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PODCAST

Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis:

business management

All Episodes

04:16

Lightning Round: Banana Water, Dirty Sodas & Golden...

Omni Talk Retail ·

2026/01/17

This Lightning Round segment of the OmniTalk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, closes out the show with rapid-fire takes on grocery trends, pop culture, and the lighter side of retail. From banana water and dirty sodas to drone birthday deliveries and Golden Globes hot takes, Chris, and Anne, keep things fast, fun, and unpredictable. ⏩ Tune in for the full episode here.#LightningRound #RetailCulture #OmniTalk

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04:23

Walmart’s Drone Delivery Expands to 270 Stores | Fast...

Omni Talk Retail ·

2026/01/17

This OmniTalk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, dives into Walmart’s expansion of drone delivery with Wing to 270 U.S. stores. Chris and Anne discuss why drones finally make sense, how Walmart is attacking the convenience economy, and why this move signals that fast, airborne delivery is no longer experimental. ⏩ Tune in for the full episode here.#DroneDelivery #Walmart #RetailInnovation #OmniTalkThis

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04:29

Amazon Buy for Me Sparks Merchant Backlash | Fast...

Omni Talk Retail ·

2026/01/17

This OmniTalk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, covers growing backlash from small brands after Amazon’s Buy for Me feature listed products without permission. Chris and Anne debate opt-in versus opt-out models, brand control in the age of agentic AI, and whether this controversy is a temporary growing pain or a sign of bigger issues ahead. ⏩ Tune in for the full episode here.#AmazonAI #Ecommerce

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04:48

Circle K Turns Store Data Into Daily Action | Fast...

Omni Talk Retail ·

2026/01/17

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, explores Circle K’s expansion of Quorso’s intelligent management platform across more than 7,800 U.S. stores. Chris and Anne explain why turning data into daily action is mission-critical, how AI improves store-level execution, and why this partnership stood out at NRF 2026. ⏩ Tune in for the full episode here.#RetailExecution #AIinRetail #CircleK #Quorso

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07:36

Google’s Plan to Power AI Shopping Everywhere | Fast...

Omni Talk Retail ·

2026/01/17

This Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, breaks down Google’s launch of its Universal Commerce Protocol... a major step toward standardizing agentic commerce. Chris and Anne discuss why retailer support matters, how this impacts ownership of the customer relationship, and whether Google is protecting search or positioning itself as the ultimate personal shopping assistant. ⏩ Tune in for the full

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05:39

Amazon Goes Full Big-Box Retail | Fast Five Shorts

Omni Talk Retail ·

2026/01/17

This OmniTalk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, examines Amazon’s plan to build a massive 225,000-square-foot retail store in Illinois... its most ambitious physical retail experiment yet. Chris Walton and Anne Mezzenga debate whether Amazon can truly compete with Walmart’s supercenter model, what past Amazon store failures signal, and whether this move represents a final experiment or a much bigger

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45:17

Amazon's Walmart Play, AI Shopping Protocols & Drone...

Omni Talk Retail ·

2026/01/14

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, Chris and Anne discussed:Amazon's plans to build a 225,000 square foot retail store in Orland Park, Illinois (Source) Google's launch of a Universal Commerce Protocol with backing from major retailers (Source) Circle K expanding its partnership with Corso to over 7,800 US locations (Source) Small merchants upset over Amazon's Buy for Me AI feature listing

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09:31

StrongPoint CEO Breaks Down In-Store Order Picking,...

Omni Talk Retail ·

2026/01/14

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Jacob Tveraabak, Group Chief Executive Officer of StrongPoint, joins Anne Mezzenga and Chris Walton to discuss how in-store order picking, grocery efficiency, and store-based fulfillment are becoming critical to profitable grocery ecommerce.Jacob explains why grocery presents a fundamentally different operational challenge than other retail categories, driven by high item velocity, low margins, and large basket sizes

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13:46

Vusion’s Martin Bailie On the Execution Gap and Why...

Omni Talk Retail ·

2026/01/14

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Martin Bailie, Senior Advisor at Vusion, joins Anne Mezzenga and Chris Walton to explain why the execution gap has become the biggest risk facing retailers in 2026.As retailers invest heavily in AI, data platforms, and digital transformation, many are discovering that strategy alone does not drive results. Martin breaks down why execution at store level, not vision decks or pilot programs, determines whether

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17:12

Costco’s Mark Williamson on Building Retail Media the...

Omni Talk Retail ·

2026/01/14

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Mark Williamson, AVP of Retail Media at Costco, joins Anne Mezzenga and Chris Walton to discuss how Costco is building its retail media business in a way that stays true to its culture, values, and member-first philosophy.Mark shares how Costco’s retail media organization has evolved over the past year, including major investments in people, data infrastructure, and foundational capabilities designed to support

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09:12

REI’s CEO on Rebuilding Growth, Reinventing...

Omni Talk Retail ·

2026/01/13

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Mary Beth Laughton, President and CEO of REI, joins Anne Mezzenga and Chris Walton to discuss her first year leading the iconic outdoor co-op and the priorities shaping REI’s next chapter.Mary Beth reflects on stepping into the role during a pivotal moment for the business, balancing retail fundamentals with innovation while staying deeply rooted in REI’s mission and values. She shares how REI is sharpening its

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14:41

Ulta Beauty’s 80,000+ Store Events Strategy and Why...

