Kosnick: Building Authentic Leadership Through...

The Human Connection Podcast ·

2026/02/18

"There is no hack to building relationships. It's just simply leaders that care more win more." Josh Kosnick cuts through the noise with a truth most leadership podcasts won't touch: your team can smell when you're faking connection, and it's costing you everything.As a bridge builder who's built and exited three successful businesses, Josh brings hard-won wisdom on why most leaders fail at accountability—they're trying to hold people to standards without building the relationship first. This

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20:38

Jesse Stafford: Why Assumptions Are Burning Out Your...

The Human Connection Podcast ·

2026/02/17

"I expect your best every day you show up here, but I don't expect your best to be the same every day." Jesse Stafford drops truth bombs about why your highest performers are secretly burning out—and it's not because they're working too hard. It's because they're working on assumptions you never asked them to make.After 18 years leading global teams in casino gaming, Jesse now coaches tech and systems leaders who are great at their work but invisible when it comes to recognition. This conversation

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174 results

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