You"ve Been Heard

00:34:30

447- Learn the Business to Lead Technology w/Dr....

You"ve Been Heard ·

2026/09/14

Dr. Michael Barr has worked across military communications, infantry leadership, university teaching, research operations, and healthcare IT. In this conversation with Doug Camin, he explains how that range changed the way he leads. They discuss connecting technology to operations, preparing people for work beyond their current role, making decisions with incomplete information, and building a succession pipeline before a key absence exposes the gap. Michael closes with a direct

en-us

00:34:30

447- Learn the Business to Lead Technology w/Dr....

You"ve Been Heard ·

2026/09/14

Dr. Michael Barr has worked across military communications, infantry leadership, university teaching, research operations, and healthcare IT. In this conversation with Doug Camin, he explains how that range changed the way he leads. They discuss connecting technology to operations, preparing people for work beyond their current role, making decisions with incomplete information, and building a succession pipeline before a key absence exposes the gap. Michael closes with a direct

en-us

00:46:06

453- Make Approved AI Easier to Use w/Mason Herbel

You"ve Been Heard ·

2026/09/10

Mason Herbel describes the shift from an AI startup to Parallel Systems, where the first questions were about governance and company data. Some employees already used AI. Others had barely started. His advice for IT leaders: give people a clear route to approved tools, then make that route easy enough to use at work.He suggests company enterprise plans, agreements about data handling, and a trial period for tools employees request. After the trial, check actual usage and whether

en-us

00:46:06

453- Make Approved AI Easier to Use w/Mason Herbel

You"ve Been Heard ·

2026/09/10

Mason Herbel describes the shift from an AI startup to Parallel Systems, where the first questions were about governance and company data. Some employees already used AI. Others had barely started. His advice for IT leaders: give people a clear route to approved tools, then make that route easy enough to use at work.He suggests company enterprise plans, agreements about data handling, and a trial period for tools employees request. After the trial, check actual usage and whether

en-us

00:43:11

452 -Make IT A Business Partner w/Jim Harden

You"ve Been Heard ·

2026/09/08

Jim Harden began his IT career in the Marine Corps, building tactical data networks from commodity gear before moving into corporate technology and leadership. Now CIO at Singleton Schreiber, Jim joins Phil Howard to explain how IT can move from break-fix support to business strategy. He shares why his team is giving lawyers one governed entry point for AI workflows, how infrastructure as a service cut new-office deployments from days to hours, and why growth requires two- and

en-us

00:44:06

451 -Your Value Is Bigger Than Your Code w/Peter Vardaro

You"ve Been Heard ·

2026/09/03

Peter Vardaro started in biomedical equipment service, where unreliable connectivity and slow documentation often consumed more time than the repair itself. That frustration pulled him into low-code experiments, enterprise applications, medical-equipment logistics, and team leadership. In this conversation with Mike Kelley, Peter explains why applications must be designed for the business that may exist tomorrow, how repeated support tickets can point to features that help

en-us

00:44:06

451 -Your Value Is Bigger Than Your Code w/Peter Vardaro

You"ve Been Heard ·

2026/09/03

Peter Vardaro started in biomedical equipment service, where unreliable connectivity and slow documentation often consumed more time than the repair itself. That frustration pulled him into low-code experiments, enterprise applications, medical-equipment logistics, and team leadership. In this conversation with Mike Kelley, Peter explains why applications must be designed for the business that may exist tomorrow, how repeated support tickets can point to features that help

en-us

00:45:50

450- Healthcare AI Needs a Reality Check w/Mikkel Finsen

You"ve Been Heard ·

2026/09/01

Mikkel Finsen, Chief Technology Officer and CISO at Open Door Family Medical Center, explains why healthcare AI needs guardrails, human validation, and a clear patient-care purpose. He also shares hard lessons from ransomware recovery, an overcomplicated network, nonprofit budgeting, and building IT into a trusted business partner.

en-us

00:45:50

450- Healthcare AI Needs a Reality Check w/Mikkel Finsen

You"ve Been Heard ·

2026/09/01

Mikkel Finsen, Chief Technology Officer and CISO at Open Door Family Medical Center, explains why healthcare AI needs guardrails, human validation, and a clear patient-care purpose. He also shares hard lessons from ransomware recovery, an overcomplicated network, nonprofit budgeting, and building IT into a trusted business partner.

en-us

00:53:49

449- How CIOs Govern Change Without Blocking It...

You"ve Been Heard ·

2026/08/27

Gabriel Chappell, Chief Information Officer at Fabricut, Inc., came in to help a wholesale distributor in the interior design space finish its move off an AS/400 ERP, and he had to take on AI governance before phase one was done. He explains why one of his first moves was to put a business analyst in place and shadow everybody, and why AI ideas need a path to a business case and a governance council, since blocking all of it brings problems of its own. Gabriel Chappell came to

en-us

00:43:25

448- The Examined Leader Retires the Old Playbook...