Omni Talk Retail ·

2026/01/13

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Aimee Bayer Thomas, Chief Retail Officer at Ulta Beauty, joins Anne Mezzenga and Chris Walton to explain why physical stores remain the foundation of Ulta’s omnichannel strategy and how experiences are becoming a powerful growth driver in beauty retail.Overseeing more than 1,500 stores and 60,000 associates, Aimee shares how Ulta Beauty is scaling experiential retail through services, technology, and one of the

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07:31

Lowe’s India’s Ankur Mittal On Commercializing POS,...

Omni Talk Retail ·

2026/01/13

In this OmniTalk Retail episode, recorded live from NRF 2026 at the Vusion podcast studio, Ankur Mittal, Chief Technology Officer and Managing Director of Lowe’s India, joins Anne Mezzenga and Chris Walton to explain why Lowe’s is commercializing its internal retail technology and what that means for the future of point of sale and omnichannel retail.Ankur shares how Lowe’s India supports more than 5,000 associates across core corporate and technology functions, and why the company decided to launch

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09:59

Macy’s Private Brand Strategy for a Multi...

Omni Talk Retail ·

2026/01/13

In this Omni Talk Retail episode, recorded live from NRF 2026 in New York, Emily Erusha-Hilleque, SVP of Private Brands at Macy’s and an OmniStar of 2025, joins Anne Mezzenga and Chris Walton to discuss how private brands are becoming a core growth driver for modern retailers.Emily shares how Macy’s is evolving its private brand portfolio to meet the needs of a multi generational, value conscious customer while delivering inspiration, quality, and relevance at scale. From filling white space across

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18:57

How Instacart Is Using Physical AI to Rebuild the...

Omni Talk Retail ·

2026/01/13

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, David McIntosh, Chief Connected Stores Officer at Instacart, joins Anne Mezzenga and Chris Walton to break down how physical AI, smart carts, and connected store platforms are reshaping retail operations and customer relationships in 2026.As retailer boards demand real AI strategies, Instacart is positioning connected stores as a long-term competitive advantage. David explains how solutions like Caper smart carts,

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10:26

Sam’s Club’s Julie Barber On Agentic AI, Surprise &...

Omni Talk Retail ·

2026/01/13

In this Omni Talk Retail episode, recorded live from NRF 2026 at the Vusion booth, Julie Barber, EVP and Chief Merchant at Sam’s Club, joins Anne Mezzenga and Chris Walton to explain how merchandising, data, and agentic AI are reshaping assortment strategy, fresh food execution, and member value in 2026.With more than 20 years at Walmart Inc. and deep experience across grocery, health, general merchandise, and services, Julie shares how Sam’s Club is balancing intentional, value-driven shopping with

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07:07

Sam’s Club’s Scan & Go Hits Nearly 40% Adoption and...

Omni Talk Retail ·

2026/01/13

In this Omni Talk Retail episode, recorded live from NRF 2026 at Vusion’s booth, Todd Garner, Chief Product Officer at Sam’s Club, joins Anne Mezzenga and Chris Walton to share how Scan & Go has become a defining pillar of the Sam’s Club member experience and what’s coming next as agentic AI reshapes shopping.With Scan & Go now approaching 40% member adoption and nearing its 10-year anniversary, Sam’s Club is using its limited SKU, membership-based model to reduce friction, shorten the

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17:54

Vusion & Microsoft On Why Connected Stores Are...

Omni Talk Retail ·

2026/01/13

In this Omni Talk Retail episode, recorded live from NRF 2026 at Vusion's booth, Jim Norred, Chief Commercial Officer (CCO) at Vusion, and Gina Ayala Claxton, CVP of U.S. Retail & Consumer Goods at Microsoft, join Anne Mezzenga and Chris Walton to explain why connected stores are quickly becoming a P&L priority for retailers in 2026.As margin pressure, labor constraints, and ecommerce fulfillment demands intensify, retailers are being forced to connect store infrastructure, data, and AI to

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12:18

Detect and Connect: How Vusion & Qualcomm Enable...

Omni Talk Retail ·

2026/01/12

In this Omni Talk Retail episode, recorded live from NRF 2026 in the Vusion podcast studio, Mark Propes from Vusion and Art Miller from Qualcomm reveal how their partnership is enabling "detect and connect" capabilities that transform physical retail into personalized experiences, and why retailers still testing need to operationalize now before the gap becomes permanent. From edge computing that processes 4K video locally instead of streaming to the cloud, to closed-loop attribution tracking

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21:18

Neelima Sharma & Joe Cano Explain How Lowe’s Is...

Omni Talk Retail ·

2026/01/12

Neelima Sharma, SVP of Ecommerce and Omnichannel Product & Technology, and Joe Cano, SVP of Digital at Lowe’s, join Omni Talk Retail live from NRF 2026 to unpack how the retailer is personalizing the home improvement journey across digital and physical channels.Recorded live from Vusion's Podcast Studio at NRF 2026, this conversation explores how Lowe’s “digital twins” partner across technology and strategy to meet customers wherever their shopping journey begins.This interview covers:• How

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