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PODCAST

PCC Local Time

Nancy Joan Hess

No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are

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All Episodes

47:33

Generation on the Rise: Work Life Balance

PCC Local Time ·

2025/11/26

In this episode, Brandon Ford leads the conversation with co- hosts Eden Ratlif and Dave Pribulka. They discuss the challenges of work-life balance in local government, touching on public comment dynamics, the pioneering leaf blower ban initiative, and the importance of personal life beyond work. They explore generational differences in work expectations, the impact of remote work policies, and the recent implementation of a paid parental leave policy. The conversation emphasizes the need for

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42:58

Generation on the Rise - How to Shape Your Team

PCC Local Time ·

2025/11/21

Hosts Dave Pribulka, Eden Ratliff, and Brandon Ford, candid talk about shaping your team in your municipal organizations.They explore the essential roles needed in local government, the importance of dedicated HR departments, and the challenges of managing diverse personalities within teams. The conversation delves into the hiring process, community engagement in recruitment, and the dynamics of leadership, emphasizing the need for a balance between doers and thinkers.TAKEAWAYSHR is crucial for

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42:48

APMM Series: Everybody’s Hometown: How Media Borough...

PCC Local Time ·

2025/11/21

🎧 This episode of PCC Local Time is part of the APMM Series, featuring conversations with Pennsylvania’s municipal managers and leaders about the evolving practice of local government.In this episode, I talk with Brittany Forman, Manager of Media Borough in Delaware County, Pennsylvania, about what it takes to build — and preserve — a strong sense of place in a small community that has suddenly become a regional magnet.Brittany walks us through Media’s evolution from a struggling commercial

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44:52

Better Conversations: How Managers Can Lead Stronger...

PCC Local Time ·

2025/11/14

🎧 This episode of PCC Local Time is part of the APMM Series, featuring conversations with Pennsylvania’s municipal managers and leaders about the evolving practice of local government.Follow APMM on LinkedIn and Read more at APMM.netIn this episode of the APMM Series, produced in partnership with PCC Local Time, Nancy J. Hess and Dr. Martin Carcasson explore how local government leaders can shift from problem-solvers to systems builders. Together, they trace how small shifts in process — better

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44:49

Conditions for Change: What it Takes to Move......a...

PCC Local Time ·

2025/11/13

HostsDave Pribulka,Eden Ratliff, andBrandon Ford, are joined byNancy Hessfor a candid talk about what real change management looks like in local government. They explore how trust, timing, and human connection shape change — from labor negotiations to leadership teams to community-driven expectations.A double header this week… be sure to check out the chat for this week’s show!Subscribe to MuniSquare.Substack.com where you can find Generation on the Rise and PCC Local Time podcast episodes along

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49:10

Back from ICMA in Tampa - and a Deep Dive on Trust,...

PCC Local Time ·

2025/11/11

Fresh from the ICMA Conference in Tampa, the Generation on the Rise crew dives into how to draw the line between leadership and politics. Eden reflects on his ICMA session about rebuilding trust after a $3.2 million fraud case, while Dave and Brandon unpack what it means to stay apolitical and human in a world where expectations sometimes conflict with professional ethics. From the emotional side of management to candid talk about boards, boundaries, and values, this episode captures the nuance and

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01:12:33

APMM Series: Mapping our Path to Sustainable...

PCC Local Time ·

2025/11/06

🎧 This episode of PCC Local Time is part of the APMM Series, featuring conversations with Pennsylvania’s municipal managers and leaders about the evolving practice of local government.In this episode on Sustainability, host Nancy Hess talks with three guests who are redefining what local sustainability looks like on the ground:Sara Gibson, Borough Manager, Camp Hill Borough, creator of StormfestBailey Rocco, Sustainability Coordinator, Pennsylvania Municipal LeagueKate Robeson Grubb, Sustainability

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01:01:17

Generation on the Rise - Episode 2 - Networking,...

PCC Local Time ·

2025/11/04

PCC Local Time is pleased to share another episode of a new podcast series, Generation on the Rise, a great companion piece to the content we post here and something we think you are all going to like.In this podcast series, local government's next generation sits down to talk about what's changing, what's hard, and why we believe it's worth doing. Join hosts: Dave Pribulka, Brandon Ford, Eden Ratliff, and Executive Producer Nancy J. Hess as they find the new normal — not the one we’re used to, but

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59:09

Generation on the Rise — Episode 1 - The New Normal:...

PCC Local Time ·

2025/10/27

PCC Local Time is pleased to share the the first episode of a new podcast series, Generation on the Rise, a great companion piece to the content we post here and something we think you are all going to like.In this podcast series, local government's next generation sits down to talk about what's changing, what's hard, and why we believe it's worth doing. Join hosts: Dave Pribulka, Brandon Ford, Eden Ratliff, and Executive Producer Nancy J. Hess as they find the new normal — not the one we’re used

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44:32

APMM SERIES: Lessons from Town Gown Leaders Nicole...

PCC Local Time ·

2025/10/10

In this episode of PCC Local Time, produced in collaboration with the Association of Pennsylvania Municipal Management (APMM), host Nancy Hess explores the evolving relationship between universities and their surrounding communities — the so-called “Town Gown” connection.Our guests — borough managers from three Pennsylvania university towns — reflect on how they navigate both the tension and potential that arise when generations, lifestyles, and values intersect.From housing and community safety to

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40:30

The Limits of Empathy - A Book Discussion about Paul...

