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PODCAST

PCC Local Time

Nancy Joan Hess

No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are

government documentary

All Episodes

52:59

Coaxing Out Potential: Coaching Teams and Leaders...

PCC Local Time ·

2024/12/19

In this episode, I sit down with Yaron Prywes, a coaching psychologist, executive coach, and educator whose career has been dedicated to helping leaders and teams reach their full potential. We explore the transformative power of coaching—how it builds trust, unlocks self-awareness, and helps leaders navigate challenges in both public and private sectors. From resolving conflicts to fostering accountability, Yaron shares practical tools and stories that illustrate the impact of coaching. Whether

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01:02:05

APMM Series: The Life and Times of Larry Comunale

PCC Local Time ·

2024/12/06

Larry Comunale is a seasoned municipal manager whose career has spanned decades of challenges, growth, and impact. In this episode, Larry reflects on his journey from rigid labor negotiations to fostering trust-based relationships and community cohesion. He shares invaluable insights into navigating relationships with elected officials, building transparent budgeting processes, and addressing the evolving needs of diverse communities. From his practical strategies for productive conversations to his

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53:32

APMM SERIES: As the Board Turns: Lessons in Board...

PCC Local Time ·

2024/11/15

Board transitions can bring about hand wringing or a promise of welcome change, they may feel like a small shift or a seismic one. But at root, there are fundamental lessons to be learned if you, as the executive leader or manager, are going through one for the first time.On today's show, we welcome Sara Gibson, Borough Manager at Camp Hill Borough, Cumberland County, Pennsylvania, and Scott Hutt, Assistant Manager of Hatfield Township in Montgomery County, Pennsylvania. Though the size and

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50:57

AI in local government: A conversation with Joe Mench

PCC Local Time ·

2024/10/04

How many of us feel overwhelmed by the amount of information coming at us about AI today? One of my best thought partners on the topic of AI is Joe Mench, Assistant Manager at Muhlenberg Township in Berks County Pennsylvania. He is truly boots on the ground at the local government level and this conversation is a starting point for thinking about AI today in our organizations.We delve into the practical applications of AI for local governments, discussing both the opportunities and challenges. Joe

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47:42

Bring your ideas and expertise to life: A...

PCC Local Time ·

2024/09/06

Have you ever thought about capturing your ideas in a book, a TED Talk, or maybe a blog? Perhaps you have a story to tell, expertise to share, or ideas that pile up but never quite come together in a cohesive way. If this sounds like you, stay tuned.In this episode, Emily Crookston explains why even experienced writers might hire a ghostwriter. She shares how ghostwriting is not just about putting words on paper; it’s about collaboration, shaping ideas, and helping clients clearly communicate their

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01:06:37

APMM Series: Navigating the Crossroads: Crandall...

PCC Local Time ·

2024/08/23

In this episode, we explore the multi-faceted career of Crandall Jones, a seasoned City Manager. His is not a predictable story, but one with many twists and turns. Crandall opens up about the challenges that impacted his big decisions. Crandall is currently the Chief Administrative Officer at Upper Darby Township in Delaware County Pennsylvania. He previously served as CAO in Norristown, Pennsylvania in Montgomery County. In addition to serving as an adjunct at Villanova University, he serves on

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57:15

APMM Series: When Tradition Meets Transformation: A...

PCC Local Time ·

2024/08/16

In this episode of the PCC Local Time Podcast, we explore the evolving landscape of fire services with Rick Kane, the Manager of Manheim Township and a former Fire Chief. Rick offers unique insights into the critical transition from volunteer to career fire departments, focusing on the importance of strategic planning, leadership, and effective communication. Many municipal managers will tell you this is one of the greatest challenges facing local government today. Rick gives us an excellent

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53:33

APMM Series: From Volunteer to Career: Evolving Fire...

PCC Local Time ·

2024/08/08

In this episode, we delve into the evolving relationship between a Township Manager and a Fire Chief, focusing on the transition from a volunteer to a career fire service. This episode is a fascinating inside look at how a rural community that becomes a suburban one makes the transition from a volunteer to a full time career fire service that includes volunteer fire. Robert Pellegrino and Adam Saliska share their journey, highlighting the importance of trust, community engagement, and strategic

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53:38

Fire Services: A conversation with Bert Brugghemans...

PCC Local Time ·

2024/08/02

Bert Brugghemans joins us from the City of Antwerp, where he serves as the Chief Fire Officer. Today, we'll gain Bert’s perspective on leadership and decision-making when routine operations turn into rapid response situations.We talk about Bert's research and how he has progressed his thinking from the early days in the fire service and studies in public health to his later career in leadership and studies in public management. In particular, we talk about leadership-team dynamics and what creates

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46:30

APMM Series: Stephanie Teoli Kuhls and Sandra Zadell...

PCC Local Time ·

2024/07/19

Welcome to another episode in the APMM Series on PCC Local Time. I am your host Nancy HessOur guests today offer us a glimpse of how labor relations in your municipality can help or hinder your efforts as a manager, and significantly impact your workplace. What is unique about labor relations is that you can only really come to it through experience. No amount of study or expertise will make you good at it. You must develop a practice and an approach or style that is both authentic and appropriate

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55:10

APMM Series: A conversation with Peter Buck about...