You"ve Been Heard ·

2026/08/27

Rajvir Madan, SVP and Chief Digital and Information Technology Officer at Arcutis Biotherapeutics, explains why experienced leaders must test old patterns against a new context. He connects self-awareness to culture, operating principles, business outcomes, and the discipline to stop work that no longer serves the organization.

en-us

00:43:25

448- The Examined Leader Retires the Old Playbook...

You"ve Been Heard ·

2026/08/27

Rajvir Madan, SVP and Chief Digital and Information Technology Officer at Arcutis Biotherapeutics, explains why experienced leaders must test old patterns against a new context. He connects self-awareness to culture, operating principles, business outcomes, and the discipline to stop work that no longer serves the organization.

en-us

00:34:30

447- Learn the Business to Lead Technology w/ Dr....

You"ve Been Heard ·

2026/08/20

Dr. Michael Barr has worked across military communications, infantry leadership, university teaching, research operations, and healthcare IT. In this conversation with Doug Camin, he explains how that range changed the way he leads. They discuss connecting technology to operations, preparing people for work beyond their current role, making decisions with incomplete information, and building a succession pipeline before a key absence exposes the gap. Michael closes with a direct

en-us

00:34:30

447- Learn the Business to Lead Technology w/ Dr....

You"ve Been Heard ·

2026/08/20

Dr. Michael Barr has worked across military communications, infantry leadership, university teaching, research operations, and healthcare IT. In this conversation with Doug Camin, he explains how that range changed the way he leads. They discuss connecting technology to operations, preparing people for work beyond their current role, making decisions with incomplete information, and building a succession pipeline before a key absence exposes the gap. Michael closes with a direct

en-us

00:33:43

446- Why IT Leaders Should Not Lead With No w/Bret...

You"ve Been Heard ·

2026/08/13

Bret Henning started college as a music major and entered technology through a trade school and a computer operator job. He handled backups, printers, support, and disk drives before moving into programming and application work. Building systems for accounting, payroll, inventory, and manufacturing gave him an education in how a business runs.Bret traces the shift from computers as an after-the-fact record to computers as the place where work happens. He recalls how Y2K made

en-us

00:33:43

446- Why IT Leaders Should Not Lead With No w/Bret...

You"ve Been Heard ·

2026/08/13

Bret Henning started college as a music major and entered technology through a trade school and a computer operator job. He handled backups, printers, support, and disk drives before moving into programming and application work. Building systems for accounting, payroll, inventory, and manufacturing gave him an education in how a business runs.Bret traces the shift from computers as an after-the-fact record to computers as the place where work happens. He recalls how Y2K made

en-us

00:47:34

445- How CIOs Build Teams That Scale w/Brian Laird

You"ve Been Heard ·

2026/08/11

Brian Laird's career has taken him through tech support, networking, security, software development, enterprise architecture, consulting, and the CIO seat. In this conversation with Doug Camin, he looks back on the week his former company sent thousands of employees home during COVID. Some customer service agents had no internet at home, so staff lined up at Verizon stores to buy hotspots three or five at a time. Early planning gave the company something to work from when the

en-us

00:47:34

445- How CIOs Build Teams That Scale w/Brian Laird

You"ve Been Heard ·

2026/08/11

Brian Laird's career has taken him through tech support, networking, security, software development, enterprise architecture, consulting, and the CIO seat. In this conversation with Doug Camin, he looks back on the week his former company sent thousands of employees home during COVID. Some customer service agents had no internet at home, so staff lined up at Verizon stores to buy hotspots three or five at a time. Early planning gave the company something to work from when the

en-us

00:45:46

444 - The Leadership Shift That Makes IT Scale...

You"ve Been Heard ·

2026/08/06

Demetrios Xarhoulakos began his career producing CAD drawings and became the person colleagues called when technology stopped cooperating. That curiosity eventually led him into application support, global team management, cloud migration, and technology leadership for an international engineering business.In this conversation with host Mike Kelley, Demetrios explains why solving every problem personally limits a leader's reach. He shares how he trained support teams to handle

en-us

00:45:46

444 - The Leadership Shift That Makes IT Scale...

You"ve Been Heard ·

2026/08/06

Demetrios Xarhoulakos began his career producing CAD drawings and became the person colleagues called when technology stopped cooperating. That curiosity eventually led him into application support, global team management, cloud migration, and technology leadership for an international engineering business.In this conversation with host Mike Kelley, Demetrios explains why solving every problem personally limits a leader's reach. He shares how he trained support teams to handle

en-us

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