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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

03:48

Ulta SVP Josh Friedman On The Recent Success Of Its...

Omni Talk Retail ·

2026/01/12

In this 5 Insightful Minutes episode, recorded live from NRF 2026 at the Vusion podcast studio, Josh Friedman, SVP of Digital and E-Commerce at Ulta Beauty, reveals how the company's invite-only marketplace strategy is delivering results that exceed expectations, and why they're already graduating digital sellers into brick-and-mortar stores. From the "digital mezzanine" concept that extends beyond traditional beauty categories to in-store returns for all marketplace items, Josh breaks down how Ulta

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11:30

Walmart's 270+ Store Drone Expansion & Why Everyone...

Omni Talk Retail ·

2026/01/12

In this Omni Talk Retail episode, recorded live from NRF 2026 in the Vusion podcast studio, Greg Cathey, SVP of Digital Fulfillment Transformation at Walmart, reveals how customer demand is driving the company's massive drone delivery expansion to 270+ stores coast-to-coast and why everyone, not just one demographic, is using the service. From dynamic delivery windows (25-45 minutes instead of static promises) to surprising use cases like fur baby treats and birthday party surprise-and-delight

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12:45

Home Depot CIO On New Google AI Partnership & Why...

Omni Talk Retail ·

2026/01/12

In this Omni Talk Retail episode, recorded live from NRF 2026 in the Vusion Podcast studio, Angie Brown, Chief Information Officer at Home Depot, reveals how 27 years with one company positions her to witness retail's transformation from mobile to e-commerce to AI and why waiting on agentic commerce is not an option. From announcing an expanded Google partnership with Gemini rollout to piloting Magic Apron agents in physical stores, Angie breaks down how AI is solving problems Home Depot couldn't

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10:21

Quorso & Vusion On Why Retailers Risk Creating a...

Omni Talk Retail ·

2026/01/12

In this Omni Talk Retail episode recorded live from NRF in the Vusion podcast studio, Mark Propes, Chief Business Development Officer at Vusion, and Julian Mills, CEO of Quorso, break down what the connected store actually means beyond the buzzwords and why 2026 is the year retailers risk creating a permanent gap if they don't operationalize this technology. From digitizing the shelf as a data platform to intelligent task management that tells associates exactly what to do at 9 AM Monday morning,

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14:13

FairPrice's Store of Tomorrow: 80% Bigger Baskets &...

Omni Talk Retail ·

2026/01/12

In this Omni Talk Retail episode, Vipul Chawla, CEO of Singapore's FairPrice Group, reveals how their "Store of Tomorrow" has eliminated four critical friction points and delivered jaw-dropping results. From smart shopping trolleys that auto-generate your list to Vision AI that learns unusual patterns without programming, Vipul breaks down how omnichannel retail innovation drives an 70-80% increase in basket size and 82% self-checkout adoption. He shares insights on frictionless experiences,

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09:28

NRF's Matthew Shay On Consumer Resilience, AI & His...

Omni Talk Retail ·

2026/01/12

In this Omni Talk Retail episode, Matthew Shay, President and CEO of the National Retail Federation, joins us live from NRF's Big Show from the Vusion podcast studio to break down what's really happening in retail right now. From consumer resilience to affordability pressures, Matt reveals the dual forces shaping 2025's surprisingly strong performance and what that means for 2026. He shares exclusive insights on holiday season results, policy challenges retailers navigated, and why AI is becoming

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07:16

Lightning Round: LEGO Smart Bricks, Toxic Mom Groups...

Omni Talk Retail ·

2026/01/10

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, features Chris and Anne closing out the show with rapid-fire takes on the lighter (and weirder) side of retail and culture. The conversation jumps from LEGO’s smart brick ambitions to the rise of toxic mom groups online, plus the internet’s obsession with five-gallon popcorn buckets.Chris and Anne also weigh in on whether the Stranger Things finale

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04:18

Inside Schnucks’ Approach to Stopping Gift Card Fraud...

Omni Talk Retail ·

2026/01/10

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Schnucks’ reported 100% success rate stopping gift card fraud using Digimarc technology. Chris and Anne explain why gift card fraud is exploding, why this solution actually works, and what other retailers can learn from Schnucks’ approach. ⏩ Watch the full episode here.#GiftCardFraud #RetailSecurity #Digimarc #Schnucks #RetailTech

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04:58

Why Save Mart Is Adding Amazon Returns Kiosks | Fast...

Omni Talk Retail ·

2026/01/10

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, looks at Save Mart’s rollout of Amazon Returns kiosks across more than 140 stores. Chris and Anne discuss what returns-as-traffic really means for grocers, whether this partnership helps or hurts store economics, and how physical retail keeps getting pulled deeper into Amazon’s ecosystem. ⏩ Watch the full episode here.#SaveMart #AmazonReturns

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05:15

Amazon’s Alexa+ Pushes Deeper Into Grocery Shopping |...