PCC Local Time ·

2024/07/12

This episode is part of our APMM series on Community Health. Today we dig deeper into the connection between climate action and community health. Our guest, Peter Buck, co-directs the Local Climate Action Program and is the Associate Director of Climate and Sustainability Education at Penn State Sustainability. He is also on the Board of Supervisors at Ferguson Township in Centre County.Peter brings a perspective that helps us untangle some of the ideas related to climate action and sustainability,

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01:09:04

APMM Series: Zoning and Community Health: A Deep Dive...

PCC Local Time ·

2024/06/21

Zoning may be one of the least understood and most under-appreciated aspects of local government. But my guests today see zoning through the lens of community health and want you to come along with them to better understand how zoning and planning impact our lives. Ben Estell is manager of Dormont Borough outside of Pittsburgh in Allegheny County Pennsylvania and R.J. Susko is Planning and Development Director in the Town of McCandless in Allegheny County. In this episode, RJ and Ben discuss the

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53:54

Performance, Culture, and Professionalization in...

PCC Local Time ·

2024/06/09

In times of crisis, we often see leaders emerge from the frontline. My guest today, Professor Paresh Wankhade has published extensive research on emergency services and offers us examples of how emergent leadership shows up in times of crisis. In this episode we talk about how the leadership framework is changing within emergency services. Some of the topics we cover include pressure on ambulance crews to meet performance targets, and how this impacts their ability to provide care, cultural

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42:44

APMM SERIES: A conversation with Jerry Ozog about...

PCC Local Time ·

2024/06/07

Jerry Ozog, Executive Director, Pennsylvania Fire & Emergency Services Institute, is here today to talk about challenges in the leadership of emergency services. We cover topics such as everyday leadership vs crisis leadership, community expectations, funding and transparency, organizational models, recruitment, including diversity and inclusion, and the particular challenge small communities face.This episode is part of our APMM series. APMM is dedicated to the promotion of professional and

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35:05

Voices from the APMM 2024 Conference

PCC Local Time ·

2024/05/24

Today we have a special episode of PCC local time. This week the APMM conference for local government managers took place in Bethlehem, Pennsylvania. Our conference took place in the ruins of the former Bethlehem Steel.Overlooking the historic Steel Stacks, the largest revitalized brownfield in the country, it has become a top destination for arts and culture. What better place then this to host the APMM 2024? Now, come with me for a break from sessions to enjoy voices that echo the theme of the

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01:01:51

Crisis Governance: A conversation with Hugo Marynissen

PCC Local Time ·

2024/05/16

My guest today is Hugo Marynissen. He is an expert in Crisis Governance and Risk Management Co-holding the Chair of Crisis Governance at University of Antwerp. Our conversation today will address the question of how leaders might structure organizations to better adapt to an uncertain world. He identifies key myths and assumptions that are part of traditional models that simply, do not work in times of crisis. He is senior partner at PM•Risk Crisis Change and senior researcher at the University of

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49:20

Dustin Hinkel on funding disaster mitigation and...

PCC Local Time ·

2024/05/03

A disaster happens where hazards meet human systems. My guest today shared that quote and much more about what local governments can do to lay the groundwork for a smooth recovery process should the worst-case scenario occur. We go deep on what can be done before a disaster strikes. We talk about how to expedite the funding process and the unintended consequences when communities do not make the necessary investments before disaster strikes.Dustin Hinkel works as a consultant at Guidehouse to helpt

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43:20

APMM SERIES: The Future of Local Government: A...

PCC Local Time ·

2024/04/12

Welcome to PCC Local Time. This week we have a special episode – the first in a series of episodes created in partnership with APMM, the Association of Professional Municipal Managers. We are talking with the current and upcoming Presidents, Amanda Serock and Dave Pribulka about the topics that are challenging local government today and the municipal manager who is behind the scenes making it all happen.Follow this podcast and sign up for the newsletter to follow this series and related episodes

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53:03

Ray Patchett on the 8 Traits of High Performing Teams

PCC Local Time ·

2024/03/08

Today, we welcome back Ray Patchett, the former City Manager of Carlsbad, California and now consultant to leadership teams. Ray brings a wealth of knowledge and insights into the organizational principles of city management and teams.I asked Ray to take a deeper dive into his 8 Traits of High Performing Teams which will soon be out in published form. What stands out to me about Ray is his practical application of theory, direct approach, and insightful understanding of the city manager's role. Our

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59:34

A city manager's travels abroad, a conversation with...

PCC Local Time ·

2024/02/23

Today, I bring you Peter Marshall. Peter has a long and distinguished career as a city manager and consultant to local governments. Most notably, he was city manager at State College Pennsylvania for many years and before that, Newark, Delaware. Peter and I have had many conversations over the years. He has so much to say about the field of city management, but today I bring you perhaps my favorite conversation and that is about his travels to other parts of the world to meet with other city

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