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PODCAST

OPERATORS

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

business entrepreneurship

All Episodes

01:27:06

E121: Building a $100M Brand. AGAIN.

OPERATORS ·

2025/07/09

00:00 Introduction11:12 Starting from Scratch: Building a $100 Million Brand16:59 Choosing the Right Category for Success22:34 Product Development: Better vs. Different28:21 Marketing Strategies for New Brands30:06 The Importance of Distribution and Marketing Strategies33:21 Understanding Capital Requirements for Consumer Brands37:31 Navigating the Challenges of Starting a Brand40:39 Building a Strong Team and Finding Co-Founders45:27 Scaling Operations and Outsourcing Functions55:22 The Growth

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01:16:58

E120: How being likeable can make you rich.

OPERATORS ·

2025/07/02

In this episode, Sean and Matt discuss the significance of soft skills in business and leadership. They explore how being likable and developing interpersonal skills can lead to greater financial success and better workplace relationships. The conversation also touches on personal experiences, career reflections, and the importance of networking in achieving business goals.00:00 Introduction07:28 The Role of Soft Skills in Business Success12:44 Building Relationships and Networking20:31 Creating a

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01:27:53

E119: "You’re losing $20 million a year... and don’t...

OPERATORS ·

2025/06/25

This week, the Operators are joined by Mehtab Karta, to discuss hiring strategies, remote work dynamics, product development, compensation philosophy, and market dynamics. The hosts share insights on the importance of hiring A-players, and the challenges of remote work. They also discuss strategies for smoothing revenue through product development and the significance of having a clear compensation philosophy to attract and retain talent. Additionally, the conversation touches on the current state

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02:05:08

E118: ADHD, Maine, and Muscle: Building Origin USA &...

OPERATORS ·

2025/06/18

In this episode, the Operators Hosts interview Pete from Origin, who shares his inspiring journey of building a manufacturing business in the USA. The conversation delves into the challenges and triumphs of entrepreneurship, the importance of partnerships, and the evolving landscape of American manufacturing. The episode also touches on the lessons learned from failures and the necessity of adapting to market demands.00:00 Introduction06:12 The Journey of Building a Manufacturing Business17:53

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01:29:17

E117: How do you really define brand?

OPERATORS ·

2025/06/11

In this episode of the Operators Podcast, the discussion revolves around the critical role of product in brand strategy and the importance of understanding consumer behavior in product development. The conversation highlights the shift from commodity to brand focus in various industries, emphasizing the need for remarkable products that stand out in a crowded market.Additionally, the use of data insights for product development and the evolving landscape of brand building in the face of AI

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00:56:52

Bonus Episode: 9 Operators X Meta Summit

OPERATORS ·

2025/06/07

In this conversation, the hosts have a conversation with Yoni at the Meta Summit about Meta's advertising strategies, the shift towards incrementality in measuring ad performance, and the role of AI in enhancing ad effectiveness. The discussion also touches on the balance between creative volume and quality, and the future of interactive ads powered by AI. 00:00 Introduction to Meta's Advertising Strategy02:53 Profitability as a North Star for Brands05:48 The Shift to Incrementality in

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01:27:53

E116: AI Is Rewriting Our Playbook

OPERATORS ·

2025/06/04

In this episode of the Operators Podcast, the hosts discuss the current challenges in the e-commerce landscape, emphasizing the importance of adaptability and efficiency in operations. They explore the role of AI in transforming business practices and enhancing productivity. The conversation also touches on headcount management, the dynamics of employment, and the significance of performance in a rapidly changing market. Finally, they share insights on sales strategies and market trends,

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01:19:12

E115: Opportunities in India with Ronnie Teja.

OPERATORS ·

2025/05/28

In this episode of the Operators Podcast, the hosts discuss the current economic challenges facing e-commerce brands, the importance of personal discipline, and the complexities of the Indian market. They are joined by Ronnie Teja to explore the growth potential in India, the unique challenges of manufacturing there, and the cultural nuances that influence consumer behavior. The conversation highlights the opportunities in supplements and generic drugs, as well as the future of manufacturing in

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01:25:25

E114: Sean's Back in the Green + Market Insights,...

OPERATORS ·

2025/05/21

In this episode of the Operators Podcast, the hosts discuss various themes surrounding market insights, personal trading experiences, and the current economic climate affecting e-commerce brands. They delve into data-driven marketing strategies, particularly focusing on the innovative view-through attribution methods being implemented by Northbeam. The conversation emphasizes the importance of key performance indicators (KPIs) in business decision-making and the need for dynamic budgeting and

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01:37:28

E113: £500M Exit. Behind The Curtain With Petfolk...

OPERATORS ·

2025/05/14

In this episode of the Operators Podcast, Mike shares his journey from founding Freshly, a meal delivery service sold to Nestle, to his current ventures in the veterinary space and venture capital. He discusses the challenges of the current economic climate for e-commerce brands, the naivety required for founders to disrupt markets, and the importance of operational efficiency. Mike also emphasizes the need for discipline in capital deployment and the complexities of strategic partnerships,

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01:47:35

E112: How US Trade Policy Could Shape The Future Of...