Omni Talk Retail ·

2026/01/10

In this segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, the team unpacks Amazon’s integration of instant meal shopping into browser-based Alexa+. Chris and Anne debate whether this is true convenience or just more friction hiding behind AI, and what it signals about Amazon’s long-term grocery and agentic commerce ambitions. ⏩ Watch the full episode here.#Amazon #AlexaPlus #AIShopping #MealPlanning

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05:52

Kroger Launches New SNAP Discount Program | Fast Five...

Omni Talk Retail ·

2026/01/10

This clip from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Kroger’s new discount initiative for SNAP recipients. Chris and Anne discuss why affordability strategies matter more than ever, how grocers are approaching value differently, and whether programs like this can drive both loyalty and impact at scale. ⏩ Watch the full episode here.#Kroger #SNAP #GroceryRetail #RetailStrategy #FoodAccess

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07:18

Instacart Shuts Down AI Pricing Tests After Consumer...

Omni Talk Retail ·

2026/01/10

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, breaks down Instacart’s decision to shut down its AI-driven pricing tests after consumer backlash. Chris and Anne dig into why pricing transparency still matters, how quickly trust can erode, and what this means for AI-powered pricing across grocery and retail. A sharp conversation on where experimentation crosses the line. ⏩ Watch the full episode

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09:00

How Rohlik Group Achieves Profitability In Online...

Omni Talk Retail ·

2026/01/09

In this 5 Insightful Minutes episode, Richard McKenzie, Chief Executive Officer at Veloq (a division of the Rohlik Group), joins Omni Talk to reveal how they've cracked the code on profitable online grocery delivery. From achieving 30% annual growth to maintaining an 88 NPS score, Richard breaks down how Rohlik delivers full-basket grocery in 3 hours profitably, why their automation approach succeeds where others have failed, and how building technology "customer backwards" creates operational

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01:24:28

The Biggest and Boldest NRF Must-See Tech Preview |...

Omni Talk Retail ·

2026/01/08

Join Chris Walton and Anne Mezzenga for their second annual NRF must-see tech preview, showcasing five breakthrough retail technologies solving critical operational challenges. From AI employees autonomously negotiating supplier contracts to overhead RFID achieving 99% inventory accuracy, discover the solutions delivering measurable ROI and transforming how retailers operate in 2026.Featured companies and innovations:Gain - AI employees Natalie and Bob executing end-to-end supplier negotiations and

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51:31

Instacart's Pricing Retreat + Amazon's Alexa Gets...

Omni Talk Retail ·

2026/01/07

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, Chris and Anne discussed:Instacart ending its controversial price testing program (Source)Kroger launching a new discount program for SNAP recipients (Source)Amazon integrating instant meal shopping into browser-based Alexa Plus (Source)Save Mart placing Amazon Returns kiosks across 140+ stores (Source)Schnucks seeing 100% success preventing gift card

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04:27

Lightning Round: Ryan Reynolds at NRF, Puppy Yoga &...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, features Chris and Anne tackle the fun side of retail as we head into NRF 2026. Ryan Reynolds keynotes NRF this January... Chris shares the one question he'd ask about Blake Lively's best film role. Anne reveals her son's elaborate Google Slides pitch for an F1B goldendoodle and her puppy yoga compromise. The hosts preview Calvin Klein's new SoHo flagship as

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05:09

Ashley Furniture Goes All-In on Agentic Commerce |...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Ashley Furniture's groundbreaking partnership with Perplexity that enables complete transactions—from product recommendations to payment—in one conversation. Chris loves this move, calling it brilliant because Ashley can bypass marketplaces and leverage its brand recognition directly in AI search. Anne agrees but criticizes retailers for announcing

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06:54

Breaking Down Target's New SoHo Concept Store | Fast...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes Target's new permanent Soho store featuring "The Drop" rotating seasonal styles, a Broadway Beauty Bar, and influencer-curated selections. Anne sees potential if Target can solve the technology and operational challenges needed to scale this concept, especially as Ulta departs Target stores. Chris pushes back hard, calling it "pure PR sizzle" that's

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06:30

Online Grocery Breaks Records Despite Budget...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, unpacks November's stunning $12.3 billion in online grocery sales—the second time monthly sales topped $12 billion. Chris is gobsmacked by consumers choosing the more expensive delivery option despite budget constraints, while Anne attributes growth to improved curbside pickup experiences and loyalty incentives. Both hosts agree this signals that agentic AI

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08:17

Are Instacart's Pricing Experiments Inflating Your...

Omni Talk Retail ·

2025/12/20

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Consumer Reports' investigation revealing Instacart's AI-powered pricing experiments that resulted in price variations up to 23% between customers. Chris and Anne debate whether algorithmic pricing is acceptable for essential categories like grocery, especially as consumers gain access to AI tools that can instantly compare prices across platforms

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1,405 results

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