PCC Local Time ·

2025/10/03

In the first MuniSquare Book discussioin Podcast, colleagues dive into Paul Bloom’s provocative book Against Empathy. Bloom argues that emotional empathy can mislead us, create bias, and open us to manipulation. Instead, he proposes cultivating rational compassion.Our panel wrestles with the book’s claims—exploring empathy’s role in public service, the ethics of neutrality, manipulation of emotions in politics, and whether empathy can help us navigate today’s polarized climate.Dr. Tom Bryer is

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45:22

APMM 2025 Roundtable Series - Southeastern Dispatch...

PCC Local Time ·

2025/07/25

In this episode of PCC Local Time, we sit down with three dynamic municipal leaders from southeastern Pennsylvania—John Ernst (Lansdale Borough), Amanda Lafty (Upper Merion Township), and Dave Burman (Haverford Township). Representing three generations of managers, they dive into the hard questions facing local governments today: housing instability, generational workforce changes, the role of social media, the looming fiscal cliff, zoning reform, and even the future of public utilities.🗝️ Topics

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47:52

APMM 2025 Series - Western Roundtable Dispatch - Greg...

PCC Local Time ·

2025/07/18

This is the first episode of the APMM 2025 podcast series featuring regional roundtables. We are joined by three municipal managers: Greg Primm from Lower Burrell, Kristen Denne from Bethel Park, and Seth Abrams from Forest Hills. We talk about emotional resilience and the personal toll of being the buffer when tensions arise, the importance of honest dialogue with peers, especially within a region and shifting expectations from the workforce and the public. Contact info:Greg PrimmKirsten DenneSeth

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38:21

Mike Baumwoll on why human-connected communication...

PCC Local Time ·

2025/07/01

In this episode of PCC Local Time, Nancy Hess talks with Mike Baumwoll, co-founder and CEO of Rep’d, about how short-form video and authentic communication are transforming how local governments engage with their communities. From AI-driven script tools to lessons from Twitter and the entrepreneurial world, Mike shares actionable insights on how municipal leaders can overcome fear, speak with clarity, and build trust—both inside and outside their organizations. Whether you're a curious manager or a

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43:17

Everyday Resistance & Local Power: Exploring James C....

PCC Local Time ·

2025/06/27

This is a cross-over podcast episode from our Substack site MuniSquare. We hope you will enjoy and follow subscribe if you like what you see.In this episode Nancy Hess and Mike Rowe from the University of Liverpool explore James C. Scott's groundbreaking book "Seeing Like a State" and its powerful implications for local government. Discover how governments make society "legible" through mapping and regulation, why top-down planning often fails, and how everyday acts of resistance shape our

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28:13

APMM Series: She Leads - Not by Accident: Stephanie...

PCC Local Time ·

2025/06/12

A few weeks ago, APMM concluded another successful conference in Lancaster Pennsylvania. This episode is a recording from one of the sessions and is part of the 2025 APMM series.In this session, four past presidents of APMM open up about what it means to lead while legacy still shapes the norms. With humor, honesty, and insight, they share lessons on mentorship, advocacy, fitting in (or not), and what happens when you finally stop shrinking to fit.This episode offers inspiration and strategy for

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32:19

APMM Series: The Return of the Managers: Reckoning...

PCC Local Time ·

2025/06/06

In this powerful session from the APMM annual conference, three former Pennsylvania municipal managers—now working in other states—return to reflect on the structural and political challenges facing the profession in Pennsylvania. They explore what’s holding the profession back, including outdated laws, weak employment protections, fractured local governance, and lack of advocacy. Together with facilitator Dave Kratzer and the audience, they tackle tough questions: Can a manager be both neutral and

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23:20

APMM Series: Pre-Conference Chat with Dan Santoro,...

PCC Local Time ·

2025/05/01

Today we have a special first episode of our 2025 APMM series with guests Dan Santoro, Incoming President of APMM and Sara Gibson, Conference Chair.We are going to chat about the upcoming APMM conference in Lancaster, Pennsylvania – Monday, May 19th – Wednesday May 21st. This year’s theme is Find Your Spark and it is chock full of sessions and opportunities to connect.APMM is the Association in Pennsylvania to network and learn with other municipal managers and this year they will be joined by

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53:26

APMM SERIES: Navigating the Status of the Profession:...

PCC Local Time ·

2025/01/17

In this episode of our APMM series, we dive into the evolving world of local government leadership. I'm thrilled to be joined by three distinguished guests: Tom Fountaine, George Needles, and Dave Kratzer. Together, they bring decades of experience and deep insight into the challenges and opportunities shaping municipal management today.In our conversation, we cover:• The growing complexity of public expectations and the rise of instant communication in the digital age.• Navigating governance

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50:01

Adaptive Thinking and Leadership in Policing with Lou...

PCC Local Time ·

2025/01/10

Today we explore how adaptive thinking, emotional intelligence, and innovative frameworks like the OODA loop and Cynefin transform problem-solving are impacting policing. Lou Hayes Jr., a detective sergeant, and complexity facilitator Gary Wong share insights on navigating uncertainty, fostering trust, and rethinking traditional approaches to leadership. Perfect for leaders, law enforcement professionals, and anyone tackling complex challenges.Nancy Hess, Host of PCC Local TimeGUEST INFOLou Hayes ,

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