OPERATORS ·

2025/05/07

In this episode, the hosts discuss the complexities of global trade, the significance of modern ERP systems for businesses, and the emotional challenges faced by entrepreneurs during business exits. The conversation highlights the current tariff landscape and the opportunities that arise amidst supply chain disruptions, emphasizing the need for effective negotiation and understanding of retailer dynamics. The conversation delves into the complexities of manufacturing, highlighting the challenges of

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00:47:59

E111: Borrelli and Panzer Talk Tariffs.

OPERATORS ·

2025/05/05

In this conversation, Jason sits down with Stephen Borrelli to discuss the current economic climate affecting e-commerce brands, the implications of tariffs, and insights from Jason's recent trip to China. They explore the challenges of manufacturing, the evolution of quality in production, and the formidable industrial power of China. The discussion highlights the urgency for businesses to adapt and the potential consequences of ongoing tariff policies.02:47 Navigating the Economic Climate06:07

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01:18:19

E110: Good Businesses Are Bought, Not Sold.

OPERATORS ·

2025/04/30

In this episode, the hosts discuss various challenges and strategies in the e-commerce landscape, focusing on economic factors such as tariffs, consumer sentiment, and advertising strategies. They explore the importance of inventory management, the impact of competition on margins, and the role of AI in enhancing business operations. Additionally, they delve into customer insights, sustainability in product design, and the intricacies of business acquisitions, emphasizing the need for

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01:36:14

E109: Will Sold 100 Million Protein Bars

OPERATORS ·

2025/04/23

In this episode the Operators interview Will Nitze, the founder of IQ Bar, a rapidly growing nutrition bar company. They discuss Will's journey from the software industry to launching IQ Bar, the challenges of introducing a consumable product, and the impact of market dynamics such as cocoa prices on business operations. The conversation also delves into the current state of the CPG industry, investment trends, and the role of crowdfunding in startup success. Will shares insights on building a

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01:24:49

E108: The SMS Kingpin

OPERATORS ·

2025/04/18

In this episode, Sean and Jason speak with Alex Beller from Postscript, discussing the evolution of SMS marketing, the competitive landscape, and the future of messaging technology. They explore the challenges and opportunities in the e-commerce space, particularly focusing on the role of AI and the importance of effective communication strategies as Postscript scales its operations.00:00 Introduction10:06 The Evolution of SMS Marketing19:51 Navigating the Competitive Landscape29:49 The Future of

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01:19:24

E107: Tips for Impending Doom

OPERATORS ·

2025/04/16

In this episode of the Operators Podcast, the hosts discuss the challenges of navigating chaos and uncertainty in the current economic climate. They explore strategies for managing inventory, cutting costs, and adapting to market changes while emphasizing the importance of personal growth during difficult times. The conversation highlights the need for leaders to make informed decisions amidst unpredictability and to focus on resilience and adaptability. 00:00 Introduction02:04 The Economic

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01:37:43

E106: The Tariffs Emergency Episode

OPERATORS ·

2025/04/07

In this episode of the Operators Podcast, the hosts dive deep into the current chaos surrounding tariffs and their implications on the economy. They discuss the macro and microeconomic factors at play, the psychological aspects of market predictions, and the complexities of global supply chains. The conversation highlights the uncertainty in the market and the potential long-term impacts of current policies, especially in relation to consumer discretionary sectors and technological

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01:05:25

E105: How to Define Your Customer Profiles with Sarah...

OPERATORS ·

2025/04/02

00:00 Introduction02:55 Understanding Customer Avatars and Personas06:02 Defining Customer Profiles and Their Importance08:53 The Role of Customer Names in Marketing12:09 Discovering Customer Avatars Through Observation15:00 The Complexity of Customer Archetypes18:08 Balancing Brand and Growth Marketing20:57 Identifying Customer Identities23:49 Leveraging Subconscious Data for Marketing33:11 Innovative Survey Techniques38:13 Understanding Customer Bias44:02 The Importance of Identity in

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00:26:27

Highbeam x Operators

OPERATORS ·

2025/03/27

In this conversation, Samir, CEO of HighBeam, joins the Operators to discuss the challenges faced by consumer brands in managing cash flow and profitability. They explore the unique financial solutions offered by HighBeam, emphasizing the importance of reliable banking partners and the role of automation and AI in financial management. The discussion highlights the specific needs of consumer brands and how HighBeam aims to address these through tailored banking solutions and strategic

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01:47:05

E104: Operators Assemble

OPERATORS ·

2025/03/26

00:00 Introduction03:04 Exploring the Current Landscape of Exits12:42 Market Dynamics and Acquisition Trends18:26 The Role of Private Equity and Strategic Buyers26:07 Understanding the Mid-Market Exit Opportunities33:32 The Importance of Timing in Exits36:19 The Evolution of Private Equity39:35 Preparing for an Exit42:06 The Costs of Exit Readiness44:56 Missed Opportunities and Lessons Learned55:00 The Dangers of Hyper-Growth01:00:29 Predictable Growth vs. Hyper-Growth01:12:03 Understanding

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145 results

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